ABOUT YOU

• Own and manage 5-10 enterprise customer relationships from a technical perspective • Act as trusted advisor for platform usage, integration best practices, and architecture decisions • Translate complex customer requirements into actionable feature requests and influence the product roadmap • Map business needs to product features and drive proactive adoption • Coordinate technical escalations with solution engineering, support, and product teams • Lead technical QBRs, integration reviews, and roadmap alignment workshops • Monitor platform health, usage, and KPIs, recommending improvements

• Own end-to-end technical responsibility and management of 5–10 enterprise customer relationships • Act as a trusted advisor for platform usage, integration best practices, and architectural decisions • Translate complex customer requirements into actionable feature requests and contribute to shaping the product roadmap • Align business requirements with product capabilities and proactively drive adoption • Coordinate technical escalations with Solution Engineering, Support, and Product teams • Lead technical QBRs, integration reviews, and workshops to align on the roadmap • Monitor platform health, usage, and KPIs, and derive recommendations for improvements

• Lead end-to-end implementation and migration projects for enterprise clients • Define and document target architectures, integrating SCAYLE with client systems (ERP, PIM, CRM) • Provide guidance on SCAYLE platform capabilities, APIs, and composable commerce • Translate business requirements into technical specifications and actionable work packages • Collaborate with external partners to ensure delivery quality and standards compliance • Review and validate integrations: REST APIs, webhooks, and asynchronous data flows • Support cross-functional teams in resolving technical blockers

• Own and manage 5-10 enterprise customer relationships from a technical perspective • Act as trusted advisor for platform usage, integration best practices, and architecture decisions • Translate complex customer requirements into actionable feature requests and influence the product roadmap • Map business needs to product features and drive proactive adoption • Coordinate technical escalations with solution engineering, support, and product teams • Lead technical QBRs, integration reviews, and roadmap alignment workshops • Monitor platform health, usage, and KPIs, recommending improvements

• Lead end-to-end implementation and migration projects for enterprise customers • Define and document target architectures and integrate SCAYLE into customer systems (ERP, PIM, CRM) • Advise on the capabilities of the SCAYLE platform, its APIs, and composable commerce • Translate business requirements into technical specifications and actionable work packages • Collaborate with external partners to ensure delivery quality and compliance with standards • Review and validate integrations: REST APIs, webhooks, and asynchronous data flows • Support cross-functional teams in resolving technical blockers

• Lead end-to-end implementation and migration projects for enterprise clients • Define and document target architectures, integrating SCAYLE with client systems (ERP, PIM, CRM) • Provide guidance on SCAYLE platform capabilities, APIs, and composable commerce • Translate business requirements into technical specifications and actionable work packages • Collaborate with external partners to ensure delivery quality and standards compliance • Review and validate integrations: REST APIs, webhooks, and asynchronous data flows • Support cross-functional teams in resolving technical blockers

• Lead and steer complex replatforming projects independently • Manage System Integrators and external partners to meet SCAYLE standards • Ensure smooth connectivity and operation of customer environments post-go-live • Own project lifecycle from planning to rollout, including budget and resource management • Collaborate with internal and external stakeholders to align priorities and expectations • Maintain transparent communication, progress tracking, and documentation throughout projects • Apply agile methods to drive timely decisions and efficient execution

• Lead and independently manage complex replatforming projects • Manage system integrators and external partners to meet SCAYLE standards • Ensure connectivity and the operation of customer environments run smoothly after go-live • Own the project lifecycle from planning to rollout, including budget and resource management • Collaborate with internal and external stakeholders to align priorities and expectations • Maintain transparent communication, progress tracking, and documentation throughout projects • Apply agile methodologies to support timely decision-making and efficient delivery

• Lead end-to-end implementation and migration projects for enterprise clients • Define and document target architectures, integrating SCAYLE with client systems (ERP, PIM, CRM) • Provide guidance on SCAYLE platform capabilities, APIs, and composable commerce • Translate business requirements into technical specifications and actionable work packages • Collaborate with external partners to ensure delivery quality and standards compliance • Review and validate integrations: REST APIs, webhooks, and asynchronous data flows • Support cross-functional teams in resolving technical blockers