FamilyWell

Title: General Interest - Psych Nurse Practitioner Roles Location: Remote, USA Job Description: General Nurse Practitioner Interest Form (Outside of our current partner states) At FamilyWell Health, we’re always excited to connect with passionate clinicians who share our commitment to supporting women's mental health. If you’re a licensed PMHNP who has specialized in women's health and who believes in compassionate, evidence-based care, we’d love to hear from you. Submit a general interest application and we will reach out to connect once we are expanding to your state of licensure! Background: Are you passionate about making a meaningful impact in women’s mental health care? Here's your chance to be a vital part of FamilyWell's mission to enhance access to high-quality, equitable, and affordable mental health services for pregnant, postpartum, and menopausal individuals across the U.S. FamilyWell Health is an AI-enabled mental health start-up dedicated to solving the women’s mental health crisis by seamlessly embedding high quality, equitable, & affordable mental health care into OB/Gyn practices. FamilyWell provides comprehensive virtual mental health services designed specifically for integration into OB/Gyn and Family Medicine practices utilizing the psychiatric collaborative care model. FamilyWell’s virtual care team model delivers evidence-based coaching, therapy, care coordination, and psychiatric services with specialized expertise in perinatal mental health and perimenopause/menopause. Please be aware of recruitment scams. FamilyWell will never ask candidates to pay money, request sensitive personal information early in the process, or conduct interviews over unsecured platforms.

• connect with passionate clinicians • support women's mental health • enhance access to high-quality mental health services

• Own our vendor relationships end-to-end: Healthie (EMR), Candid Health (RCM), HubSpot (CRM), and others as we grow • Drive active implementation projects from requirements through go-live, including managing timelines, escalations, and issue resolution with vendor partners • Run structured vendor evaluations when we're considering new tools — define criteria, manage demos and pilots, and produce clear recommendations • Serve as the primary point of contact for implementation partners, escalating to the CPO only when strategic decisions are required • Take ownership of complex, multi-stakeholder initiatives that span Product, Engineering, Clinical Operations, and the Executive team • Manage competing priorities and dependencies across teams, surfacing blockers before they become crises • Keep projects moving fast without sacrificing coordination — you know when to push and when to align • Build and maintain project documentation, status updates, and stakeholder communication so nothing falls through the cracks • Maintain and improve the operational infrastructure of the product organization: roadmap tooling, meeting cadences, reporting rhythms, and documentation standards • Partner with Engineering and Data to ensure our internal tools serve the teams using them — and flag when they don't • Identify process bottlenecks and fix them, not just flag them • Use AI tools (Claude, ChatGPT) as a core productivity layer, not an occasional shortcut: drafting vendor communications, synthesizing project status, building briefing materials, and distilling complex information should all happen faster because of how fluently you use these tools • Model what AI-native work looks like for the rest of the team — sharing tools, workflows, and prompting approaches that help teammates do more with less • Partner directly with the CPO to manage her priority list and ensure the highest-leverage work is moving forward at all times • Attend cross-functional meetings on behalf of the CPO when appropriate, representing product interests and capturing decisions with fidelity • Prepare briefing materials, vendor summaries, and project status updates for leadership and board audiences

• Provide individual tele-therapy to perinatal and perimenopausal patients using FamilyWell's virtual platform, carrying a full clinical caseload as the primary focus of this role. • Conduct one-on-one psychological intakes for referred FamilyWell program patients, gathering comprehensive assessments to inform treatment planning. • Document patient progress comprehensively, sharing treatment recommendations with medical providers, psychiatric consultants, and other treating professionals as needed. • Facilitate treatment plan modifications for patients needing more intensive or specialized mental health care, ensuring timely and appropriate interventions. • Develop and deliver Care Plans post-session, offering patients actionable insights and follow-up steps. • Apply evidence-based clinical approaches specific to perinatal mental health (PPD, PPA, birth trauma) and perimenopausal conditions (mood dysregulation, anxiety, depression, sleep disturbances, and identity and life transition). • Create and complete relapse prevention self-management plans for patients nearing discharge, ensuring a structured approach to maintaining mental health gains. • Serve as the primary clinical resource and first point of contact for therapy consultants with clinical questions, complex cases, or ethical dilemmas. • Advocate for the therapy consultant team — surface their needs, concerns, and clinical feedback to leadership and ensure their voices are represented. • Provide informal clinical guidance, peer consultation, and real-time support to therapists navigating difficult patient situations. • Facilitate peer-to-peer reflection and case consultation to promote shared learning and clinical quality across the team. • Escalate concerns around well-being, help identify early signs of burnout or compassion fatigue and support FamilyWell’s Provider Experience efforts. • Contribute clinical expertise to key organizational decisions, including care model design, clinical protocols, and patient experience improvements. • Provide clinical input on projects that require therapy-specific knowledge, such as new program development, clinical quality initiatives, and OB/GYN partnership integration. • Collaborate with clinical and operational leadership on policies and practices that affect the therapy team and patient care standards.

Perinatal or Perimenopause Behavioral Health Coach - General Interest While we are not actively hiring coaches, we are happy to collect interest from qualified candidates for our next coach opening. If you are interested in becoming independently certified as a Women's Health Coach, check out FamilyWell Academy. ~~~ Are you passionate about making a meaningful impact in women’s mental health care? Here's your chance to be a vital part of FamilyWell's mission to enhance access to high-quality, equitable, and affordable mental health services for pregnant, postpartum, and menopausal individuals across the U.S. About FamilyWell FamilyWell Health is an AI-enabled mental health start-up dedicated to solving the women’s mental health crisis by seamlessly embedding high quality, equitable, & affordable mental health care into OB/Gyn practices. FamilyWell provides comprehensive virtual mental health services designed specifically for integration into women’s health practices and health systems. FamilyWell’s virtual care team model delivers evidence-based mental health support throughout the full reproductive lifecycle—from fertility through menopause—using the proven Collaborative Care Model (CoCM). Our tech-enabled platform seamlessly embeds coaching, therapy, and psychiatric services directly into clinical workflows, making high-quality mental health care accessible, affordable, and insurance-covered. With 95% of patients experiencing clinical improvement within four months, we're addressing one of healthcare's most underserved areas while creating a financially sustainable model for our provider partners. Following our recent $8M Series A funding, we're expanding nationwide and seeking exceptional talent to join our mission-driven team. Role: The Perinatal Behavioral Health Coach (PBHC) is a core member of the collaborative care team, which also includes OB providers, Care Coordinators, Licensed Therapists, and Psychiatric Consultants. The PBHC is responsible for providing virtual coaching sessions for patients in the collaborative care program The Perinatal Behavioral Health Coach collaborates with the other Care Team members to determine clinical management recommendations when appropriate. Reports To: Head of Coaching Services Compensation: $25 per 30-minute session Location: Remote Hours: 10-25 hours per week Key Responsibilities: - Support the mental health of pregnant and postpartum patients via telehealth for an assigned patient caseload. - Provide patient education about common perinatal mental health disorders and the available treatment options. - Document patient progress and client encounters in a HIPAA-compliant electronic medical record (EMR) system and client registry provided by FamilyWell. - Communicate patient progress with FamilyWell Care Team members. - Identify patients who are not improving and may need more intensive mental health care and report any concerns to the Care Manager and the Psychiatric Consultant. - Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the program. Qualifications: - Qualified applicants must have at least 1 year of coaching experience or experience working directly with perinatal or perimenopause patients. - Completion of the FamilyWell Perinatal Behavioral Health Coaching Certification program within 3 months of start date (if not previously completed). - Passionate, driven, & inspired by a mission to improve perinatal mental healthcare, particularly in vulnerable patient populations. Education: - Bachelor’s degree in Social Work, Counseling, Psychology, or a related field (preferred) Licensure/Certification: - Certified Behavioral Health Coach (through FamilyWell’s Perinatal Behavioral Health Certification Program) OR PMH-C through Postpartum Support International (strongly preferred) Key Competencies: - Empathy and Compassion: Ability to understand and support the unique challenges of pregnant and postpartum patients. - Communication: Strong verbal and written communication skills for effective interactions. - Cultural Sensitivity: Respectful of diverse backgrounds and experiences, particularly in a perinatal context. - Adaptability: We’re a fast growing company, constantly looking to make improvements as we go. Our team is scrappy, resilient, and always iterating to make our program even better for our patients. Please be aware of recruitment scams. FamilyWell will never ask candidates to pay money, request sensitive personal information early in the process, or conduct interviews over unsecured platforms. All official communication will come from an @familywellhealth.com email address.

Psychiatric Consultant (PMHNP) - Texas Are you passionate about making a meaningful impact in women’s mental health care? Here's your chance to be a vital part of FamilyWell's mission to enhance access to high-quality, equitable, and affordable mental health services for pregnant, postpartum, and menopausal individuals across the U.S. Background: FamilyWell Health is an AI-enabled mental health start-up dedicated to solving the women’s mental health crisis by seamlessly embedding high quality, equitable, & affordable mental health care into OB/Gyn practices. FamilyWell provides comprehensive virtual mental health services designed specifically for integration into OB/Gyn practices utilizing the psychiatric collaborative care model. FamilyWell’s virtual care team model delivers evidence-based coaching, therapy, care coordination, and psychiatric services with specialized expertise in perinatal mental health and perimenopause/menopause. For more information: familywellhealth.com. Role: The Women's Psychiatric Mental Health Nurse Practitioner supports the collaborative care team, which includes the OB/GYN providers, patients, social workers, licensed therapists, and coaches—through regular consultations on an assigned caseload of patients. The Women's PMHNP will either advise the OB/GYN provider on appropriate medications and other treatment strategies, or for more complex cases will see the patient directly for short-term medication management in the context of pregnancy and postpartum, and/or peri/menopause. Requirements: - Licensed psychiatric nurse practitioner in TX - Able to practice independently without supervision in the state(s) of licensure - Hold an active DEA license in state(s) of licensure - Hold an active and unrestricted Nurse Practitioner certification issued by the American Nurses Credentialing Center (ANCC) - Demonstrated ability to collaborate effectively in a team setting - Excellent communication skills - Positive, flexible, and solution-focused attitude - Ability to quickly synthesize medical and psychiatric data and formulate effective and evidence-based clinical recommendations - Passionate, driven, & inspired by a mission to improve perinatal and/or perimenopause mental healthcare delivery, particularly in vulnerable patient populations - Experience or interest in perinatal or perimenopause mental health and collaborative care. Key Responsibilities: - Conduct psychiatric evaluations and medication management visits for FamilyWell program participants via telehealth for the short-term management of mental health conditions in the perinatal period and/or experiencing peri/menopause. Provide treatment recommendations for patients who may need more intensive or more specialized mental health care. - Complete pre-conception medication consultation and psycho-education for individuals trying to conceive and currently treated with psychotropic medications. - Perform asynchronous caseload consultations through a review of clinical information prepared by the patient’s care team, as well as review of available medical records. Case review consultations focus primarily on patients who are new to the caseload or who are not improving as expected under their current treatment plan. Provide recommendations for next steps in treatment. - Complete documentation for case consultations and direct patient visits within 24 hours of visit. - Work with care managers to oversee the status and population health of their assigned patient caseload. The psychiatric consultant will use FamilyWell’s registry to track all assigned patients and prioritize patients for case review and treatment adjustment. - Provide the care team with educational support on diagnosing and managing behavioral health conditions. - Be available to provide occasional ad hoc telephone, email, or telehealth consultations to OB providers for complex patients or challenging patient situations within normal working hours. Maintain professional cell phone and email accounts for contact during usual business hours. Check professional accounts daily and respond to email questions/consultations within two business days, sooner if urgent. Job Type: Part time, 5-20 hours per week as a 1099 contractor Compensation: - 60-minute Psychiatric Evaluation: $125 - 25-minute Psychiatric Follow-up: $50

• Own and optimize the end-to-end revenue cycle, including insurance verification, charge capture, billing, payment posting, AR follow-up, and patient collections • Drive improvements in cash flow, net collections, and operational efficiency • Identify and resolve bottlenecks to support scalability • Oversee provider credentialing, re-credentialing, and payer enrollment across all states and payers • Ensure timely payer setup to support market expansion and provider onboarding • Maintain payer readiness across all markets • Establish and monitor key RCM KPIs, including delivering regular reporting with actionable insights and clear recommendations • Proactively identify risks and implement solutions • Lead denial reduction efforts through root-cause analysis, appeals, and payer escalation • Partner cross-functionally to address upstream drivers of denials • Ensure accurate and timely resolution of claims • Advise and support partner practices on Collaborative Care Model (CoCM) • Oversee workflows for documentation, time tracking, and payer requirements • Maintain compliance with CMS, Medicaid, and commercial payer guidelines • Develop and enforce standard operating procedures (SOPs) • Lead RCM technology optimization across EHR, clearinghouse, and billing platforms • Partner with Product and Engineering to improve automation and system performance

• Provide individual tele-therapy to patients requesting regular sessions using FamilyWell’s virtual platform. • Conduct one-on-one psychological intakes for referred FamilyWell program patients, gathering comprehensive assessments to inform treatment planning. • Document patient progress comprehensively, sharing treatment recommendations with medical providers, psychiatric consultants, and other treating professionals as needed. • Facilitate treatment plan modifications for patients needing more intensive or specialized mental health care, ensuring timely and appropriate interventions. • Develop and deliver Care Plans post-session, offering patients actionable insights and follow-up steps.

Marketing & Communications Coordinator, Part-Time Are you passionate about making a meaningful impact in perinatal mental health care? Here's your chance to be a vital part of FamilyWell's mission to enhance access to high-quality, equitable, and affordable mental health services for pregnant and postpartum individuals across the U.S. Applicants interested in this position can send their resume and cover letter to: jobs@familywellhealth.com. Background: FamilyWell is the first behavioral health start-up to implement a perinatal collaborative care model that embeds a wrap-around mental health program directly into OB/GYN practices for pregnant and postpartum individuals. Our mission is to solve the maternal mental health crisis by increasing access to equitable, affordable, and accessible mental health care. Our specialized care team consists of social workers, coaches, therapists, and psychiatric providers in the OB provider’s clinical workflow (both in-person and virtually), ultimately becoming the behavioral health arm of the OB/GYN practice. Location: Remote Department: Marketing & Communications Reports to: Sasha Aparicio, Director of the FamilyWell Academy, with day-to-day collaboration with marketing leadership Job Type: Part-Time, 10-15 hours per week Salary Range: $20/hr Job Summary: The Marketing & Communications Coordinator will support FamilyWell’s marketing efforts across brand building, content creation, and partner engagement. This is a hands-on role for someone excited to learn how an early-stage healthcare company builds awareness, credibility, and growth. You’ll work closely with the marketing lead to execute against key priorities, including social media content, event support, and brand development. This role is ideal for someone who is both creative and organized, with a genuine interest in women’s health, mental health, or healthcare innovation. You’ll gain exposure to how early-stage healthcare companies build narrative, brand, and growth from the ground up. Key Responsibilities/Duties: Social Media Content Creation ~50% - Support execution of FamilyWell’s organic social media presence (specific focus on LinkedIn and Instagram), partnering with FamilyWell’s marketing team to align overarching content themes - Draft, edit, and schedule posts aligned to key content themes - Monitor engagement metrics (comments, shares, saves) and surface insights to inform future content - Identify opportunities to elevate FamilyWell’s brand voice, storytelling, and thought leadership Content Creation & Design ~40% - Create visual assets in Canva to support FamilyWell’s marketing and industry presence across audiences and provide learning resources for providers, including social graphics, educational materials, one-pagers, event materials, and partner-facing content Marketing Coordination ~10% - Track and research relevant conferences, societies, and speaking opportunities aligned to FamilyWell’s target audiences - Research industry trends, news, and competitive landscape relevant to maternal mental health, perinatal care, and behavioral health innovation - Assist with additional brand-building projects as marketing priorities evolve Success Metrics - Consistent execution of high-quality social and marketing content - Improved visibility and engagement across LinkedIn and Instagram - Organized and up-to-date tracking of events, speaking opportunities, and deadlines - Timely delivery of marketing materials and research outputs Minimum Qualifications/Licenses : - Recent graduate or graduate student - Experience with LinkedIn and Instagram content creation - Experience with Canva, Google Suite, Notion, and basic design tools - Strong writing and communication skills - Highly organized with strong attention to detail - Strong interest in healthcare, women’s health, or mission-driven startups - Self-starter who is comfortable working in a fast-paced, evolving environment; ability to manage multiple projects and meet deadlines

• Implement and manage performance review cycles. • Establish clear performance expectations and support PIP (Performance Improvement Plan) processes. • Manage FMLA and/or parental leave requests and HR-related updates. • Support managers with professional development and management guidance. • Maintain and update the employee handbook as needed. • Function as the people policy expert, addressing questions for the team. • Ensure HR practices align with company policies and regulations. • Oversee benefit elections and support employees through enrollment processes. • Coordinate with insurance brokers/providers and manage insurance-related updates. • Assist with open enrollment & COBRA and ensure accurate documentation and compliance. • Identify and implement culture-building initiatives in a remote work environment. • Conduct exit interviews and provide insights to leadership. • Work closely with the Junior Chief of Staff to ensure alignment across HR initiatives. • Report directly to the Chief of Staff on HR strategy and operational matters.