Digi International

Title: Digital Marketing Specialist (Hopkins, MN - Hybrid, or Remote) Location: Hopkins; United States Job Description: Job category: Marketing Requisition number: DIGIT001633 Full-time Remote Job details Since 1985, Digi International has been a pioneer in wireless communication, forging the future for connected devices and responding to the needs of the people and enterprises that use them. Before the Internet of Things was a thing, we built M2M and IoT devices, adapted to evolving network standards, and optimized data communications around the most advanced protocols and emerging technologies. From radio frequency modems to gateways, cellular routers, networking devices, embedded system-on-modules (SOM) and single-board computers (SBCs), Digi's solutions have continually grown to serve an extensive breadth of applications across the IoT landscape. Today, our IoT offerings include sensor-based solutions, a sophisticated platform for remotely monitoring device deployments of any size, anywhere, as well as professional design, implementation and certification teams to help you carry out your vision, no matter how large or small. What You Will Do Marketing Automation & Campaign Execution - Support the execution of marketing campaigns using platforms such as HubSpot or similar marketing automation tools • Assist with email campaigns, landing pages, and campaign workflows that capture and nurture leads • Support digital marketing initiatives including webinars, email programs, and promotional campaigns Demand Generation & Lead Management - Help support programs that generate Marketing Qualified Leads (MQLs) • Assist with lead segmentation, campaign tracking, and CRM integration • Help maintain lead nurture programs that guide prospects through the marketing funnel AI-Assisted Marketing Workflows - Use AI tools to support campaign development, marketing content creation, and analysis • Help develop repeatable workflows that improve marketing efficiency • Evaluate new AI tools that support marketing productivity and performance Digital Marketing & Social Media - Help manage Digi’s corporate social media presence including LinkedIn, Facebook, and X • Draft and schedule posts promoting products, events, and company updates • Monitor engagement and track performance metrics Marketing Analytics & Reporting - Maintain campaign data including audience segments and campaign tracking • Support marketing dashboards and performance reporting • Help identify opportunities to improve campaign performance and engagement Who You Are and What You Bring - Bachelor’s degree in Marketing, Communications, Business, or related field - Basic understanding of digital marketing, email campaigns, and social media - Strong written communication and organizational skills - Interest in marketing technology platforms and AI tools - Interested in AI-driven marketing, marketing automation, and digital campaigns - Enjoys combining creative marketing with data and analytics - Curious about new marketing technologies and interested in learning how AI can improve marketing effectiveness. Desired But Not Required - Exposure to marketing automation platforms such as HubSpot, Marketo, or Mailchimp • Familiarity with AI-assisted marketing tools or generative AI platforms • Experience using Google Analytics or marketing dashboards • Experience supporting social media or digital marketing initiatives What We Offer - Hands-on experience executing AI-assisted marketing campaigns • Experience working with marketing automation platforms and CRM integrations • Exposure to modern AI-driven marketing workflows • Mentorship from experienced marketing and demand generation leaders Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings. The anticipated base pay range for this position is $51,000 – $80,000. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually. At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates. *Please note that we are unable to provide visa sponsorship for this position. This includes, but is not limited to, work visas, employment-based visas, or residency sponsorship. Candidates must have valid work authorization in the United States at the time of application. Visa applications of any kind will not be considered.

Title: Marketing Campaign and Content Specialist (Hopkins, MN - Hybrid or Remote) Location: Hopkins United States Job category: Marketing Requisition number: MARKE001634 - Full-time - Hybrid Description Since 1985, Digi International has been a pioneer in wireless communication, forging the future for connected devices and responding to the needs of the people and enterprises that use them. Before the Internet of Things was a thing, we built M2M and IoT devices, adapted to evolving network standards, and optimized data communications around the most advanced protocols and emerging technologies. From radio frequency modems to gateways, cellular routers, networking devices, embedded system-on-modules (SOM) and single-board computers (SBCs), Digi's solutions have continually grown to serve an extensive breadth of applications across the IoT landscape. Today, our IoT offerings include sensor-based solutions, a sophisticated platform for remotely monitoring device deployments of any size, anywhere, as well as professional design, implementation and certification teams to help you carry out your vision, no matter how large or small. Location: Remote or in Hybrid to Hopkins, MN headquarters Position Digi International is seeking an AI‑Assisted Content Producer to support the scalable production of high‑quality digital content that drives website engagement, organic traffic, and lead generation for Digi’s IoT and managed connectivity solutions. Reporting to the Content Operations & Media Relations Supervisor, and supporting the Sr. Manager of Digital Content Strategy & Growth, this role combines modern AI‑assisted content creation tools with strong editorial judgment. The AI‑Assisted Content Producer accelerates research, ideation, and drafting while ensuring outputs meet Digi’s standards for technical accuracy, brand voice, search visibility, and audience engagement. This position plays a key role in translating complex IoT, networking, and edge computing topics into accessible and compelling content across Digi.com, digital campaigns, and thought leadership initiatives. What You Will Do - Produce digital content including blog articles, website pages, customer success stories, and marketing assets aligned with Digi’s digital content strategy. - Use AI tools to accelerate research, outline development, and first‑draft content creation across multiple formats. - Edit and refine AI‑generated drafts to ensure clarity, accuracy, technical credibility, and alignment with Digi’s brand voice. - Translate complex technology concepts into clear narratives for technical and business audiences. - Support the development of product, solution, and industry‑focused website content. AI‑Assisted Content Development - Leverage generative AI tools for research summaries, outlines, content drafts, and content variations. - Develop and refine prompts and workflows that improve the quality and efficiency of AI‑assisted content production. - Validate AI‑generated information through research and collaboration with internal subject matter experts. - Continuously improve workflows that combine AI efficiency with strong editorial quality. SEO, AEO & Digital Discovery Optimization - Structure content to improve discoverability in traditional search engines and AI‑driven discovery platforms. - Apply SEO best practices including keyword alignment, metadata optimization, and internal linking. - Support the development of topic clusters and authority content in strategic IoT and connectivity solution areas. - Assist in optimizing content for Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO). Content Production & Campaign Support - Assist in producing digital assets for product launches, marketing campaigns, and demand generation initiatives. - Create supporting content for landing pages, blog posts, case studies, and marketing collateral. - Update and optimize existing website content to maintain accuracy and improve search performance. - Support the development of customer success stories and technical thought leadership content. Collaboration - Work closely with the Supervisor, Content Operations & Media Relations to execute the editorial calendar. - Collaborate with product marketing, marketing campaigns, and sales teams to produce content aligned with business priorities. - Coordinate with design and digital teams when content requires visual or multimedia components. Who You Are and What You Bring - Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field. - 0–3 years of experience in digital content creation, marketing, or communications (internships acceptable). - Strong writing and editing skills with attention to clarity and detail. - Familiarity with generative AI tools used for research and content creation. - Basic understanding of SEO and digital content best practices. - Interest in technology topics such as IoT, connectivity, networking, or edge computing. Key Competencies - AI‑assisted content creation - Writing and storytelling - Research and curiosity - Digital marketing fundamentals - Collaboration and communication - Attention to detail Desired But Not Required - Experience writing blog posts, technical articles, or marketing content. - Familiarity with CMS platforms used for website publishing. - Exposure to SEO tools such as SEMrush, Ahrefs, or similar platforms. - Interest in emerging AI technologies used in marketing and content production. Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings. The anticipated base pay range for this position is $50,000 – $80,000. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually. At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates. *Please note that we are unable to provide visa sponsorship for this position. This includes, but is not limited to, work visas, employment-based visas, or residency sponsorship. Candidates must have valid work authorization in the United States at the time of application. Visa applications of any kind will not be considered. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Develop and maintain components of Digi’s corporate website and digital platforms using modern web technologies. • Build backend services and APIs that support web functionality, integrations, and data collection. • Extend CMS and web platform capabilities through custom development and system integrations. • Maintain clean, well-documented, and scalable code. • Build and maintain integrations between the website and enterprise platforms including CRM systems, analytics platforms, marketing automation tools, and AI services. • Develop automation workflows that reduce manual processes and improve digital platform reliability. • Implement data collection and instrumentation that supports analytics and reporting. • Use AI-assisted development tools to accelerate coding, testing, and documentation. • Help manage and improve the AI tool environment used by the digital team. • Develop structured prompts, workflows, and documentation to ensure AI tools are used in a repeatable and controlled development process. • Evaluate and test new AI tools that improve development efficiency. • Monitor website performance and system integrations. • Identify bottlenecks and recommend improvements to platform scalability and performance. • Participate in structured testing and optimization initiatives.

• Own platform-level technical decisions for distributed cloud components and microservices • Lead and mentor the development team • Design, develop, and optimize real-time data pipelines • Define and implement REST APIs and microservice architectures for large-scale IoT deployments • Oversee cloud infrastructure deployment and operations (AWS or equivalent) • Design and manage LoRaWAN networks and other IoT protocols • Design and implement scalable, high-performance data systems • Drive technical strategy for web interfaces and dashboards • Lead IoT security efforts • Ensure platform compliance with ISO 9001 standards • Collaborate cross-functionally with various teams • Provide senior-level technical guidance and Level 3 support for production IoT systems • Develop and execute automated unit and integration tests • Document platform architecture and operational procedures • Participate in Agile planning and governance

• Establish market leadership for SmartSense IoT Solutions within the Healthcare vertical by winning new enterprise accounts in that Vertical. • Develop and build a robust sales pipeline through outbound prospecting, working with internal sales resources, leveraging personal network and attending industry events. • Manage sales process, coordinate account meetings, and utilize internal resources to support opportunities. • Develop and maintain executive customer relationships at assigned accounts. • Develop and execute winning account strategies. • Draft, negotiate, and finalize appropriate agreements to close sales. • Meet and exceed all annual sales quotas and goals. • Up to 50% travel required

Title: Accounts Receivable Analyst (Hopkins, MN - Hybrid) Location: Hopkins, MN, United States Job Category: Finance Requisition Number: ACCOU001610 Full-Time Hybrid Hopkins, MN 55343, USA Job Description: Digi International (Digi) is a leading global provider of mission-critical and business-critical machine-to-machine (M2M) and Internet of Things (IoT) connectivity products and services. We help our customers create next generation connected products, deploy, and manage critical communications infrastructures in demanding environments. Our embedded modules and off-the-shelf routers, gateways and network products are designed for relentless reliability and deliver unquestioned performance and security. Our cloud-based software and professional services help customers put their connected products and assets to work across a broad range of mission-critical industry applications. Founded in 1985, we have helped our customers connect over 100 million things and growing. Position AR Analyst is responsible for managing assigned customer accounts which includes providing analysis and interpretation of a customer's financial status, including risk evaluation and assignment of appropriate credit limits. Will also manage the day-to-day customer collections function, including reconciliation of accounts, credit memos, reports, write off activity and routine calls to customers for collection of past due accounts. This position will also provide support to the accounts receivable credit and collections team as needed and assigned. What You Will Do - Manage assigned customer accounts, collections and reconciliation - Analyze and interpret customer financial status and provide recommendations on credit limits to management - Ensures company's credit management policies are followed; monitors and reports any credit concerns to management - Works with sales, Customer Service and AR Accounting team and customers to resolve credit issues and provide assistance and direction - Ensures AR credit and collection team daily, weekly and month end processes are completed in a timely and accurate manner - Process debit/credit memos and journal entries related to AR activity - Respond to customer (internal or external) inquiries relating to statements, invoices, account lists, etc. - Serve as back-up support for Digi US Cash Applications team - Actively participate in Sarbanes 404 controls focused on AR Credit /Collection - Assist with customer sales tax inquiries and information - Provide recommendation to process and procedures that improve efficiency and accuracy - Invoice in and manage customer on-line portals for those accounts requiring portal billing - Special projects as assigned Who You Are and What You Bring - Bachelor's Degree in Accounting, Finance or another related field and 1-3 years of accounting experience, OR equivalent combination of education and experience - Experience with credit risk analysis and ability to review and analyze financial statements - Must be able to work independently - Must possess business acumen and have the capability to deal with small to large business owners with unique credit requests - Must be flexible and respond timely - Must be detail oriented and possess strong computer skills (Windows and Microsoft Office) - Proven ability to manage deadlines and multi-task - Excellent communication, organizational and problem solving skills Desired But Not Required - Knowledge of NetSuite - Experience with SOX compliance, staff accounting Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings. The anticipated base pay range for this position is $52,000-62,000. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate's relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually. At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates. - Please note that we are unable to provide visa sponsorship for this position. This includes, but is not limited to, work visas, employment-based visas, or residency sponsorship. Candidates must have valid work authorization in the United States at the time of application. Visa applications of any kind will not be considered.

• Collaborate with the sales team to understand customer needs, present solutions, and drive the technical sales cycle for Digi's wireless routers and managed services • Design and propose end-to-end solutions for customers, integrating Digi's cellular routers, remote management, security, and managed connectivity services • Conduct product demonstrations, proof-of-concepts (POCs), and technical deep dives for customers and partners • Train and support partners to successfully position and deploy Digi’s wireless connectivity solutions • Assist in creating technical proposals, white papers, best practice guides, and solution architectures tailored to customer needs • Stay up to date with industry trends, emerging wireless technologies (5G, LTE, Private Networks), and IoT innovations to provide thought leadership • Work closely with product management, engineering, and customer support teams to relay field insights and contribute to product development • Provide guidance on deployments, troubleshooting, and solution optimization to ensure customer success

• You, along with your territory team will support and drive a proactive renewal process by engaging customers 90/60/30 days ahead of contract expiration. • You will track all interactions in internal systems, identify risks early, and take action to mitigate churn. • You will leverage tools such as NetSuite and other internal systems to create quotes and manage customer records. • You will follow up on inbound and outbound leads within 72 business hours, document interactions, qualify opportunities, and help build an early-stage pipeline. • You, along with your regional team, will maintain clean, accurate opportunity data to support forecasting and leadership visibility. • You will work closely with regional sales and customer success teams to assist with quotes, pricing, and customer updates.

• Understand customer business and application requirements; provide pre-sales technical and design support with prospective customers and partners over the phone, via email, and in person • Design and develop proof-of-concept applications to demonstrate product capabilities • Build and deploy containerised applications on Digi devices • Act as liaison between the Sales Team and Engineering, Technical Support, Product Marketing, and Product Management • Provide customer training programmes and technical sales presentations as required • Set up, test, and replicate customer hardware, software, networking, and application issues in a lab environment • Develop and maintain strong technical relationships with customer and partner contacts • Assist in driving revenue across both Business Units

• Build and develop strong relationships with channel partners across Australia and New Zealand • Engage partners regularly via phone and virtual meetings to drive activity and pipeline • Support partners in identifying and progressing new business opportunities • Help partners understand and confidently position Opengear solutions • Act as a key point of contact for partner communication and day-to-day support • Collaborate with Sales Engineers to support technical discussions and customer opportunities • Maintain and update pipeline, partner activity, and account information in CRM • Identify new potential partners and support onboarding and relationship development • Contribute to partner engagement initiatives, campaigns, and follow-ups • Travel occasionally to strengthen new and existing partner relationships