CREO

• Build and Deploy AI Solutions: Design, build, test, and deploy AI-powered solutions aligned to client business requirements. • Support AI Enablement Engagements: Contribute across the full lifecycle of client AI programs, from discovery through deployment and adoption. • Facilitate AI Upskilling and Training: Help non-technical users understand, adopt and get value from new AI solutions. • Drive AI Tool Fluency and Teach Back: Explore and evaluate new AI tools and frameworks to stay current.

• Lead and manage IT compliance and quality projects • Deliver client engagements focused on IT compliance, including but not limited to FDA, EU EMA, and other global health authority regulations, privacy regulations (GDPR, CCPA, etc.) or CAP/CLIA regulations. • Oversee the end-to-end lifecycle of IT compliance projects, from initial assessment and requirements gathering to implementation, validation, and post-implementation support. • This includes Computer Systems Validation (CSV) and, importantly, applying modern approaches to Computer Software Assurance (CSA) per FDA guidance and GAMP 5. • Lead technical discussions, document key compliance decisions, and track action items. • Ensure that projects meet client expectations, are completed on time, and align with relevant regulations and industry best practices (including 21 CFR Part 11, EU Annex 11), emphasizing true risk-based approaches to validation. • Maintain personal billable utilization at the rate of 1700 hours per year. • Develop compliance-focused client deliverables. • Create high-quality, client-ready deliverables that communicate complex IT compliance requirements and solutions in a clear and compelling way. • Utilize advanced skills in Excel and PowerPoint to develop detailed compliance roadmaps, IT strategy documents, system validation plans, and risk assessments. • Design technology presentations and reports that articulate business value and demonstrate how the proposed solutions will address client compliance challenges, improve data integrity, and mitigate risks. • Develop Policies, Procedures, Forms, and Templates to drive regulatory compliance in the IT domain. • Develop formal systems validation documentation (eg Validation Plans, Requirements/Specifications, Risk Assessments, Test Plans, Trace Matrices etc.) • Assist clients to improve and modernize their approaches to IT compliance • Lead data collection, IT analysis, and assessments related to IT compliance and Data Integrity. • Take the lead in gathering data and conducting analyses to understand and remediate client compliance challenges. • Conduct system audits, evaluate IT systems for compliance gaps, assess data integrity risks, and identify opportunities for compliance improvement and automation. • Assist customers to evaluate and/or implement technologies that automate compliance tasks, including ALM/VLM solutions or automated testing software, as well as ITSM solutions to manage change control. • Design technology solutions and architectures that meet regulatory requirements and incorporate best practices for data governance and security. • Develop sophisticated models for assessing IT compliance, cost structures, and risk mitigation. • Experience with qualification and/or validation of on-premises and cloud-based infrastructure and applications, including SaaS. • Manage and communicate complex IT compliance concepts to both technical and non-technical audiences; this will be critical to driving project success and ensuring that client expectations are consistently met or exceeded. • Actively contribute to business development activities by identifying IT compliance opportunities within existing client relationships and helping to acquire new clients. • Conduct compliance assessments, prepare proposals for IT compliance solutions, and contribute to the firm’s position as a leader in IT compliance within the life sciences industry. • Foster relationships with senior IT and Quality executives and influence decision-makers; this will be crucial to driving revenue growth and expanding the firm’s IT compliance consulting offerings.

JOB DESCRIPTION OVERVIEW CREO Consultants lead and deliver complex, security-focused engagements across Microsoft cloud and endpoint ecosystems. You will serve as a trusted advisor to client executives and technical teams, owning outcomes from scoping and solution design through execution, reporting, and remediation guidance. This role is ideal for a hands-on practitioner who can both architect and build, with strength in Identity & Access Management (IAM), Microsoft Azure/M365 security, and automation using PowerShell. Consultants work autonomously, mentor analysts, and contribute to proposals, statements of work (SOWs), and reusable delivery accelerators. POSITION RESPONSIBILITIES - Vulnerability & Framework Assessment Responsibilities - Schedule, run, and interpret vulnerability scans using tools like Tenable or Qualys - Track and report on remediation progress in collaboration with client IT teams - Assist with readiness assessments for SOC 2, ISO 27001, and NIST CSF - Map client controls to framework requirements and identify gaps - Client Leadership & Delivery - Own end-to-end delivery for security engagements (e.g., M365 hardening, Sentinel deployments, MDR onboarding, external/internal assessments). - Translate business risk into technical requirements; create architectures, roadmaps, and prioritized remediation plans. - Facilitate client workshops, runbooks, and executive readouts; produce clear, actionable deliverables and presentations. - Coordinate cross-functional teams; track scope, risks, issues, and dependencies; ensure on-time, on-budget delivery. - Identity & Access Management - Design and implement secure identity architectures in Microsoft Entra ID (Azure AD), including tenant configuration baselines. - Engineer Conditional Access policies, MFA, passwordless, risk-based access (Identity Protection), and step-up authentication. - Establish role-based access control (RBAC), Privileged Identity Management (PIM), Just-In-Time (JIT) access, and access reviews. - Build joiner/mover/leaver lifecycle processes; integrate HRIS/IDaaS; govern external/guest access and B2B collaboration. - Harden identities for hybrid environments (Entra Connect/Cloud Sync), legacy protocols, service principals, and workload identities. - Microsoft Cloud Security (Azure & M365) - Deploy and tune Microsoft Sentinel (data connectors, analytics rules, UEBA, workbooks, automation rules, hunting queries). - Implement Defender for Cloud and Microsoft 365 Defender (Endpoint, Identity, Office 365, Cloud Apps) with secure configurations. - Design secure landing zones (network segmentation, Private Link, Key Vault, managed identities, logging/monitoring). - Apply Zero Trust principles across identity, device, network, apps, and data; document security baselines and exceptions. - Integrate third-party controls (e.g., CrowdStrike) with Microsoft security for holistic detection and response. - Engineering & Automation (Powershell/Devops) - Develop robust PowerShell tooling and modules to automate Entra ID, Exchange Online, Defender, Intune, and Graph API workflows. - Create automation runbooks (e.g., Azure Automation, Functions) for repetitive administrative and incident response tasks. - Use KQL for analytics and threat hunting; build reusable dashboards and reports. - Follow secure coding standards, version control (Git), and CI/CD practices for infrastructure-as-code where applicable. - Detection, Response & Vulnerability Management - Triage and investigate alerts; lead incident response playbooks, root-cause analysis, and containment/remediation guidance. - Correlate telemetry across Sentinel, Microsoft 365 Defender, and endpoint tools; develop custom detections and enrichments. - Coordinate vulnerability scanning/validation and remediation with client teams; communicate risk and business impact. - Prepare client-ready IT deliverables. - Help design visually compelling and insightful IT presentations and reports, translating complex technical data into clear, actionable insights for clients - Your deliverables will include detailed technical documentation, spreadsheets, IT models, PowerPoint decks, and status reports, all designed to communicate intricate information in an accessible and professional manner - Collate data from vulnerability scans and penetration tests to create client deliverables - Collect data for analysis of business problems. - Assist in gathering, organizing, and analyzing data to address business challenges from an IT perspective - Work with clients to understand their technical requirements, conducting research, and synthesizing information to inform technology-related recommendations - Build Excel models to analyze IT-related data, such as system performance metrics, cost reduction, network optimization, and user engagement - Conduct vendor interviews, create IT-related surveys, and develop reports that provide valuable insights for client decision-making - Record information and disperse it to those who need it - Play a critical role in recording and summarizing technical discussions during internal and client meetings - Help capture essential IT-related details, ensuring that all important information is documented accurately and distributed to relevant stakeholders - Effective communication, both written and verbal, will be key in keeping the project team aligned, ensuring technical solutions are clearly communicated, and tracking action items and project progress - Governance, Risk & Compliance (GRC) - Map controls to frameworks (NIST CSF/800-53, ISO 27001, SOC 2); document policies/standards and exceptions. - Support audit readiness and evidence collection; drive continuous improvement with measurable KPIs. - Knowledge Sharing & Practice Development - Mentor analysts; perform peer reviews; contribute playbooks, templates, and accelerators. - Assist pre-sales with scoping, level-of-effort, and solution narratives; participate in client demos and POCs. - Maintain high level of billable time - Annual billable utilization target: 1,700 hours REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE - 6+ years in cybersecurity with significant client-facing consulting experience. - Deep Microsoft 365 administration and security configuration experience. - Advanced PowerShell scripting (module development, Graph API, REST), automation runbooks, and CLI tooling. - Hands-on IAM engineering: Conditional Access, MFA/passwordless, PIM/JIT, RBAC, access reviews, lifecycle (joiner/mover/leaver). - Azure and Microsoft security engineering: Sentinel, Defender for Cloud, Microsoft 365 Defender, secure landing zones, logging/monitoring. - Strong analytical and communication skills; ability to translate technical risk for executives and practitioners. - Bachelor’s degree in a relevant field or equivalent experience. - This role is open to remote candidates; however, preference will be given to those located in Durham, NC. CERTIFICATIONS (Required or within 6 months) - Microsoft Certified: Identity and Access Administrator Associate (SC-300). - Microsoft Certified: Azure Security Engineer Associate (AZ-500). - Strongly preferred: Cybersecurity Architect Expert (SC-100); Security Operations Analyst Associate (SC-200). ADDITIONAL DESIRED, BUT NOT REQUIRED - Experience integrating CrowdStrike Falcon with Microsoft security tools. - Experience with Infrastructure-as-Code (Bicep/Terraform) and policy (Azure Policy, Defender for Cloud). - Scripting beyond PowerShell (e.g., Python) for data analysis and automation. - Experience with data protection and compliance controls (DLP, Purview). Please note: This application may be reviewed in part by automated systems to help identify qualified candidates.

JOB DESCRIPTION OVERVIEW As a Principal Consultant specializing in Enterprise Systems, you will play a pivotal role in delivering cutting-edge, technology-driven solutions that drive digital transformation and business outcomes for our life sciences clients. You will assess complex business and technology landscapes to bring clarity and set strategic direction, leading complex, large-scale initiatives specifically focused on ERP, CRM, HCM and other enterprise software systems and infrastructure. In this role, you will manage multi-disciplinary teams and oversee strategic projects critical to client growth and innovation. Leveraging deep technical expertise, you will guide growth-oriented life sciences businesses through their most challenging IT transformation journeys. This role requires a "seller-doer" mindset, combining senior leadership oversight with active business development to expand the firm’s footprint in the life sciences industry. POSITION RESPONSIBILITIES - Lead and drive IT strategy and digital transformation projects. - Lead and drive IT strategy and digital transformation projects, taking full ownership of the design and implementation of enterprise digital initiatives. - Serve as a subject matter expert in ERP, demonstrating a critical understanding of underlying business processes, including Procure-to-Pay, Order-to-Cash, General Ledger (GL), Planning, and Inventory. - Oversee the end-to-end lifecycle of engagements, from initial scoping and project staffing to final deployment, ensuring all business results and client expectations are met. - Deliver client-ready strategic solutions related to enterprise software systems (ERP, CRM, HCM), other SaaS solutions, and IT infrastructure. - Translate complex technical concepts into clear business solutions, helping senior executives understand and implement their IT vision. - Manage project execution and risk, delivering high-quality, on-time results while maintaining personal and team billable utilization targets. - Deliver client-ready deliverables, including advanced IT solutions and insights. - Deliver client-ready strategic IT solutions, including cloud architectures, enterprise software systems, data analytics frameworks, and IT infrastructure optimizations - Utilize your extensive expertise in technology to deliver practical recommendations, guiding senior executives on IT strategies designed to enhance operational efficiency, foster digital innovation, and strengthen competitive advantage. - Your ability to translate complex technical concepts into clear business solutions will be crucial in helping clients understand and implement their IT vision. - Champion data-driven IT decision-making and digital strategy. - Lead data-driven IT assessments, including infrastructure evaluations, application architecture reviews, and cloud readiness assessments, helping clients make informed decisions about their technology - Guide clients through the development of IT roadmaps that align technology strategies with business objectives, leveraging advanced analytics, machine learning, and automation tools to deliver tangible business outcomes - Your ability to synthesize complex technical data into strategic recommendations will be critical in helping clients optimize IT operations and accelerate digital transformation - Drive business development and client relationship growth. - Achieve annual sales targets by proactively identifying new business opportunities and developing long-term relationships with key decision-makers. - Prospect and network to maintain a robust pipeline of viable projects, focusing on "hunting" new opportunities. - Lead the development of proposals, including scoping, pricing, and presenting SOWs that align with client needs and firm margin targets. - Collaborate with colleagues to optimize the chance of contract signing and expand the firm's client base - Mentor and develop junior team members. - Mentor and develop junior consultants, fostering a collaborative team environment - Provide guidance on project management, client interaction, and skill development - Foster a culture of continuous learning to help cultivate the next generation of leaders within the firm - Exemplify core values and hold team members accountable for professional development plans and high standards of project delivery. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE - 10+ years of consulting or equivalent work experience, including proven expertise in leading complex, large-scale IT engagements. - Strong understanding of business and technology challenges in life sciences (biotech, biopharma, pharma services) and experience with companies owned by private-equity firms. - Proven expertise in ERP implementation and optimization; additional experience with CRM and HCM platforms is highly preferred. - Deep understanding of core business processes such as Procure-to-Pay, Order-to-Cash, GL, Planning, and Inventory. Knowledge of common CRM and HCM business processes an advantage. - Proven experience in a role requiring both individual sales credit and project delivery oversight. - Bachelor’s degree in a life-science, engineering, or relevant field. - Exceptional problem-solving skills and the ability to influence C-suite executives through strong written and verbal communication. - Advanced proficiency in tools like Microsoft Excel, PowerPoint, and project management software, with the ability to create sophisticated technical models, roadmaps, and strategic presentations. - Ability to thrive in fast-paced environments, managing multiple, high-impact IT projects simultaneously while ensuring on-time, on-budget delivery and exceptional client satisfaction. - A strong track record of navigating complex client needs and leading technology implementations that drive business growth and competitive advantage. - This role is open to remote candidates; however, preference will be given to those located in Boston, MA; or Durham, NC. Please note: This application may be reviewed in part by automated systems to help identify qualified candidates.

JOB DESCRIPTION OVERVIEW As a Principal Consultant specializing in Enterprise Systems, you will play a pivotal role in delivering cutting-edge, technology-driven solutions that drive digital transformation and business outcomes for our life sciences clients. You will assess complex business and technology landscapes to bring clarity and set strategic direction, leading complex, large-scale initiatives specifically focused on ERP, CRM, HCM and other enterprise software systems and infrastructure. In this role, you will manage multi-disciplinary teams and oversee strategic projects critical to client growth and innovation. Leveraging deep technical expertise, you will guide growth-oriented life sciences businesses through their most challenging IT transformation journeys. This role requires a "seller-doer" mindset, combining senior leadership oversight with active business development to expand the firm’s footprint in the life sciences industry. POSITION RESPONSIBILITIES - Lead and drive IT strategy and digital transformation projects. - Lead and drive IT strategy and digital transformation projects, taking full ownership of the design and implementation of enterprise digital initiatives. - Serve as a subject matter expert in ERP, demonstrating a critical understanding of underlying business processes, including Procure-to-Pay, Order-to-Cash, General Ledger (GL), Planning, and Inventory. - Oversee the end-to-end lifecycle of engagements, from initial scoping and project staffing to final deployment, ensuring all business results and client expectations are met. - Deliver client-ready strategic solutions related to enterprise software systems (ERP, CRM, HCM), other SaaS solutions, and IT infrastructure. - Translate complex technical concepts into clear business solutions, helping senior executives understand and implement their IT vision. - Manage project execution and risk, delivering high-quality, on-time results while maintaining personal and team billable utilization targets. - Deliver client-ready deliverables, including advanced IT solutions and insights. - Deliver client-ready strategic IT solutions, including cloud architectures, enterprise software systems, data analytics frameworks, and IT infrastructure optimizations - Utilize your extensive expertise in technology to deliver practical recommendations, guiding senior executives on IT strategies designed to enhance operational efficiency, foster digital innovation, and strengthen competitive advantage. - Your ability to translate complex technical concepts into clear business solutions will be crucial in helping clients understand and implement their IT vision. - Champion data-driven IT decision-making and digital strategy. - Lead data-driven IT assessments, including infrastructure evaluations, application architecture reviews, and cloud readiness assessments, helping clients make informed decisions about their technology - Guide clients through the development of IT roadmaps that align technology strategies with business objectives, leveraging advanced analytics, machine learning, and automation tools to deliver tangible business outcomes - Your ability to synthesize complex technical data into strategic recommendations will be critical in helping clients optimize IT operations and accelerate digital transformation - Drive business development and client relationship growth. - Achieve annual sales targets by proactively identifying new business opportunities and developing long-term relationships with key decision-makers. - Prospect and network to maintain a robust pipeline of viable projects, focusing on "hunting" new opportunities. - Lead the development of proposals, including scoping, pricing, and presenting SOWs that align with client needs and firm margin targets. - Collaborate with colleagues to optimize the chance of contract signing and expand the firm's client base - Mentor and develop junior team members. - Mentor and develop junior consultants, fostering a collaborative team environment - Provide guidance on project management, client interaction, and skill development - Foster a culture of continuous learning to help cultivate the next generation of leaders within the firm - Exemplify core values and hold team members accountable for professional development plans and high standards of project delivery. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE - 10+ years of consulting or equivalent work experience, including proven expertise in leading complex, large-scale IT engagements. - Strong understanding of business and technology challenges in life sciences (biotech, biopharma, pharma services) and experience with companies owned by private-equity firms. - Proven expertise in ERP implementation and optimization; additional experience with CRM and HCM platforms is highly preferred. - Deep understanding of core business processes such as Procure-to-Pay, Order-to-Cash, GL, Planning, and Inventory. Knowledge of common CRM and HCM business processes an advantage. - Proven experience in a role requiring both individual sales credit and project delivery oversight. - Bachelor’s degree in a life-science, engineering, or relevant field. - Exceptional problem-solving skills and the ability to influence C-suite executives through strong written and verbal communication. - Advanced proficiency in tools like Microsoft Excel, PowerPoint, and project management software, with the ability to create sophisticated technical models, roadmaps, and strategic presentations. - Ability to thrive in fast-paced environments, managing multiple, high-impact IT projects simultaneously while ensuring on-time, on-budget delivery and exceptional client satisfaction. - A strong track record of navigating complex client needs and leading technology implementations that drive business growth and competitive advantage. - This role is open to remote candidates; however, preference will be given to those located in Boston, MA; or Durham, NC. Please note: This application may be reviewed in part by automated systems to help identify qualified candidates.

• Lead and manage client projects • Shape the overall direction of the engagement • Deliver client-ready deliverables, insights, and solutions • Drive business development and client relationship growth • Mentor and develop junior team members