U.S. Department of Labor

• Conduct complex OSINT research concerning individuals, healthcare providers, businesses, affiliated entities, assets, ownership structures, and associated networks • Identify and analyze online presence, business relationships, professional affiliations, financial indicators, and other publicly available information relevant to investigative objectives • Conduct link, relationship, and network analysis to identify connections among subjects, providers, businesses, beneficiaries, and associated entities • Apply healthcare fraud expertise to develop investigative leads involving various fraud types • Translate OSINT findings into actionable healthcare fraud investigative value • Monitor publicly available sources relevant to active and proactive investigations • Prepare clearly sourced investigative summaries, intelligence products, link analyses, and rapid-turn responses • Document research sources, methodologies, limitations, and analytical confidence • Ensure findings are suitable for investigative, operational, administrative, and potential legal review • Support authorized sensitive operational activities • Coordinate with Navanti’s Program Manager and Quality Manager to ensure deliverables meet customer requirements

• Provide materials engineering support for production processes including electroplating, surface finishing, cleaning, depainting, and painting operations • Investigate material and process non-conformances, perform root cause analysis, and develop corrective and preventive actions • Conduct failure analysis and material evaluations using laboratory equipment such as thickness gauges, optical and scanning microscopes, conductivity meters, and hardness testers • Prepare formal engineering reports documenting laboratory findings, technical analyses, and recommendations for process improvements • Review, update, and support development of material protection process specifications and technical documentation • Support research, development, testing, and evaluation (RDT&E) efforts through Design of Experiments (DOE), test plan development, and material characterization testing • Perform hands-on coating applications and laboratory testing including corrosion, environmental, and thermal exposure evaluations • Analyze test results to assess material performance and recommend material selection, optimization, or process improvements • Collaborate with government stakeholders, program managers, and production personnel to communicate technical findings and resolve engineering issues • Contribute to project execution within the Materials Protection Team while ensuring compliance with contractual, regulatory, and technical standards

• Works in partnership with Provider Payment Solutions team and Blue KC Account Executives and Account Managers across all lines of business to evaluate and monitor Blue KC’s provider service performance; recommends action plans to resolve provider service issues. • Proactively defines overall direction, roadmap and improvement actions for Provider Solutions functions that are core to the BlueKC business. • Create and utilize tools to proactively evaluate performance so that actions can be recommended and taken to directly impact the results in a timely manner. • Accountable for key Provider Relationships especially as it relates to claims not paying correctly. • Identify, triage, and prioritize issues with input from cross-functional partners. • Drives solutions of production and payment issues based on an in-depth understanding of systems and system functionality. • Regularly conduct research and analysis of provider service issues based on performance reports and service data sets; Assess issues to determine root causes and issue impact areas and make process improvement recommendations. • Manage action plans to resolve service issues which could lead to new or updates to corporate and departmental policies, procedures, and workflows. • Communicates effectively with team members and team leadership. • Participate as needed in Provider Service Management Team (cross-functional team designed to discuss, prioritize and resolve provider service issues). • Coordinate and facilitate small team efforts within and across departments. • Develop proactive and positive working relationships with other departments within Blue KC to resolve provider issues. • Manage collaborative provider relationships by leading meetings with providers to resolve complex issues and review of claim action logs. • Responsible for completing monthly provider service scorecards within timelines and performance of data integrity audits to ensure scorecard data is reasonable and accurate. • Tracks, analyzes and communicates key metrics related to specific issues/projects. • Independently provides analysis and leads discussion specific to the interaction of clinical reimbursement and benefit strategies for complex, cross-functional provider payment issues.

• Build and execute the operational strategy for market driven, agile education/training delivery aligned with AMPP’s strategic objectives and growth priorities. • Oversee the planning, coordination, and execution of global education/training offerings, including in person, virtual, and self-directed programs. • Ensure consistent, high-quality delivery across regions through standardized processes, service models, and governance frameworks. • Develop, implement, and refine operational processes, standards, and controls to support scalable global education/training delivery. • Establish and maintain governance models that ensure operational consistency, accountability, and quality across education/training ecosystems. • Partner with instructors, facilitators, licensees, hosts, vendors, and internal leaders to ensure seamless logistics and communication. • Design, implement, and maintain Education Operations KPIs, dashboards, and performance metrics.

• Responsible for responding to a variety of inquiries from members and their dependents, hospitals, providers, attorneys and agents • Interpret multiple contracts in response to benefit and claim inquiries • Research membership database and billing history to resolve membership issues • Provides a high degree of customer service including receiving and responding to telephone calls, letters or walk-in customers • Educates and works with members at different health literacy levels with cultural sensitivity • Enters record of inquiries and related correspondence in computerized tracking system • Researches applicable medical policy and corporate, divisional, and department policies and procedures • Utilizes information, claims data, and membership records to resolve issues independently or with minimal assistance • Fully responsible for proactively maintaining knowledge based (i.e. start-up notes, emails, Blue Help updates, etc.) • Maintains confidentiality of all regulated information in compliance with state and federal laws • Exemplifies professionalism by effectively using proper grammar and spelling when composing verbal and written correspondence that is customer centric, compliant, and adapted to audience • Recognizes trends or common issues and raises to leadership as necessary • Provides solution options as appropriate • Recognizes and uses time management techniques appropriately to manage competing projects and priorities to meet customer needs and deliver on commitments in a timely manner • Delivers positive customer and member experience on a consistent basis • For FEP positions must complete additional FEP training program for FEP system and procedures

• Support GSA FAS/ASD in maturing its Cybersecurity Supply Chain Risk Management program • Assess current C-SCRM practices and improve documentation and risk assessment processes • Support development of a C-SCRM Strategy and Implementation Plan • Advise stakeholders on cybersecurity, supplier risk, acquisition risk, and emerging technology considerations • Develop C-SCRM guides, standard operating procedures, frameworks, briefings, and other written deliverables as requested

• Deliver classroom, laboratory, and hands-on instruction • Evaluate learner performance and apply adult learning principles • Adapt instructional delivery methods to accommodate diverse learners • Maintain course-related documentation and records

• Execute AMPP's business development and market expansion strategy within China, focusing on growth opportunities within the materials protection, coatings, corrosion, infrastructure, energy, manufacturing, and related industries. • Build and maintain strategic relationships with government agencies, standards organizations, state-owned enterprises, academic institutions, industry associations, and private-sector organizations. • Identify opportunities to expand AMPP standards adoption, certifications, training programs, conferences, and membership growth throughout China. • Monitor regulatory developments, industry trends, standards activities, and market conditions that may impact AMPP operations, programs, or strategic initiatives. • Ensure all business development activities, partnerships, events, contracts, and programs comply with applicable Chinese laws, regulations, government requirements, and AMPP policies. • Serve as a liaison between AMPP and Chinese regulatory, industry, and strategic stakeholders. • Support localization of AMPP training, certification, technical content, and educational programs to meet market and regulatory requirements. • Conduct market research and competitive analysis to identify emerging opportunities and risks. • Represent AMPP at conferences, standards meetings, industry forums, and stakeholder events. • Assist in coordinating joint initiatives, strategic partnerships, and business agreements with external organizations. • Prepare business development plans, budgets, forecasts, market reports, and strategic recommendations. • Maintain accurate records and provide regular reporting on business development activities, stakeholder engagement, and market performance. • Identify and escalate potential compliance, legal, reputational, or operational risks to AMPP leadership. • Support cross-functional collaboration with AMPP departments including Education, Standards, Certification, Marketing, Finance, Legal, and Operations.

• Evaluate the financial costs of recommended technologies quantifying purchasing and licensing options, estimating labor costs for a given service or technology, and estimating the total cost of operation (TCO), the ROI, or the payback period for services or technologies replacing existing capabilities. • Develops and maintains a security architecture process that enables the enterprise to develop and implement security solutions and capabilities that are clearly aligned with business, technology, and threat drivers • Develops security strategy plans and roadmaps based on sound enterprise architecture practices • Develops and maintains security architecture artifacts (e.g., models, templates, standards, and procedures) that can be used to leverage security capabilities in projects and operations • Determines baseline security configuration standards for operating systems (e.g., OS hardening), network segmentation and identity and access management (IAM) • Develops standards and practices for data encryption and tokenization in the organization, based on the organization's data classification criteria • Drafts security procedures and standards to be reviewed and approved by executive management and/or formally authorized by the chief information security officer (CISO) • Establishes a taxonomy of indicators of compromise (IOCs) and share this detail with other security colleagues, including the security operations center (SOC), information security managers and analysts, as well as counterparts within the network operations center (NOC) • Tracks developments and changes in the digital business and threat environments to ensure that they're adequately addressed in security strategy plans and architecture artifacts • Validates IT infrastructure and other reference architectures for security best practices and recommend changes to enhance security and reduce risks, where applicable • Validates security configurations and access to security infrastructure tools, including firewalls, IPSs, WAFs and anti-malware/endpoint protection systems • Conducts or facilitate threat modeling of services and applications that tie to the risk and data associated with the service or application • Ensures a complete, accurate and valid inventory of all systems, infrastructure and applications that should be logged by the security information and event management (SIEM) or log management tool • Coordinates with DevOps teams to advocate secure coding practices, and to escalate concerns related to poor coding practices to the CISO • Coordinates with the privacy officer or office to document data flows of sensitive information in the organization (e.g., PII or ePHI) and recommend controls to ensure that this data is adequately secured (e.g., encryption and tokenization) • Reviews network segmentation to ensure least privilege for network access • Supports the testing and validation of internal security controls, as directed by the CISO or the internal audit team • Reviews security technologies, tools, and services, and makes recommendations to the broader security team for their use, based on security, financial and operational metrics • Evaluates the statements of work (SOWs) for these providers to ensure that adequate security protections are in place. Assesses the providers' SSAE 16 SOC 1 and SOC 2 audit reports (or alternative sources) for security-related deficiencies and required "user controls" and report any findings to the CISO and vendor management teams • Coordinates with operational and facility management teams to assess the security of operational technology (OT) and Internet of Things (IoT) systems • Participates in application and infrastructure projects to provide security-planning advice • Liaises with important security and risk management constituencies and works collaboratively with both individuals and leaders across the organization. Translates complex security-related matters into business terms that are readily understood by colleagues. • Presents analyses in person and in written formats to all personnel levels within the organization. • Draft project plans for security service and technology deployments and coordinate with stakeholders across the organization. • Respond to changing circumstances altering standard procedures, when necessary. • Develop approaches and solutions that are clearly linked to the organizational strategies and goals for optimal performance. • Synthesize facts, theories, trends, inferences, and key issues and/or themes in complex and variable situations.

• Oversee and assist the Prime Contractor and F-35 Joint Program Office (JPO) R&M Failure Reporting and Corrective Action System (FRACAS) Analysts with tasks associated with the collection of R&M data • Serve as Chairperson for assigned sites Reliability and Maintainability Review Board (RMRB) ensuring the integrity of the maintenance task events entered in the governments F-35 FRACAS database • Review and process data in support of the Joint Reliability and Maintainability Evaluation Team (JRMET) • Manage R&M Analysts with R&M FRACAS data adjudication and JRMET dispute resolution • Train and assist the F-35 maintenance unit with appropriate Computerized Maintenance Management System (CMMS) data entry • Provide R&M engineering support as requested to the F-35 JPO Systems Engineering R&M Integrated Product Team (IPT) • Lead, as well as other JPO IPTs (including PHM, Logistics, and Product) • Provide site-specific visibility into the R&M performance metrics FRACAS data • Represent JPO R&M at various meetings • Resolve R&M product design/development and sustainment technical issues as requested by JRMET Chair • Identify R&M FRACAS data trends for the JRMETs data adjudication process improvement • Support and attend meetings such as the RMRB • Organize, analyze, and prepare reports or presentations of technical data and information