Emergent Holdings

Role Description Leads the design, development, and support of modern software solutions in an Agile/Scrum and DevOps environment, with specialization in Enterprise Content Management (ECM) and workflow automation. Applies modern engineering practices CI/CD, automated testing, infrastructure as code, and observability to deliver secure, resilient, and scalable services. Provides technical leadership for ECM technologies (e.g., OnBase, Kofax, ImageRight or similar) and integrates content services with enterprise applications and cloud platforms. - Serves as technical lead for Enterprise Content Management (ECM) platforms and content services (e.g., OnBase, Kofax, ImageRight), including workflow automation, integrations, and platform modernization. - Leads end to end delivery for ECM and content enabled applications: planning, design, build, test, release, and support; ensures alignment to enterprise architecture standards. - Partners with Product Owners, Scrum Masters, architects, and business stakeholders to refine roadmaps, define outcomes, and prioritize backlogs; translates requirements into executable delivery plans. - Implements Agile/Scrum practices and DevOps automation CI/CD pipelines, automated testing, code quality gates, and infrastructure as code; drives release management across environments to improve delivery speed and reliability. - Provides technical direction to the team; establishes patterns, ensures consistent implementation, and coaches engineers through design and delivery decisions. - Diagnoses and resolves incidents and performance issues across ECM platforms, APIs/integrations, and supporting services (application, database, and infrastructure). - Works with the Product Team to ensure user stories for content capture, workflow, and records requirements are developer-ready with clear acceptance criteria and test scenarios. - Builds automated tests and performs resiliency, failover, and load testing to validate non-functional requirements for ECM services in production. - Ensures ECM solutions align with security, retention, privacy, and audit requirements; partners with IT Security and Records to implement governance controls. - Leads and participates in engineering excellence activities: design reviews, architecture discussions, communities of practice; mentors engineers on modern development practices. - Performs and facilitates code reviews to enforce standards, secure coding practices, and maintainable designs; drives consistent patterns for integrations and workflow components. - Drives operational readiness: monitoring/alerting, runbooks, root cause analysis, and continuous improvement to maintain high availability in production. - Extensive knowledge of software architecture and design, modern engineering practices, and delivery including Agile/Scrum, CI/CD, and DevOps operations. - Expertise with cloud technologies (Azure, O365, AWS) and enterprise platforms (e.g., SharePoint) and experience integrating with ECM/content services. - Ability to build services and applications using .NET / ASP.NET / C# / SQL Server and integrate with CRM and other enterprise systems. - Experience integrating ECM platforms via REST/SOAP APIs, webhooks, and event-driven patterns; strong understanding of content capture, indexing, and workflow concepts. - Strong knowledge of C#, .Net framework, Asp.Net, and MVC. - Strong knowledge of OOAD and multi-tier architectures, including MVC/MVP/MVVM design patterns. - Strong knowledge of web services, WCF, REST, and SOA Architecture. - Knowledge with MS Entity Framework. - Strong knowledge of MVC GUI design including the ability to incorporate JQuery, JavaScript and CSS, plus expertise with AJAX/SPA. - Expertise with tools such as MS SQL Studio, PL/SQL Developer / Toad etc. - Strong analytical, problem solving, and planning skills. - Excellent interpersonal and communication skills. - Ability to multi-task in a fast-paced environment. - Team player who is flexible, delivery-oriented, and takes responsibility for the team’s success. - Enthusiastic attitude with the drive to continually learn and improve. Qualifications - Bachelor’s degree in information services or related field. - Combinations of relevant education and experience may be considered in lieu of a degree. - Continuous learning, as defined by the Company’s learning philosophy, is required. - Certification or progress toward certification is highly preferred and encouraged. - Minimum seven years experience of development and system design which provides the necessary skills, knowledge, and abilities. Requirements - Ability to understand business needs and conceptualize and implement information systems that support those business strategies. - Experience working within an agile framework like Scrum based development organization. - Thorough knowledge of departmental procedures processes and work flows. - Knowledge of standard languages, coding methods, company coding standards and quality requirements. - Excellent oral and written communication skills required. - Demonstrated abilities to successfully document and communicate software platform designs to all levels of staff (technical and non-technical). - Ability to work constructively with other technical experts in a group setting. - Knowledge of object-oriented development languages and web-related technologies. - Ability to comprehend the consequences of various problem situations and address them, or refer them for appropriate decision making. - Ability to effectively exchange information clearly and concisely, and present ideas, reports facts and other information, and respond to questions as appropriate. - Demonstrated leadership abilities. - Ability to make competent, independent decisions. - Ability to manage technical services and software vendors. - Ability and proficiency in the use of project management tools and techniques. - Ability to maintain confidentiality. - Ability to perform other assignments at locations outside the office. Recommended Skills/Qualifications - Experience with Enterprise Content Management (ECM) platforms, including: - OnBase by Hyland (workflow design, Unity scripting, WorkView, API integrations) - Kofax (Capture, Transformation Modules, workflow automation) - ImageRight (content storage, workflow configuration, system administration) - Other ECM/document-management systems supporting imaging, workflow, and records retention - Ability to integrate ECM platforms with enterprise applications, including .NET systems, CRM platforms, and cloud services. - Knowledge of document capture, indexing, classification, and automated workflow design. - Experience modernizing or migrating legacy ECM solutions to cloud or hybrid architectures. - Familiarity with REST APIs, webhooks, and service-based integrations used in ECM ecosystems. - Understanding of security, retention, and governance practices related to enterprise content. - Ability to troubleshoot and optimize ECM workflows and performance. Working Conditions - Work is performed mainly in an office environment with minimal hazards. - Ability to work extended hours as needed. - Travel may be required. Pay Range “Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $82,900 and $217,250.” We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

Role Description This highly specialized client facing General Liability, Excess and Surplus position is responsible for: - Agency marketing, risk selection, underwriting, pricing, and cross-sell initiatives with other business units. - Gaining and servicing new and renewal business. - Assisting in the development of new products. - Working independently with limited supervision requiring proven expertise in General Liability with Excess & Surplus Lines experience. Key responsibilities include: - Vetting of submissions – New and renewal business, including analyzing risk, loss runs, exposures, terms, profit, and loss statements, emails, and calls with brokers. - Completing the pricing tool and pricing of accounts. - Preparing quotes & binders to release to brokers, determining proper terms and exclusions unique to each account. - Full negotiations with brokers and/or agents. - Writing referrals regarding risks outside of underwriters’ authority. - Conducting in-person and virtual visits with Brokers/Agencies. - Working with internal and external partners to ensure proper endorsements are handled within guidelines. - Collaborating with corporate underwriting on writing and approval of manuscript endorsements. - Cultivating existing and new relationships to support business unit goals. - Coordinating special projects as assigned. - Maintaining underwriting files and documentation to support the underwriting thought process. - Assisting the management team with mentoring, training, and development of other team partners. - Serving as a technical expert. Qualifications - Bachelor’s degree preferred; additional insurance certifications or designations preferred. - Relevant combination of education and experience may be considered in lieu of degree. - A minimum of eight years’ experience required. - Experience in underwriting with an insurance organization with demonstrated technical knowledge in one or more areas: underwriting, marketing, loss prevention, or similar knowledge. - State licenses may be required. - Continuous learning required, as defined by the Company’s learning philosophy. Requirements - Demonstrate superior judgment and analytical abilities to analyze risks and identify corrective action. - Strong relationship management skills. - Ability to work independently. - Ability to work in a fast-paced environment while handling multiple tasks. - Ability to take a lead role and/or assist in training and mentoring of others. - Values the ability to work in a team-friendly work environment. - Thorough knowledge of the marketplace, departmental procedures, processes, and workflow. - Ability to understand business needs and conceptualize and implement processes and procedures that support business strategies. - Demonstrate ability to communicate our value proposition to the brokerage community. - Ability to understand market trends, loss development, and deliver tough messages when needed. - Demonstrate leadership abilities. Benefits - Pay Range: Actual compensation decision relies on internal equity, candidate’s skills and professional experience, geographic location, market, and other potential factors. - Reasonable estimate for this role is between $137,900 and $231,000 (add 10% to this range for AK, CA, CT, DC, HI, IL, MD, MA, NJ, NY, WA). Company Description We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

Role Description This position is responsible for performing advanced actuarial analyses, designing and preparing exhibits, developing appropriate recommendations, and communicating with business partners and senior management. Mentors and trains actuarial analysts. Essential Duties and Responsibilities - Perform actuarial analyses for pricing, loss reserving, product development, reinsurance, capital management, and/or other financial or business purposes. - Communicate effectively: Make recommendations and present findings to appropriate audiences via creation of presentations, reports and pricing tools as applicable. - Document all work and establish or improve procedures for internal department processes. - Help design, enhance, and maintain pricing, reserving, reinsurance and forecasting models. - Work with various business units to help create and drive strategic plans and metrics. - Monitor premium and loss ratio projections and communicate status to business units and senior management. - Monitor industry results and trends and the Company’s relative performance to the industry. Monitor resulting action plans. - Provide guidance and mentor other actuarial analysts. - Represent Actuarial on corporate projects as needed. - Attend meetings and serve on committees as necessary, representing the Actuarial department. - Perform advanced special projects as needed. - Maintain good standing with the Actuarial Society, complete annual CE requirements and attest as required, and follow the Code of Professional Conduct and all relevant actuarial standards of practice. Qualifications - Bachelor’s degree in Actuarial Science, Mathematics, or related area. - Requires Associate designation in the CAS or SOA, and pursuit of FCAS designation preferred. - Minimum of four (4) years property and casualty actuarial experience. Requirements - Excellent oral and written communication skills. - Ability to make competent, independent decisions. - Advanced knowledge of actuarial principles and practices in one or more of the following areas: reinsurance, reserving, ratemaking, financial reporting, capital management, underwriting, and claims practices. - Ability to perform actuarial and statistical analyses. - Ability to apply the principles of logical thinking to define problems; collect data, establish facts, and draw conclusions. - Excellent communication with others, both actuaries and non-actuaries, verbally, in writing, and via presentations. - Expertly skilled in use of Excel; proficiently skilled in use of Outlook, Word, and PowerPoint. Programming skills in SQL and/or statistical software (e.g. R, Python) preferred. - Ability to learn new software. Working Conditions Work is performed in a virtual office setting with no unusual hazards. Minimal overnight travel is required. Pay Range Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $107,000 and $179,300. Equal Opportunity Employer We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

Role Description This is the entry level professional claim handler. Handles medical only and indemnity benefits. Exercises some discretion in the determination of compensability of claims. Considers many factors in the determination claim reserves. Negotiates and settles claims within given authority. - Verifies workers’ compensation coverage of employers and injured employees. - Determines compensability under workers’ compensation by thorough investigation of the claim. - Determines causal relationship between the reported injury and the incident to ensure appropriate payment of benefits. - Facilitates return to work for the injured employee. - Establishes timely and appropriate reserves based on the profile of the claim within given authority based on anticipated financial exposure. - Documents specifics of claims with potential for subrogation recovery, including amount of potential recovery monies. - Manages medical bills for non-indemnity and indemnity claims directly associated with the claimed injury. - Approves payment based on knowledge of the treatment plan and medical support showing relationship of treatment to the injury. - Concludes and closes files following resolution of claims to meet internal performance standards while complying with state legislation to avoid penalties and manage expenses. - Negotiates settlements with attorneys or injured parties within given authority at the earliest possible point to bring cases to final disposition. - Works closely with manager on complex files or files above settlement/reserve authority. - Manages outside vendors to ensure cost containment efforts. - Establishes and maintains effective working relationships with all internal and external customers. - Stays abreast of changes in workers’ compensation statutes, case law and rehabilitation efforts/advancements in order to accurately interpret and apply relevant laws. Qualifications - Bachelor’s degree in a related field. Relevant combination of education and experience may be considered in lieu of degree. - Continuous learning, as defined by the Company’s learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged. - Minimum one-year relevant experience that provides the necessary skills, knowledge and abilities or completion of claims trainee program. - Bilingual skills preferred. Requirements - Ability and proficiency in the use of computers and company standard software specific to position. - Knowledge of medical and legal terminology related to the work. - Knowledge of workers’ compensation laws and regulations, including jurisdictional laws. - Effective oral and written communication skills. - Effective customer service skills. - Ability to negotiate, build consensus and resolve conflict. - Ability to manage multiple priorities and meet established deadlines. - Attention to detail and analytical skills. - Ability to work independently as well as within a team. Working Conditions Work is performed in an office setting with no unusual hazards. Minimal travel required. Pay Range Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $48,200 and $80,750. We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

Role Description Responsible for supporting health promotion and wellness programs aimed at encouraging members to adopt healthy lifestyles by actively participating in wellness activities. Position will provide assessment, health education and behavior change counseling using a collaborative approach to facilitate change. - Assist in the identification and development of member health education needs through health assessment activities that may include online health risk appraisal, telephonic outreach, etc. - Provide telephonic outreach and counseling on member compliance with nationally accepted health prevention guidelines and general health and wellness strategies. - Perform research and communicate on relevant topics in health promotion and disease prevention. - Facilitate collaboration between health education resources, the community and the company. - Comply with applicable regulatory and licensing requirements such as NCQA, CMS, URAC, etc. - Monitor, evaluate and report programs’ effectiveness (e.g. outcomes). - Prepare presentation/display materials and conduct targeted education/wellness programs targeting specific health strategies for designated populations. - Serve as liaison between internal and external stakeholders to champion and develop programs aimed at prevention, wellness and disease management. - Provide coaching for diabetes condition management including self-management, glucose monitoring, medication use, nutrition, physical activity, stress reduction, reducing complications, etc. - Use motivational interviewing and behavior change techniques to set individualized goals, develop action plans and track member progress. - Refer members to internal or external resources (programs, providers) and collaborate with those resources to ensure a seamless continuum of care. - Document all interactions, assessments, care plans, etc. within required timeframes. - Comply with applicable regulatory and licensing requirements such as NCQA and CMS. - Monitor, evaluate and report programs’ effectiveness (e.g., outcomes) and participate in continuous improvement activities. Qualifications - Bachelor’s degree in health education, Health Promotion, Nutrition, Nursing, Exercise Physiology or Social Work required. - Master’s degree in related discipline is preferred. - Certified Diabetes Educator Specialist (CDE) or Certified Diabetes Care and Education Specialist (CDCES). - Certified Health Education Specialist (CHES) certification, Licensed Registered Nurse (RN), American College of Sports Medicine (ACSM) certification. - Medical licenses require current unrestricted state of Michigan licensure. - Valid and unrestricted Michigan driver’s license is required. - Continuous learning, as defined by the Company’s learning philosophy, is required. - Certification or progress toward certification is highly preferred and encouraged. Requirements - Two (2) years of experience in a health promotion/education setting, counseling on health topics such as nutrition, exercise, cholesterol, hypertension, stress, alcohol and smoking. - Two (2) years of experience in delivering chronic condition coaching or diabetes education. Additional Summary Responsible for delivering a structured, evidence-based diabetes education and coaching program for members with diabetes. The role is focused on improving self-management, medication adherence, lifestyle modification and clinical outcomes for a diverse member population. Essential Duties and Responsibilities - Provide coaching for diabetes condition management including self-management, glucose monitoring, medication use, nutrition, physical activity, stress reduction, reducing complications, etc. - Use motivational interviewing and behavior change techniques to set individualized goals, develop action plans and track member progress. - Refer members to internal or external resources (programs, providers) and collaborate with those resources to ensure a seamless continuum of care. - Document all interactions, assessments, care plans, etc. within required timeframes. - Comply with applicable regulatory and licensing requirements such as NCQA and CMS. - Monitor, evaluate and report programs’ effectiveness (e.g., outcomes) and participate in continuous improvement activities. Education and Experience - Two (2) years of experience in delivering chronic condition coaching or diabetes education. - Certified Diabetes Educator Specialist (CDE) or Certified Diabetes Care and Education Specialist (CDCES). Pay Range Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $48,200 and $80,800. EEO Statement All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. Candidates are hired on an "at will" basis. Nothing herein is intended to create a contract.

Role Description The Senior Business Analyst serves as the primary analyst supporting Commercial Lines product implementations, system enhancements, and operational process improvements across multiple states and products. Responsibilities include: - Ensuring that business requirements are documented and every functional/business consideration is identified before implementing each project. - Reviewing and confirming requirements with clients and internal departments before finalization. - Documenting functional requirements and exploring innovative solutions with best practices for prevalent use cases. - Consulting with business units and technical teams for detailed data availability, location, lineage, and quality. - Working within the Development Life Cycle and ensuring delivery according to project timelines. - Coordinating with stakeholders to define go-live activities and tracking progress. - Performing follow-up communication and documenting resolutions to maintain project timelines. - Analyzing possible impacts to the schedule for requested changes and updating project timelines as needed. - Developing and executing presentations and preparing documentation for workgroup meetings. - Facilitating meetings and conference calls to orient new clients and collaborate with stakeholders. - Managing project plans in collaboration with the project manager. - Gathering, documenting, and validating business and system requirements. - Supporting rate, rule, and form changes in core platforms. - Coordinating with underwriting, product teams, and IT. - Analyzing production issues and supporting root-cause analysis. - Creating user stories, acceptance criteria, workflows, and process documentation. - Ensuring accurate delivery of regulatory and filing-driven changes. - Supporting integration with underwriting tools, rating engines, forms libraries, and external data services. - Creating functional specifications and translating business requirements into functional specifications, database designs, and detailed test plans. - Partnering with clients to gather requirements and formulate business process specifications. - Assisting the technical team in translating application functionality into architecture and system functionality documents. - Updating documentation and processes for operational teams to accommodate offered products. - Managing the development life cycle and creating/updating project documentation. - Representing the business as the subject matter expert in designated work streams. - Staying abreast of overall product strategy, roadmap(s), and release management processes. Qualifications - Bachelor’s degree in a related field. - Relevant combination of education and experience may be considered in lieu of degree. - Continuous learning, as defined by the Company’s learning philosophy, is required. - Certification or progress toward certification is highly preferred and encouraged. Requirements - Five years of relevant experience as a business analyst in healthcare or health insurance, Medicare, and commercial business lines, or related industry. - Ability to manage multiple assignments and implement projects. - Demonstrated excellence in a rapid environment with the ability to gather requirements and achieve high-quality results. - Knowledge of necessary software development practices and procedures. - Ability to apply independent logical thinking to define problems and draw valid conclusions. - Ability to design program logic, prepare test data, and test programs. - Excellent triage, troubleshooting, and problem-solving skills. - Experience working with multi-functional teams for complex data analysis and business intelligence needs. - Strong communication and negotiation skills. - Ability to work in both structured and unstructured environments. - Ability to support projects using various project management methodologies. Benefits - Actual compensation decision relies on internal equity, candidate’s skills and experience, geographic location, market, and other factors. - Reasonable estimate for this role is between $64,900 and $147,250. Company Description We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

Role Description The Infrastructure Engineer III role is responsible for the operations of secure and highly available computing platforms, servers, and networks. This role includes: - Installing, maintaining, upgrading, and continuously improving the Company’s operating environment. - Monitoring operating environments and responding to incidents and problems. - Planning for growth and deploying new technologies. - Troubleshooting problems reported by users and maintaining a secure systems environment. - Collaborating with SMEs, database administrators, and vendors to provide viable solutions. - Providing proactive support for application servers, ensuring compliance with Service Level Agreements (SLA). - Mentoring and engaging less senior staff. - Analyzing complex local and wide area network systems. - Configuring systems to user environments and supporting hardware/software acquisition. - Leading groups/committees related to processes, standards, and best practices. - Optimizing network infrastructure for performance and security. - Designing and architecting the enterprise network and security systems. - Providing 24 x 7 support as needed. Qualifications - Bachelor's degree in computer science, information technology, or related field required. - 7 years’ experience within an IT environment. - One year of relevant experience supporting personal computers in a multi-site, multi-platform environment preferred. - Experience within the insurance industry highly preferred. - Certification or progress toward certification of industry-recognized professional designation preferred and encouraged. Requirements - Consistent and proficient demonstration of required job SKA exceeding standard job expectations. - Exceptional customer support with a proven track record of positive outcomes. - Advanced knowledge of IT systems, including networking, server, storage, and applications. - Ability to handle multiple priorities and meet deadlines. - Excellent oral and written communication skills. - Ability to maintain confidentiality and perform other assignments outside the office. Benefits - Competitive salary range between $82,900 and $217,250. - Equal Opportunity Employer. - At-will employment.

This Senior Trucking Insurance Underwriter (Senior Business Development Consultant) position is responsible for the development and management of independent agency relationships within our commercial trucking line, including the development of new business and retention of existing business in a region or territory. Reviews, analyzes, approves or rejects complex business within letter of authority. Serve as liaison with company personnel regarding company business opportunities and problem resolution. RESPONSIBILITIES/TASKS: - Calculates, prepares and develops premium quotations using corporate underwriting guidelines within letter of authority. - Determines underwriting eligibility for prospective policyholders and develops appropriate pricing for new business, renewals, and endorsements. - Analyzes and reviews prospective accounts for insurability and accepts or rejects within letter of authority. - Develops and manages agency relationships. - Develops agency plans in cooperation with other staff. - Addresses agents’ and policyholders’ concerns/needs. - Responsible for development of new business, profitability and retention of existing business in a given territory or region. - Works with all internal departments to resolve problems and maintain company relations. - Participates as necessary on special committees and task forces. - Interprets and develops territory reports which reflect the status of the territory. - Participates in promotional plans for both company and agent activities - Analyzes and reviews production and loss information for agents, determines exposure and proper pricing to develop corrective action plans as needed to correct poor performance. - Prepares periodic reports as requested. - Manages small territory or region under close supervision. - Researches and coordinates responses to agents, policyholders and regulatory entities. - Appoints and trains new agents and new agency employees on the use of company specific automation systems. - Reviews loss trends and develops action plans to correct problem areas. - Gathers competitive and product information from the field. - Represents company at trade associations and exhibits to promote corporate product. - Coordinates special projects of behalf of Regional Manager, as assigned. - Provides training sessions for team, other Business Development Consultants, other business units, agents and policyholders as required. - Mentors other team members by providing guidance, advice, encouragement, and motivation employees in their daily efforts. - Serves as technical expert or regional advisor for region or territory. EDUCATION AND EXPERIENCE Relevant combination of education and experience may be considered in lieu of degree. - Bachelor’s degree in marketing, insurance or related field. MBA or other advanced degree is preferred. - Certification, or progress toward, highly preferred and encouraged. MBA or other advanced degree is preferred. - Five (5) years of experience in an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention, auditing or similar knowledge that provide the necessary skills and abilities. - Continuous learning required, as defined by the Company’s learning philosophy. - Commercial Auto experience required. - Experience with Commercial Trucking Insurance preferred. The ideal candidate will reside in Central, Mountain or Eastern time zone. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: - Ability to manage agency relationships and demonstrated ability to make sound underwriting decisions. - Advanced knowledge of appropriate jurisdictional laws. - Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders. - Ability to analyze territory or region in order to identify problems and take appropriate corrective action. - Ability to comprehend the consequences of various problem situations and address them or refer them for appropriate decision making. - Ability to effectively exchange information clearly and concisely, and present ideas, reports, facts and other information, and respond to questions as appropriate. - Ability to be innovative and creative when presented with unique situations. - Excellent verbal and written communication skills with the ability to effectively communicate with agents, policyholders and internal customers. - Ability to analyze and solve practical problems which deal with a variety of variables. - Ability to make competent, independent decisions. - Ability to analyze and manage data. - Ability to meet customers’ changing needs. - Excellent time management and organizational skills with the ability to shift priorities appropriately. - Ability to understand and implement audit procedures and processes for agencies. - Ability to exercise excellent judgment in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing insurance coverage. - Demonstrated ability to manage agency relationships. - Demonstrated ability to make sound underwriting decisions. - Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders. - Ability to analyze territory or region in order to identify problems and take the appropriate corrective action. - Ability to comprehend the consequences of various problem situations and address them or refer them for appropriate decision making. - Ability to assist management in the development and implementation of regional or territory goals. - Ability to effectively exchange information clearly and concisely, and present ideas, reports, facts and other information, and respond to questions as appropriate. - Ability to communicate our value proposition as a carrier. - Ability to be innovative and creative when presented with unique situations. - Excellent oral and written communication skills with the ability to effectively communicate with agents and policyholders. - Ability to analyze and solve practical problems which deal with a variety of variables. - Ability to make competent, independent decisions. - Ability to understand and implement audit procedures and processes for agencies. ADDITIONAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment. WORKING CONDITIONS: Work is performed in a virtual office and field setting with no unusual hazards. Travel is required, with some occasional overnight stays. Must possess a valid driver's license with a record that meets corporate standards. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $82,400 and $138,050. We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-TM1 #FUW

This Trucking Underwriter (Business Development Consultant) position is responsible for the development and management of independent agency relationships within our commercial trucking line, including the development of new business and retention of existing business in a region or territory. Reviews, analyzes, approves or rejects complex business within letter of authority. Serve as liaison with company personnel regarding company business opportunities and problem resolution. RESPONSIBILITIES/TASKS: - Calculates, prepares and develops premium quotations using corporate underwriting guidelines within letter of authority. - Determines underwriting eligibility for prospective policyholders and develops appropriate pricing for new business, renewals, and endorsements. - Analyzes and reviews prospective accounts for insurability and accepts or rejects within letter of authority. - Develops and manages agency relationships. - Develops agency plans in cooperation with other staff. - Addresses agents’ and policyholders’ concerns/needs. - Responsible for development of new business, profitability and retention of existing business in a given territory or region. - Works with all internal departments to resolve problems and maintain company relations. - Interprets and develops territory reports which reflect the status of the territory. - Participates in promotional plans for both company and agent activities - Analyzes and reviews production and loss information for agents, determines exposure and proper pricing to develop corrective action plans as needed to correct poor performance. - Prepares periodic reports as requested. - Manages small territory or region under close supervision. - Researches and coordinates responses to agents, policyholders and regulatory entities. - Appoints and trains new agents and new agency employees on the use of company specific automation systems. - Reviews loss trends and develops action plans to correct problem areas. - Gathers competitive and product information from the field. - Represents company at trade associations and exhibits to promote corporate product. - Coordinates special projects of behalf of Regional Manager, as assigned. - Serves as technical expert or regional advisor for region or territory. EDUCATION AND EXPERIENCE Relevant combination of education and experience may be considered in lieu of degree. - Bachelor’s degree in marketing, insurance or related field. MBA or other advanced degree is preferred. - Certification, or progress toward, highly preferred and encouraged. MBA or other advanced degree is preferred. - Three (3) years of experience in an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention, auditing or similar knowledge that provide the necessary skills and abilities. - Continuous learning required, as defined by the Company’s learning philosophy. - Commercial Auto experience required. - Experience with Commercial Trucking Insurance preferred. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: - Excellent oral and written communication skills. - Excellent presentation and facilitation skills. - Demonstrated leadership and project management abilities. - Ability to make competent, independent decisions. - Ability and proficiency in the use of computers and Company standard software specific to position. - Ability to exercise advanced judgment skills in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing commercial trucking insurance coverage. - Ability to manage agency relationships and demonstrated ability to make sound underwriting decisions. - Advanced knowledge of appropriate jurisdictional laws. - Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders. - Ability to analyze territory or region in order to identify problems and take the appropriate corrective action. - Ability to comprehend the consequences of various problem situations and address them or refer them for appropriate decision making. - Ability to effectively exchange information clearly and concisely, and present ideas, reports, facts and other information, and respond to questions as appropriate. - Ability to be innovative and creative when presented with unique situations. - Excellent verbal and written communication skills with the ability to effectively communicate with agents, policyholders and internal customers. - Ability to analyze and solve practical problems which deal with a variety of variables. - Ability to analyze and manage data. - Ability to meet customers changing needs. - Excellent time management and organizational skills with the ability to shift priorities appropriately. - Ability to understand and implement audit procedures and processes for agencies. ADDITIONAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment. WORKING CONDITIONS: Work is performed in a virtual office and field setting with no unusual hazards. Travel is required, with some occasional overnight stays. Must possess a valid driver's license with a record that meets corporate standards. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $63,600 and $106,300. We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-TM1 #FUW

Responsible for providing consultation and training to employers regarding safety matters. Develop business partnership and ambassador-type relationship with insured policyholders. Evaluate physical premises, equipment, materials, work practices, and safety policies and programs. Conduct safety surveys of employers’ premises to gather information to assist in risk selection as an integral part of the underwriting process. Work with management to develop loss control strategies that will have the greatest impact on company success measures. - Identify potentially hazardous conditions and unsafe acts that may have an adverse impact on employee claims and assist the client in reducing or eliminating those hazardous condition or unsafe acts. Review business processes and operations. Make recommendations for best practices in safety. - Research and analyze technical information, specifications, type of equipment, legal standards, and losses, etc. Write and summarize technical information into practical, usable reports. - Train and/or make presentations to customers on loss prevention and safety related topics by participating in internal and external meetings. Make presentations to internal/external staff as needed. - Gather and communicate pertinent safety information to assist in the risk selection part of the underwriting process. - Assist customers with the development of accident/loss prevention and/or safety programs. Monitor and measure the effectiveness of customer programs, corrective actions taken and meetings held. - Manage territory of assigned accounts/policyholders and ensure each one gets the appropriate level of service based on premium amount and employer size. - Coordinate policyholder visits with Business Development (Marketing and Underwriting), agent and/or Claims. - Assist with the development of safety brochures, materials and exhibits for promotion and display. - Represent company in community and industry safety groups, programs and conferences. - Maintain strong relationships with independent agents to discuss new and existing clients, specific account loss control reports, analysis, and loss reduction recommendations and to respond to any agent concerns, questions, or issues. - Demonstrate progressive responsibility and technical knowledge applying principles based on experience. - Work on complex problems which have broader impact. - Independently resolve situations. - Contribute effectively in cross functional teams; may take on leadership role. - Demonstrate proper collaboration in exchange of relevant elements with other disciplines (e.g., claims, underwriting). - Develop recommendations to change existing policies/programs. - Demonstrate well-developed conflict management/negotiation and presentation skills. - Provide assistance with training, development and mentoring of loss control staff in safety and accident prevention policies, procedures, ride-along, presentation techniques, and sampling equipment. QUALIFICATIONS - Associates in related field and certification (such as ARM, ASP, CSP) required. a Bachelor’s degree in occupational/industrial safety or related field is preferred. Continuous learning required, as defined by the Company’s learning philosophy. Certification, or progress toward, highly preferred and encouraged. - Minimum seven years relevant experience that provides the necessary skills, knowledge and abilities. Workers Compensation insurance experience required. - Knowledge of key loss control standards, guidelines, techniques and disciplines such as ergonomics, machine garding, environmental health. - Considerable knowledge of, and the ability to apply, relevant local, state and federal rules and regulations, including state-specific occupational safety and health acts and workers’ disability compensation acts. - Ability to proactively identify risk factors at employer locations and communicate risk concerns effectively to appropriate parties. - Ability to proactively analyze and evaluate risk factors by synthesizing data and communicating risk concerns effectively to appropriate parties. - Ability to mitigate risk and influence necessary change. - Ability to manage multiple projects and meet necessary deadlines. - Excellent time management and organizational skills. - Ability to minimize losses by spending time appropriately. - Ability and proficiency in the use of computers and company standard software specific to position with the ability to navigate systems quickly and produce necessary reports for analysis. - Ability to effectively exchange information clearly and concisely, present ideas, report facts and respond to questions, as appropriate - Excellent verbal and written communication skills. - Ability to provide customer service by responding appropriately to inquiries or concerns from agents, policyholders, regulatory agencies, management, and employees. - Effective presentation skills in a variety of settings. - Ability to establish and maintain an effective working and client relationship. - Ability to read, analyze, and interpret common scientific and technical journals, reports, and legal documents. - Ability to work independently out of a home office location with minimum supervision. - Ability to operate a variety of monitoring equipment including noise and air sampling devices and photographic equipment. - Extensive knowledge of, and the ability to apply, relevant local, state and federal rules and regulations, including multiple state-specific occupational safety and health acts and multiple state-specific workers’ disability compensation acts. - Ability to assist with training, development and mentoring of loss control staff in safety and accident prevention policies, procedures, presentation techniques, and sampling equipment. - Ability to balance the needs and expectations of clients with losses and clients that require routine service. - Ability to analyze and solve practical problems which deal with a variety of factors. - Ability to make competent, independent decisions. - Ability to understand and implement procedures and processes. WORKING CONDITIONS: ​​​​​​​ Work is performed in a virtual office and field setting with no unusual hazards. Travel is required, with some occasional overnight stays. Must possess a valid driver's license with a record that meets corporate standards. Must be able to meet general physical requirements which may include climbing ladders and or other similar situations. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $78,280 and $131,148. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-TM1 #UWIC