Enrollment123

Location: e123 is a Work From Anywhere company based in southern California with an entirely remote workforce from all over the US. This role can be based anywhere in the US (with the exception of IN, IL, PA, NE). Why join e123? e123 helps businesses manage the complex world of insurance. We started in Insurtech, and we drive over $1B in annual premium billings through a network of nearly 365,000 agents. We deliver a single, easy to use platform for clients to distribute and market insurance and benefits products at all levels. Our Mission We’re on a mission to fix a broken system, making it easier and more reliable for millions of people to protect themselves against the unexpected by enabling businesses to better manage insurance distribution. At e123, we are a powerful, widely-used core product in a premier position central to our industry and a team with deep expertise in insurance distribution networks. Job Description We are seeking a high-impact Senior Implementation Project Manager to be the driving force behind complex, dynamic, high-stakes client implementations. This is an exciting and critical role for our company as we expand our enterprise implementations with insurance carriers, health plans and distributors. You will own the client experience and success as a professional, consultative project manager during their launch phase with e123. It will involve navigating the intricate business requirements of these clients alongside our technical experts while ensuring timely, high quality delivery of the software through robust, yet flexible project management. You’ll bring client and internal teams together as one, while speaking industry, business and technical language. While our technical team leads the advisory and solution design, you own the execution engine. You are responsible for the "Critical Path"—ensuring that every milestone is hit, every risk is mitigated, and every Gantt chart reflects the ground reality of the project. We’re looking for a senior operator who provides the tactical "guardrails" for our delivery process, ensuring that what we promise in the SOW is delivered with precision, and new requirements are navigated with a high degree of professionalism. At times, you may also lead the project management of strategic, complex internal projects requiring experienced project management leadership alongside product and technical teams. Beyond individual projects, you will act as a mentor to our broader PM team and a lead architect of the implementation toolkit that will allow us to scale. Core responsibilities: - Project Planning (Gantt) Mastery & Critical Path Management: Own the end-to-end project schedule and delivery for enterprise-level implementations. Build, maintain, and rapidly refine complex project plans. - SOW Feasibility & Resource Planning: Partner with technical team members during the SOW drafting phase to "reality check" and plan timelines, resource availability and realistic go-live dates. - Gap-Filling & Dynamic Problem Solving: Act as the proactive glue between our technical team and the client. When obstacles arise, you don't just report them - you ensure rapid solution generation and reorganize the project to keep milestones on track and the momentum high. - Toolkit Architecture & Process Improvement: Identify recurring friction points in our delivery model and build better project tools (playbooks, dashboards, launch plans, etc.) to eliminate them. - Stakeholder Navigation with Highly Professional “Bedside Manners”: Serve as the primary contact for senior and junior client team members. Translate technical status into business impact and hold internal and external stakeholders accountable to deadlines, while also addressing issues. - Functional Mentorship: Set the "Gold Standard" for PM excellence. While not a direct people manager, you will mentor junior PMs on best practices for managing high-value, complex projects. Required qualifications: - Insurtech/HealthTech Domain Expertise: 6+ years of PM experience in insurance or healthcare software. Familiar with the language of carriers and distributors (enrollment, distribution, etc). - Advanced Project Management Skills: Highly organized with a mastery of PM software (e.g., SmartSheet, Microsoft Project). Proven track record of managing projects with $100k+ ACV through to a successful go-live while meeting deadlines and managing resources. - Technical Literacy: Ability to manage technical projects and speak the language of configuration specialists and software engineers. - High-Fidelity Communication: The ability to command a room of senior executives and technical architects alike. Can simplify complex technical delays into clear next steps for non-technical stakeholders. Comfortable guiding clients through change management. Love mentoring others. - Strategic "Operator" Mindset: You possess the ability to see the "Big Picture" of a high value launch while maintaining an obsessive attention to the micro-details of a project schedule. - Process-Building DNA: Evidence of having built or significantly improved an implementation toolkit or Project Management Office (PMO) structure, including leveraging AI. - Resilience & Agility: Experience working in fast paced, scrappy SaaS environments with frequent project pivots. You can collaboratively get results while not taking no for an answer.

Location: e123 is a Work From Anywhere company based in southern California with an entirely remote workforce from all over the US. This role can be based anywhere in the US (with the exception of IN, IL, PA, NE). Why join e123? e123 is transforming the distribution of health insurance in the United States while creating a new insurtech category. e123 helps businesses manage the complex world of health insurance distribution. We handle $3B in annual premium billings through a network of nearly 400,000 agents. We deliver a single, easy to use platform for clients to distribute and market insurance and benefits products at all levels. We are rapidly expanding our product suite to to address major pain points for enterprise carrier and distribution customers in this market vertical. Our Mission We’re on a mission to fix a broken system, making it easier and more reliable for millions of people to protect themselves against the unexpected by enabling insurance providers to better match individuals with the right health insurance solutions. This in turn enables accelerating growth for our clients. At e123, we deliver a powerful, widely-used core SaaS product in a premier position central to our industry, and our team knows as much as anyone about the complexities of the United States healthcare insurance distribution network. We’re looking for a full-stack, AI-Forward Product Manager to help build the next generation of software products in an AI-enabled development environment. In this role, you will combine strategic thinking, rapid experimentation, and data-driven decision-making to move ideas from concept to customer value quickly. Job Description As AI transforms the product development lifecycle at e123, full-stack Product Managers are the true end-to-end owners of discovery, experimentation, and delivery. You’ll use AI-powered tools, integrated customer insights, and rapid prototyping to identify opportunities, validate ideas, and ship high-quality products that solve meaningful problems for customers. You’ll work closely with engineering, design, and go-to-market teams while using AI to accelerate research, analysis, and product development. In this role, you will - Define product vision, strategy, and roadmaps grounded in customer needs and market insight - Use AI tools to accelerate product discovery, research, and experimentation - Rapidly build coded prototypes and test new ideas to improve product-market fit - Lead the product lifecycle from discovery through launch and iteration - Partner closely with engineering, design, and go-to-market teams to deliver high-impact products - Use product data and customer feedback to guide prioritization and continuous improvement You might thrive in this role if you - Think like a “mini-CEO” of the product, taking ownership from idea to measurable impact - Are comfortable using AI tools to accelerate research, experimentation, and decision-making - Are highly customer-centric and data-driven in how you build products - Thrive in environments that value speed, experimentation, and iteration - Collaborate effectively across engineering, design, and business teams What you’ll bring - Strong product management experience building and shipping software products - A track record of turning ambiguous ideas into successful, customer-facing solutions - Comfort working closely with engineering teams and understanding technical tradeoffs - Experience using data, experimentation, and customer insights to drive product decisions - Curiosity about emerging AI capabilities and how they can reshape product development - A bias toward action and a willingness to iterate quickly Why this role matters AI is reshaping how products are imagined, built, and delivered. Organizations that learn how to combine human creativity with AI-powered development will move faster, innovate more effectively, and deliver more value to customers. In this role, you’ll help define what AI-enabled product development looks like in practice—using new tools and workflows to accelerate discovery, validate ideas faster, and bring better products to market. Your work will directly shape how teams build, experiment, and deliver software in an AI-driven future at e123 to help businesses distribute and families receive the health insurance they need and deserve.

Location: e123 is a Work From Anywhere company based in southern California with an entirely remote workforce from all over the US. This role can be based anywhere in the US (with the exception of IN, IL, PA, NE). Why join e123? e123 is transforming the distribution of health insurance in the United States while creating a new insurtech category. e123 helps businesses manage the complex world of health insurance distribution. We handle $3B in annual premium billings through a network of nearly 400,000 agents. We deliver a single, easy to use platform for clients to distribute and market insurance and benefits products at all levels. We are rapidly expanding our product suite to to address major pain points for enterprise carrier and distribution customers in this market vertical. Our Mission We’re on a mission to fix a broken system, making it easier and more reliable for millions of people to protect themselves against the unexpected by enabling insurance providers to better match individuals with the right health insurance solutions. This in turn enables accelerating growth for our clients. At e123, we deliver a powerful, widely-used core SaaS product in a premier position central to our industry, and our team knows as much as anyone about the complexities of the United States healthcare insurance distribution network. Job Description The Senior Accounting Operations Specialist is a high-ownership, independent contributor responsible for ensuring the financial integrity and operational durability of e123’s TPA and Managed Services business. This role goes beyond transactional processing. It requires the ability to think laterally across systems, identify upstream and downstream impacts, solve complex workflow discrepancies, and proactively strengthen controls. The ideal candidate operates with accuracy and urgency, anticipates risk, and brings forward solutions — not just issues. This individual reports to the TPA Accounting & Operations Manager and partners with cross-functional teams to ensure reliable premium flows, commission accuracy, vendor disbursements, fiduciary account integrity, and regulatory compliance. Core Responsibilities Independent Analysis & Problem Solving - Analyze multi-step accounting workflows (premium funding, commission logic, billing cycles, eligibility feeds) to identify inconsistencies, breakdowns, or concentration risk. - Perform root cause analysis on discrepancies and implement corrective and preventative controls. - Independently assess ambiguous issues and recommend well-reasoned solutions with clear impact analysis. - Think beyond the immediate task to evaluate how changes affect revenue timing, reconciliation cycles, client reporting, and audit exposure. Financial & Operational Execution - Prepare and process vendor payments and commission disbursements with precision and strict adherence to timing requirements. - Perform complex account reconciliations, including fiduciary trust accounts, proactively resolving variances. - Manage Accounts Receivable and Accounts Payable workflows, ensuring accurate funding alignment and documentation. - Prepare monthly, quarterly, and ad-hoc financial and operational reporting for internal and external stakeholders. Control & Compliance Stewardship - Ensure compliance with state-specific TPA regulatory requirements, client contracts, and fiduciary standards. - Assist in audit preparation, documentation readiness, and audit response. - Strengthen validation checks and internal controls impacting billing, payables, eligibility, and commissions. - Maintain strict confidentiality of financial and client data. Cross-Functional Impact - Partner with Managed Services, Product, and Technology teams to reconcile system-driven data changes and product-related costs. - Serve as a subject matter expert on TPA accounting workflows and operational funding flows. - Support strategic initiatives and process improvements that enhance scalability and reduce manual intervention. - Document and continuously improve desktop procedures to drive clarity, efficiency, and risk reduction. Leadership & Mentorship - Train and mentor team members to elevate analytical thinking and accuracy standards. - Serve as a primary point of contact for TPA clients and vendors, confidently resolving complex inquiries. - Model accountability, ownership, and solution-oriented thinking across the team. What Success Looks Like - Discrepancies are identified and resolved before escalation. - Reconciliations are timely, clean, and audit-ready. - Workflows are continuously improved to reduce rework and operational risk. - Stakeholders trust the accuracy and clarity of financial reporting. - The individual demonstrates independent judgment and elevates the team’s analytical capability. Required Experience & Qualifications - Minimum 5+ years of progressive accounting or operational finance experience. - Bachelor’s degree in accounting or related business field preferred. - Demonstrated ability to work independently and solve complex, multi-layered problems. - Experience in fiduciary or trust account environments strongly preferred. - TPA, insurance, or regulated financial services experience preferred. - Strong analytical capabilities with the ability to identify patterns, anomalies, and systemic risk. - Advanced Excel skills required (pivot tables, VLOOKUP/XLOOKUP, data validation, reconciliation modeling). - Experience with QuickBooks Online or comparable accounting platforms. - Highly organized, deadline-driven, and able to manage multiple priorities with minimal supervision. - Excellent written and verbal communication skills. Professional Attributes - Independent thinker who thrives in ambiguous environments. - Lateral problem solver who connects data across systems and departments. - Detail-oriented without losing sight of operational context. - Proactive, accountable, and solutions-focused. - Comfortable challenging assumptions to strengthen outcomes.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The QA Automation Engineer is a role on our engineering team focused on test strategy and automation for web applications and REST APIs. You will: - Design, build, and maintain automated test suites for web UIs and REST APIs - Define test strategy (unit, integration, E2E, API) and advocate for quality across the SDLC - Integrate tests into CI/CD and monitor stability and coverage - Collaborate with developers on testability, API contracts, and acceptance criteria - Document test approach, flake handling, and automation patterns for the team - Participate in team ceremonies and code review as part of our PR-based workflow Qualifications - Experience with Playwright, or adjacent tools (e.g. Cypress, Selenium), for cross-browser E2E tests - Experience with Jest, or similar JavaScript/TypeScript test frameworks, for unit and integration testing - Experience with Postman (collections, environments, CI integration) and/or code-based API tests - Familiarity with OpenAPI and spec-driven or contract testing - Experience integrating tests into CI/CD pipelines and interpreting results - Comfort with modern testing patterns (e.g. Page Object–style, data-driven tests, parallel execution, clear reporting) - Critical thinking and problem-solving skills - Demonstrated ability to take initiative and proactively provide solutions - Excellent written and verbal communication skills - Comfortable working in a fast-moving, rapidly evolving environment - Experience with JIRA or a similar ticketing system is a plus - Experience using AI tooling (e.g. Cursor, Copilot) to author or maintain tests is a plus Company Description e123 is a Work From Anywhere company based in southern California with an entirely remote workforce from all over the US. This role can be based anywhere in the US (with the exception of IN, IL, PA, NE). e123 is transforming the distribution of health insurance in the United States while creating a new insurtech category. e123 helps businesses manage the complex world of health insurance distribution. We handle $3B in annual premium billings through a network of nearly 400,000 agents. We deliver a single, easy to use platform for clients to distribute and market insurance and benefits products at all levels. We are rapidly expanding our product suite to address major pain points for enterprise carrier and distribution customers in this market vertical. We’re on a mission to fix a broken system, making it easier and more reliable for millions of people to protect themselves against the unexpected by enabling insurance providers to better match individuals with the right health insurance solutions. This in turn enables accelerating growth for our clients. At e123, we deliver a powerful, widely-used core SaaS product in a premier position central to our industry, and our team knows as much as anyone about the complexities of the United States healthcare insurance distribution network.