Eyecare Pro

Role Description As a Mid-Level Marketing Strategist, you will oversee a portfolio of client engagements and play a leading role in developing and guiding digital marketing strategies that drive measurable growth. You will operate within a structured system that leverages technology, data, AI solutions, and cross-functional collaboration to deliver meaningful value to clients—while also identifying opportunities to improve workflows, automations, and overall efficiency. This role is ideal for someone who excels at: - Building and maintaining strong client relationships. - Communicating complex ideas in a clear, simple way. - Thinking critically and proactively solving problems. - Staying organized while managing multiple priorities. - Learning new tools, systems, and technologies quickly. Qualifications - 3–5 years of experience in a client-facing marketing role, agency setting, or as a lead marketer within a professional service organization. - Experience with digital marketing channels such as SEO, PPC, website design, social media, email marketing, and content marketing. - Familiarity with platforms such as Google Analytics, Google Business Profiles, CRM systems, and SEO tools (SEMrush, Ahrefs, etc.). - Strong verbal and written communication skills with the ability to build trust and rapport with clients. - Experience in eye care, healthcare, or professional services is a plus. Requirements - 100% Remote (Work from anywhere) - Must have: - Personal computer and essential equipment - Reliable high-speed internet - Quiet, professional work environment - Load-shedding backup (if applicable) Benefits - Competitive salary and paid time off - Fully remote, flexible work culture - Professional development and training opportunities - Collaborative, supportive marketing and sales team - Be part of a fast-growing, mission-driven company How to Apply To apply, please submit your resume along with responses to our short set of screening questions. Note: If you do not hear from us within two weeks, please consider your application unsuccessful.

Role Description The Social Media Advertising Strategist will be responsible for developing, executing, and optimizing both organic and paid social media campaigns for multiple eye care clients. This role combines strategic planning, content development, audience targeting, advertising management, and performance analysis to increase brand awareness, patient engagement, and lead generation. The ideal candidate thrives in a fast-paced agency environment, enjoys working with multiple client accounts, and possesses a strong understanding of social media advertising platforms, campaign optimization, and digital marketing strategy. Key Responsibilities - Social Media Strategy & Campaign Management - Develop and execute data-driven social media strategies focused on audience growth, engagement, brand awareness, patient acquisition, and lead generation. - Manage organic and paid social media campaigns across Facebook, Instagram, LinkedIn, TikTok, and X (Twitter). - Create and maintain engaging content calendars aligned with client goals and marketing initiatives. - Identify opportunities to improve campaign performance through audience insights, platform trends, and competitive analysis. - Manage multiple client accounts while maintaining exceptional quality and attention to detail. - Paid Social Advertising - Plan, launch, monitor, and optimize paid social advertising campaigns using Meta Ads Manager, LinkedIn Campaign Manager, and other relevant advertising platforms. - Manage advertising budgets and bidding strategies to maximize campaign performance and return on investment. - Monitor and report on key performance indicators (KPIs), including: - Reach and impressions - Engagement rates - Click-through rate (CTR) - Cost per lead (CPL) - Conversion rates - Return on ad spend (ROAS) - Conduct A/B testing on creative assets, ad copy, audience targeting, campaign objectives, and landing page experiences to continuously improve results. - Content Development & Brand Compliance - Create patient-focused, educational, and engaging social media content that aligns with client goals and brand standards. - Ensure all content adheres to healthcare marketing best practices and client brand guidelines. - Collaborate with internal teams to develop compelling visual and written assets that support campaign objectives. - Performance Analysis & Optimization - Analyze campaign performance and identify opportunities for continuous improvement. - Provide actionable recommendations based on campaign data and industry best practices. - Stay current with social media trends, platform updates, advertising innovations, and algorithm changes. - Prepare and communicate performance insights and recommendations to internal stakeholders. - Collaboration & Innovation - Partner with cross-functional teams including design, content, strategy, and account management to deliver successful campaigns. - Contribute ideas and recommendations for expanding EyeCarePro's social media advertising capabilities. - Embrace AI-powered tools, automation, and emerging technologies to improve campaign performance, efficiency, and scalability. Qualifications - 3–5 years of experience in digital marketing, social media management, or paid advertising. - Minimum 2 years of hands-on experience managing social media accounts and digital marketing campaigns. - Proven experience creating, managing, and optimizing paid social media advertising campaigns. - Strong knowledge of Facebook, Instagram, LinkedIn, TikTok, and X (Twitter) advertising platforms. - Experience using social media management and scheduling tools such as Publer or similar platforms. - Experience managing multiple clients, preferably in an agency environment. - Strong understanding of social media trends, algorithms, and platform best practices. - Excellent written and verbal communication skills. - Strong analytical and problem-solving abilities. - Exceptional organizational skills and attention to detail. - Creative thinker with a results-oriented mindset. Preferred Qualifications - Experience marketing healthcare, medical, or professional service businesses. - Experience with marketing automation and CRM platforms. - Familiarity with lead generation and conversion-focused marketing strategies. - Experience using analytics and reporting tools to measure campaign performance. - Experience leveraging AI tools to support content creation, audience research, campaign optimization, and workflow efficiency. Work Requirements - 100% Remote (Work from Anywhere) - Candidates must have: - Personal computer and essential equipment. - Reliable high-speed internet connection. - Quiet, professional work environment. - Backup power solution for load-shedding or power interruptions (where applicable). Perks & Benefits - Competitive salary. - Paid time off. - Fully remote, flexible work culture. - Professional development and training opportunities. - Collaborative and supportive marketing team. - Opportunity to work with cutting-edge AI and marketing technologies. - Be part of a fast-growing, mission-driven company making a meaningful impact in healthcare marketing. How to Apply To apply, please submit your resume along with responses to our short set of screening questions. Note: If you do not hear from us within two weeks of your application, please consider your application unsuccessful.

Role Description We are hiring a User Centered Design Lead to spearhead the transformation of our website design processes. This is a brand-new role, ideal for a seasoned UX professional ready to build systems from the ground up. You'll own the creation of scalable user research, testing, and journey mapping frameworks to improve the usability and impact of client websites. You'll work cross-functionally with creative, content, and technical teams to embed user-centered design thinking into everything we do. This role is ideal for a strong individual contributor who thrives in ambiguity, leads with empathy, and brings deep UX craft to the table. Key Responsibilities - UX Leadership and Strategy - Build and operationalize user-centered design processes across our client website projects. - Define and implement frameworks for research, journey mapping, and usability testing. - Advocate for the user at every stage of the design and development process. - Collaboration and Integration - Work closely with internal stakeholders, including designers, developers, writers, and account managers. - Partner with the experimentation and optimization team to evolve our post-launch testing strategy beyond A/B tests. - Collaborate with design leadership and product owners to align UX goals with business objectives. - Execution and Evaluation - Lead user research and testing efforts for new and existing client websites. - Create and document UX guidelines, workflows, and toolkits for scale. - Develop methodologies to gather meaningful usability insights across a large client base. Qualifications - 5 to 7 years of experience in user experience design, with a strong focus on user research, testing, and journey mapping. - Experience in or adjacent to the eye care or healthcare industry is highly preferred. - Proven ability to build or lead UX practices from scratch in a cross-functional environment. - Excellent communication, collaboration, and facilitation skills. - Comfort working independently in a fast-paced, remote-first organization. Requirements - Deep understanding of UX principles, research methods, and usability best practices. - Hands-on experience developing user journeys, personas, wireframes, and prototypes. - Strong analytical thinking and the ability to translate insights into actionable design improvements. - Familiarity with qualitative and quantitative testing methods. - No specific certifications required; practical expertise is what counts. Work Requirements - 100 percent remote work-from-home. - Schedule: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time. - Must have: - Personal computer and essential equipment - Reliable high-speed internet - Quiet, professional workspace - Backup power supply (if applicable) What We Value We prioritize clear communication, good judgment, and steady execution. You will be trusted to manage your work without micromanagement. That means asking smart questions early, owning your decisions, and showing up with care and clarity. How to Apply If you thrive in a strategic, client-facing role and want to make a real impact on small businesses, we would love to hear from you. Note: If you do not hear from us within two weeks of submitting your application, please consider your application unsuccessful at this time. We appreciate your interest in EyeCarePro.

Role Description We are seeking a skilled Senior E-Commerce Specialist to manage and optimize our e-commerce platforms, with a strong focus on Amazon account management, sales growth, and performance optimization. The ideal candidate has extensive experience in e-commerce, digital marketing, and paid advertising, particularly on Amazon and Facebook. Key Responsibilities - Amazon Account Management & Growth - Oversee Amazon Seller and Vendor Central accounts, ensuring revenue growth and profitability. - Optimize product listings with SEO, keyword research, A+ content, and enhanced brand content. - Monitor Buy Box performance, pricing strategies, and competitor activity. - Manage inventory forecasting and replenishment to prevent stockouts. - Implement Amazon advertising campaigns (PPC, DSP, Sponsored Ads) to drive conversions. - Analyze Amazon business reports to track trends and optimize ad spend. - E-Commerce Performance Optimization - Use data-driven strategies to improve product ranking, CTR, and conversion rates. - Conduct market research and competitor analysis to identify growth opportunities. - Implement A/B testing for product descriptions, pricing models, and ad creatives. - Manage customer reviews and ratings to maintain brand reputation and trust. - Facebook Ads & Paid Media Strategy - Plan and execute Facebook and Instagram ad campaigns to drive traffic and increase sales. - Optimize ad creatives, audience segmentation, and retargeting strategies. - Monitor ad performance, cost-per-acquisition (CPA), and return on ad spend (ROAS). - Cross-Platform E-Commerce & Digital Marketing - Expand sales across multiple marketplaces, including Shopify, Walmart, and eBay. - Develop email marketing campaigns for customer retention and repeat purchases. - Work with cross-functional teams (marketing, content, logistics) to ensure seamless execution of e-commerce strategies. Qualifications - 5-10 years of experience in e-commerce, Amazon account management, and digital marketing. - Proven success in Amazon PPC, Sponsored Ads, and DSP campaigns. - Strong experience with Facebook Ads Manager, including retargeting and audience segmentation. - Proficiency in e-commerce tools like Google Analytics, Helium 10, Jungle Scout. - Solid understanding of SEO, paid media, A/B testing, and e-commerce best practices. - Ability to manage multi-million-dollar ad budgets and optimize ROAS. - Data-driven mindset with strong analytical and problem-solving skills. Requirements - Remote Position: Work from anywhere. - You must provide your own: - Computer, monitors, and other necessary equipment. - Quiet workspace. - Stable, high-speed internet. - Load-shedding equipment (if applicable). Benefits - Competitive salary and paid time off allowances. - Professional growth opportunities in a fast-scaling business. - Opportunity to actively contribute to the company's growth. - Supportive and collaborative remote work environment. - Flexible work arrangements with an 8 AM - 4 PM EST schedule, Monday to Friday (flexibility available). How to Apply If you're ready to join our team and contribute to the growth and success of EyeCarePro, we'd love to hear from you! If you don't hear back from us within two weeks, please consider your application unsuccessful. We truly appreciate every application and thank you for your interest in EyeCarePro.

Role Description We are seeking a skilled Senior E-Commerce Specialist to manage and optimize our e-commerce platforms, with a strong focus on Amazon account management, sales growth, and performance optimization. The ideal candidate has extensive experience in e-commerce, digital marketing, and paid advertising, particularly on Amazon and Facebook. Key Responsibilities - Amazon Account Management & Growth - Oversee Amazon Seller and Vendor Central accounts, ensuring revenue growth and profitability. - Optimize product listings with SEO, keyword research, A+ content, and enhanced brand content. - Monitor Buy Box performance, pricing strategies, and competitor activity. - Manage inventory forecasting and replenishment to prevent stockouts. - Implement Amazon advertising campaigns (PPC, DSP, Sponsored Ads) to drive conversions. - Analyze Amazon business reports to track trends and optimize ad spend. - E-Commerce Performance Optimization - Use data-driven strategies to improve product ranking, CTR, and conversion rates. - Conduct market research and competitor analysis to identify growth opportunities. - Implement A/B testing for product descriptions, pricing models, and ad creatives. - Manage customer reviews and ratings to maintain brand reputation and trust. - Facebook Ads & Paid Media Strategy - Plan and execute Facebook and Instagram ad campaigns to drive traffic and increase sales. - Optimize ad creatives, audience segmentation, and retargeting strategies. - Monitor ad performance, cost-per-acquisition (CPA), and return on ad spend (ROAS). - Cross-Platform E-Commerce & Digital Marketing - Expand sales across multiple marketplaces, including Shopify, Walmart, and eBay. - Develop email marketing campaigns for customer retention and repeat purchases. - Work with cross-functional teams (marketing, content, logistics) to ensure seamless execution of e-commerce strategies. Qualifications - 5-10 years of experience in e-commerce, Amazon account management, and digital marketing. - Proven success in Amazon PPC, Sponsored Ads, and DSP campaigns. - Strong experience with Facebook Ads Manager, including retargeting and audience segmentation. - Proficiency in e-commerce tools like Google Analytics, Helium 10, Jungle Scout. - Solid understanding of SEO, paid media, A/B testing, and e-commerce best practices. - Ability to manage multi-million-dollar ad budgets and optimize ROAS. - Data-driven mindset with strong analytical and problem-solving skills. Requirements - Remote Position: Work from anywhere. - You must provide your own: - Computer, monitors, and other necessary equipment. - Quiet workspace. - Stable, high-speed internet. - Load-shedding equipment (if applicable). Benefits - Competitive salary and paid time off allowances. - Professional growth opportunities in a fast-scaling business. - Opportunity to actively contribute to the company's growth. - Supportive and collaborative remote work environment. - Flexible work arrangements with an 8 AM - 4 PM EST schedule, Monday to Friday (flexibility available). How to Apply If you're ready to join our team and contribute to the growth and success of EyeCarePro, we'd love to hear from you! If you don't hear back from us within two weeks, please consider your application unsuccessful. We truly appreciate every application and thank you for your interest in EyeCarePro.

Role Description We are hiring a Senior Full Stack Developer to help expand and improve our core SaaS platform. The ideal candidate has strong experience in Laravel and Angular, thrives in a remote team, and is eager to take ownership of product functionality that supports thousands of eyecare professionals. Key Responsibilities - Enhance and implement new features for our SaaS product - Develop robust backend systems using PHP and Laravel - Build and manage microservices within Docker and Kubernetes - Design and maintain RESTful APIs for integrations and internal tools - Contribute to front-end development using Angular and SASS - Investigate, troubleshoot, and resolve bugs and performance issues - Continuously optimize application scalability and reliability - Participate in code reviews and uphold software development best practices Qualifications - Fluent in English with excellent communication skills - 7+ years of full stack development experience with strong PHP and Laravel expertise - Advanced JavaScript skills, with at least 7 years of experience - 5+ years of experience with SPA frameworks (Angular preferred, React or Vue.js acceptable) - Strong SQL skills with experience in MySQL or PostgreSQL - Proficient with Git, automated testing, and modern development workflows - Strong understanding of core computer science concepts - Experience with Docker and Kubernetes in a microservices environment - Bonus: Familiarity with Laravel or Symfony, and optometry EHR systems such as OfficeMate, Crystal, or RevolutionEHR Requirements - 100% percent remote role - Must be based anywhere but available to work 8:00 AM to 4:00 PM EST, Monday to Friday - Must provide: - A reliable, high-speed internet connection - A quiet, professional workspace - Personal computer, monitors, and required work equipment - Load-shedding backup if applicable Benefits - Competitive salary and paid time off - Fully remote work environment - Opportunities for personal and professional growth - Help shape real-world solutions used by eyecare practices across North America - Join a team that values execution, experimentation, and excellence How to Apply If you are passionate about product development and building tools that make a difference, we want to hear from you. Note: If you do not hear back from us within two weeks of submitting your application, please consider your application unsuccessful.

Role Description EyeCarePro is hiring an EHR Technical Specialist to provide client-facing technical support for Electronic Health Record (EHR) systems used by optometric practices. This role is responsible for ensuring EHR access, scheduling workflows, and appointment attribution functions accurately and reliably for our clients. You will serve as a technical point of contact for EHR-related issues, supporting onboarding, troubleshooting permissions, resolving data inconsistencies, and maintaining system stability. This position reports directly to the Head of Technology and works closely with internal support and onboarding teams. Key Responsibilities - EHR Support & Troubleshooting - Provide technical, client-facing support for EHR systems - Troubleshoot issues related to: - EHR access and user permissions - Appointment scheduling workflows - Appointment and patient attribution accuracy - Data sync or system reliability issues - Identify root causes and implement long-term solutions - Client Communication - Communicate clearly and professionally with clients regarding issues, timelines, and resolutions - Translate technical problems into clear, non-technical explanations - Participate in escalation calls when EHR issues impact client operations - Data Integrity & Compliance - Validate the accuracy of EHR data supporting client operations - Monitor recurring issues and recommend preventative improvements or SOP updates - Ensure all work complies with HIPAA and healthcare data security standards - Documentation & Collaboration - Document configurations, issues, fixes, and learnings thoroughly - Coordinate with internal technology and onboarding teams on EHR-related blockers - Support system updates, testing, and quality assurance efforts as needed Qualifications - 2–5 years of experience supporting or administering EHR systems - Experience in healthcare, health technology, or clinical environments preferred - Prior experience in a client-facing technical support role is a plus Requirements - Hands-on experience with one or more EHR platforms commonly used in outpatient or specialty practices - Strong understanding of: - EHR permissions and user roles - Scheduling workflows - Patient and appointment records - Ability to troubleshoot access issues, workflow breakdowns, and data inconsistencies - Familiarity with integrations, APIs, or healthcare data exchange concepts is preferred - Strong analytical and problem-solving skills - High attention to detail and documentation accuracy - Calm, confident communication under client pressure - Ability to manage multiple priorities in a fast-paced, remote environment Work Requirements - 100 percent remote work-from-home - Schedule: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time - Must have: - Personal computer and essential equipment - Reliable high-speed internet - Quiet, professional workspace - Backup power supply (if applicable) What We Value We value ownership, clarity, and steady execution. You will be trusted to manage your work without micromanagement. That means asking smart questions early, documenting thoroughly, communicating clearly, and delivering solutions that hold up over time. How to Apply If you thrive in a client-facing technical role and enjoy solving real-world healthcare system challenges, we would love to hear from you. Note: If you do not hear from us within two weeks of submitting your application, please consider your application unsuccessful at this time. We appreciate your interest in EyeCarePro.

About Us EyeCarePro is the growth engine behind North America's leading optometric practices. We deliver full-funnel digital marketing and innovative SaaS tools that help eyecare businesses attract more patients, improve efficiency, and grow sustainably in a competitive healthcare landscape. With five consecutive EyeVote Awards for excellence in Online and Social Media Marketing, we are recognized not just for our results but for how we achieve them. Our team operates with the structure of a product company and the agility of a marketing agency, backed by a fully remote global workforce. Our culture is grounded in collaboration, empathy, and a data-driven mindset. We thrive on curiosity, proactive problem-solving, and a strong desire to learn, improve, and stay ahead in a fast-evolving digital environment. About the Role We are hiring a Senior Human Resources Business Partner (HRBP) to serve as a strategic partner to leadership across our global workforce. This is a high-impact role responsible for managing the full HR life cycle across multiple jurisdictions while building scalable systems, frameworks, and governance. This role is both strategic and hands-on. You will design and implement HR processes that enable consistency across entities, while also executing day-to-day HR operations. You will work closely with leadership to align people strategy with business goals, surface risks, and drive informed decision-making. This role is ideal for someone who thrives in complexity, operates with strong ownership, and brings both structure and adaptability to a distributed, multi-country environment. Key Responsibilities HR Leadership and Strategy - Partner with executive and functional leaders to translate business strategy into workforce plans, organisational structures, and capability road maps. - Provide guidance on workforce planning, performance management, and org design across all entities. - Surface risks, trade-offs, and recommendations to leadership rather than simply executing requests. - Use data and metrics (e.g., attrition, time-to-hire, compensation ratios, engagement) to identify trends and drive decision-making. Talent Acquisition and Workforce Planning - Own end-to-end recruitment across all regions, including role definition, bench marking, sourcing strategy, interview design, and offer management. - Partner with hiring managers to define role requirements and attract top talent. - Ensure a high-quality, consistent candidate experience aligned with company values. - Build and maintain a compensation bench marking framework balancing internal equity and external market dynamics. - Oversee contractor vs. employee classification decisions across jurisdictions in partnership with Finance and external advisors. Employee Engagement and Culture - Lead engagement initiatives including surveys and listening sessions; analyse results and drive targeted interventions. - Act as a cultural steward, reinforcing company values and strengthening cohesion across geographically dispersed teams. - Support leadership in fostering inclusive, high-performing team environments. Learning, Development, and Performance - Identify organisational and individual development needs in collaboration with leadership. - Coordinate and evaluate learning initiatives that support skill-building and career growth. - Build and maintain succession plans for critical roles. - Own and drive performance management processes across all entities. HR Operations and Compliance - Design and implement harmonised HR policies, processes, and documentation across all entities. - Build scalable, auditable systems for onboarding, offboarding, and cross-border payroll coordination. - Ensure compliance with local employment laws and internal standards across jurisdictions. - Provide coaching to managers on employee relations matters, including performance management, disciplinary processes, and terminations. - Manage employee relations cases with appropriate procedural rigour. HR Systems and Data - Own the HR technology stack (HRIS, ATS, performance tools) and ensure data integrity. - Maintain accurate records of headcount, employment status, and people costs. - Partner with Finance on payroll governance, reporting, and workforce cost forecasting. What We Are Looking For - 3–5 years of HR experience, with at least 3 years in an HRBP or similar strategic role. - Demonstrated experience working across multiple jurisdictions (minimum two of: South Africa, Philippines, Canada, United States). - Strong knowledge of employment law and HR best practices. - Proven ability to operate both strategically and operationally in a fast-paced environment. - Excellent interpersonal and communication skills, with the ability to influence stakeholders at all levels. - Highly organised, detail-oriented, and able to manage competing priorities. - Comfortable working independently in a remote, distributed environment. What You Bring - Strong business acumen and the ability to align people strategy with organisational goals. - Analytical mindset with the ability to translate data into actionable insights. - Experience building or improving HR processes and frameworks. - Confidence in navigating ambiguity and driving clarity. - A proactive, solutions-oriented approach with a high sense of ownership. Preferred Qualifications - Bachelor's degree in Human Resources or a related field (Honours degree advantageous). - Professional HR certification. - Experience in multi-entity or holding-company structures. - Exposure to BPO, services, or distributed workforce models. - Familiarity with tools such as Asana, QuickBooks, and modern HRIS platforms. Success in the First 12 Months - Month 3: Complete a full audit of the HR landscape across all entities, including contracts, policies, compensation structures, and compliance gaps, with a prioritised action plan. - Month 6: Implement harmonised core policies and standardised onboarding/offboarding processes; establish a functional compensation bench marking framework. - Month 12: Deliver a full performance management cycle across all entities; launch an HR metrics dashboard; close at least two critical capability gaps through hiring or internal development. Work Requirements - 100% remote, work-from-home role. - Ability to collaborate across multiple time zones. - Reliable internet connection and professional workspace required. What We Value We value clear thinking, sound judgement, and consistent execution. You will be trusted to take ownership of your work, ask the right questions early, and deliver with care and precision. This role requires someone who can balance empathy with accountability while operating in a complex, cross-border environment. How to Apply If you are excited by the opportunity to shape and scale HR practices across a global organisation, we would love to hear from you. Note: If you do not hear from us within two weeks of submitting your application, please consider your application unsuccessful at this time. We appreciate your interest.

At EyeCarePro, we are the leading digital marketing agency dedicated to helping eye care practices grow through innovative, data-driven strategies. Our team leverages advanced SaaS platforms, proprietary systems, and AI-driven tools to deliver measurable results and continuously improve how we serve our clients. We are looking for a Client Strategist who is eager to grow into a high-level strategic role—someone who can think critically, communicate effectively, and help clients understand the "why" behind the work we do. About the Role As a Marketing Manager, you will oversee a portfolio of client engagements and play a leading role in developing and guiding digital marketing strategies that drive measurable growth. You will operate within a structured system that leverages technology, data, AI solutions, and cross-functional collaboration to deliver meaningful value to clients—while also identifying opportunities to improve workflows, automations, and overall efficiency. This role is ideal for someone who excels at: - Building and maintaining strong client relationships. - Communicating complex ideas in a clear, simple way. - Thinking critically and proactively solving problems. - Staying organized while managing multiple priorities. - Learning new tools, systems, and technologies quickly. Key Responsibilities - Client Relationship Management: Serve as the primary point of contact for an assigned portfolio of client engagements, delivering an exceptional experience and maintaining high retention. - Data-Driven Growth Strategies: Develop and guide digital marketing strategies aligned with client goals; track key performance metrics and continuously refine strategies based on data, trends, and evolving client needs. - Value Demonstration: Communicate the value and impact of our work by preparing and delivering reports, translating performance data into clear, actionable insights. - Cross-Functional Collaboration: Partner with internal teams (SEO, web development, content, design, etc.) to ensure high-quality deliverables are executed on time and aligned with client goals. - Systems & Optimization: Utilize SaaS platforms, reporting systems, and AI tools to manage and optimize performance while identifying opportunities to improve workflows. Key Skills & Experience - Experience: 3–5 years of experience in a client-facing marketing role, agency setting, or as a lead marketer within a professional service organization. - Marketing Knowledge: Experience with digital marketing channels such as SEO, PPC, website design, social media, email marketing, and content marketing. - Technical Proficiency: Familiarity with platforms such as Google Analytics, Google Business Profiles, CRM systems, and SEO tools (SEMrush, Ahrefs, etc.). - Communication: Strong verbal and written communication skills with the ability to build trust and rapport with clients. - Industry Bonus: Experience in eye care, healthcare, or professional services is a plus. Work Requirements - 100% Remote (Work from anywhere) - Must have: - Personal computer and essential equipment - Reliable high-speed internet - Quiet, professional work environment - Load-shedding backup (if applicable) Perks & Benefits - Competitive salary and paid time off - Fully remote, flexible work culture - Professional development and training opportunities - Collaborative, supportive marketing and sales team - Be part of a fast-growing, mission-driven company How to Apply To apply, please submit your resume along with responses to our short set of screening questions. After applying, you will receive an email invitation to complete the Wonderlic Select Assessment. This assessment helps us better understand how you think, solve problems, and learn—critical traits for success in our fast-paced environment. All candidates are required to complete the assessment to be considered. Qualified candidates will be invited to participate in a structured interview process conducted via Google Meet. Note: If you do not hear from us within two weeks, please consider your application unsuccessful.

EyeCarePro is the leading marketing agency for the optometry industry, and we are looking for a detail-oriented Client Onboarding Systems Manager to join our global team. In this role, you aren't just "setting up accounts"—you are building the technical foundation that allows our eye care practices to thrive. As a replacement for our departing manager, you will own the technical architecture of the onboarding journey. From connecting social media business suites to building workflow automations in Asana, you ensure that our marketing strategists have a flawless technical setup to drive patient bookings. Key Responsibilities - System Initialization: Own the technical setup of all client accounts across internal platforms and Asana. - Social Media Architecture: Manually connect client social media accounts (Facebook, Google Business Profiles, Yelp, and YouTube) to our internal technology to ensure data flows correctly. - Technical Quality Control (QC): Perform rigorous audits of all non-website setups to ensure 100% accuracy, working with the Onboarding Admin to verify every detail. - Strategist Support & Troubleshooting: Serve as the technical backstop for Onboarding Strategists. You'll join client calls to troubleshoot complex connection issues and translate technical "jargon" into clear solutions. - Enterprise & Partner Integration: Work with the Enterprise Marketing Strategist and external vendors to ensure partner-channel clients are optimized for our products. - Verification of Work: Verify that domain access and EHR (Electronic Health Record) integrations—handled by dedicated experts—are active and functioning before the marketing hand-off. - Workflow Orchestration: Track requirements gathered by Strategists and assign/verify technical steps to keep the onboarding timeline on track. - Process Automation: Identify bottlenecks and build/optimize automations to streamline the onboarding journey. What You Bring to the Table - Systems Thinking: You enjoy the logic of how platforms talk to each other and understand the nuances of permissions and social media business suites. - Operational Precision: You have a "zero-error" mindset. You catch the technical glitches others miss. - Automation Aptitude: You can build or improve workflow automations and have experience with API connections. - Adaptability: You thrive in an environment where platforms like Google and Meta change their rules frequently, and you enjoy updating processes to match. - Technical Background: While no certifications are required, experience with Asana, Meta Business Suite, and technical marketing systems is a huge plus. Work Requirements - 100% Remote: Work from anywhere in South Africa. - Equipment: Must have a personal computer and essential equipment. - Connectivity: Reliable high-speed internet. - Environment: Quiet, professional work environment. - Resiliency: Load-shedding backup (if applicable) is required to ensure consistent work hours. Perks & Benefits - Competitive salary and paid time off. - Fully remote, flexible work culture. - Professional development and training opportunities. - Collaborative, supportive marketing and sales team. - Be part of a fast-growing, mission-driven company. How to Apply To apply, please submit your resume along with responses to our short set of screening questions. The Hiring Process: - Assessment: After applying, you will receive an email invitation to complete the Wonderlic Select Assessment. This helps us understand how you think and solve problems. All candidates are required to complete this to be considered. - Interviews: Qualified candidates will be invited to a structured interview process via Google Meet Note: If you do not hear from us within two weeks, please consider your application unsuccessful.