Rundoo

• Own data science at Rundoo end-to-end: turning ambiguous business questions into crisp scopes, delivering robust analysis on predictable timelines, and building lightweight internal systems so insights are reproducible. • Deliver high-trust analysis on clear timelines: stakeholders trust both the answer and the ETA; assumptions and limits are explicit. • Translate business problems into analysis + system requirements: turn vague asks into crisp scopes, metrics definitions, and data contracts. • Build and maintain internal decision systems: ship lightweight tools/workflows so insights are reproducible and maintainable by others. • Partner with GTM teams: help Sales/GTM move from “interesting analysis” to actions (e.g., prospecting lists, territory design, experimentation). • Proactively surface issues: detect anomalies, broken assumptions, or misallocated spend without waiting for a ticket. • Support fundraising readiness: contribute to an evergreen, credible data pool and reporting that leadership can rely on.

• Coordinate and schedule both on-site and virtual interviews in partnership with recruiters, hiring managers, and candidates • Own candidate logistics end-to-end: confirm interview details, send calendar invites, prepare briefing materials, and manage day-of coordination (room bookings, virtual links) • Communicate proactively with candidates to ensure a warm, professional experience at every stage • Track and follow up on interview feedback, escalating when needed to keep pipelines moving • Maintain and update the Ashby ATS: ensure candidate records are accurate and pipelines are clean and up to date • Build and manage job postings, ensuring role details are current and accurate • Own ATS configuration: stages, email templates, tags, and automation workflows • Pull recruiting reports and pipeline summaries for visibility into hiring progress • Maintain a request log for recurring and ad hoc reporting needs • Coordinate all pre-boarding and onboarding logistics for Philippine hires: document collection, statutory compliance (SSS, PhilHealth, Pag-IBIG), and BIR requirements • Prepare and manage onboarding documentation: employment contracts, NDAs, and other required paperwork • Procure, configure, and ship equipment prior to Day 1 • Facilitate first-day experience: welcome communications, system access coordination, and orientation scheduling • Maintain onboarding checklists and continuously improve processes • Manage end-to-end offboarding process: exit documentation, equipment retrieval, system access revocation, and final pay coordination • Ensure compliance with Philippine labor laws: Certificate of Employment and government-mandated clearances • Coordinate or conduct exit interviews and surface insights to the People team • Maintain organized records of all completed offboarding cases • Maintain organized talent documentation (Notion, Google Drive, etc.) • Support recruiters with candidate data management, scoring sheets, and spreadsheet upkeep • Monitor shared talent inboxes and ensure timely follow-through • Identify process gaps and recommend efficiency improvements • Support broader People team initiatives as needed

• Location: Must be based in Metro Manila or surrounding areas (Laguna, Rizal, Cavite, and Bulacan). • Data Oversight: Manage data exports from legacy POS systems such as QuickBooks, Decor Fusion, RockSolid, and others. • Manual Data Entry: Accurately perform data entry tasks with great attention to detail. • Tool Utilization: Leverage tools like Salesforce, Google Workspace, internal Google tools, and Microsoft Excel to streamline and support your work.

• Process and reconcile client payouts through our payments platform on a daily, weekly, or monthly cadence depending on account terms. • Maintain accurate payout records and proactively flag and resolve disbursement discrepancies. • Coordinate with the CX team to ensure clients receive timely and accurate payout confirmations. • Pull and prepare ad hoc financial reports for clients (e.g., barcode payment reports, tax breakdowns). • Ensure data accuracy and timely delivery on all client-facing financial exports. • Assist with payroll preparation, verification, and timely processing. • Maintain financial documentation to support audits and regulatory compliance. • Liaise with external accountants, payroll providers, and tax professionals as needed. • Manage AP/AR records, process invoices, and follow up on outstanding balances. • Insert and manage store staff accounts, permissions, and access levels across client stores. • Ensure store configurations are accurate and aligned with each client's operational requirements. • Enter, schedule, and manage client promotions within the platform on a recurring basis. • Track active and inactive promotions to ensure seamless transitions between billing cycles. • Confirm promotion completion to clients and internal stakeholders. • Fulfill ad hoc data requests from clients, including sales reports, inventory snapshots, and store performance summaries. • Handle client inquiries related to inventory levels, stock discrepancies, and reconciliation. • Serve as the operational point of contact for store-level issues, escalating and coordinating resolution with internal teams. • Monitor and manage internal and external communications, ensuring timely responses and appropriate escalation of urgent matters. • Assist with recruiting operations, including candidate data extraction, scoring, and spreadsheet management. • Maintain organized operational documentation across tools (Notion, GDrive, etc.).

• Project manage the full implementation process: Oversee getting a client live on Rundoo, from kickoff call post contract to hardware ordering and setup to training and go live support. • Build strong client relationships: Develop a deep understanding of each client’s unique needs and goals, offering support throughout the onboarding process. • Partner with sales development and customer success teams: Collaborate with both teams to ensure smooth handoffs and successful transitions, maximizing client satisfaction.

• Provide exceptional support via Intercom chat, email, and phone to hardware and paint store owners and their staff • Resolve diverse technical issues including POS troubleshooting, inventory sync problems, accounting reconciliation, report generation, and user training questions • Perform data analysis and reconciliation work using spreadsheets • Collaborate with Engineering to communicate customer issues and submit detailed bug reports • Leverage AI-assisted tools to improve response quality • Partner with Client Success team by escalating at-risk accounts • Contribute to knowledge base by documenting solutions • Maintain metrics including <24hr resolution time for 90%+ of tickets

• Build and maintain the conference calendar. • Recommend which events to sponsor, attend, or skip based on ICP fit and expected ROI. • Secure high-impact booth placement and sponsorship packages that maximize visibility and foot traffic. • Lead internal pre-conference meetings to align attendees on goals, messaging, and expectations. • Manage conference contacts and key stakeholders. • Own all logistics, including booth materials, giveaways, and staffing plans. • Activate partners and vendors ahead of the event. • Act as the on-the-ground point person for the event. • Ensure Rundoo shows up professionally and consistently. • Troubleshoot in real time so the sales team can focus on meaningful conversations. • Run post-conference recaps with all attendees and capture key learnings. • Ensure timely follow-up and clean handoffs so leads turn into opportunities and revenue. • Identify process improvements and update the conference rubric to improve future events.