Hays plc

• Develop new business relationships within existing accounts and maintain your network of clients through business development calls, client visits, networking and entertainment events. • Apply a relationship-based sales approach to build and maintain a successful book of business. • Foster long-term relationships with clients through ongoing contact. • Grow contractor headcount for designated market and take action on leads passed. • Build foundational recruitment (find & engage) skills, knowledge and take responsibility for own development. • Participate in ongoing professional development opportunities with Learning & Development. • Actively showcase and live HAYS values/vision/standards and expectations for high performance.

• Prepare and assist with sales and use tax returns, ensuring timely and accurate filings • Process and track tax payments across jurisdictions • Reconcile sales tax accounts and resolve discrepancies • Maintain documentation to support filings and audits • Perform monthly balance sheet account reconciliations (cash, accruals, tax accounts, etc.) • Investigate variances and ensure timely resolution of reconciling items • Support period-end close processes and ensure adherence to deadlines • Assist in maintaining strong internal controls and audit readiness • Coordinate and prepare property tax and franchise tax filings • Track filing deadlines and ensure compliance across jurisdictions • Assist in the preparation of support schedules and documentation for corporate income tax returns (prepared by third-party advisors) • Manage and track business license renewals across jurisdictions • Identify opportunities to improve efficiency and automate processes • Assist in preparing ad hoc financial reports and analysis for management.

• Overseeing and optimizing the end-to-end administrative and operational processes for managing SOWs within the VMS • Serve as a trusted advisor to client managers and key stakeholders • Act as the subject matter expert for SOW processes and policies • Lead onboarding and offboarding processes • Cultivate strong relationships with suppliers • Maximize VMS capabilities to deliver results

• Take full ownership of individual and team fee achievement across your accounts • Generate opportunities to grow the client account and drive team results • Partner with key client stakeholders to identify and act on further growth opportunities • Identify client development opportunities and work with the management team, International Sourcing Centre (ISC), and Solutions team to implement client development strategies • Collaborate with the Solutions and ISC teams to design and present tailored solutions to the client when required • Monitor competitor performance and provide recommended actions to the leadership team • Actively promote Hays’ full service offering and engage the client at every opportunity • Develop and drive budgets, business plans, and sales plans aligned to account strategy • Direct and manage team performance in line with strategy, budgets, and business plans • Oversee all client placement activities — including onboarding, timesheets, aftercare, and dispute management — ensuring each is handled effectively • Conduct regular business planning to analyze team strengths, growth opportunities, and threats to the program • Ensure full compliance with service agreements, contracts, and all applicable legislative requirements • Conduct regular compliance audits to ensure all candidates meet critical process and client-specific requirements • Review audit findings and provide actionable recommendations for compliance improvements • Engage, direct, and support team members in contributing to quality management, risk identification, and issue resolution

• Apply a relationship-based sales approach to build and maintain a successful book of business • Identify and pursue new business opportunities — push beyond the obvious and experiment with fresh approaches to expand your client portfolio • Understand client needs deeply and drive a relentless pursuit of solving their challenges with the right solution at the right time • Negotiate B2B contracts with integrity and see initiatives through to delivery • Cross-sell strategically and drive value in every client engagement • Stay current on industry trends and best practices; share knowledge and insights with clients and colleagues • Evaluate and place highly skilled IT professionals to match client requirements • Grow contractor headcount for your designated market and take action on leads passed • Collaborate with the Hays delivery team to ensure quality outcomes for clients and candidates • Represent Hays at networking events to build stronger connections in your market

• Manage and drive the end-to-end interview process, ensuring timely progression of candidates at every stage • Schedule a high volume of interviews across multiple time zones and stakeholder groups • Coordinate all logistics — virtual meeting links, onsite interview rooms, travel arrangements where applicable, and candidate communications • Draft, prepare, and distribute offer letters with a high degree of accuracy • Initiate background checks and monitor progress to ensure timely completion • Launch onboarding workflows and track completion of required documentation and tasks • Maintain accurate candidate records and data integrity within the applicant tracking system (ATS) • Support process improvements and documentation of recruiting workflows

• Manage end-to-end recruitment for assigned requisitions: intake, sourcing, screening, interviews, and offer coordination • Build and maintain candidate pipelines for technical, corporate, and operations roles across the client’s business • Meet agreed SLAs and deliver a consistently strong candidate experience at every stage • Maintain accurate data and workflow compliance within the ATS • Act as a trusted partner to Hiring Managers — providing guidance on talent availability, market insights, recruitment strategy, and process expectations • Partner with Sourcers and Coordinators, ensuring they have the right information to support each stage of the process effectively • Communicate proactively with stakeholders throughout the hiring cycle, managing expectations and flagging risks early

• Hire, coach, develop, and consistently motivate the Supplier Enablement team • Ensure continuous collaboration and shared understanding across the team • Enable the team to engage positively with internal and external stakeholders • Collaborate with external client Procurement teams on key supplier initiatives • Guide and support internal Account teams on client-initiated projects • Develop and maintain departmental Standard Operating Procedures (SOPs) • Build and maintain internal and external SharePoint sites for Supplier Enablement • Manage Supplier Enablement initiatives across Hays Americas • Own ongoing compliance tracking and reporting • Continuously review and improve processes, templates, and tools for Supplier Enablement • Collaborate with internal Sales teams on Supplier Enablement objectives • Lead the Supplier Enablement workstream on Account project implementations

• Interview & Hiring Process Coordination • Manage and drive the end to end interview process, ensuring timely progression of candidates. • Schedule a high volume of interviews across multiple time zones and stakeholders. • Coordinate logistics such as virtual meeting links, onsite interview rooms, travel arrangements (if applicable), and candidate communications. • Partner closely with recruiters and hiring managers to ensure alignment and smooth execution of each hiring stage. • Offer & Pre Employment Activities • Draft, prepare, and distribute offer letters with a high degree of accuracy. • Initiate background checks (BGC) and monitor progress to ensure timely completion. • Launch onboarding workflows and track completion of required documentation and tasks. • Serve as a point of contact for candidates during pre‑hire and onboarding phases. • Operational & Administrative Support • Maintain accurate candidate records and data integrity within the applicant tracking system (ATS). • Support process improvements and documentation of recruiting workflows. • Assist with reporting, metrics, and dashboards as needed. • Contribute to special projects across the Talent Acquisition team, such as employer branding, process optimization, or event coordination.

• Partner with recruiters and the business to develop a diverse candidate pipeline. • Work with recruiters in defining and maintaining hiring needs while understanding requirements of the roles, the challenges, and how it fits into the organization. • Identify prospects through strong research by using various sourcing platforms and strategies, ie, job boards, social media, tech school, military recruitment, feet on street, etc. • Create, maintain, and track strategic partnerships with external groups/organizations. • Execute tactical outreach, craft custom outreach messaging, and screen prospective candidates. • Review and qualify active candidate pipeline. • Work with schedulers and recruiters to ensure a remarkable candidate experience.