Pet care is a lifelong journey. Welcome to your destination.
District Director
Location
Minnesota
Posted
12 days ago
Salary
$75K - $85K / year
Seniority
Lead
Job Description
District Director
Destination Pet, LLC
• Assume leadership over a portfolio of dynamic pet and veterinary facilities. • Meet and exceed the expectations of our pet guests and parents, providing health care, grooming, daycare, boarding, and training services. • Cultivate exceptional teams, steering them toward the realization of our company’s mission, vision, and core values. • Serve as a pillar of advocacy for animals and ensure delivery of top-tier care and center performance. • Conduct a minimum of monthly center/practice visits or more often as needed. • Monitor day-to-day operations and strategic initiatives that drive revenue within the assigned district. • Partner with Center Leadership and District Veterinary Directors on scheduling. • Partner with Recruiting and District Veterinary Directors on doctor hiring, retention, support, and compensation. • Analyze financial reports and statistics from each location. • Celebrate achievements and identify revenue growth opportunities. • Ensure compliance with federal and local labor laws and various safety programs. • Manage individual growth plans and development opportunities. • Monitor facility standards, cleanliness, and operational efficiency. • Resolve customer and staff complaints not resolved at a center level. • Interact with customers, guests, visitors, and team members in a courteous manner.
Job Requirements
- Must be a pet fanatic – pets are part of our family!
- Demonstrated flexibility in scheduling, including availability during evenings and weekends to serve as emergency on call support.
- Exceptional leadership and organizational acumen.
- Proficiency in articulate verbal and written communication skills.
- A passionate affinity for animals, exuding an enthusiastic and caring demeanor, with impeccable attention to detail
- Proficiency in computer applications including Microsoft Office Suite and database applications.
- Proficiency in task prioritization and delegation as dictated by specific circumstances.
- Outstanding interpersonal and customer service skills.
- Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the public.
- Management experience in a multi-unit environment and/or strong demonstration of previous management experience
- Bachelor’s Degree preferred
- Required travel 50%-75%, including overnight
- Must frequently lift 40 pounds.
- Must be able to handle frequent sitting, standing and walking
- Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
Benefits
- Health, vision, dental, long & short-term disability, and Life insurance
- A Startup mentality company with stable funding.
- Set paths to leadership opportunities
- A healthy work-life balance with flexible & set schedule opportunities.
- 401k match
- Pet Care discounts
- Generous PTO
- Opportunity to grow your career with a network of like-minded professionals
- Employer sponsored pet insurance
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