Hex

• evolve Hex's execution architecture • drive parallel execution strategies and caching approaches • instrument complex systems to diagnose performance problems • collaborate across engineering and product • author and review technical proposals • propose and roadmap long-term designs

• Build the GTM automation platform • Architect the scaling operating model • Establish a world-class forecasting and intelligence layer • Unify GTM systems and data • Stand up scalable enablement infrastructure

• Own and mature Hex’s security and privacy compliance program across SOC 2, ISO 27001, ISO 27701, HIPAA, GDPR, CCPA, PCI DSS, and other frameworks relevant to our business • Ensure continuous audit readiness: maintain controls, gather evidence, manage auditors, and implement improvements. • Track regulatory and industry changes, advising Hex leadership on impact and recommended responses. • Maintain and develop core security policies, standards, and procedures, tailoring them to Hex’s real operating environment. • Own Hex’s risk management lifecycle: identify, assess, track, and drive mitigation of security, privacy, operational, and regulatory risks. • Build lightweight but effective governance processes, ensuring clear ownership, documentation, and accountability. • Serve as the primary owner of customer and prospect security questionnaires, risk assessments, and contractual security provisions. • Manage and improve Hex’s Trust Center / trust portal, ensuring accurate and compelling communication of Hex’s security posture. • Lead internal and external audits from planning through remediation. • Own Hex’s third-party risk management program, including vendor assessments, reviews, and ongoing monitoring. • Define and run security awareness training tailored to Hex’s environment.

The RoleWe’re looking for a strategic, craft-obsessed, and highly collaborative Head of Brand Design to lead and scale Hex’s brand as we build a generational company in the data and analytics space. Design matters deeply at Hex. We’ve built a strong brand foundation over the past few years. It’s cohesive, respected, and has range. But we’re not iconic yet. The opportunity is to take what exists and push it into something truly distinctive. This role sits at the intersection of brand, product, and go-to-market. You’ll own and define the long-term brand vision at Hex across all touch points. You will be an integral voice in an innovative and forward-looking design culture where creative excellence is valued at the highest levels of leadership. This is a hands-on leadership role: you’ll set the direction and raise the bar, while empowering a growing team to ship work they are proud of. Learn more about Design at Hex. What you’ll doDefine & evolve the brand vision - Own and evolve Hex’s visual identity and brand system - Translate company strategy and product positioning into a distinctive brand that resonates with technical, data-driven teams. - Ensure consistency and clarity across all channels: web, product marketing, campaigns, events, social, and sales materials - Work closely with the Product Design organization to ensure Hex feels cohesive across product and brand experiences Build & lead the Brand Design function - You’ll lead and grow a small but high-impact Brand Design team responsible for web, product launches, campaigns, events, and creative storytelling - Recruit, manage, and grow a high-performing brand design team - Foster a culture of craft, speed, and thoughtful critique Drive cross-functional impact - Partner with Marketing, Product Marketing, Growth, Sales, and Product to ensure cohesive storytelling - Elevate product launches and major campaigns through strong creative direction - Support executive communications and high-visibility initiatives - Champion high craft and strong storytelling across the company - Hex’s brand and product experiences are closely connected. Brand design partners deeply with Product Design and Engineering to ensure the experience feels cohesive everywhere users encounter Hex. What we’re looking forExperience - 10+ years in brand design, with significant experience in B2B or SaaS - 4+ years leading and scaling creative or brand teams - Experience building or evolving brand systems at high-growth companies (Series B–D preferred) - A portfolio that demonstrates strategic thinking, identity systems, digital excellence, and high craft standards Skills - Deep expertise in visual identity systems, typography, layout, and digital design - Strong creative direction and feedback skills - Ability to balance long-term brand vision with short-term business needs - Comfort influencing senior stakeholders and cross-functional partners - Strong understanding of how brand supports product-led growth and technical audiences You might be a great fit if you… - Care deeply about craft, detail, and thoughtful systems - Can move fluidly between strategy and execution - Want to build a generational brand that resonates with technical, data-driven teams What success looks likeWithin 12 months: - Hex has a clearly articulated and scalable brand system - The Brand Design team operates with clarity, efficiency, and high morale - Major campaigns and launches feel cohesive and differentiated. - Internal teams view Brand as a strategic partner, not just a service function - Hex’s market presence feels sharper, more confident, and more recognizable - Hex has a defined and scalable approach to video and motion, with strong creative standards and a clear model for how the function operates This role will be hybrid (at least 2 days per week in office) based out of our SF office or NYC office or Remote (US only) In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The salary range for this role is: $250,000 - $300,000 The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the RoleIn August of 2021, Hex began building out its Sales team. Since then our customer base has grown, we have a ton of momentum in the market, and we’re continuing to build a world-class sales organization. We’re looking for an Account Executive to join our Mid-Market Sales organization focusing on companies with up to 2,500 employees. We’ve seen incredible success growing our customer base in this category and intend to double down on this success and make Mid-Market accounts central to our growth strategy. In this role, you’ll be reporting to our Mid-Market Sales Leader. Additionally, you’ll be strategizing and executing on closing new business and expanding our footprint with existing customers. On any given day you might find yourself: - Responsible for building new pipeline and driving revenue within your assigned territory - Deeply understand your customers' business challenges and how to position Hex as the solution - Partner with Sales Engineering to run discovery and demos - Manage the sales-cycle including lead generation, qualification and other deliverables for closing deals while consistently meeting and exceeding sales goals - Provide input back to engineering, product management and marketing - Create and deliver accurate forecasts About YouTo be successful in this role, you: - Have 3+ years of experience in a full cycle SaaS sales role in technical software in the data, DS/ML, or analytics space - Understand and be able to teach complex technical concepts. - Can speak confidently about the challenges data practitioners encounter in their day-to-day workflows - Passionate / curious about the data & analytics space - Capable of managing a large pipeline of complex opportunities - Capable / willing to learn basic SQL (if you haven't already) - Possess an enthusiasm for working as part of a team and an ability to partner successfully with cross-functional peers such as product, engineering, customer success, etc. - Be comfortable in a fast-paced, often ambiguous environment. - Love giving and receiving feedback. In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The on-target-earnings (OTE) for this role is: $250,000. The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the teamThe Foundations team builds and evolves the application-level infrastructure that powers Hex. We own the shared backend systems, frameworks, and primitives that other teams depend on—helping the company move faster while maintaining reliability, performance, and security. Our work spans APIs, realtime transport, storage frameworks, background processing, and internal tooling. Rather than shipping isolated features, we focus on creating durable systems that scale with the company and make product development easier for everyone. About the roleWe’re looking for a Senior Backend Software Engineer to help design, maintain, and evolve the core systems used across Hex. This role is centered on backend architecture and shared infrastructure, with responsibility for APIs, realtime communication, data access frameworks, job orchestration, and internal admin tooling. You’ll work closely with product engineering teams to understand their needs, then turn common patterns into robust, reusable systems. You’ll help define standards, influence architecture, and raise the quality bar across the backend. Frontend experience is helpful for understanding end-to-end workflows, but this role is primarily backend-focused. Core ContributionsYou will help contribute to and evolve several foundational areas, including: APIs - GraphQL(schema design, performance, developer ergonomics) - Authentication & authorization(security, scalability, correctness) - Multiplayer & collaboration APIs(realtime state, concurrency) Transport - WebSockets and realtime communication infrastructure Storage Frameworks - Postgres (schema design, query optimization, migrations) - S3, DynamoDB, Redis Job & Workflow Systems - BullMQ and background job processing - Temporal or similar workflow orchestration systems Internal Tooling - Internal admin tools for debugging, operations, and customer support What You'll Do - Design and build backend frameworks and services used across the company - Own and evolve critical shared systems, including APIs, realtime transport, and job orchestration - Improve reliability, performance, observability, and security of foundational backend infrastructure - Partner with product teams to turn recurring needs into shared abstractions - Lead technical design discussions and help set architectural direction - Drive refactors, migrations, and system upgrades that reduce long-term complexity - Improve internal tooling to support debugging, operations, and customer-facing workflows - Mentor other engineers and contribute to strong engineering standards and practices What we're looking for - 5+ years of professional software engineering experience with a strong backend focus - Experience working with Typescript/Node.js and SQL - Experience building and maintaining shared backend systems or frameworks used by multiple teams - Strong understanding of API design, distributed systems, and asynchronous workflows - Experience working with relational databases and data modeling at scale - Familiarity with background job systems, queues, or workflow orchestration tools - Comfort operating and evolving production systems over time - Experience with cloud infrastructure (AWS preferred) - Strong communication skills and a collaborative, leverage-oriented mindset Bonus Points - Experience with Python - Hands-on experience with GraphQL, WebSockets, BullMQ, or Temporal - Familiarity with observability tooling (metrics, tracing, logging) - Background in data platforms, developer tools, or collaborative systems - Experience with frontend technologies (e.g. React, TypeScript) for end-to-end context - Open-source contributions, especially in backend or infrastructure projects Our stackOur product is a web-based notebook and app authoring platform. Our frontend is built with Typescript and React, using a combination of Apollo GraphQL and Redux for managing application state and data. On the backend, we also use Typescript to power an Express/Apollo GraphQL server that interacts with Postgres, Redis, and Kubernetes to manage our database and Python kernels. Our backend is tightly integrated with our infrastructure and CI/CD, where we use a combination of Terraform, Helm, and AWS to deploy and maintain our stack. In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The salary range for this role is: $215,000 - $270,000 The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

=== Process: https://hexhq.notion.site/Hex-s-Web-Designer-Interview-Process-2ee45d6bfe7c8057ba69fcf715b02812 TeamPage: https://hexhq.notion.site/Design-Hex-21a4d4a08e23457faad1378455e18ac0 === About the role - Lead the design and experience for all of Hex’s web surfaces, including our website, documentation site, and any future experience or surface - Design and implement high-quality, production-ready front-end code (React/Next.js, CSS), owning experiences from concept through shipped UI - Own launch assets alongside marketing, ensuring every major product moment is visually clear, compelling, and on-brand - Establish and maintain visual quality, patterns, and consistency across all web experiences - Partner closely with designers and marketers to bring stories to life with clarity, craft, and narrative cohesion - Drive the long-term web roadmap, identifying opportunities for performance, clarity, storytelling, and experimentation - Collaborate with engineering partners while directly contributing front-end code to ensure high-quality implementation - Support product illustrations and light motion, bringing delight and personality to key moments - Over time, hire, manage, and mentor a team of engineers and designers - Influence processes, standards, and creative culture of the Design team About youYou might be a great fit if you: - Have 8+ years of experience in web/visual/UI design with a portfolio demonstrating world-class craft, storytelling, and systems thinking - Are strong across UX, layout, visual design, and typography - Have experience designing marketing surfaces for technical, B2B, or product-led companies - Are fluent in front-end technologies (HTML, CSS, React/Next.js) and can ship production-quality code - Care deeply about implementation details and don’t rely solely on handoff to bring designs to life - Have a sharp eye for visual consistency, motion, micro-interaction quality, and illustration - Can operate autonomously with a bias toward velocity, owning projects from concept to launch - Are excited to establish processes, patterns, and design rituals for a growing team - Communicate design decisions clearly, with humility and cross-functional fluency - Enjoy both high-level creative direction and hands-on execution - Are energized by a mix of campaign work, long-term system building, and ongoing iteration of a high-traffic website In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The salary range for this role is: $170,00 - $240,000 The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

• Responsible for building new pipeline and driving revenue within your assigned territory • Deeply understand your customers' business challenges and how to position Hex as the solution • Partner with Sales Engineering to run discovery and demos • Manage the sales-cycle including lead generation, qualification and other deliverables for closing deals while consistently meeting and exceeding sales goals • Provide input back to engineering, product management and marketing • Create and deliver accurate forecasts

=== Excerpt: We’re looking for an Enterprise Account Executive to join our Sales organization. Status: Open Location: SF, NYC, or Boston === About the RoleIn August of 2021, Hex began building out its Sales team. Since then our customer base has grown, we have a ton of momentum in the market, and we’re continuing to build a world-class sales organization. We’re looking for an Enterprise Account Executive to join our Enterprise Sales organization focusing on companies with 2,500+ employees. We’ve seen incredible success growing our customer base in this category with companies like Toast, Cruise, Rivian and many more. We intend to double down on this success and make Enterprise accounts central to our growth strategy. In this role, you’ll be reporting to our Enterprise Sales Leader. Additionally, you’ll be strategizing and executing on closing new business and expanding our footprint with existing customers. On any given day you might find yourself: - Responsible for building new pipeline and driving revenue within your assigned territory - Deeply understand your customers' business challenges and how to position Hex as the solution - Partner with Sales Engineering to run discovery, demos, POCs, and technical reviews - Manage the sales-cycle including lead generation, qualification and other deliverables for closing deals while consistently meeting and exceeding sales goals - Provide input back to engineering, product management and marketing - Create and deliver accurate forecasts About YouTo be successful in this role, you will: - Proven track record selling technical software in the data, DS/ML, or analytics space - Understand and be able to teach complex technical concepts. - Can speak confidently about the challenges data practitioners encounter in their day-to-day workflows - Passionate / curious about the data & analytics space - Capable of managing large, complex deal cycles involving multiple customer stakeholder groups - Capable / willing to learn basic SQL (if you haven't already) - Possess an enthusiasm for working as part of a team and an ability to partner successfully with cross-functional peers such as product, engineering, customer success, etc. - Be comfortable in a fast-paced, often ambiguous environment. - Love giving and receiving feedback. - Are located in the SF, NYC, or Boston metro areas In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The on-target-earnings (OTE) for this role is: $320,000 The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

About the role: We’re hiring for the Revenue Systems team to architect the operating system for Hex's fast-growing Revenue organization. You will co‑own the entire tech stack, ensuring the systems that power our business scale cleanly and reliably as we grow. You will be the go‑to technical partner for the entire Revenue organization, working on projects like lead routing, data management, quote to cash, and automation. You’ll collaborate closely with stakeholders across Revenue, Marketing, Finance, and Data to deliver a CRM foundation that reinforces growth, boosts seller productivity, and unlocks automation—without sacrificing data integrity. In this role, you’ll be reporting to the Head of Revenue Systems. What you will do: - Own Salesforce architecture end‑to‑end, ensuring scalability, stability, and clarity - Lead high-impact initiatives from discovery through to delivery; this is a full-cycle role that will work on process design, configuration, testing, and deployment - Design systems with cross-functional teams that support efficient lead to revenue processes such as lead routing, quote to cash, and data hygiene - Integrate and optimize GTM tooling (ex: Outreach, Gong, Hubspot) with Salesforce to deliver seamless data flow - Collaborate on AI-driven initiatives, evaluating opportunities for automation and proactive insights About You: - 3+ years of experience as a Salesforce administrator or Business Systems Analyst - deep Salesforce expertise: data model, automation, reporting, and governance - Proven ability to design scalable GTM processes and translate complex business requirements into system solutions - Strong technical skills - you are comfortable working in iPaaS platforms and integrations outside of Salesforce - Comfortable leading cross‑functional projects and communicating with non‑technical stakeholders - Curious and pragmatic about AI applications that drive GTM leverage In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The salary range for this role is: $145,000 - $165,000. The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.