Exnaton

• As a Solution Architect at exnaton, you will join our 35-person team and shape the company and its vision from the ground up. • You will play a pivotal role in bringing a product to market that enhances the attractiveness of renewable energies. • Our customer relationship starts with an initial setup project of our software in the customers’ IT landscape and continues with the customer using our product over a long period of time. • You will be leading the interaction with our customers, with involvement in the initial setup phase and daily customer success: • Onboarding new customers to our SaaS solution • Leading setup and integration projects, ensuring the customer gets the most out of our product • Building strong customer relationships, starting with a successful onboarding, and continuing throughout the customer journey using our product • Support the customer in daily challenges and take care of new requirements • Collaborating closely with colleagues in our Sales, Product, and Engineering teams to deliver on time, on quality, and on budget • Revision of our onboarding material, integrations, and help desk process • Gathering feedback and identifying customer needs for the continuous improvement of our product • Support in business development with industry partners (e.g., SAP, bpc, TSG) • Being adaptable to evolving sales strategies and incorporating feedback for continuous improvement.

• As a Technical Product Manager at exnaton, you will join our 35 people team and shape the company and its vision from the ground up. • You will play a pivotal role in driving the strategy, development, and execution of our API platform and integration capabilities to enable seamless enterprise adoption and ecosystem growth. • You'll be the bridge between technical possibilities and customer needs, ensuring our platform becomes the integration hub for enterprise workflows. • Own the vision and roadmap for our API platform, developer tools, and third-party integrations. • Prioritize features that unlock enterprise deals and reduce implementation friction. • Define integration patterns, API design standards, and best practices. • Work with engineering to build scalable, well-documented APIs that developers love. • Own API documentation, SDKs, sample code, and integration guides. • Make it dead simple for customers and partners to integrate with our platform. • Lead complex integration initiatives with enterprise customers, particularly SAP environments. • Understand their tech stack and architect solutions that fit their workflows. • Build relationships with integration partners and third-party platforms. • Identify strategic integration opportunities that expand market reach. • Talk to customers, implementation teams, and partners to understand integration pain points. • Convert feedback into actionable product improvements. • Collaborate with engineering, sales engineering, and customer success to ensure smooth delivery of integration features and successful customer implementations. • Enable the sales team with technical collateral, demo environments, and participate in technical evaluations for enterprise deals.

• Onboarding new enterprise customers to our SaaS solution and leading the setup and integration projects • Acting as a primary point of contact for customer support, handling helpdesk requests, troubleshooting issues, and ensuring timely, high-quality resolutions • Supporting customers in getting the most value out of our software, combining reactive helpdesk support with ongoing guidance and best practices • Building strong customer relationships, starting with a successful onboarding, continuing throughout the customer journey using our product • Collaborating closely with colleagues in our Sales, Product and Engineering teams to deliver on time, in quality and within budget • Revising our onboarding material and integration process • Gathering customer feedback and identifying customer needs for the continuous improvement of our product • Supporting in business development with industry partners (e.g., SAP, bpc, Theben) • Being adaptable to evolving sales strategies and incorporating feedback for continuous improvement

• Join a 35-person team and help build a high-quality, reliable SaaS platform • Design and maintain test plans, test cases, and QA processes across web application, APIs, and data pipelines • Build and maintain automated test suites in close collaboration with engineering • Validate REST API behavior, reliability of data ingestion, and correctness of computations • Execute functional, regression, integration, and exploratory testing across our platform • Document, prioritize, and track defects with clear reproduction steps • Own the QA sign-off process for releases • Identify gaps in QA processes and propose improvements as the team and product scale.