
IntelliPro Group Inc.
Remote Jobs
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
9 Jobs
Campaign Manager II
IntelliPro Group Inc.IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
Title: Campaign Manager II Location: San Francisco, CA 94158, Chicago, IL 60607, New York, NY 10007 Duration: 12 Months #168146 Top 3 Responsibilities Full-Funnel Campaign Management: Design, manage, and optimize Performance Max (PMax), Standard Shopping, and Meta campaigns specifically focused on driving offsite conversions. Feed Health & Technical Troubleshooting: Monitor Meta Ads and Google Merchant Center (GMC) feed integrity, resolving product disapprovals and price/availability mismatches by collaborating directly with Engineering teams. Strategic Optimization & Testing: Enhance item titles and descriptions for competitiveness while leading A/B testing and innovative product enhancements to stay ahead of retail media trends. Mandatory Requirements Professional Experience: 3+ years in advertising operations, performance ads, or related operational roles. Platform Expertise: At least 1 year of hands-on experience working with Google Shopping Ads within Google Merchant Center (GMC) and Meta Ads. Desired Skills Technical Catalog Management: Experience handling complex, dynamic product catalogs and a deep technical understanding of how product feeds are pulled and structured. Operational Architecture: The ability to build Standard Operating Procedures (SOPs) and workflows from scratch in ambiguous, fast-paced environments. Advanced Attribution Knowledge: A strong grasp of various client KPIs and the ability to explain complex attribution models (e.g., ROAS vs. iROAS) to stakeholders. Campaigns from inception, encompassing end-to-end campaign configuration and the development of Standard Operating Procedures (SOPs), with the ultimate objective of establishing a fully operationalized and functional team. Interface with internal Operations and Sales teams. While the role may involve occasional participation in meetings with client partners as a technical subject matter expert, it is primarily internal-facing with no consistent daily client interaction. About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Instructional Designer II
IntelliPro Group Inc.IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
Title : Instructional Designer II Location: Remote Duration: 4 Months with possibility of extending Pay Rate : $60-$65/hr Key Responsibilities • Apply adult learning and instructional design principles to develop high-impact sales training content grounded in real AM workflows • Author, edit, and review enablement content ensuring accuracy and clarity. • Manage project level enablement operations — maintain system hygiene, track certifications, update learning repositories, and manage translation and version control processes. • Measure program effectiveness using sales performance data, learner feedback, and adoption analytics; synthesize insights to drive continuous improvement. • Support virtual and live facilitation where needed, fostering interactive learning, peer exchange, and the practical application of selling skills Required Qualifications • 2–4 years of experience in Sales Enablement, Learning Design, or Sales Training, ideally with exposure to direct selling or AM roles. • Formal education, certification, or training in Instructional Design, Adult Learning, or Learning Experience Design and the ability to create programs that drive skill application and behavior change • Proven success building or facilitating sales training for expansion-focused teams • Strong project management skills, capable of organizing multiple initiatives concurrently • Language fluency (read, write, speak, and review content) in at least one of the following: Spanish (LATAM), German, French (European), Japanese, or Taiwanese • Ability to adapt content and facilitation styles for culturally diverse or region-specific audiences • Experience using learning analytics or performance metrics to evaluate and iterate on program effectiveness • Proficiency with learning design tools and systems, such as Rise, Seismic, Articulate, Captivate, or Figma, and presentation tools like Google Slides Preferred Qualifications • Excellent communicator with presence and credibility among sales audiences. • Background in GTM or revenue enablement within high-growth, fast-paced environments. • Experience as a former Account Manager or client success professional
Senior SAP Basis Administrator
IntelliPro Group Inc.IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
Job Title: Senior SAP Basis Administrator Position Type: 12-month Contract Location: Remote anywhere in USA Salary Range / Rate (Currency): Up to $100/hr. on W2 Job ID#: 451254 Note: This role does not accept C2C. Candidate must have valid work authorization in the USA. Job Summary (Responsibilities and Requirements): - 9+ years of SAP Basis administration experience supporting enterprise environments including S/4HANA, BW/BI, Solution Manager, Fiori, PI/PO, Cloud ALM, and C4C. - Strong experience with SAP installations, upgrades, enhancement packs, support packages, and system migrations. - Deep knowledge of SAP NetWeaver architecture, SAP HANA database administration, and SAP system landscape management. - Experience managing SAP client copies, system refreshes, transport management systems, and background job scheduling. - Proficiency in monitoring and optimizing SAP system performance, including database, application servers, and interfaces. - Experience administering databases such as SAP HANA, Oracle (including Exadata), or other enterprise platforms across Linux, Solaris, or Oracle environments. - Hands-on experience with S/4HANA data archiving, including configuration of file systems, archive storage locations, and monitoring archiving jobs. - Strong documentation skills with experience maintaining technical documentation, architecture diagrams, disaster recovery planning, and operational procedures. - Excellent analytical, troubleshooting, communication, and collaboration skills, with the ability to work independently in fast-paced enterprise environments. Nice to Have Skills: - SAP Basis or SAP HANA certifications - Experience hosting SAP workloads in Azure, AWS, or GCP - Familiarity with automation tools such as Ansible, PowerShell, or Terraform - Knowledge of ITIL processes (Incident, Change, Release Management) - Experience with SAP integration tools and interfaces such as BAPIs, RFCs, IDocs, iFlows, or PI/PO IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. https://intelliprogroup.com/ Equal Opportunity Employer: IntelliPro values diversity and is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Inclusivity Commitment: IntelliPro embraces candidates of all abilities and is dedicated to ensuring that our hiring and interview processes accommodate the needs of all applicants. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Senior Software Engineer - Data Lake Engineering(can not provide visa support)
IntelliPro Group Inc.IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
Job Title: Senior Software Engineer - Data Lake Engineering Position Type: Full-time Location: Remote in Dallas, Boston, New York or Chicago Salary Range: $145000 - $160000 (USD) About the Job: The Data Lake Engineering team is seeking a highly motivated and passionate Senior Software Engineer to join us in building our next-generation data platform. This is a fantastic opportunity to build your career by contributing to a critical platform that powers modern data management, AI, and business intelligence. As a member of our team, you'll be part of a collaborative environment focused on solving large-scale, complex problems. We're looking for someone eager to learn, grow, and apply foundational engineering skills to make a real business impact. Responsibilities: - Develop and maintain our data lake platform and related services. - Write and test high-quality, reliable code for data pipelines and platform components. - Collaborate with senior engineers to understand design and architecture principles. - Participate in code reviews to learn from and contribute to the team's engineering standards. - Help troubleshoot and resolve issues in development and production environments. - Contribute to the documentation of our platform, systems, and tools. - Demonstrate a strong passion for continuous learning and improving technical skills. Qualifications: - Proven experience in business development, strategic partnerships, or enterprise sales in tech/AI. - 5+ years of experience in software design and development, with a focus on building large-scale, distributed systems. - Strong hands-on experience in software development, architecture, deployment, and production operations, preferably with Java / J2EE (Spring/Spring Boot). - Proficiency in languages like Python is highly desirable. - Experience with AI-native development workflows, leveraging advanced coding assistants to accelerate complex problem-solving and optimize code quality. - Experience with cloud architecture and services, including AWS (S3, EMR, Kubernetes, Lambda) and/or Azure. - Experience in CI/CD automation and frameworks. - A strong desire to learn about data engineering, large-scale data systems, and AI technologies. - Bachelor's degree in Computer Science, Data Science, or a related field. - Good problem-solving skills and a proactive attitude. - Excellent communication and teamwork skills About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Senior Backend Engineer-Data Lake Engineering(can not provide visa support)
IntelliPro Group Inc.IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
Job Title: Senior Software Engineer - Data Lake Engineering Position Type: Full-time Location: Remote in Boston, Chicago, Dallas, New York, Seattle, San Francisco Bay Area Salary Range: $145000 - $160000 (USD) About the Job: The Data Lake Engineering team is seeking a highly motivated and passionate Senior Software Engineer to join us in building our next-generation data platform. This is a fantastic opportunity to build your career by contributing to a critical platform that powers modern data management, AI, and business intelligence. As a member of our team, you'll be part of a collaborative environment focused on solving large-scale, complex problems. We're looking for someone eager to learn, grow, and apply foundational engineering skills to make a real business impact. Responsibilities: - Develop and maintain our data lake platform and related services. - Write and test high-quality, reliable code for data pipelines and platform components. - Collaborate with senior engineers to understand design and architecture principles. - Participate in code reviews to learn from and contribute to the team's engineering standards. - Help troubleshoot and resolve issues in development and production environments. - Contribute to the documentation of our platform, systems, and tools. - Demonstrate a strong passion for continuous learning and improving technical skills. Qualifications: - Proven experience in business development, strategic partnerships, or enterprise sales in tech/AI. - 5+ years of experience in software design and development, with a focus on building large-scale, distributed systems. - Strong hands-on experience in software development, architecture, deployment, and production operations, preferably with Java / J2EE (Spring/Spring Boot). - Proficiency in languages like Python is highly desirable. - Experience with AI-native development workflows, leveraging advanced coding assistants to accelerate complex problem-solving and optimize code quality. - Experience with cloud architecture and services, including AWS (S3, EMR, Kubernetes, Lambda) and/or Azure. - Experience in CI/CD automation and frameworks. - A strong desire to learn about data engineering, large-scale data systems, and AI technologies. - Bachelor's degree in Computer Science, Data Science, or a related field. - Good problem-solving skills and a proactive attitude. - Excellent communication and teamwork skills About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
HR Assistant
IntelliPro Group Inc.IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
Job Title: HR Assistant – Remote Duration: 06 months temp job Pay rate: $23/hr. on W2 About the role: - Searching for a collaborative individual who empathizes with the needs of employees and is proficient in resolving obstacles that may emerge. You have a steadfast dedication for delivering excellent service and are an expert in effectively prioritizing tasks while maintaining quality and attention to detail. - In this role, you'll contribute to company's success by delivering a best-in-class support experience to employees. You'll tackle queries across all functional areas - HR, Compensation, Benefits, Workforce Management, and more - while ensuring our intranet remains updated. Your involvement will be pivotal in establishing scalable processes for employee support, playing a crucial role in our ongoing success. Job Responsibilities: - Partner with stakeholders from all employee support teams (Payroll, Benefits, Compensation, Talent Success, IT, Legal, etc.) to assist in answering a broad range of employee questions using a shared services support model. - Serve as the first point of contact for employee inquiries in ServiceNow, responding to and resolving cases within SLA on a variety of topics (onboarding, benefits, time off, payroll, company policies, Workday support, offboarding). - Maintain cases in your ServiceNow queue and effectively manage communications with employees, meeting case closure and SLA adherence goals. - Prepare and complete time-sensitive documents, forms, letters, and paperwork accurately and route them to appropriate teams for further processing in a timely manner. This includes I-9s, personnel files, employment verifications, unemployment claims, and offboarding paperwork. - Complete weekly and monthly audits with a strong level of accuracy and attention to detail. - Apply the highest level of confidentiality regarding sensitive information and employee records. - Demonstrate proven ability to effectively partner with other teams and stakeholders. - Be a champion of the Employee Service Center model by guiding employees to our company intranet and AI-powered agent for self-service, identifying gaps in self-service content and providing suggestions as needed. - Perform other duties or special projects of a similar nature as assigned. Basic Qualifications: - You have 1+ years of HR-related experience (could include HR exposure through classes or coursework). - You possess excellent written and verbal communication skills - you can deliver both good and bad news in a professional, compassionate manner. - You have outstanding problem-solving skills and a strong focus on customer satisfaction. - You have an eye for process improvement - you leave it better than you found it. - You can work collaboratively in a fast-paced, team-oriented environment while quickly adapting to evolving processes, policies, and technological advancements. - You are a self-starter who can work reliably in a remote setting. - You have high attention to detail and the ability to maintain flawless accuracy. - You have an understanding of HR processes and systems, including ServiceNow HRSD and Workday (preferred). About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Employee Service Coordinator
IntelliPro Group Inc.IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
Job Title: Employee Service Coordinator – Remote Duration: 06 months temp job Pay rate: $23/hr. on W2 About the role: - Searching for a collaborative individual who empathizes with the needs of employees and is proficient in resolving obstacles that may emerge. You have a steadfast dedication for delivering excellent service and are an expert in effectively prioritizing tasks while maintaining quality and attention to detail. - In this role, you'll contribute to company's success by delivering a best-in-class support experience to employees. You'll tackle queries across all functional areas - HR, Compensation, Benefits, Workforce Management, and more - while ensuring our intranet remains updated. Your involvement will be pivotal in establishing scalable processes for employee support, playing a crucial role in our ongoing success. Job Responsibilities: - Partner with stakeholders from all employee support teams (Payroll, Benefits, Compensation, Talent Success, IT, Legal, etc.) to assist in answering a broad range of employee questions using a shared services support model. - Serve as the first point of contact for employee inquiries in ServiceNow, responding to and resolving cases within SLA on a variety of topics (onboarding, benefits, time off, payroll, company policies, Workday support, offboarding). - Maintain cases in your ServiceNow queue and effectively manage communications with employees, meeting case closure and SLA adherence goals. - Prepare and complete time-sensitive documents, forms, letters, and paperwork accurately and route them to appropriate teams for further processing in a timely manner. This includes I-9s, personnel files, employment verifications, unemployment claims, and offboarding paperwork. - Complete weekly and monthly audits with a strong level of accuracy and attention to detail. - Apply the highest level of confidentiality regarding sensitive information and employee records. - Demonstrate proven ability to effectively partner with other teams and stakeholders. - Be a champion of the Employee Service Center model by guiding employees to our company intranet and AI-powered agent for self-service, identifying gaps in self-service content and providing suggestions as needed. - Perform other duties or special projects of a similar nature as assigned. Basic Qualifications: - You have 1+ years of HR-related experience (could include HR exposure through classes or coursework). - You possess excellent written and verbal communication skills - you can deliver both good and bad news in a professional, compassionate manner. - You have outstanding problem-solving skills and a strong focus on customer satisfaction. - You have an eye for process improvement - you leave it better than you found it. - You can work collaboratively in a fast-paced, team-oriented environment while quickly adapting to evolving processes, policies, and technological advancements. - You are a self-starter who can work reliably in a remote setting. - You have high attention to detail and the ability to maintain flawless accuracy. - You have an understanding of HR processes and systems, including ServiceNow HRSD and Workday (preferred). About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
People Operations Coordinator
IntelliPro Group Inc.IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
Role: People Operations Coordinator Location: Remote (United States) Duration: 6 Months Contract Pay rate: $20/hr. to $23/hr. Responsibilities: - Partner with stakeholders from all employee support teams (Payroll, Benefits, Compensation, Talent Success, IT, Legal, etc.) to assist in answering a broad range of employee questions using a shared services support model. - Serve as the first point of contact for employee inquiries in ServiceNow, responding to and resolving cases within SLA on a variety of topics (onboarding, benefits, time off, payroll, company policies, Workday support, offboarding). - Maintain cases in your ServiceNow queue and effectively manage communications with employees, meeting case closure and SLA adherence goals. Qualifications: - You have 1+ years of HR-related experience (could include HR exposure through classes or coursework). - You possess excellent written and verbal communication skills - you can deliver both good and bad news in a professional, compassionate manner. - You have outstanding problem-solving skills and a strong focus on customer satisfaction. - You have an eye for process improvement - you leave it better than you found it. - You can work collaboratively in a fast-paced, team-oriented environment while quickly adapting to evolving processes, policies, and technological advancements. - You are a self-starter who can work reliably in a remote setting. - You have high attention to detail and the ability to maintain flawless accuracy. - You have an understanding of HR processes and systems, including ServiceNow HRSD and Workday (preferred). About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
IT Support Specialist
IntelliPro Group Inc.IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
Job Title: IT Support Position Type: FTE Location: NYC, USA Salary Range / Rate (Currency): approx $80,000 Job Responsibilities: Responsible for maintenance of the company's internal IT systems Manage and maintain back-end systems such as OA (Office Automation) and DevOps platforms. Maintain end-user devices including office computers, printers, access control systems, and surveillance equipment. Job Requirements: