Imagen Technologies

Role Description We’re looking for an experienced and detail-oriented Credentialing and Enrollment Specialist to own all payer enrollment preparation activities for our providers, including radiologists, cardiologists, and optometrists. Working closely with our providers and customer teams, you’ll build and streamline the processes that ensure documentation and applications are complete, accurate, and received in a timely manner. As we scale, you’ll have a direct hand in shaping how our department operates, providing a great opportunity to expand your skill set and grow alongside the company. Responsibilities - Complete and track credentialing and payer enrollment applications for all Imagen providers on behalf of customers across commercial, Medicare, and Medicaid plans. - Partner directly with customers to research their specific payer mix and requirements, ensuring enrollment applications are tailored to their unique timelines and processes. - Proactively analyze provider documentation and professional history against customer requirements, ensuring application completeness and readiness. - Establish, refine, and document processes for gathering payer and provider information to enable efficient, accurate, and timely enrollments. - Input, update, and maintain internal databases and CAQH profiles for Imagen providers to ensure data readiness. - Communicate regularly with providers, customers, and internal teams to troubleshoot issues, resolve application delays, and ensure seamless credentialing and enrollment. - Provide regular updates to internal stakeholders regarding enrollment progress, risks, and overall project timelines. - Support audits and compliance reviews by ensuring documentation and records are accurate, up to date, and easily accessible. Qualifications - An associate’s degree and/or bachelor’s degree. - 3+ years of payer enrollment/credentialing experience; experience within a radiology department or practice is a strong plus. - Direct experience managing CAQH profiles and utilizing credentialing and enrollment platforms; experience with CredflowAI is a strong plus. - Experience working with radiologists and/or other specialists across diverse healthcare environments, e.g. health systems, hospitals, outpatient clinics, etc. - Highly organized and proactive self-starter with strong attention to detail and effective communication skills. - Certified Provider Enrollment Specialist (CPES) and/or Certified Provider Credentialing Specialist (CPCS) certification highly preferred. Requirements - Imagen Technologies is a remote-first company and this job is conducted remotely. - The hourly rate for the position is between $31.25 - $35.00, plus benefits. Please note that the range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Benefits - Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. - Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. - Imagen Technologies maintains a Substance Abuse and Testing policy. Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagen’s behalf is prohibited. - Imagen reserves the right to test any applicant or employee for alcohol and/or drug use, subject to compliance with any applicable state and/or federal laws.

Role Description We're looking for a Security Analyst to become an integral member of our Security Team. In this high-impact role, you will be responsible for maintaining patient safety through managing our security tools to improve security outcomes in the domains of Data Loss Prevention, Zero Trust, and Endpoint Security. This role will also have exposure and responsibilities in our Incident investigations and in the subsequent Response lifecycle. This is a hands-on role, and our ideal candidate will maintain high standards, is passionate about delivery of care to patients, and wants to play an impactful role in the development of our innovative medical devices. This is an excellent opportunity for someone eager to learn and grow. Responsibilities - Own our endpoint security solution and be the primary/secondary go-to person to triage the alerts. - Help improve our Data Loss Prevention tooling by creating baselines and tuning based on false positives and usage. - Work off of our SIEM tool and be an all-rounded resource who can create dashboards, trendlines, and can detect anomalous events that can be investigated on a daily basis. - Understand Imagen's technical footprint, identify possible threat entry-points, and come up with high-quality, efficient ways to safeguard against them. - Play a key role in our Incident Response lifecycle. - Partner with key internal stakeholders to improve and maintain the security of Imagen’s medical devices. - Be responsible for maintaining our security awareness training tool and triage our phishing alerts and tests. - Create detailed documentation for investigations and troubleshooting. Qualifications - At least 2 years experience as a security analyst, incident analyst, working in a Security Operations Center (SOC), or equivalent education. - Knowledge of working with a SIEM. - Experience with modern endpoint security solutions. - High standards and the ability to plan, prioritize, and manage competing priorities to ensure deadlines are met. - Have (at least minimal) knowledge of Digital Forensics. - Enjoys working with technical and non-technical stakeholders. Preferred Qualifications - Understand a coding or a scripting language (Python, Bash, Powershell, etc). - Comfortable with working inside CLI interfaces. - Compliance experience (e.g., HIPAA, HITRUST, or SOC2). - Security certification such as an OSCP, GCIH, GCFA, or similar. - Own our security tools (e.g., SIEM, endpoint security solutions, vulnerability scanners, compliance managers, password managers, etc.) with the goal of creating and fulfilling effective baselines. - Proactively identify tools and perform projects across the cybersecurity and compliance domains as necessary to improve Imagen’s systems and operations. Compensation The base salary for the position is between $80,000 - $90,000, plus equity and benefits. Please note that the range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Equal Employment Opportunity Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Substance Abuse Policy Imagen Technologies maintains a Substance Abuse and Testing policy. Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagen’s behalf is prohibited. Imagen reserves the right to test any applicant or employee for alcohol and/or drug use, subject to compliance with any applicable state and/or federal laws.

Role Description We are looking for an Integrations Analyst to help lead and implement integrations between our client’s EMR systems and our cloud-based Imagen systems. You will be responsible for partnering with internal and external stakeholders to provide high quality and reliable data exchange solutions. This is a hands-on technical role, and our ideal candidate is an excellent communicator, detail-oriented, and thrives in a fast-paced environment. - Work with clients, vendors, and internal teams to understand data requirements and develop best in class data exchange solutions. - Be responsible for leading, managing, and implementing integrations for multiple projects concurrently. - Own the end-to-end verification and validation process for all integrations. - Document and maintain ongoing the integration details to include a data flow diagram for all integration projects. - Serve as the subject matter expert to EMR vendors regarding Imagen systems to include, but not limited to Mirth, eRAD, Fluency, and Studycast. - Work closely with customers to provide consultation on solutions to business problems. - Apply a thorough knowledge of the needs of a business unit and knowledge of systems technology to identify and design improvements for integration solutions and applications. - Provide high-quality systems and client support for day to day operations and new customer deployments, including after hours coverage. Qualifications - BS in Information Systems, Computer Science, Health Informatics or a related field; or comparable experience - 3+ years of experience with health care integrations using HL7 and DICOM - Familiarity with one or more controls frameworks (e.g., HIPAA, ISO, SOC2, etc.) is required - Integration experience with multiple EMR vendors is a plus, but not required - Experience with Intersystems (Iris) integration engine is a plus, but not required - Experience with programming languages (javascript, python, c#, java, object oriented programming, cache) is preferred - Excellent communication and project management skills - Enjoys working with technical and non-technical stakeholders - Located in or open to working PST hours (8am - 5pm) Requirements - Imagen Technologies is a remote-first company and this job is conducted remotely. - The base salary is between $80,000 - $195,000, plus equity and benefits. Please note that the range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Benefits - Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. - Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. - Imagen Technologies maintains a Substance Abuse and Testing policy. Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagen’s behalf is prohibited. - Imagen reserves the right to test any applicant or employee for alcohol and/or drug use, subject to compliance with any applicable state and/or federal laws.

Role Description We’re looking for a detail-oriented and clinically savvy Workflow Operations Associate to own the integrity and execution of critical radiology workflows at Imagen. This role serves as the frontline expert for Addendum processing and complex workflow resolution, ensuring clinical data is accurate, complete, and managed within defined SLAs. The Workflow Operations Associate acts as a key bridge between clinical partners (radiologists, technologists, and providers) and internal operational teams, maintaining seamless day-to-day workflow execution while enabling scale. This role reports to the Workflow Operations Manager and plays a critical influence role across cross-functional teams. - Own the end-to-end Addendum lifecycle, including triage, routing, follow-up, and closure, while ensuring completion within clinical SLAs. - Serve as the primary point of contact for workflow-related inquiries from providers and customers via phone and email. - Manage and resolve complex radiology workflow exceptions and active escalations with urgency, accuracy, and clear stakeholder communication. - Maintain detailed, compliant documentation of workflow activities and customer interactions within Salesforce and other CRM systems. - Identify workflow inefficiencies and recurring issues, partnering with leadership to recommend and implement process improvements. - Support workflow assessments, customer onboarding, and stabilization efforts through discovery, validation, and documentation activities. - Act as a subject matter expert on Addendum protocols and radiology workflow processes while maintaining and improving SOPs, best practices, and knowledge base documentation. Qualifications - Associate’s degree with 1+ year of radiology support experience, or HS/GED with 3+ years of experience in healthcare, radiology, or clinical operations. - Ability to manage multiple high-priority workflows in a fast-paced environment with strong attention to detail, accountability, and independent problem-solving skills. - Strong written and verbal communication skills, with the ability to work professionally and effectively with physicians, clinical staff, customers, and cross-functional teams. - Experience using CRM or ticketing systems (e.g., Salesforce) and familiarity with clinical systems such as PACS, RIS, or EMR platforms. - Continuous improvement mindset with the ability to identify workflow inefficiencies, support onboarding and operational initiatives, and contribute to process enhancements. Preferred Qualifications - Familiarity with radiology workflows such as Addendums, critical findings, or report lifecycle management. - Exposure to workflow optimization, process improvement, operational analytics, or radiology informatics concepts. Benefits - The hourly rate for the position is between $25 - $32, plus benefits.

Role Description We are seeking a Workflow Operations Manager to own the successful operational execution of imaging deployments across new and existing customer sites, including primary care practices, subspecialty groups, and hospital systems. In this role, you serve as the architect of workflow execution—responsible for ensuring workflows, data flows, and operational processes are clearly defined, validated, and successfully translated into day-to-day clinical operations. You act as the workflow integrator across Clinical Systems, Integrations, Engineering, and customer teams, ensuring alignment, readiness, and seamless execution from deployment through post-Go-Live stabilization. You own workflow integrity, adoption, and performance—ensuring what is designed is executable, scalable, and continuously improved. Note, this role requires travel 50-60% of the time. Responsibilities - Own the definition, validation, and operationalization of workflows across deployments and post-Go-Live environments - Serve as the connective layer across clinical, technical, and operational teams to ensure workflows translate into effective execution - Lead workflow validation, testing, and customer signoff - Coordinate training and ensure frontline readiness (especially technologists and clinical staff) - Identify and escalate workflow risks that may impact Go-Live success or imaging performance - Monitor performance trends and drive root cause analysis - Implement early-stage improvements to stabilize and optimize operations - Capture lessons learned and translate into playbooks, SOPs, and scalable processes - Drive consistency across customer environments while adapting to site-specific needs Qualifications - Bachelor’s degree - At least 5 years of experience leading complex, cross-functional projects; healthcare experience, particularly within radiology or clinical operations - Proven ability to manage multiple concurrent, cross-functional initiatives - Strong understanding of workflow design, process improvement, and operational execution - Experience working across technical and non-technical teams - Demonstrated ability to influence stakeholders and drive adoption without direct authority Preferred Qualifications - Experience in radiology, imaging workflows, or clinical applications (PACS, RIS, EMR) - Exposure to healthcare data flows (HL7, DICOM, integrations) - Experience supporting hospital systems or multi-site healthcare environments - Background in workflow optimization, automation, or process standardization Benefits - Base salary range: $110,000 - $135,000, plus bonus, equity, and benefits - Remote-first work environment Company Description Imagen Technologies is building the AI-enabled teleradiology practice of the future. We operate the first vertically integrated medical practice and AI development platform focused on reducing diagnostic error and giving radiologists superpowers through industry-leading AI solutions developed in-house. With over $200 million in funding from investors such as Google Ventures and some of the largest clinical networks in the country, we are rapidly expanding this platform across the U.S.—from 22 states and 2.7 million patients in 2025 to more than 35 states and over 5 million patients annually by 2027. We are the fastest-growing teleradiology group in the U.S., and by the end of this year, we will have the fifth-largest practice in the country.

Role Description Join a growing partnership between Imagen Technologies and one of the largest healthcare systems in downstate New York. We are seeking a Chest Imaging Radiologist to support a high-volume thoracic imaging practice serving a large and diverse patient population across Long Island. This remote opportunity is ideal for radiologists with thoracic/chest imaging expertise who want to maintain a strong subspecialty focus while benefiting from schedule flexibility and a physician-led practice model. The role includes a broad mix of chest imaging studies, including: - Thoracic oncology - Lung cancer screening - Pulmonary embolism - ILD imaging Imagen’s technology platform is designed to improve radiologist workflow with integrated AI tools, dedicated operational support, and 24/7 IT assistance. You’ll work within a collaborative environment focused on efficiency, quality, and long-term sustainability in radiology. For immediate consideration, email Erin Pike, Head of Specialist Recruiting at erin.pike@imagen.ai . Qualifications - ABR or AOBR Board Certified or Board Eligible - 1+ years of experience in Thoracic/Chest Imaging preferred - Fellowship training in Thoracic Imaging, Chest Imaging, or Cardiothoracic Imaging preferred Requirements - Interpret a high volume of thoracic and chest imaging studies, including CT chest, lung cancer screening CTs, pulmonary embolism studies, thoracic oncology imaging, ILD imaging, and chest MRI, with a focus on diagnostic accuracy, efficiency, and subspecialty-quality interpretation - Collaborate with multidisciplinary teams, including pulmonary medicine, thoracic oncology, lung nodule programs, and thoracic surgery - Participate in quality assurance initiatives and contribute to a collaborative, physician-led chest imaging practice Benefits - Full-time, remote position supporting a large, multi-site health system - Monday-Friday - Dayshift hours - Competitive salary, benefits package, and malpractice insurance - Base salary + productivity bonuses with uncapped earning potential - Up to $100,000 in signing and retention bonuses Company Description Imagen's mission is to ensure every patient receives the right diagnosis at the right time. We are a leading provider of technology-enabled diagnostic imaging services focused on improving diagnostic imaging quality, cost, and accessibility. - Our Medical Practice is made up of 100+ specialists including diagnostic and interventional radiologists, cardiologists, and optometrists. - Our FDA-cleared software analyzes the content of medical images and produces diagnoses, improving clinicians’ diagnostic accuracy by highlighting detected pathology. To learn more about how Imagen is making high-quality healthcare accessible to everyone, visit our website: https://imagen.ai/solutions/

Role Description The Clinical Applications Analyst partners with Imagen’s clinical and operational teams to support radiologists nationwide by ensuring clinical applications and imaging systems are stable, well-configured, and optimized for efficient, high-quality patient care. This role is focused on PACS and clinical application support, workflow optimization, issue resolution, and ongoing system performance, requiring strong healthcare domain expertise, effective client-facing communication, and the ability to manage multiple priorities with a proactive, service-oriented mindset that recognizes the direct impact of technology on radiologist satisfaction, customer confidence, and patient outcomes. Responsibilities - Lead and support the configuration, maintenance, and optimization of Imagen’s clinical applications and imaging systems to ensure reliable, efficient radiologist workflows. - Serve as a subject matter expert for PACS and clinical applications, supporting system setup, troubleshooting, upgrades, integrations, and workflow enhancements. - Partner with clinical, operational, and technical teams to identify and implement workflow improvements that enhance efficiency and reduce operational friction. - Troubleshoot complex clinical application and imaging workflow issues, driving issues through resolution in coordination with internal teams, vendors, and customers. - Proactively monitor application health, system stability, and workflow performance to maintain high system availability and minimize operational disruptions. - Support testing, validation, and implementation activities related to new workflows, upgrades, integrations, and customer deployments. - Train and support internal teams and end users on application functionality, workflow best practices, and support processes as needed. - Develop and maintain strong vendor relationships to stay informed on upgrades, enhancements, and opportunities for workflow optimization. - Provide day-to-day guidance and support to Level 1 support team members to ensure accurate, timely responses within defined SLAs. - Participate as a member of the Level 2 support team, including participation in the on-call rotation, to support critical clinical operations. - Flexibility to provide coverage outside of normal business hours as needed. Qualifications - Bachelor’s degree or equivalent practical experience, with 4+ years supporting clinical or radiology systems in a production healthcare environment, consistently delivering high levels of customer and clinician satisfaction. - Deep understanding of DICOM and working knowledge of HL7 interfaces, including their impact on imaging workflows and downstream clinical systems. - Demonstrated end-to-end understanding of the full lifecycle of an imaging exam, including acquisition, routing, interpretation, reporting, communication, and archiving. - Proven expertise in radiology and teleradiology workflows, including the roles of radiologists, technologists, support teams, and referring providers. - Hands-on experience supporting, configuring, and optimizing one or more of the following clinical applications in a live environment: eRAD PACS, 3M M*Modal Fluency, Studycast, Volpara (or equivalent systems). - Experience troubleshooting PACS, imaging workflow, and clinical application issues in complex healthcare environments. - Strong written, verbal, and presentation skills, with the ability to communicate effectively with radiologists, clinical staff, operational leaders, vendors, and technical teams. - Highly organized with the ability to manage multiple priorities, balance competing demands, and maintain strong attention to detail in a fast-paced operational environment. Benefits - The base salary for the position is between $75,000 - $95,000, plus equity, and benefits. - Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Role Description Join a growing partnership between Imagen Technologies and a leading multi-site healthcare system serving one of the largest patient populations in downstate New York. This opportunity combines the scale of an established health system with Imagen’s physician-led model, advanced technology, and fully supported remote infrastructure. We are seeking a General Radiologist interested in flexible, part-time remote work. You will interpret a consistent, high-quality worklist across multiple modalities, including: - CT - MRI - Ultrasound - X-ray Imagen’s AI-enabled platform and 24/7 support teams are designed to streamline workflow, reduce administrative burden, and allow you to focus on clinical care. This is an opportunity to practice high-impact general radiology remotely with true schedule flexibility, whether you are looking for supplemental income, transition work, or improved work-life balance. About the Position: - Part-time, fully remote opportunity supporting a large, multi-site health system - Flexible scheduling across days, evenings, or overnight shifts based on your availability - Ability to build a schedule that fits your lifestyle, including weekdays, weekends, or block coverage - Competitive compensation with productivity-based incentives and uncapped earning potential - Malpractice insurance provided Duties and Responsibilities: - Interpret a broad range of imaging studies, including CT, MRI, ultrasound, and X-ray - Provide accurate, timely, and clinically actionable reports - Collaborate with multidisciplinary teams across a large health system Qualifications - ABR or AOBR Board Certified or Board Eligible - Demonstrated experience across multiple imaging modalities including CT, MRI, ultrasound, and X-ray Benefits - Competitive compensation with productivity-based incentives - Malpractice insurance provided Company Description Imagen’s mission is to ensure every patient receives the right diagnosis at the right time. We are a leading provider of technology-enabled diagnostic imaging services focused on improving quality, cost, and accessibility. - Our Medical Practice includes 100+ specialists across radiology, cardiology, and optometry. - Our FDA-cleared AI tools are embedded directly into the workflow to enhance diagnostic accuracy and efficiency. To learn more, visit https://imagen.ai/solutions/ The hourly expected compensation range for this position is $350 - $550. Please note that the range is a guideline, and individual total compensation will vary based on factors such as productivity, qualifications, skill level, competencies, and work location. Imagen Technologies maintains a Substance Abuse and Testing policy. Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagen’s behalf is prohibited. Any offer of employment will be made contingent upon successful completion of a drug test, subject to compliance with all applicable federal, state, and local laws. Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

• Build and Lead the Team: Hire and manage a team of data engineers (ranging from staff to mid-level). Establish team processes, engineering culture, and development practices from day one. Coach and grow engineers across multiple levels. • Own the AI Data Platform: Take full technical and operational ownership of the platform that ingests, de-identifies, transforms, and serves clinical imaging data (e.g., DICOM) and reports. Ensure the platform is reliable, scalable, and secure. • Define and Execute the Technical Roadmap: Set the technical direction for the platform. Prioritize work across scalability improvements, new capabilities, and technical debt reduction in alignment with business OKRs. • Ensure Data Quality and Compliance: Implement data quality frameworks, validation checks, and governance processes. As the steward of highly sensitive medical data, ensure all aspects of the platform are compliant with HIPAA and other applicable regulations. • Drive Cross-Functional Collaboration: Serve as the primary point of contact for the AI, Product, Clinical, and Regulatory teams on all data platform matters. Translate their needs into a prioritized roadmap and ensure the team delivers reliably against commitments.

• Own reporting on unit economics and physician productivity • Identify opportunities and take ownership of cost optimization efforts, including scheduling, licensing and enrollment strategies, and physician productivity interventions • Collaborate with Clinical Operations and Strategic Finance teams to generate data-driven insights through hypothesis formulation and testing • Leverage existing data sources and market research to identify root causes and uncover new opportunities • Partner closely with the Director of Clinical Strategy & Operations to support and accelerate the execution of strategic initiatives and enhance internal tools and processes • Support supply and demand forecasting initiatives