Community Veterinary Partners

• Lead and manage the monthly, quarterly, and annual financial close processes to ensure timely and accurate reporting. • Oversee the Finance team's role in the end-to-end integration of new acquisitions and new-build locations. • Review consolidated financial statements, balance sheet reconciliations, and variance analyses for multi-unit operations. • Maintain, monitor, and enhance internal control frameworks across all accounting functions to mitigate risk. • Coordinate external audit processes, serving as the primary point of contact and managing the preparation of PBC schedules. • Partner with cross-functional leadership to streamline financial workflows and support strategic corporate objectives. • Provide mentorship, technical guidance, and professional development to the Accounting department. • Manage complex accounting treatments, including revenue recognition and purchase accounting for acquisitions.

• Provide tactical direction and vision to the CVP family of veterinary hospitals • Responsible for 13 to 17 locations • Ensure high level of customer service to clients and pets • Upkeep CVP medical and non-medical standards • Ensure compliance with all local, state, and federal laws • Accountable for P&L management and monthly reporting • Develop and implement solutions for revenue growth and cost control challenges • Recruit and develop Practice Managers and team members • Maintain clean and organized hospitals • Partner with Talent Acquisition for recruitment

• Oversee an accounts payable team • Direct the processing of invoices and payments • Maintain approval records for payments • Lead improvements to controls and efficiency of processes • Ensure payments are made accurately • Work with internal partners and external vendors • Manage invoice reconciliation and reporting • Communicate with stakeholders • Maintain documentation of vendors for 1099 reports • Identify opportunities for efficiencies in AP processes • Assist with ad-hoc requests • Escalate issues to management • Responsible for supervising the accounts payable team

Role Description The Field Systems Implementation Specialist leads end-to-end software implementations for veterinary clinics, ensuring seamless onboarding, workflow alignment, and strong long-term adoption. This role serves as the primary hospital-facing project lead from initial scoping through go-live and stabilization. You will partner cross-functionally with Internal Operations, Care Advancement, IT/Data, and Leadership to deliver projects on time, within scope, and aligned to business objectives. The ideal candidate combines project management expertise, veterinary workflow knowledge, and strong communication skills. This role requires managing multiple concurrent implementations in a fast-paced environment. Travel: Approximately 70% including on-site go-live support as needed. Key Responsibilities - Implementation & Project Management - Own the full implementation lifecycle from discovery through post-launch sustainment - Develop and manage project plans, timelines, milestones, and risk tracking - Ensure projects meet defined scope, quality standards, and KPIs - Maintain accurate documentation in Smartsheet and other project management systems - Manage multiple concurrent implementations while meeting deadlines - Client Leadership & Communication - Serve as the primary point of contact for veterinary clinics throughout implementation - Lead project meetings, status updates, and go-live coordination - Provide consistent progress reporting to internal stakeholders - Identify risks early and drive timely resolution - Training & Workflow Optimization - Deliver structured, role-based software training (clinical and administrative teams) - Align system configuration with clinical workflows, revenue processes, and operational best practices - Support go-live readiness and on-site or remote launch activities - Monitor adoption and recommend workflow improvements post-launch - Cross-Functional Collaboration & Process Improvement - Partner with internal and external stakeholders to scope projects and define milestones - Support integrations, feature launches, and system enhancements - Contribute to standardized implementation playbooks and documentation - Continuously refine processes to improve scalability and client experience Qualifications - 3+ years of experience in veterinary software implementation, training, customer success, or project management. - Direct experience working in a veterinary clinic or implementing veterinary software - Experience managing complex, cross-functional projects - Strong organizational skills and attention to detail - Excellent written and verbal communication skills - Ability to manage multiple priorities in a fast-paced environment - Willingness to travel (70%)

• Provide tactical direction and vision to the CVP family of veterinary hospitals. • Ensure each hospital provides a high level of customer service to our clients and pets. • Ensure all CVP medical and non-medical standards are upheld. • Develop and maintain strong business relationships with Practice Managers, Lead Doctors and Associate Doctors. • Accountable for P&L management; provides monthly reporting to Core Leadership team on outcomes. • Partner with Practice Managers and Lead Doctors to develop solutions for revenue and cost control challenges. • Work with Human Resources to select, recruit, develop and mentor teams. • Serves as escalation point for employee relation issues.

• Build and maintain a standardized taxonomy for veterinary procedures, medications, services, and products across all hospitals. • Work with medical, operational, and IT stakeholders to ensure taxonomy aligns with real-world workflows and industry standards. • Identify and resolve inconsistencies in existing datasets. • Establish rules and documentation for data classification to support scalable data governance. • Map local inventory SKUs and naming conventions to global inventory codes. • Partner with procurement, finance, operations and PIMS teams to ensure consistency and accuracy in product categorization. • Collaborate with pricing and finance teams to align taxonomy with pricing strategies. • Enable comparative pricing analysis and margin optimization by ensuring consistent categorization of services and goods. • Serve as a liaison between IT, medical teams, and business operations to ensure taxonomy is implemented effectively across systems. • Provide training and documentation for internal stakeholders to support adoption and compliance.

• Elevate Communication Across Channels • Lead Communication Planning for Key Initiatives • Translate Strategy Into Clear Messaging • Partner Across the Organization • Strengthen the CVP Story

• Own the full implementation lifecycle from discovery through post-launch sustainment • Develop and manage project plans, timelines, milestones, and risk tracking • Ensure projects meet defined scope, quality standards, and KPIs • Maintain accurate documentation in Smartsheet and other project management systems • Manage multiple concurrent implementations while meeting deadlines • Serve as the primary point of contact for veterinary clinics throughout implementation • Lead project meetings, status updates, and go-live coordination • Provide consistent progress reporting to internal stakeholders • Identify risks early and drive timely resolution • Deliver structured, role-based software training (clinical and administrative teams) • Align system configuration with clinical workflows, revenue processes, and operational best practices • Support go-live readiness and on-site or remote launch activities • Monitor adoption and recommend workflow improvements post-launch • Partner with internal and external stakeholders to scope projects and define milestones • Support integrations, feature launches, and system enhancements • Contribute to standardized implementation playbooks and documentation • Continuously refine processes to improve scalability and client experience