ITSM CMDB Administrator – Device42

AdministrationAdministrationFull TimeRemoteSeniorTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$5.4K - $9.5K / month

Seniority

Senior

Bachelor Degree5 yrs expEnglishITSMServiceNow

Job Description

ITSM CMDB Administrator – Device42

Ferguson

• Serve as the CMDB Owner and Subject Matter Expert • Act as the primary point of contact for CMDB-related initiatives • Provide proactive and transparent communication on CMDB initiatives • Lead CMDB governance efforts, ensuring data integrity and usability • Design, implement, and maintain automated CMDB discovery processes • Drive CMDB maturity by identifying data quality gaps • Collaborate with technical teams to establish accurate service relationships • Develop and support ITSM applications and integrations • Troubleshoot complex issues related to CMDB and related technologies • Create and maintain comprehensive documentation and governance frameworks • Deliver training and mentorship to technical teams

Job Requirements

  • 5+ years of hands-on CMDB administration and governance experience
  • expertise in CMDB architecture, data modeling, CI relationships and service mapping
  • solid experience with Device42 discovery and data reconciliation
  • experience integrating and maintaining CMDB data across ServiceNow and other platforms
  • understanding of ITIL processes related to configuration management
  • experience designing CMDB integrations and automation solutions
  • proficiency with Microsoft Office products and technical documentation tools
  • Bachelor's degree in information systems, Computer Science or equivalent work experience.

Benefits

  • health, dental, vision
  • paid time off
  • life insurance
  • 401(k) with a company match
  • mental health coverage
  • gender affirming benefits
  • family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities

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