Comtech Telecommunications Corp.

• You will play a pivotal role in driving company bookings and market expansion in the Public Safety industry. • You will be responsible for prospecting, developing, and closing new business; while also managing customer renewals occurring within your territory. • Sales are conducted via direct selling as well as the use of 3rd party channel partners. • This role requires strategic key account management, business development efforts, and cross functional team collaboration. • Professional presentation and interpersonal skills. • Multi-year government contract creation and negotiation. • Cultivating key accounts and shaping customer criteria long before purchasing time frames occur. • With support from the proposals team, lead the response to Requests for Proposal (RFPs). • Analyze market trends, competitive dynamics, and customer feedback to identify opportunities for growth and innovation. • Drive sales pipeline management, forecasting accuracy, and deal closure, ensuring consistent achievement of sales targets. • Foster a culture of continuous improvement and accountability, implementing best practices and sales methodologies to drive performance excellence. • Maintain accurate and up to date CRM information. • Support finance with invoice and payment activities. • Discover new potential sales opportunities by monitoring relevant standards organization activities and attending trade shows.

Director, Program Management Location: Remote, United States Job Description: Full Time Regular Requisition ID: 4883 Title: Director, Program Management Department: Program Management FLSA Status: Exempt Location: Remote Level: M4 Company Overview Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. Position Summary The Director, Program Management serves as a senior program management expert responsible for guiding the successful execution of complex engineering and manufacturing programs for government and defense customers. In this role, the Director provides strategic program direction, drives cross-functional alignment, and ensures programs meet schedule, cost, technical, and quality requirements. The Director also leads, mentors, and supervises Program Managers and program management staff, establishing program management best practices, driving accountability, and supporting the development of high-performing teams across the organization. Responsibilities - Oversee planning, execution, and performance of all active programs, ensuring schedule adherence, cost control, quality, and customer satisfaction. - Drive operational readiness, risk mitigation, and resource planning across engineering, manufacturing, supply chain, quality, and contracts. - Lead program reviews, performance reporting, and communication with internal leadership and customers. - Partner with engineering and manufacturing to define program plans, production strategies, build schedules, and technical milestones. - Ensure alignment between program requirements and operational capabilities, escalating challenges and driving solutions proactively. - Manage program budgets, forecasts, and Earned Value Management (EVM) where applicable. - Oversee contract changes, scope management, configuration control, and delivery commitments. - Implement best practices for program management processes, tools, metrics, and cross functional workflows. - Develop and mentor a high performing program management team, build strong leadership capability and customer-focused execution. - Support new business proposals by providing operational input to schedules, staffing, risk, cost, and execution plans. - Foster a culture of accountability, continuous improvement, and operational excellence. - Manage, direct, and mentor Program Managers and program management staff, driving accountability, professional development, leadership growth, and high-performance execution across the organization. Requirements - Proven experience leading large, cross functional teams and managing multiple concurrent programs. - Strong understanding of manufacturing operations, engineering development, supply chain, and quality processes. Skills - Experience with government contracting, including FAR/DFARS, EVM, and formal program reporting. - Excellent communication, customer interface, and leadership skills. - Ability to drive execution, resolve operational issues, and manage risk in fast paced, technical environments. Education - Bachelor’s degree in engineering, Business, Operations, or related field; master’s preferred. Experience - 12 – 15+ years of experience in program or operations management within a government contracting, aerospace, defense, or complex manufacturing environment. About: This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements. The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.

• Oversee planning, execution, and performance of all active programs, ensuring schedule adherence, cost control, quality, and customer satisfaction. • Drive operational readiness, risk mitigation, and resource planning across engineering, manufacturing, supply chain, quality, and contracts. • Lead program reviews, performance reporting, and communication with internal leadership and customers. • Partner with engineering and manufacturing to define program plans, production strategies, build schedules, and technical milestones. • Ensure alignment between program requirements and operational capabilities, escalating challenges and driving solutions proactively. • Manage program budgets, forecasts, and Earned Value Management (EVM) where applicable. • Oversee contract changes, scope management, configuration control, and delivery commitments. • Implement best practices for program management processes, tools, metrics, and cross functional workflows. • Develop and mentor a high performing program management team, build strong leadership capability and customer-focused execution. • Support new business proposals by providing operational input to schedules, staffing, risk, cost, and execution plans. • Foster a culture of accountability, continuous improvement, and operational excellence. • Manage, direct, and mentor Program Managers and program management staff, driving accountability, professional development, leadership growth, and high-performance execution across the organization.

• Play a pivotal role in driving company bookings and market expansion in the Public Safety industry. • Prospecting, developing, and closing new business; managing customer renewals within your territory. • Conduct sales via direct selling as well as the use of 3rd party channel partners. • Requires strategic key account management, business development efforts, and cross-functional team collaboration. • Professional presentation and interpersonal skills. • Lead the response to Requests for Proposal (RFPs), crafting strategic narratives that align with customer value propositions. • Drive sales pipeline management, forecasting accuracy, and deal closure, ensuring consistent achievement of sales targets.

• Play a pivotal role in driving company bookings and market expansion in the Public Safety industry. • Focus on selling Allerium’s Agency Solutions including 9-1-1 Call Handling Equipment (CHE/CPE). • Responsible for prospecting, developing, and closing new business; managing customer renewals occurring within your territory. • Conduct sales via direct selling as well as the use of 3rd party channel partners. • Requires strategic key account management, business development efforts, and collaboration with cross-functional teams. • Professional presentation and interpersonal skills required. • Creation and negotiation of multi-year government contracts. • Analyze market trends, competitive dynamics, and customer feedback to identify opportunities for growth and innovation. • Drive sales pipeline management, forecasting accuracy, and deal closure, ensuring consistent achievement of sales targets. • Foster a culture of continuous improvement and accountability, implementing best practices and sales methodologies to drive performance excellence. • Maintain accurate and up-to-date CRM information. • Support finance with invoice and payment activities.

• Develop and lead Comtech’s end to end Customer Success and Service Delivery strategy, including onboarding, adoption, expansion, renewal, and advocacy. • Ensure seamless transitions across Sales, Implementation, Service Delivery, and long term support functions. • Build scalable processes that support growth while delivering a high touch customer experience. • Ensure service delivery and success programs are tailored to mission needs across multiple industries. • Partner with Sales leadership to drive expansion opportunities and reduce churn across the installed base. • Lead Service Delivery, Field Deployment, and Technical Support teams to meet or exceed customer and contractual performance requirements. • Strengthen cross functional coordination to eliminate friction and accelerate time to value. • Deploy tools, analytics, and automation to improve visibility into customer health, usage, and lifecycle performance. • Build, mentor, and scale a high performing Customer Success and Service Delivery organization. • Establish performance metrics, operational standards, training programs, and development pathways. • Foster a culture of accountability, customer advocacy, and operational excellence.

• Assist with monitoring alerts and logging to identify potential threats • Support threat intelligence collection and analysis to help detect emerging cyber risks • Participate in incident triage and response activities, including evidence collection and documentation • Assist with vulnerability scanning, reporting, and remediation tracking across enterprise systems • Explore the use of generative AI tools for cyber defense, automation, documentation enhancement, or workflow enhancements • Participate in team meetings, training, and assist with documentation/process updates • Assist with system hardening, patch validation, account reviews, and CMMC related artifact gathering • Participate in cross-departmental projects and process improvement initiatives as available

• Collaborate with sales teams to conduct technical discoveries, deliver tailored product demonstrations of ESInet/NGCS, CHE, and related NG9-1-1 solutions, and address customer technical requirements • Lead the development and writing of RFP/RFI responses, ensuring compliance with public safety standards, NENA i3, cybersecurity, and interoperability needs • Represent Allerium at industry trade shows, conferences, and events, showcasing solutions and networking with potential customers • Accompany sales representatives on frequent customer visits (up to 50% travel) for on-site presentations, proof-of-concepts, and solution design sessions • Serve as the technical liaison between customers and internal teams including product management, engineering, and implementation services • Develop and maintain technical sales collateral, including presentations, demo scripts, white papers, and competitive analysis documents • Support post-sales activities as needed, including technical handoffs to implementation teams and customer onboarding assistance

• Supervise and mentor installation and maintenance technicians while installing equipment at PSAPs. • Frequently review deliverables and scheduling to mitigate issues. • Communicate with clients and cross functional teams. • Deliver meeting agendas and notes, and coordinate resources. • Monitor service level performance and lead activities for improvement.