GoLinks

• Work with experienced engineers to design, implement, and test features to enhance user experience and functionality. • Learn different areas of the software development stack: Frontend, Backend, DevOps, databases, and/or mobile. • Perform code reviews on peer engineers’ pull requests • Query data to gather metrics about product usage • Work with products that integrate with Generative AI • Present a mobile, fullstack, or DevOps project to the Engineering team by the end of the internship

• Collaborate with AEs to qualify and pursue cold (and warm) opportunities and develop a strong demo pipeline using a variety of outbound methods • Identify top prospects and leads through diligent market research and sharing market feedback with the team • Focus on strategic efforts, research, and personalization to identify sales indicators • Provide exceptional experience to prospects during the sales process • Track, analyze, and refine ways to improve campaigns and the sales process • Represent GoLinks at events and conferences to network and establish leads

• Collaborate with Account Executives to qualify and pursue cold and warm opportunities • Prospect effectively through LinkedIn, email, and cold calling • Identify and research top prospects, providing actionable insights • Deliver an exceptional experience for prospects throughout the sales process • Track, analyze, and refine outbound campaigns and messaging • Represent GoLinks at virtual and in-person events or conferences

• Efficiently maintain and proactively close a robust pipeline of prospective clients. • Collaborate closely with Sales Development Representatives (SDRs) to provide guidance and feedback. • Stay abreast of industry trends and competitor activities. • Work cross-functionally with teams across Marketing, Product, and Customer Success. • Communicate strategy and performance updates to team members. • Foster an environment of transparency and continuous feedback.

• Coach, onboard, and launch new clients while continuously maintaining and managing a book of business. Preemptively identify problems or barriers and proactively collaborate with the team to determine solutions for clients. • Test playbooks, program ideas and track results based on defined customer goals. • Develop an extensive working knowledge of GoLinks’ products, services, and best practices. Be the trusted partner and expert for customers at scale on use-case and product functionality • Successfully identify barriers to renewal and, at times, negotiate pricing details and help expand accounts when opportunities arise. • Advocate for the customer; provide updates to internal cross-functional partners (Product, Engineering, Marketing, Sales) on customer perspectives, risks, strategic insights, issue resolution activities, executive briefings, and requests. • Identify key changes in customers’ business which impacts the delivery of GoLinks’ products and services • Ensure customers are maximizing Company’s technology solutions and service offerings to maximize their own effectiveness and productivity; help customers understand gaps and the benefit of engaging fee-based resources to help further their businesses