Role Description As a Client Advocate, you’ll be the first point of contact for individuals seeking financial support and guidance through GreenPath’s services. This role is ideal for those who excel in fast‑paced, high‑volume environments and are motivated by helping people take their first steps toward financial wellness. You’ll engage with prospective clients, provide exceptional customer service, and help connect them to the right financial counseling resources. If you’re someone who is empathetic, patient, and thrives in structured call center settings, this opportunity is a great fit. What You’ll Do - Answer high‑volume inbound calls from prospective clients (typically 80–100 calls per day-average 5 minutes per call). - Deliver excellent customer service and support to potential and current GreenPath clients. - Enter and update client data with accuracy and attention to detail. - Schedule appointments for prospective clients with Financial Counselors. - Triage incoming calls from existing clients and creditors, routing them appropriately. - Professionally intake and review client complaints. - Maintain strict confidentiality regarding client financial information. - Perform role duties primarily while seated and using standard office equipment (phone and computer). Qualifications - Ability to type 40 WPM at 80% accuracy. - Strong customer service skills, ideally in a fast‑paced environment. Call center experience preferred but not required. - Professionalism and empathy when interacting with clients experiencing financial stress. - Excellent communication skills — clear, courteous, and efficient. - Ability to follow structured workflows and meet performance expectations. - U.S. Citizenship (required due to contract requirements). Requirements Remote Work From Home Requirements - A private, enclosed room with a door. - Hard‑wired internet connection (ethernet required) and standard broadband internet. - Security camera in addition to standard computer setup. - Home environment must support productivity; remote work is not a replacement for caregiving. Internet Requirements - Standard Broadband Internet - 200 Mbps minimum for a single‑person residence. - 400 Mbps minimum for residences with 2+ people. Benefits - A mission‑driven organization with over 60 years of impact in financial wellness. - A culture rooted in Integrity, Quality, and Teamwork. - Growth and development opportunities. - Supportive, inclusive, and collaborative work environment. - Competitive compensation and benefits. Company Description Starting Pay: $15.00/hour for most locations up to $17.57/hour for higher‑cost markets (e.g., Los Angeles, CA). Based on where you are located. Additional Details - Full‑Time | 40 hours/week - This role follows a Monday–Friday schedule, with occasional Saturday rotations (approximately every 6–8 weeks) based on business needs. Flexibility with weekend coverage is required. - EST: Mon–Thu: 1:00 PM – 10:00 PM & Fri: 11:00 AM – 8:00 PM - CST: Mon–Thu: 12:00 PM – 9:00 PM & Fri: 10:00 AM – 7:00 PM - MST: Mon–Thu: 11:00 AM – 8:00 PM & Fri: 9:00 AM – 6:00 PM - PST: Mon–Thu: 10:00 AM – 7:00 PM & Fri: 8:00 AM – 5:00 PM - Training begins September 14th, 2026, mandatory, full‑time for approximately 8 business days. After training, you transition into your regular schedule. Ready to Support Clients on Their Path to Financial Wellness? Apply today and become part of a team committed to making a difference; one call at a time.

Role Description Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: - Conducting research - Spending approximately 85% of the scheduled time on the phone according to business need Qualifications - High school diploma OR GED - 6 months customer service experience OR 6 months experience in an office environment - Data entry and/or typing experience - Interpersonal, verbal and written communication skills - Analytical and organizational skills and independent decision making skills - Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks Requirements - 9 months customer service experience (preferred) - Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management (preferred) - Knowledge of medical terminology and anatomy (preferred) - Proven ability to learn quickly and adapt to change (preferred) - Referral preference given to applicants able to take and meet testing criteria (preferred) Benefits - Health and wellness benefits - 401(k) savings plan - Pension plan - Paid time off - Paid parental leave - Disability insurance - Supplemental life insurance - Employee assistance program - Paid holidays - Tuition reimbursement - Other incentives Company Description At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Role Description We are currently recruiting top talent for our Service Advocate role in our Medicare Stars Member Advocacy Center. The Member Advocacy Center (MAC Team) is an elite team in Medicare Stars that conducts various high touch omnichannel outreach campaigns to deliver a differentiated member experience that closes gaps in care, provides a human connection with the member and proactively assists in navigating their health plan benefits. We are knowledgeable and trusted advocates for our members. The key to our success is our talent. In this role, the majority of your work will involve connecting with members through outbound and inbound calls. As member expectations continue to evolve, you may also communicate with our members via video conferencing and/or SMS to answer unasked questions and resolve issues. Our service advocates have a high degree of empathy and patience. This position also requires performing a holistic approach on benefit usage and education, and claims, including but not limited to: - Medical - Dental - Prescriptions - Value-added items and services The service advocate will be using several computer-based programs to service the members' needs and will need to be able to work in a metric-based production environment. We encourage bilingual applicants to apply. - Ability to navigate multiple systems - Acts as an advocate for our members - Connects with members to diminish service disruption and educate members on plans - Create lasting relationships with our members - Documents and tracks contacts with members - Educates plan benefits, answers questions, and resolves issues based on campaign outreach - Educates members on our self-service options - Ensures that every caller is treated with respect, kindness and all questions are thoroughly answered - Exceeds member expectations - Follows campaign guidelines for exceptional service - Respond to inquiries from our Medicare Advantage members - Takes ownership and follows through on commitments - Work in a team and production-based environment to create world class service Qualifications - 1 year of customer service experience in any line of business - Ability to creatively solve members’ problems and have desire to help and advocate for them - Problem solving with demonstrated ownership qualities - Demonstrated empathy, compassion and listening skills - Window based application knowledge Requirements - Proven leadership skills - Demonstrate ability to de-escalate situations - Effective communication and documentation skills - Ability to quickly learn new skills and apply them - Demonstrated skills to multitask and problem solve - Healthcare and medical terminology knowledge - Medical billing and claims process experience Education - High School Diploma or GED Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include: - Medical, dental, and vision coverage - Paid time off - Retirement savings options - Wellness programs - Other resources, based on eligibility Additional details about available benefits are provided during the application process and on Benefits Moments.

Role Description Empower Lives, Shape Futures, and Build Your Career – All From Home! AO Globe Life is thrilled to offer an exciting opportunity for individuals eager to launch their careers in a supportive and flexible work environment. We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you to make a meaningful impact from the comfort of your own home. As a Remote Entry-Level Managing Agent, you will: - Engage with Members: Make daily phone calls to our extensive member database to understand their financial needs and provide tailored solutions. - Deliver Expert Guidance: Analyze members’ financial situations and explain the advantages of additional benefits products with clarity and confidence. - Foster Relationships: Maintain consistent communication with members throughout the application process, offering updates, answering questions, and resolving issues. - Support Active Policyholders: Conduct policy reviews, assist with beneficiary changes, and guide members through claims processes. - Ensure Compliance: Adhere to all legal regulations and ethical standards in the management and sale of life insurance policies. Qualifications - Excellent verbal and written communication skills. - Proficiency in computer use and relevant software applications. - Strong organizational and time management skills. - Self-motivation and attention to detail. - Sales experience (preferred but not required). - A competitive mindset with a natural sales acumen. - Exceptional problem-solving skills and critical thinking abilities. - Ability to work independently and as part of a team. - Receptive to feedback and eager to grow through coaching. Requirements - This position is open to U.S. residents and citizens only. - You must be physically located and legally authorized to work in the United States. Benefits - Unlimited Earning Potential: Achieve over $100K annually through uncapped commissions. - Flexibility: Work remotely with a schedule that works for you. - Warm Leads: Skip cold calling—our database provides qualified leads. - No Overhead Expenses: Focus on your success without added costs. - Incentives: Earn performance-based bonuses and awards. - Union Membership: Enjoy the benefits and support of OPEIU Local 277. Company Description For over 70 years, AO Globe Life has been a trusted organization dedicated to serving working families, veterans, and labor union members. As part of AO South, you’ll help enhance the lives of those who’ve dedicated themselves to others by providing tailored benefits programs and unparalleled support.