Epson America, Inc.

Role Description The Manager, Privacy & Compliance is responsible for developing, enhancing, scaling, and maintaining privacy programs and processes across company-wide workstreams to support global data protection initiatives based on industry best practices. - Partner with stakeholders to develop internal and external process improvements to build compliance solutions for organizational problems related to data privacy (e.g., Consent Management, System offboarding, Data Subject Requests, and Data Retention and Deletion). - Inform and advise Epson teams of their obligations to comply with the U.S. and global data protection laws and requirements, including CPRA, GDPR, and applicable U.S. state law requirements. - Manage and monitor internal data protection activities, training data processing staff and assisting with internal auditing and monitoring. - Advise on data protection impact assessments when required under Privacy regulatory requirements. - Provide clear and practical advice on and management of day-to-day privacy operations. - Respond effectively and efficiently to inquiries from data subjects on issues relating to data protection practices. - Manage cross-functional privacy projects, working seamlessly with teams like Security, Product, Engineering, Customer Support, IT, Sales and Marketing, and People Team on privacy related aspects of their workflows. Qualifications - Minimum of a Bachelor’s Degree or equivalent experience. - Minimum 5 years of experience in data privacy program development and management. - Prior experience managing and supervising direct reports. - International Association of Privacy Professionals (IAPP) Certification - CIPP, CIPM or CIPT (IS A PLUS). - Ability to work with key business and technology stakeholders to develop and implement solutions to ensure that appropriate data privacy standards and practices are in place. - Strong program or project management skillset with working experience to manage concurrent initiatives. - Demonstrate ability to understand and articulate the complexity of business processes, and build/develop practical communications plans based upon those needs. - Demonstrated ability to translate business needs into technical requirements. - Experience with OneTrust Tool, Data Crawler Tools (IS A PLUS). - Prior data privacy-related consulting experience (IS A PLUS). Requirements - Excellent communication (verbal and written), facilitation, and interpersonal skills, including the ability to face off across all levels of an organization. - Inquisitive, adaptive, and agile learner. - A hands-on privacy practitioner with the ability to shift between operational and strategic mindsets. - Highly motivated self-starter with the ability to work collaboratively and independently. - Demonstrated ability to navigate unstructured processes and to simultaneously manage responsibilities of multiple/concurrent work streams and competing demands. - Demonstrated competency in thinking strategically, analytically, conceptually, and innovatively, including the ability to synthesize and analyze data. - Ability to flourish in a challenging, fast-paced, constantly evolving environment, operate with high standards and integrity, and exhibit excellent multi-tasking skills. - Demonstrated ability to build relationships, establish trust, and form effective alliances across teams and functions to ensure optimal end-to-end delivery. - Demonstrated commitment to high quality and attention to detail. - Demonstrated ability to work cross-functionally with multiple stakeholders and competing priorities. Benefits - Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date. - Generous paid time off, including sick time, vacation, and holidays. - Income protection plans, including life insurance and short-term and long-term disability programs paid by the company. - 401K plan with company matching. - Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

Role Description The Business Development Manager is responsible for developing, managing, and expanding relationships with assigned channel partners while driving partner recruitment and revenue growth. You will represent the entire range of Epson commercial products to assigned partners but will be focused within the commercial printing industry supporting Epson’s solutions in this space. This is a remote position but requires residence within the territory, with a preference for candidates based in Massachusetts, New York, New Jersey, Pennsylvania, Ohio, or Michigan. What you will be doing: - Sales Strategy and Performance - Establish, build and maintain strong professional relationships with key stakeholders across assigned partner accounts within the commercial printing channel. - Collaborate cross-functionally with internal teams (sales, service, support, and leadership) to achieve partner performance goals. - Drive revenue growth by meeting or exceeding sales targets and strategic objectives within the assigned product focus. - Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. - Continuously assess and align with partner needs to identify growth opportunities within the copier and commercial print space. - Sell through partner organizations to end users in coordination with partner sales resources. - Manage and mitigate channel potential conflict through clear communication and adherence to established channel guidelines. - Lead solution development efforts that effectively address end-user needs, while coordinating the involvement of all necessary company and partner personnel. - Ensure partner compliance with partner agreements. - Promote and drive adoption of Epson programs relevant to assigned partners in the commercial printing channel. - Operations & Reporting - Develop and deliver accurate monthly product and pipeline forecasts. - Maintain up-to-date account activity and contact records in Salesforce.com. - Submit weekly activity and call reports to sales leadership. - Operate effectively within established budgets. - Adhere to all Epson policies, processes, and administrative requirements. Qualifications - 5+ years of sales experience. - 3–5 years of experience managing and developing dealer channel relationships. - Proven experience selling both A3 and A4 printing devices. - Demonstrated success developing and growing the commercial print dealer channel. - Completion of an undergraduate program or equivalent experience (B.A. or B.S.). - Willingness to travel up to 50%. Benefits - Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date. - Generous paid time off, including sick time, vacation, and holidays. - Income protection plans, including life insurance and short-term and long-term disability programs paid by the company. - 401K plan with company matching. - Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more! Compensation The starting annual base pay for this role is between $106,802 and $146,853. In addition to base salary, this position is eligible to participate in Epson's sales incentive compensation plan. Target total compensation is structured under a 65/35 pay mix, with approximately 65% of target compensation represented by base salary and 35% represented by target incentive compensation. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Equal Opportunity Employer Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Role Description Strengthening organizational development across Latin America and North America by enhancing culture, leadership capabilities, employee experience, and learning solutions aligned with strategic business priorities. Principal Accountabilities - Design, support and implement Learning & Development programs such as: Mentorship, DEI, Leadership Readiness, Employee Experience survey and culture initiatives. - Training Needs Assessment through Talent Management Calibration (TMC) - Development Needs. - Develop and curate the e‑learning platform and training content. - Implement and monitor the Mentoring Program. - Manage on‑demand development projects: Team Building, Outplacement, Coaching and Assessments. - Execute Talent Management and Succession Planning processes. - Analyze employee experience surveys and propose action plans. - Improve onboarding and learning paths. Qualifications - 5+ years of experience in Organizational Development for multinational companies. - Proven experience in design and curation of learning materials. - Regional experience across LATAM. - Experience with video/image editing (desired). - Experience working under different methodologies of project management. - Strong communication skills in at least two of the following languages: Spanish, English and Portuguese. Requirements - This position is open to applicants located in Brazil, Chile, Mexico, Argentina, Peru, Colombia, Costa Rica, or Ecuador — with no relocation required.

Role Description The Business Development Manager is responsible for developing, managing, and expanding relationships with assigned channel partners while driving partner recruitment and revenue growth. You will represent the entire range of Epson commercial products to assigned partners but will be focused within the commercial printing industry supporting Epson’s solutions in this space. This is a remote position but requires residence within the territory, with a preference for candidates based in Massachusetts, New York, New Jersey, Pennsylvania, Ohio, or Michigan. What you will be doing: - Sales Strategy and Performance - Establish, build and maintain strong professional relationships with key stakeholders across assigned partner accounts within the commercial printing channel. - Collaborate cross-functionally with internal teams (sales, service, support, and leadership) to achieve partner performance goals. - Drive revenue growth by meeting or exceeding sales targets and strategic objectives within the assigned product focus. - Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. - Continuously assess and align with partner needs to identify growth opportunities within the copier and commercial print space. - Sell through partner organizations to end users in coordination with partner sales resources. - Manage and mitigate channel potential conflict through clear communication and adherence to established channel guidelines. - Lead solution development efforts that effectively address end-user needs, while coordinating the involvement of all necessary company and partner personnel. - Ensure partner compliance with partner agreements. - Promote and drive adoption of Epson programs relevant to assigned partners in the commercial printing channel. - Operations & Reporting - Develop and deliver accurate monthly product and pipeline forecasts. - Maintain up-to-date account activity and contact records in Salesforce.com. - Submit weekly activity and call reports to sales leadership. - Operate effectively within established budgets. - Adhere to all Epson policies, processes, and administrative requirements. Qualifications - 5+ years of sales experience. - 3–5 years of experience managing and developing dealer channel relationships. - Proven experience selling both A3 and A4 printing devices. - Demonstrated success developing and growing the commercial print dealer channel. - Completion of an undergraduate program or equivalent experience (B.A. or B.S.). - Willingness to travel up to 50%. Benefits - Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date. - Generous paid time off, including sick time, vacation, and holidays. - Income protection plans, including life insurance and short-term and long-term disability programs paid by the company. - 401K plan with company matching. - Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts, and much more. Salary Information The starting annual base pay for this role is between USD $106,802 and $146,853. This position will have a 65/35 commission plan. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future. Equal Opportunity Employer Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, and protected veteran status, as well as any other characteristic protected by federal, state, or local laws. #LI-Remote

Role Description The Field Service Specialist is responsible for providing support on Epson Professional Imaging, Industrial and Commercial products regarding repair, usability, serviceability, installation, training, and configuration to ensure a very high level of customer satisfaction. This location for the role will be remote from the Oklahoma City area. - Analyze product failures and make repairs to quickly return equipment to production status either by telephone and/or on-site repair activities. - Make recommendations for improved equipment performance. - Document and submit service/repair activity. - Return parts to warehouse as necessary. - Inform customers of equipment supply items (ink, etc.) which require replenishment. - Perform research and assigned special projects by Management. - Perform product installations and conduct operator equipment production and maintenance training. - Deliver service training to service vendors and partners as assigned by management. - Apply electromechanical, printing and color theory, including knowledge of RIPs and the ability to create ICC Profiles with the installation, troubleshooting, and repair of equipment malfunctions. - Identify potential customer dissatisfaction issues and resolve or escalate as necessary. - Perform special research/projects as requested by Service management. Requirements - Requires more than 50% travel, often on short notice (next business day service). - Support customers in the Oklahoma City area as well as other areas as assigned. - Provide service training to dealers and other service partners. - 5-8 years of experience in a similar role providing advanced product support for commercial and industrial printing products. - Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program). - Ability to troubleshoot computer hardware and software problems. - Ability to organize and write technical reports. - Ability to read and understand product specification and manuals. - RIP and ICC Profile experience. - Field/on-site repair experience. Benefits - Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date. - Generous paid time off, including sick time, vacation, and holidays. - Income protection plans, including life insurance and short-term and long-term disability programs paid by the company. - 401K plan with company matching. - Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts, and much more!

Role Description The Business Development Manager is responsible for developing, managing, and expanding relationships with assigned channel partners while driving partner recruitment and revenue growth. You will represent the entire range of Epson commercial products to assigned partners but will be focused within the commercial printing industry supporting Epson’s solutions in this space. This is a remote position but requires residence within the territory, with a preference for candidates based in Dallas, TX or Atlanta, GA. What you will be doing: - Sales Strategy and Performance - Establish, build and maintain strong professional relationships with key stakeholders across assigned partner accounts within the commercial printing channel. - Collaborate cross-functionally with internal teams (sales, service, support, and leadership) to achieve partner performance goals. - Drive revenue growth by meeting or exceeding sales targets and strategic objectives within the assigned product focus. - Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. - Continuously assess and align with partner needs to identify growth opportunities within the copier and commercial print space. - Sell through partner organizations to end users in coordination with partner sales resources. - Manage and mitigate channel potential conflict through clear communication and adherence to established channel guidelines. - Lead solution development efforts that effectively address end-user needs, while coordinating the involvement of all necessary company and partner personnel. - Ensure partner compliance with partner agreements. - Promote and drive adoption of Epson programs relevant to assigned partners in the commercial printing channel. - Operations & Reporting - Develop and deliver accurate monthly product and pipeline forecasts. - Maintain up-to-date account activity and contact records in Salesforce.com. - Submit weekly activity and call reports to sales leadership. - Operate effectively within established budgets. - Adhere to all Epson policies, processes, and administrative requirements. Qualifications - 5+ years of sales experience. - 3-5 years experience with channel management in the commercial printing industry. - Proven experience selling both A3 and A4 printing devices. - Demonstrated success developing and growing IT VARs and NSPs within the commercial print channel. - Completion of an undergraduate program or equivalent experience (B.A. or B.S.). - Willingness to travel up to 50%. Benefits - Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date. - Generous paid time off, including sick time, vacation, and holidays. - Income protection plans, including life insurance and short-term and long-term disability programs paid by the company. - 401K plan with company matching. - Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more! Company Description Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Role Description The Control-M Architect (Enterprise Workload Automation) will be responsible for managing and maintaining all Epson scheduling environments. This includes supporting 24/7 system uptime, upgrades and new technology implementations, and system decommissioning. You will create, manage and implement automated job scheduling and workload automation processes ensuring the smooth execution of batch jobs and application workflows across various platforms. Specifically, you will: - Build, define, schedule, deploy, manage, and monitor workflows at scale from a single view, ensuring visibility and reliability, and improving SLAs. - Comfortably multitask to reactively address issues affecting users and service. This is a remote position based in the United States. You must reside within the contiguous U.S. The successful candidate will perform tasks including but not limited to the following functions: - Monitor, notify, fix, and escalate alarms related to systems. - Adhere to the daily shift and available On-Call schedules and comply with all company and department policies. - Create and work on incidents, service requests, and changes as well as following the Escalation and Notification Process. - Develop and maintain documentation. - Gather requirements from developers and stakeholders to create job flows, calendar requirements, and scheduling criteria. - Constantly track Control-M activities within BMC and plan appropriately to ensure all supported systems are current. - Interface with Epson resources to support all ongoing and future projects related to infrastructure, upgrades, replatforming, and implementation of new technologies from a Control-M perspective. - Support IT maintenance and security remediation of applications and systems. - Work with business units, Systems Engineering and third parties to research, design, test and implement new technologies as necessary. Qualifications - 10+ years working as a Control-M Administrator. - Enterprise job scheduling experience; controlling unattended background program execution for production and non-production jobs (Example: Control-M). - Experience developing, testing and deploying Control-M API modules. - Experience with Control-M Plug-Ins such as SAP, MFT, Informatica. - ITIL based Ticketing systems (Example: Ivanti Service Manager). - Must have experience with Linux and Windows systems. - Extensive background with multiple major Control-M upgrades performed. - Experience with system automation (Example: Ansible). - Familiar with cloud hosting (Example: AWS, Azure, GCP). - Strong verbal and written communication skills. - Network infrastructure experience. - BMC Control-M Certification. Requirements - Will manage and monitor all aspects of Enterprise Job Scheduler Control-M execution for production and non-production jobs. - Perform system administration of Enterprise Job Scheduler Control-M activities which include resource management as well as perform monthly security remediation. - Gather requirements from developers and stakeholders to create job flows, calendar requirements, and scheduling criteria. - Provide quality control for job creation/changes and review Enterprise Job Scheduler job reports. - Orchestrate complex workflows across hybrid environments. - Diagnose, isolate, and resolve problems with supported technologies, products, and services. Identify and perform documented root cause analysis. - Participate and manage key infrastructure projects as an individual, with the team members of the department, and with Epson’s business groups. Benefits - Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date. - Generous paid time off, including sick time, vacation, and holidays. - Income protection plans, including life insurance and short-term and long-term disability programs paid by the company. - 401K plan with company matching. - Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!