Faire Wholesale

Lead the product vision and roadmap for top-of-funnel discovery experiences and the mobile app, collaborating across teams to enhance user engagement and define success metrics for measurable business impact.

Title: Senior Engineering Leader - Discovery Experience Location: San Francisco, CA Job Description: About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About the Role: The Discovery Experience team at Faire sits at the intersection of search, evaluate, and personalization — shaping how retailers find the products they love. Our mission is to build the most intuitive, intelligent, and delightful discovery experience in wholesale: one that feels less like a search engine and more like a trusted merchant with an encyclopedic knowledge of what's in stock and what will sell. We're looking for an experienced leader to lead our Discovery Experience team. In this role, you will partner closely with product, design, and machine learning teams to craft search and discovery experiences that are fast, relevant, and deeply personalized. You bring a strong point of view on what great search UX looks like, you believe AI is transforming how people find things, and you're excited to build at that frontier. You will own a critical part of the discovery experience, spanning search, recommendations, and Gen-AI experience that drives a meaningful share of marketplace engagement, conversion, and retailer success. This role sits at the center of some of Faire’s most important product and technical challenges: building high-scale, low-latency systems that help retailers navigate millions of products with speed, relevance, and trust, while pushing the frontier of AI-powered discovery. As a leader in Discovery, you will shape not only team execution, but also the longer-term technical and organizational direction of discovery at Faire — influencing strategy across product engineering, ML, and infrastructure. You’ll help unify retrieval, ranking, personalization, and UX into a cohesive system, while enabling fast experimentation and measurable business impact. What You'll Do: - Define and execute the technical vision for Faire's discovery experience, spanning search UX, recommendations, and AI-powered discovery, ensuring every retailer can effortlessly find what they're looking for. - Lead, mentor, and grow a team of engineers focused on the retailer-facing discovery surface, fostering a culture of craft, ownership, and continuous learning. - Drive the integration of Algo and AI/LLM-powered capabilities into the discovery experience — from natural language search to intelligent query understanding and personalized results. - Partner with product and design to raise the bar on search UX, ensuring the experience is intuitive, accessible, and optimized for how retailers actually shop. - Enable rapid experimentation across discovery surfaces, working closely with ML teams to iterate on ranking, surfacing, and personalization. - Champion observability and quality across the discovery stack, building the right instrumentation to understand user behavior and proactively improve the experience. - Drive cross-functional collaboration across relevance, ML, infrastructure, and product engineering to deliver cohesive, end-to-end discovery improvements. - Attract, hire, and retain top engineering talent, fostering an inclusive and psychologically safe team culture that encourages bold ideas and diverse perspectives. - Work closely with leadership to align discovery investments with Faire's growth strategy and marketplace priorities. You Might Thrive in this Role If You: - Have experience building search or discovery products end-to-end, with a strong appreciation for the interplay between UX, relevance, and infrastructure. - Are genuinely excited about AI-powered discovery — you've worked with LLMs, semantic search, or conversational interfaces and believe they're reshaping how people find things. - Have a user-first mindset: you think deeply about search UX, query understanding, and how small UI decisions drive big differences in retailer satisfaction and conversion. - Have a strong background in building and shipping consumer or B2B product features at scale, with experience collaborating closely with product and design. - Have led high-performing engineering teams, with a track record of hiring, developing, and retaining strong engineers in ambiguous, fast-moving environments. - Enjoy working across disciplines — with relevance engineers, ML practitioners, product managers, and designers — to deliver experiences that are greater than the sum of their parts. - Are comfortable navigating ambiguity and bringing clarity and structure to complex, multi-team problems. - Believe in a culture of radical candor and psychological safety, and lead by example in encouraging diverse viewpoints and open discussion. Qualifications: - 8+ years of experience in engineering roles, with at least 3+ years in engineering leadership positions. - Demonstrated experience working on search, discovery, recommendations, or related product domains — either on the UX/product side or the relevance/infrastructure side (ideally both). - Hands-on familiarity with AI and ML-powered product development, including experience integrating or shipping LLM-based features, semantic search, or personalization systems. - Strong product sensibility and communication skills, with the ability to translate ambiguous business problems into clear technical direction. - Experience driving cross-functional initiatives and aligning engineering roadmaps with product and business priorities. - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Salary range: San Francisco: The salary range for this role is $231,000 - $318,000 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Why you’ll love working at Faire - Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly. - Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day. - Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours. - Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work. - Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success. Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form) Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

Design and implement automations to streamline IT operations, deploy AI tools for improved service quality, and conduct root cause analysis to enhance support processes while collaborating with stakeholders to prioritize automation opportunities.

Title: Lifecycle Marketing Lead Location: New York City, NY; San Francisco, CA Job Description: About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role We are looking for a data-driven email expert to join Faire's Growth Marketing team. As a Senior Lifecycle Marketing Manager, you'll be responsible for ideating, executing, and optimizing scaled lifecycle journeys to drive engagement and conversion. You'll collaborate closely with cross-functional partners across Design, Analytics, and Product to turn customer data into effective and dynamic email campaigns at scale. The ideal candidate has worked in an experimentation-driven environment, has a track record of using AI tools to automate team workflows, accelerate creative testing, and launch new channel experiments with minimal engineering or analytics support, and stays ahead of the curve with the latest digital marketing trends. What you’ll do - Own the end-to-end lifecycle strategy for a defined area of the retailer journey, translating business goals into audience plans, messaging frameworks, and test-and-learn experiments. - Develop and launch automated email, push, SMS, and in-app workflows based on retailer behavior, lifecycle stage, and intent signals. - Work cross functionally alongside Product, Data, and Design to ensure CRM marketing strategies align with broader business objectives. - Partner with Analytics to understand campaign performance and generate data-based hypothesis to inform new experimentation opportunities. - Analyze campaign trends, develop actionable insights, and socialize relevant learnings across the organization. - Partner with the Growth Platform team to integrate models, dynamic content, and AI decisioning into lifecycle journeys, moving the team away from one-size-fits-all toward retailer-specific experiences. - Oversee the technical execution of campaign deployment, and be a thought leader for leveraging new marketing technologies, platforms, and channels. Qualifications - 4+ years hands-on experience managing lifecycle campaigns optimized for down-funnel metrics (conversion, revenue, retention) - Analytical with structured problem-solving. Comfortable drawing conclusions from large data sets and translating them into clear recommendations - Strong A/B testing knowledge: hypothesis design, audience segmentation, holdout structure, and result interpretation - Hands-on experience with CRM/marketing automation platforms (Braze, Iterable, Mailchimp, Salesforce Marketing Cloud, or similar) - Strong cross-functional collaboration skills, especially with Product, Analytics, Engineering, and Design - Demonstrated track record of using AI tools to automate workflows, accelerate creative testing, and launch new channel experiments with minimal eng or analytics support - Strong organization skills, attention to detail, and a passion for optimizing processes = - Excellent written and oral communication. Can explain complex CRM strategy and measurement concepts to non-technical stakeholders - Bias for action and comfort operating in ambiguity, with the agility to balance multiple priorities - Experience across both B2C and B2B email marketing strategies is a strong plusExperience across a two-sided marketplace or e-commerce is a strong plus - Experience with personalization models or dynamic content at scale is a plus - Experience with Excel & SQL is a plus Salary Range San Francisco, CA; New York City, NY: the pay range for this role is $148,000 to $203,500 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Why you’ll love working at Faire - Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly. - Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day. - Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours. - Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work. - Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success. Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form) Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

Title: People Analytics & AI Specialist Location: New York City, NY Job Description: About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role: We're looking for someone who brings both technical fluency and people-function context - someone who can own how People Team data is structured, governed, and used, and who can serve as the bridge between People and IT to unlock AI-enabled work. This isn't a pure analytics role or a pure systems role. It's someone who understands the full data-to-decision chain and can make it faster and more reliable - while actively building toward a more AI-augmented People function. What you'll do: - Ensure People Team data is clean, documented, and accessible - with clear ownership, defined governance, and a shared understanding of how we can apply it to different use cases - Business leaders and key members of the People org have reliable, self-service access to the metrics that matter most (headcount, attrition, talent pipeline, org health) - without routing every request through a single person - Build towards a working model for how People and IT collaborate on data and AI projects - clear intake, prioritization, and delivery norms that didn't exist before - Establish and maintain People data governance standards - including data definitions, audit processes, and documentation - so the org has a clear, trusted source of truth - Monitor integration runs, troubleshooting data syncs, and UAT for HRIS changes - Based on input from People leaders, develop a clear AI roadmap, including a prioritized backlog grounded in actual workflow analysis - Support and partner with People team leaders to drive towards an end state of meaningfully augmented by AI tooling by scoping, building, and developing comprehensive roll out plans What it takes: - Technical fluency Comfortable working in data environments - can write or interpret SQL, work with HRIS/HCM systems at a configuration level, and has enough familiarity with data pipelines to partner credibly with engineers. Doesn't need to build everything themselves, but can't be a passenger in technical conversations. - AI tool judgment Has worked with or evaluated AI tools in a workflow context - not just theoretical familiarity. Can assess fit, scope a use case, and distinguish between "this saves time" and "this creates risk." Knows when to pilot and when to wait. - Cross-functional translation Can move fluently between a People Team conversation and an IT/engineering conversation - translating needs, priorities, and constraints in both directions without losing either audience. - Structured problem-solving Brings rigor to ambiguous situations. Can take a messy data or process problem and create a workable structure - clear scope, defined output, realistic timeline. - Influence without authority This role doesn't own a team or a budget. Gets things done by building trust, setting clear expectations, and making the case for prioritization. Comfortable being the person who moves things forward without having formal control over them. Nice to have: - People function knowledge Understands how HR data flows - hiring, onboarding, performance, comp, exits - and what questions leaders and HRBPs are actually trying to answer. Knows where the gaps between system data and operational reality typically live. Salary Range: New York: the pay range for this role is $148,000 - $203,500 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Why you’ll love working at Faire - Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly. - Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day. - Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours. - Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work. - Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.

Title: Staff Accountant, GL Location: San Francisco, CA Hybrid Job Description: About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role We are seeking a highly motivated and detail-oriented General Ledger Staff Accountant to join our team. The ideal candidate will have experience with general ledger accounting and month-end close. In this role, you’ll support core accounting operations, ensure accurate financial reporting, and help scale processes. You’ll work cross-functionally and play a key role in maintaining the integrity of our financial data. This role will report directly to the Senior Accounting Manager. What you’ll do - Prepare and post journal entries and maintain the general ledger - Perform monthly, quarterly, and year-end close activities - Reconcile balance sheet accounts (cash, accruals, prepaid expenses, fixed assets, etc.) - Support financial reporting and variance analysis - Assist with audit preparation (external audits, SOX/internal controls if applicable) - Partner with cross-functional teams (FP&A, Revenue, Tax, etc.) to ensure accurate accounting treatment - Ensure compliance with GAAP and internal policies - Ad hoc accounting projects and requests, as needed - Identify and implement opportunities to use AI and automation to streamline workflows, reduce manual work, and enhance data insights Qualifications - Staff Accountant with 1-2 years of experience in general ledger accounting - Experience with NetSuite or a similar ERP system (Oracle, SAP) - Good understanding of GAAP - Bachelor's degree or equivalent in Accounting - Proficient in Microsoft Excel and other accounting software - Excellent communication and interpersonal skills - Ability to work independently and as part of a team What Success Looks Like - Accurate and timely close cycles - Clean reconciliations with clear supporting documentation - Improved efficiency in accounting processes - Strong collaboration with cross-functional partners - Uses tools like AI to simplify work and help the team move faster Salary Range San Francisco: the pay range for this role is $88,000 to $121,000 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Why you’ll love working at Faire - Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly. - Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day. - Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours. - Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work. - Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success. Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form) Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

Title: Strategic Finance Senior Associate Location: New York City, NY Hybrid Job Description: About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About This Role Faire is looking for a Senior Associate to serve as the strategic finance partner to Faire's Corporate functions. This role will partner closely with the CFO and other senior Corporate leaders to raise the bar on financial planning and forecasting. This role sits within the Enterprise Finance and Strategy team at Faire. The mission of the team is to maximize Faire’s long-term value by translating business strategy into well-defined financial plans, reporting, and analysis that support business execution and decision-making. You will work cross-functionally with senior leaders across our Corporate functions to improve financial visibility, optimize reporting processes, and enhance our planning capabilities. The ideal candidate is a proactive, analytical thinker who thrives in a fast-paced environment and and enjoys finding smarter ways to work — whether that's leveraging AI, reimagining a broken process, or raising the bar on what Finance can deliver to the business. What You’ll Do - Be the trusted finance business partner to Corporate functions, owning financial planning & analysis and supporting corporate objectives and strategic initiatives - Serve as the process leader across all finance business partners — developing best practices for expense tracking, budgeting, and forecasting, and owning the shared rituals and templates that keep the team aligned and operating at a high standard - Own opex consolidation and reporting across the company, serving as the primary Finance partner to Accounting through the pre-close process — driving accruals accuracy across the business and building the rigor that makes close cycles faster and more reliable. - Support monthly, quarterly, and annual reporting to internal and external stakeholders, including the leadership team, board of directors, investors, - Partner with our Systems lead to evolve our planning infrastructure — including leveraging AI and improving our Pigment environment — to make budgeting and forecasting faster, more accurate, and more actionable. Qualifications - 4+ years of experience in corporate finance, investment banking, or similar position with emphasis on financial analysis, financial modeling and forecasting. - Financial modeling expertise with experience building and maintaining consolidated financial statements. - Equity modeling experience with familiarity with cap table management, dilution analysis, and stock-based compensation modeling is a strong plus. - Experience with financial planning tools (Pigment or Netsuite proficiency a plus). - Highly analytical and data-driven with a strong ability to scope define KPIs and measure performance. - Proven ability to partner with cross-functional leaders, influencing without direct authority. - Strong communication and interpersonal skills that can distill complex financial concepts into simple, actionable recommendations. - Self-starter with a growth mindset comfortable navigating ambiguity in a fast-paced, high-growth environment. Salary Range New York: the pay range for this role is $133,500 to $183,500 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Why you’ll love working at Faire - Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly. - Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day. - Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours. - Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work. - Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success. Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form) Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

Develop strategies to enhance customer experience, create programs supporting customer needs, and collaborate with cross-functional teams to drive business growth while empowering small businesses to thrive in their communities.

Build and maintain internal developer tools, enhance CI/CD pipelines, and identify engineering workflow pain points to drive improvements, ensuring faster and more reliable development processes for engineering teams.

Title: Staff Product Designer, Discovery Experience Location: San Francisco, CA or New York City, NY. Job Description: About Faire Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role We’re looking for a Staff Product Designer to define and design the next generation of search and discovery experiences at Faire. Search is core to Faire’s marketplace — it’s how retailers uncover new brands and products, and how brands are discovered by their next great partners. You’ll lead the vision for this critical experience, pushing the boundaries of how AI, systems design, and storytelling come together to help our users find exactly what they need — and sometimes, what they didn’t know they needed. As a Staff Designer, you’ll set the creative direction, evolve our design systems, and inspire cross-functional teams through storytelling that connects your design vision to Faire’s broader business and product strategy. We're looking for candidates open to working in San Francisco, CA or New York City, NY. What you’ll do - Define the vision for how users search and discover across Faire’s ecosystem — from the foundational architecture to the emotional details. - Lead end-to-end design: from deep discovery and rapid prototyping through polished execution and production. - Collaborate cross-functionally with engineering, product, and data teams to explore new paradigms — including AI-assisted search, personalization, and new interfaces. - Tell powerful stories that connect design vision to tangible business and customer impact, inspiring alignment across teams and leadership. - Push Faire’s design system forward through the lens of your work — evolving patterns, motion, and visual language that scale across the platform. - Prototype fearlessly using modern tools to explore new ideas, test assumptions, and accelerate innovation. - Mentor and elevate other designers — sharing your craft, process, and storytelling approach to raise the bar across the org. Qualifications - 10+ years of experience designing complex, high-impact digital products. - Deep expertise in interaction design, visual craft, and systems thinking. - Proven ability to lead with vision — influencing strategy and aligning cross-functional partners through compelling storytelling. - Strong ability to connect design direction to business and customer outcomes. - Comfort exploring and experimenting with new tools and workflows for rapid prototyping and AI-integrated design. - A portfolio that demonstrates visionary product thinking, strong craft, and clear communication of impact. - Experience contributing to and evolving large-scale design systems. - A passion for collaboration, mentoring, and driving a culture of excellence in design. We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re a maker or retailer yourself and can bring first-hand experience and empathy for the small business and entrepreneurial journey, tell us your story! Salary Range San Francisco, CA and New York City, NY: the pay range for this role is $212,500 - $292,000 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Why you’ll love working at Faire - We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. - We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. - We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. - We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you