Housecall Pro

Title: Specialist, AI Solutions Location: Denver, Colorado, United States Job Description: Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) - Paid holidays and flexible, take-it-as-you-need-it paid time off - Monthly tech reimbursements - A culture built on innovation that values big ideas, no matter where they come from Role Overview: This is an in-office, performance-based program designed for those who have recently completed a bachelor's degree or are looking to start their professional journey. We welcome applicants from all backgrounds, but have a strong preference for those with a non-technical area of study. You must be based in the Denver area, or able to relocate to Denver, and will be in office 4 days per week. You are a curious, collaborative, and adaptable early-career professional with a passion for leveraging artificial intelligence to improve real-world workflows. You navigate uncertainty with curiosity and know when to ask for guidance — and you'll have the mentorship and peer structure to support you every step of the way. You quickly learn new systems and actively seek out opportunities to make work more efficient and impactful. You have the ability to take a complex idea and explain it clearly to a stakeholder. We want you to think independently, question assumptions, bring fresh perspectives, and make sure your voice shapes the work. You'll join a peer cohort to build community and accelerate learning. You begin by getting to know the business — how it operates, what drives it forward, and where teams need the most support. You will engage in structured growth and learning opportunities, including cross-team rotations, project showcases, and AI workshops. From there, you apply your understanding to uncover opportunities, set goals, roadmap ideas, and partner with stakeholders to bring solutions to life. You've done this in the past through school projects, AI work, or self-driven exploration, and you're excited to expand that work in a real-world, mission-driven setting. Internally, we call this Specialist, AI Solutions. We believe innovation in AI comes from diverse perspectives. This program is open to recent graduates from any academic background, not just technical degrees. You are curious about how AI can shape the future of work and eager to apply your unique lens to real-world AI challenges. Our team is passionate, empathetic, hardworking, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What You Do Each Day - Partner with cross-functional teams to identify inefficiencies and pain points in workflows - Research and test AI tools and automation techniques to solve business problems - Think critically about team challenges and propose creative solutions - Embed with existing teams focused on building AI and automation solutions, and support the planning and execution of mini-projects with guidance from mentors - Document findings and present AI-enabled prototypes and workflows to stakeholders - Collaborate with peer group to share learnings and iterate on solutions - Translate team-specific challenges into problem statements solvable with AI and automation - Measure and evaluate the impact of AI solutions implemented - Learn and leverage tools (i.e. ChatGPT, Gemini, n8n, Zapier, Python) to build automations or efficiencies - Seek feedback and continuously improve based on user testing and team collaboration - Participate in learning sessions, demos, and team rituals to build knowledge and relationships Qualifications - Bachelor's degree (strong preference for non-technical majors) or equivalent work experience required - Familiarity with one or more generative AI platforms and automation tools (i.e. ChatGPT, Gemini, Claude, n8n, Zapier, Python) - Ability to communicate ideas clearly, collaborate in team settings, and roadmap solutions to problems - Comfortable learning new concepts quickly and applying them in dynamic, evolving environments What Will Help You Succeed - Comfortable engaging with stakeholders across the company and able to clearly articulate ideas in team settings - Adaptability and openness to new challenges - Strong sense of initiative and ownership - Comfort with ambiguity and a proactive learning mindset - Interest in user experience, stakeholder management, and building relationships across functions - Collaborative spirit and desire to grow alongside a team Location Dependent Information This role is open to candidates and the expected salary for this role is $65,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. Use of Artificial Intelligence in Hiring and Engagement Processes We may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools. Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

Role Description As a Machine Learning Operations Engineer II, you are a foundational builder who bridges the gap between complex machine learning development and robust core engineering infrastructure. You partner closely with data scientists, product engineers, and infrastructure teams to deploy, monitor, and scale machine learning solutions in production. You are deeply passionate about automation, system reliability, and scaling pipelines that turn raw code into highly available product features. You balance a technical engineering mindset with an operational focus to maximize the reliability of our production systems. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. In your day to day, you will: - Implement robust infrastructure for deploying, monitoring, and managing machine learning models in live production environments - Build automated, end-to-end machine learning pipelines focusing on feature engineering, model deployment, and continuous evaluation - Collaborate with data scientists and product engineering teams to operationalize complex models and elevate production readiness - Develop sustainable continuous integration and continuous deployment pipelines to support reproducible model release workflows - Establish comprehensive monitoring, logging, and alerting solutions to ensure peak model performance and system health - Support the continuous optimization of system architecture to improve scalability, uptime, and infrastructure cost efficiency - Evaluate emerging technologies and operational best practices to integrate meaningful upgrades into the team's engineering stack - Document architectural standards, technical processes, and operational procedures to promote cross-team knowledge sharing Qualifications - 3+ years of professional experience in MLOps, Data Engineering, or core infrastructure software roles - Demonstrated proficiency in backend programming languages with a strong emphasis on Python - Hands-on experience deploying, monitoring, and supporting machine learning models within distributed environments - Proven understanding of workflow orchestration systems (i.e. Apache Airflow) - Solid understanding of distributed batch or streaming data tools (i.e. Kafka, Spark) - Experience implementing automated continuous integration and continuous deployment software delivery workflows - Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs - Bachelor's degree in Computer Science, Engineering, Mathematics, or equivalent work experience Requirements - Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and possess a demonstrated history of successfully pivoting or starting over in life and work - Strong communication and collaboration skills when working across cross-functional engineering pods - A proactive mindset dedicated to automation and eliminating manual operational engineering bottlenecks - High attention to detail when debugging shared infrastructure and pipeline exceptions Benefits - Remote environment: totally built to make you feel that we are all together in one space without leaving your home office! - Self Managed PTO: Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need! - Flexible work hours: We believe that you can reach your professional and personal goals working with us and encourage you to have a work life balance! - A culture built on innovation that values big ideas: We are always open to new ideas that will improve the life of our Pros! - MacBook (or PC if you prefer!) + Setup Fee ($500): What is remote work without the right tools? Here at HCP, you can choose your computer and set up your home office!

Role Description As the Senior Director, Performance Marketing, you lead the strategy and execution of data-driven marketing campaigns aimed at driving customer acquisition and revenue growth. You oversee a team of marketing professionals, managing the performance marketing channels, including paid search, social media, display advertising, and affiliate marketing. Your role involves optimizing marketing efforts through continuous testing, analysis, and innovation, ensuring that all campaigns are aligned with business objectives and delivering measurable results. You will also spearhead the launch and scaling of new marketing channels, identifying and activating emerging opportunities to expand reach and deepen engagement with home service professionals. Collaborating closely with cross-functional teams, you leverage insights and analytics to maximize ROI and drive the company’s growth. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: - Define vision and strategic direction for performance marketing to drive growth and scale customer acquisition. - Oversee execution of paid media - including paid search, social media, display, and affiliate marketing multi-channel digital campaigns. - Provide leadership, mentorship, and continuous career development to a high-performing performance marketing organization. - Collaborate with executives across creative, brand, analytics, and business teams to maximize integrated campaign performance. - Establish KPIs, operational metrics, and dashboards to comprehensively evaluate and report marketing efficiency to leadership. - Oversee budget allocation across acquisition levers, ensuring extreme precision and optimization of corporate resources in line with efficiency targets and growth goals. - Drive innovation across the function by leveraging AI to inject intelligence into workflows and automate processes and continuously implementing emerging marketing platforms, ad models, and tech configurations. - Manage risks associated with lead quality, channel economics, and media investments to safeguard corporate return on investment. - Serve as representative for performance marketing - speaking to strategy and detailed results - in cross-functional business review meetings, strategic planning assemblies, and executive leadership forums. - Cultivate external relationships with advertising network matrices, agency partners, and third-party media vendors. Qualifications - 15+ years of experience in performance marketing, digital advertising, or a related functional growth field. - 10+ years of formal leadership experience with a proven track record of inspiring and managing multi-tiered teams. - Bachelor’s degree in Marketing, Business, related quantitative discipline, or equivalent work experience. - Advanced expertise in managing large-scale performance marketing budgets across multiple scaled programs to hit precise CAC, ROAS, and LTV parameters. - Mastery of major advertising distribution networks, mobile attribution models, cross-channel web analytics, and automation suites (i.e. Google Ads, Meta Ads Manager, GA4, GTM, Funnel.io). - Deep experience establishing A/B testing and experimentation frameworks across creative properties, messaging hooks, and landing pages. - Demonstrated track record of leveraging AI-powered tools and technologies to drive measurable marketing results, increase operational efficiency, and unlock new performance gains at scale. - Proven experience designing, testing, and launching new marketing programs and channels from the ground up to drive user acquisition and grow addressable customer pipelines. Requirements - Track record of integrating AI and emerging technologies into organizational strategy and operations to accelerate innovation and scale. - Exceptional strategic and critical thinking skills with a relentless results-driven execution mindset. - Mastery of corporate data arrays with an ability to interpret complex trends and synthesize data into concise strategic stories. - Outstanding cross-functional relationship management skills to seamlessly influence outcomes in a highly matrixed workspace. - Highly adaptive to rapid ecosystem changes, algorithm updates, and shifting corporate priorities. - Deep user empathy and dedication to learning the unique business patterns of home service trades professionals. Benefits - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k). - Paid holidays and flexible, take-it-as-you-need-it paid time off. - Equity in a rapidly growing startup backed by top-tier VCs. - Monthly tech reimbursements. - A culture built on innovation that values big ideas, no matter where they come from.

Role Description Housecall Pro is in the middle of redefining what it means to run a service business from a mobile device. As the lead FinTech Mobile Product Manager, you will be at the center of this evolution, leading a team who are shaping the next wave of FinTech growth at HCP. As a Senior Product Manager I, you are responsible for driving continued expansion and implementing requirements to drive stratospheric growth of HCP Products. You work daily with our engineering and design teams, and other stakeholders to define the right backlog, structures, and frameworks to modernize legacy experiences, introduce net-new capabilities, and push the boundaries of what mobile/AI can unlock for businesses. Our agile product team is a tight-knit group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products. You will help guide us along the right path, balancing business and customer toward world-class results. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: - Identify market opportunities and define product vision and strategy for the mobile experience - Conduct in-depth interviews, surveys, and competitor research to stay ahead of mobile trends - Enhance how our customers are introduced to our products through continuous experimentation and funnel optimization - Collaborate with key cross-functional stakeholders to develop and validate compelling mobile solutions - Co-create event models and user flows to capture insightful data across iOS and Android - Partner with business and go-to-market functions to refine product positioning, pricing, and risk management - Create, update, and communicate the product roadmap to ensure alignment with company objectives - Drive the execution of building features and functionality while maintaining momentum across groups - Create measurement plans to monitor feature adoption and usage post-launch - Rapidly develop product iterations based on data-driven insights and Pro feedback Qualifications - 4+ total years of experience in product management, 2+ years of experience in mobile product management - Champion AI/mobile-first practices and scalable agile processes to unlock speed, alignment, and craftsmanship - Leads with an AI-first product development process to accelerate and amplify outcomes, specific experience with agentic development and shipping AI products preferred - Bachelor's degree in a related field or equivalent work experience - Experience working with mobile ‘growth stack’ tools (i.e. Amplitude, Segment, Braze, LaunchDarkly) - Deep understanding of mobile product management and design best practices for iOS and Android - Strong knowledge of Product Management methodologies, user experience (UX) principles, and agile development practices - Familiarity with go-to-market commerce enablers (i.e. payments, subscriptions, loyalty programs) Requirements - Deep customer empathy and a passion for user experience - Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs - Strong project management skills with the ability to think and operate at high and low altitudes - Excellent problem-solving, organizational, and analytical skills - Growth mindset that drives you to learn, investigate, and ask the “why” Benefits - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) - Paid holidays and flexible, take-it-as-you-need-it paid time off - Monthly tech reimbursements - A culture built on innovation that values big ideas, no matter where they come from - Equity in a rapidly growing startup backed by top-tier VCs

Role Description As a Specialist, Retention, you are a great communicator who thrives in identifying the root cause or concern. You are a high level critical thinker who can find the 'why' behind the 'why' and provide a tailored solution. You are responsible for helping to retain our core customer base by improving the efficiency and efficacy of your interactions with our service professionals (our Pros). You are persuasive, passionate about customers, calm under pressure, can easily build rapport, and are comfortable managing difficult conversations. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do Each Day - Conduct proactive and inbound Pro outreach, asking open-ended questions to identify root causes and offer solutions across multiple touchpoints. - Maintain positive working relationships with Pros to ensure a continued business partnership for HCP as a whole. - Collaborate with other departments by sharing data and insights to help make improvements to products and services upstream in the customer journey. - Achieve key performance indicators (KPIs) on a commission basis, including contacts per day, average talk time, retention rate, and quality assurance. - Track data insights within our CRM system to help inform upstream solutions aimed at reducing Pro cancellation requests. - Innovate on current processes and proactively seek ways to improve the retention experience and workflows. Qualifications - 1+ years of experience in a similar customer-facing, sales, or retention role. - Bachelor’s degree or equivalent work experience preferred. - Experience with CRM systems and software is a plus. - Experience owning or operating a home services company is a plus. Requirements - Entrepreneurial and growth mindset, open to feedback as a means to learn, grow, and develop personally and professionally. - Lifetime learner who seeks out additional materials to build your sales and business coaching skill set. - High level of comfort executing conversations over the phone with small business owners. - Mastered conflict resolution and active listening skills to understand both visible and invisible concerns. - Strong understanding of customer management and proven customer retention strategies. - Absolute attention to detail, organization, and a calm, professional demeanor. - Experience using AI tools to increase quality and efficiency of work. Benefits - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k). - Paid holidays and flexible, take-it-as-you-need-it paid time off. - Monthly tech reimbursements. - A culture built on innovation that values big ideas, no matter where they come from.

Role Description As a Specialist, Account Management, you support the account management team in driving success for our Pros by assisting with account retention, satisfaction, and engagement. You ensure Pros receive timely responses and helpful guidance tailored to their unique needs. You collaborate cross-functionally to solve complex challenges and continuously work to optimize the customer experience. You are eager to learn, quick to adapt, and passionate about supporting others through proactive outreach and problem-solving. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: - Respond to Pro inquiries via phone, email, or chat to ensure timely support and follow-up - Assist with the execution of renewal and expansion efforts by flagging opportunities to the account management team - Help organize and maintain accurate records in customer relationship management (CRM) tools (i.e. Salesforce) - Monitor account activity and escalate issues or trends as needed - Support preparation for business reviews by gathering key metrics and customer insights - Contribute to the development and improvement of internal processes and documentation - Coordinate cross-functional communication to help resolve account challenges efficiently Qualifications - 1+ years of experience in account management, customer success, or sales - Proficiency with CRM systems and customer engagement tools (i.e. Salesforce, Zendesk) - English Fluency - Bachelor’s degree or equivalent work experience a plus - Strong organizational skills with the ability to manage multiple tasks and priorities - Familiarity with data analysis or reporting tools is a plus - CRM experience is a plus Requirements - Enthusiasm for learning and growing within a customer-facing team - Strong communication and interpersonal skills - High attention to detail and a proactive approach to problem-solving - Ability to work collaboratively with cross-functional teams - A customer-first mindset with a passion for improving the experience of our Pros - Experience using AI tools to increase quality and efficiency of work Location Dependent Information This role is open to candidates and the expected salary range for this role is $17,000-$18,900 USD/year. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This is a full time contract role. Privacy Notice for California Job Candidates - Housecall Pro We may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.

Role Description As a Specialist, Onboarding Coach you thrive working in a high-velocity onboarding and support environment that finds success by always changing and adapting. You are customer-focused and excited by the prospect of supporting our newly enrolled customers. You have the ability to listen, understand customer needs, resolve problems, instill confidence, and coach/train to get new customers on track to success. Your objective is to work with newly enrolled Pros to build a customized onboarding plan tailored to their specific needs and anchored on their specific goals. You will then help support them over their first 30 days to achieve those goals. In doing so you will help maximize customer retention and satisfaction. Your earning potential is uncapped. Your Pro’s success is your success; for every Pro that reaches their activity targets in their first 30 days you earn a commission. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: - Partner with newly enrolled Pros on a custom onboarding plan - Make 75+ outbound dials per day or maintain 5+ hours of talk time to maximize opportunities to connect with the Pros in your portfolio - Listen and understand customers’ needs; handle objections, find creative solutions, and resell the value of our product - Coach customers on how to implement Housecall Pro into their business, the basics of the product, and ultimately how to achieve the goals that motivated them to buy in the first place - Quickly identify high-risk accounts and escalate customers to applicable resolution paths, as needed - Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills Qualifications - 2+ years experience in full-time in a client-facing onboarding or support role - High school diploma or equivalent; Bachelor's degree is a plus - 6+ months of outbound sales or prospecting experience is a plus Requirements - Excellent English reading, writing, and verbal communication - Hard-working, reliable, and adaptable - Professional attitude and demeanor - Curious and eager to learn - Experience using AI tools to increase quality and efficiency of work Benefits - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) - Paid holidays and flexible, take-it-as-you-need-it paid time off - Monthly tech reimbursements - A culture built on innovation that values big ideas, no matter where they come from

Role Description As a Specialist, Onboarding Coach you thrive working in a high-velocity onboarding and support environment that finds success by always changing and adapting. You are customer-focused and excited by the prospect of supporting our newly enrolled customers. You have the ability to listen, understand customer needs, resolve problems, instill confidence, and coach/train to get new customers on track to success. Your objective is to work with newly enrolled Pros to build a customized onboarding plan tailored to their specific needs and anchored on their specific goals. You will then help support them over their first 30 days to achieve those goals. In doing so you will help maximize customer retention and satisfaction. Your earning potential is uncapped. Your Pro’s success is your success; for every Pro that reaches their activity targets in their first 30 days you earn a commission. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: - Partner with newly enrolled Pros on a custom onboarding plan - Make 75+ outbound dials per day or maintain 5+ hours of talk time to maximize opportunities to connect with the Pros in your portfolio - Listen and understand customers’ needs; handle objections, find creative solutions, and resell the value of our product - Coach customers on how to implement Housecall Pro into their business, the basics of the product, and ultimately how to achieve the goals that motivated them to buy in the first place - Quickly identify high-risk accounts and escalate customers to applicable resolution paths, as needed - Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills Qualifications - 2+ years experience in full-time in a client-facing onboarding or support role - High school diploma or equivalent; Bachelor's degree is a plus - 6+ months of outbound sales or prospecting experience is a plus Requirements - Excellent English reading, writing, and verbal communication - Hard-working, reliable, and adaptable - Professional attitude and demeanor - Curious and eager to learn - Experience using AI tools to increase quality and efficiency of work Benefits - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) - Paid holidays and flexible, take-it-as-you-need-it paid time off - Monthly tech reimbursements - A culture built on innovation that values big ideas, no matter where they come from

Role Description We're in search of a talented Staff MLOps Engineer to join our team. This role is pivotal in spearheading the development and maintenance of our machine-learning infrastructure and processes. If you're passionate about optimizing machine learning systems for scalability, reliability, and efficiency, and have a strong background in data engineering and DevOps, we want to hear from you. In your daily routine, you will: - Lead the design, implementation, and maintenance of a robust infrastructure for deploying, monitoring, and managing machine learning models in production environments. - Develop and automate end-to-end pipelines for data ingestion, preprocessing, feature engineering, model training, evaluation, and deployment. - Collaborate closely with data scientists to understand model requirements and optimize model performance for production use. - Establish and maintain CI/CD pipelines to streamline the deployment process and ensure reproducibility. - Design and implement monitoring and alerting systems to track model performance and health, and proactively identify and address issues. - Optimize system architecture and resource utilization to ensure scalability, reliability, and cost-effectiveness. - Stay abreast of industry best practices and emerging technologies in MLOps, data engineering, and DevOps, and integrate them into our processes and infrastructure. - Provide technical leadership and mentorship to junior team members, and drive innovation and continuous improvement across the organization. Qualifications - Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field. - 6+ years of experience in MLOps, data engineering, and/or DevOps roles. - Proficiency in programming languages such as Python, Java, Scala, or Ruby, we work with Python primarily. - Experience working with large language models (LLMs) and LangChain, or similar tools, a plus. - Extensive experience with cloud platforms such as AWS, Azure, or GCP, and proficiency in using cloud services for storage, compute, and orchestration. - Strong understanding of containerization and orchestration technologies such as Docker, and Kubernetes. - Experience with infrastructure as code (IaC) tools such as Terraform, or Terragrunt. - Solid background in designing and optimizing data pipelines using technologies like Apache Airflow, or similar. - Exceptional analytical and problem-solving skills, with a proactive approach to identifying and resolving issues. - Excellent communication and collaboration skills, with the ability to lead cross-functional teams and mentor junior members effectively. Requirements - Building a product that really improves users’ lives (70k users, 4.6 rates at App Store). - Being a part of a global team that builds a diverse culture in our company. - Working with more than 200 engineers highly qualified and engaged in improving the life of our Pros. - Having a real impact on technical decisions without breaking through the corporate, glass ceiling. - Being in direct contact with the community of users, who are eager to share their feedback. - Rapidly growing teams that create a defined career path. Benefits - Remote environment totally built to make you feel that we are all together in one space without leaving your home office! - Self Managed PTO - Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need! - Flexible work hours - We believe that you can reach your professional and personal goals working with us and encourage you to have a work-life balance! - A culture built on innovation that values big ideas - We are always open to new ideas that will improve the life of our Pros! - Work in your own time zone - Because we don’t think that you should miss those memorable moments with your friends and family! - Newest MacBook (or PC if you prefer!) + Setup Fee ($500) - What is an engineer without the right tools right? Here in HCP, you can choose your computer and set up your home office!

• Onboard and manage bookkeeping tasks for accounting customers • Meet month-end service delivery deadlines • Answer client questions regarding financial statements and accounting issues • Foster exceptional customer experiences