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Coloplast

Remote Jobs

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

20 open rolesLatest: May 28, 2026, 11:01 PM UTCCompany Site
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20 Jobs

Territory Manager

Coloplast

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

Title: Territory Manager (Continence Care) - Boise, ID Location: United States The Continence Care Territory Manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers, product in-services, driving market share and sales growth. The Territory Manager will target key customers be selling and servicing Coloplast’s portfolio of Continence Care products. Candidates residing in Spokane, WA will also be considered. Major Areas of Accountability: Business Acumen - Effectively engage all targeted accounts as well as develop and execute a clear and logical plan to achieve overall territory sales objectives - Develop and implement strategies to maximize territory and company objectives, including analyzing key sales and marketing data to determine the most leverageable opportunities in the territory - For all targeted accounts, understands customer's environment, including who the clinical, financial and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast - Ensures timely advancement of the sale process with all targeted accounts achieving/exceeding the annual minimum required contract commitments - Understands Financial Business Models and conducts cost/benefit analysi Selling Skills: - Demonstrates consultative selling skills to uncover customer strategy and presents value proposition including financial and clinical impact - Plans daily call routine to ensure appropriate coverage of key accounts given sales time allocation, sales potential, geographical location, development of sales process, etc. - Utilize all available tools to maximize sales growth including, but not limited to GPO and IDN contracts, marketing directives, sales reports and educational materials - Knowledgeable of competitive activity and sales volume in each targeted account Relationship Building: - Retain and grow business within current customer base by identifying opportunities and help formulate sales strategies - Develop and maintain long-term relationships that lead to increasing use of products within target accounts - Develop and maintain productive cross-functional relationships to share knowledge and leverage synergies within the organization Clinical Knowledge and Self Development: - Clear understanding of clinical and technical product knowledge - Strong understanding of competitive activity and products as well as knowing current market trends and industry information - As required, attends industry related meetings/events for business development opportunities i.e. UOA meetings, trade shows, WOCN meeting Administrative: - Organize and manage information utilizing CRM tool as directed - Maintains current records and administrative duties, including sales reporting and expense management Essential Qualifications: - Bachelor’s degree is highly preferred with 3+ years of med tech sales experience, OR - 2-year associate degree with 5+ years of med tech sales experience, OR - 7+ years of med tech sales experience - Willingness and ability to travel, including overnight -- 25% - 50% - Must possess a valid driver’s license as driving will be required for this position - Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system - Employees must possess a valid driver’s license, as driving will be required for this position - Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Required Knowledge, Skills and Abilities: - Strong Interpersonal and relationship building skills - High attention for detail and follow through - Exceptional listening skills - Proficient in Microsoft Office applications including Word, Excel and PowerPoint - Demonstrate effective time and territory management skills, administrative capabilities and effective written and oral communication capabilities - Personifies Coloplast Mission and Values At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect: - Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. - Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. - Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. - Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. - Competitive Compensation: The compensation range for this position is $140,000 - $160,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.

Washington + 1 moreAll locations: Washington | Idaho
$140K - $160K / year

Territory Manager

Coloplast

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

Title: Territory Manager (Continence Care) - Iowa Location: United States The Continence Care Territory Manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers, product in-services, driving market share and sales growth. The Territory Manager will target key customers be selling and servicing Coloplast’s portfolio of Continence Care products. Indivduals living in Iowa City & The Quad Cities will also be considered. Major Areas of Accountability: Business Acumen - Effectively engage all targeted accounts as well as develop and execute a clear and logical plan to achieve overall territory sales objectives - Develop and implement strategies to maximize territory and company objectives, including analyzing key sales and marketing data to determine the most leverageable opportunities in the territory - For all targeted accounts, understands customer's environment, including who the clinical, financial and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast - Ensures timely advancement of the sale process with all targeted accounts achieving/exceeding the annual minimum required contract commitments Selling Skills: - Demonstrates consultative selling skills to uncover customer strategy and presents value proposition including financial and clinical impact - Plans daily call routine to ensure appropriate coverage of key accounts given sales time allocation, sales potential, geographical location, development of sales process, etc. - Utilize all available tools to maximize sales growth including, but not limited to GPO and IDN contracts, marketing directives, sales reports and educational materials - Knowledgeable of competitive activity and sales volume in each targeted account Reationship Building: - Retain and grow business within current customer base by identifying opportunities and help formulate sales strategies - Develop and maintain long-term relationships that lead to increasing use of products within target accounts - Develop and maintain productive cross-functional relationships to share knowledge and leverage synergies within the organization Administrative: - Organize and manage information utilizing CRM tool as directed - Maintains current records and administrative duties, including sales reporting and expense management Essential Qualifications: - Bachelor’s degree is highly preferred with 3+ years of med tech sales experience, OR - 2-year associate degree with 5+ years of med tech sales experience, OR - 7+ years of med tech sales experience - Willingness and ability to travel, including overnight -- 25% - 50% - Must possess a valid driver’s license as driving will be required for this position - Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system Required Knowledge, Skills and Abilities: Strong Interpersonal and relationship building skills - High attention for detail and follow through - Exceptional listening skills - Proficient in Microsoft Office applications including Word, Excel and PowerPoint - Demonstrate effective time and territory management skills, administrative capabilities and effective written and oral communication capabilities - Benefits: - Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. - Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. - Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. - Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. - Competitive Compensation: The compensation range for this position is $140,000 - $165,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.

Iowa
$140K - $165K / year

Medical Reimbursement Specialist

Coloplast

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

Title: Medical Reimbursement Specialist (Remote in Wisconsin) Location: United States Remote SUMMARY: A Reimbursement Specialist is responsible for the timely and accurate billing and insurance processing for Atos Medical products by preparing and submitting claims, verifying coverage, resolving denials, and maintaining compliant patient records. They collaborate with insurers, healthcare providers, and internal teams to support reimbursement outcomes and deliver a seamless experience for patients and clinicians. JOB RESPONSIBILITIES: Billing and Invoice Management - Print and review invoices from the billing system to ensure completeness and accuracy in accordance with company, department, and insurance guidelines. - Prepare invoices and patient insurance details for entry into claims filing software. - Enter all required information into claims software to generate electronic, paper, or faxed claims. - Prepare and submit secondary and tertiary claims as needed. - Review accounts receivable and aging reports, taking appropriate action to keep accounts current Claims Processing and Insurance Coordination - Contact insurance companies to verify claim status and provide any required documentation. - Determine when claims must be forwarded to secondary or tertiary insurance. - Review Medicare and commercial EOBs to confirm proper claim processing. - Submit corrected claims or request refunds and write-offs as appropriate. - Initiate contractual write-off requests and prepare and submit appeals when necessary. Record Management and Compliance - Maintain accurate and current billing files and patient insurance records. - Update patient information as needed and follow up on missing or incomplete insurance details. - Ensure all records comply with Medicare, HIPAA, and departmental requirements. - Participate in surveys and inspections conducted by authorized agencies Customer and Team Support - Provide professional and courteous assistance to patients and clinicians regarding the reimbursement process. - Collaborate with Customer Service and Customer Support teams to help expedite patient orders. - Communicate discrepancies, issues, or complaints to the Reimbursement Supervisor. - Prepare reports on billing activities as requested. - Support department operations by backing up colleagues and performing additional duties assigned by the Payor Reimbursement Supervisor BASIC QUALIFICATIONS: - Two years of medical billing and/or transferable healthcare experience - Exceptional customer focus and ability to work under tight deadlines - Demonstrated ability to review and process complex billing information and resolve discrepancies independently while coordinating effectively with team members and other departments. PREFERRED QUALIFICATIONS: - 3-5 years of related experience within the DME or Life Science industry - Medicaid, Medicare and commercial insurance knowledge preferred - Brighttree experience preferred SKILLS & ABILITIES: - Strong decision-making skills with sound judgment in complex situations. - Excellent analytical and problem-solving abilities with keen attention to detail. - Effective verbal and written communication skills across diverse audiences. - Demonstrated commitment to providing exceptional customer service. - Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general computer applications. - Ability to prioritize, manage, and complete multiple tasks in a fast-paced environment. - Quick learner with strong technical aptitude and the ability to understand data flow and system interactions. - Working knowledge of medical terminology, billing processes, office procedures, and basic mathematics. - Ability to maintain strict confidentiality of sensitive information. - Skilled in accessing and using database and billing software applications. - Demonstrated competencies in customer service, judgment, organization, quality, professionalism, and adaptability. WE OFFER Atos Medical is a global leader headquartered in Sweden, united by a shared purpose and strong values. Guided by our superpowers—patient-centric, dedication, agile, and the belief that you never walk alone—we support and empower our users, our colleagues, and our partners every day. We believe in working together, growing together, and treating everyone we interact with—patients, coworkers, health care professionals, and partners—with respect and integrity. Health & Wellness: - - Comprehensive medical, dental, and vision coverage for you and your family. - Access to company-sponsored wellness programs and mental health resources - Paid leave for qualifying events, and generous parental leave for both birthing and non-birthing parents. - Health Savings Account (HSA) with employer contributions Financial Security: Competitive 401(k) with a dollar-for-dollar match up to 6% and immediate vesting, financial planning services, and corporate discounts. State-of-the-art facility: Hybrid and onsite employees work from our state-of-the-art facility, thoughtfully designed with sit-stand desks, large monitors, and premium onsite amenities, including a gym and golf simulator. Work-Life Balance: Flexible work options, Generous PTO plan, 10 paid holidays, and summer hours to help you recharge. Professional Development: Ongoing learning and career growth opportunities through training, mentorship, and tuition reimbursement.

Wisconsin

Territory Manager (Continence Care) - Albuquerque, NM

Coloplast

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

Manager1 day ago

Title: Territory Manager (Continence Care) - Albuquerque, NM Location: United States Job Description:   The Continence Care Territory Manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers, product in-services, driving market share and sales growth.  The Territory Manager will target key customers be selling and servicing Coloplast’s portfolio of Continence Care products. Candidates also residing in El Paso, Texas will be considered. Major Areas of Accountability: Business Acumen - Effectively engage all targeted accounts as well as develop and execute a clear and logical plan to achieve overall territory sales objectives - Develop and implement strategies to maximize territory and company objectives, including analyzing key sales and marketing data to determine the most leverageable opportunities in the territory - For all targeted accounts, understands customer's environment, including who the clinical, financial and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast - Ensures timely advancement of the sale process with all targeted accounts achieving/exceeding the annual minimum required contract commitments - Understands Financial Business Models and conducts cost/benefit analysis Selling Skills: - Demonstrates consultative selling skills to uncover customer strategy and presents value proposition including financial and clinical impact - Plans daily call routine to ensure appropriate coverage of key accounts given sales time allocation, sales potential, geographical location, development of sales process, etc. - Utilize all available tools to maximize sales growth including, but not limited to GPO and IDN contracts, marketing directives, sales reports and educational materials - Knowledgeable of competitive activity and sales volume in each targeted account Relationship Building: - Retain and grow business within current customer base by identifying opportunities and help formulate sales strategies - Develop and maintain long-term relationships that lead to increasing use of products within target accounts - Develop and maintain productive cross-functional relationships to share knowledge and leverage synergies within the organization Clinical Knowledge and Self Development: - Clear understanding of clinical and technical product knowledge - Strong understanding of competitive activity and products as well as knowing current market trends and industry information - As required, attends industry related meetings/events for business development opportunities i.e. UOA meetings, trade shows, WOCN meetings Administrative: - Organize and manage information utilizing CRM tool as directed - Maintains current records and administrative duties, including sales reporting and expense management Essential Qualifications: - Bachelor’s degree is highly preferred with 3+ years of med tech sales experience, OR - 2-year associate degree with 5+ years of med tech sales experience, OR - 7+ years of med tech sales experience - Willingness and ability to travel, including overnight -- 25% - 50% - Must possess a valid driver’s license as driving will be required for this position - Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system - Employees must possess a valid driver’s license, as driving will be required for this position - Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Required Knowledge, Skills and Abilities: - Strong Interpersonal and relationship building skills - High attention for detail and follow through - Exceptional listening skills - Proficient in Microsoft Office applications including Word, Excel and PowerPoint - Demonstrate effective time and territory management skills, administrative capabilities and effective written and oral communication capabilities - Personifies Coloplast Mission and Values   At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect: - Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. - Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. - Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. - Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging.  Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. - Competitive Compensation: The compensation range for this position is $140,000 - $160,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.   Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward– we explore, learn and look for new ways of doing things. Visit us on Coloplast.com. Watch the film. Follow us on LinkedIn. Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification. 61112 #LI-CO #LI-REMOTE

Texas + 1 moreAll locations: Texas | New Mexico
$140K - $160K / year

Regional Sales Manager (Ostomy Care)

Coloplast

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

Sales1 day ago

Title: Regional Sales Manager (Ostomy Care) - Great Lakes Region Location: United States Job Description: The Regional Sales Manager is responsible for recruiting, coaching, developing and managing a regional sales team for effective regional coverage and to optimize sales execution to attain sales and profit targets. This position is also responsible for developing and communicating sales plans/strategies/objectives as well as identifying and building rapport with key customers and IDN's. The regional sales team will target acute care and alternate site customers by representing Coloplast’s portfolio of Ostomy Care product lines. Candidates can be located anywhere within the region. Major Areas of Accountability - Drives Results - Provides clear direction and defines priorities for the team; meets or exceeds organizational key performance indicators, sales targets and quotas for sales region; monitors account performance and redirects efforts when goals are not being met; champions change efforts to increase sales effectiveness; negotiate contracts with customers at highest level as needed; makes tough, pragmatic decisions when necessary. - Plans, Organizes and Administers Sales Region - Translates business strategies into clear objectives and tactics; creates realistic plans including budget, staffing and account responsibilities; has top line sales and bottom line profit responsibility for a sales region including operating income/expenses; plans, prepares and follows up on sales forecasts, budgets, AP activities and departments operating costs; anticipates problems and develops contingency plans; establishes and implements effective and efficient procedures for getting work done; reviews and updates sales databases on a regular basis; make recommendations on sales quotas for each sales representative, - Builds Strategic Customer Relationships - Encourages sales team to build customer loyalty and multiple relationships within the customer’s organization; identifies strategic business opportunities; establishes effective relationships with key customers and employees externally and internally; puts a high priority on customer interests when making decisions; leads by example and responds quickly and competently to customer issues; continually searches for ways to improve customer service; develops own relationships with key customers to augment selling effort. - Motivates and Influences Others - Establishes high standards and challenging goals for the team and holds them accountable to achieving those goals; conveys trust in people’s competence to do their jobs; recognizes people for good performance; acknowledges and celebrates team accomplishments; acts as a liaison between the sales force and other functions in the organization including Marketing, Customer Service, Logistics and Commercial groups in order to develop appropriate product support, pricing, etc.; influences and shapes the decisions of upper management; provides compelling rationale for ideas; works toward win/win solutions whenever possible. - Staffs and Develops the Team - Accurately identifies the critical skills and knowledge required for successful job performance; staffs team with highly competent, experienced and ethical people; champions the promotion of the best contributors; aligns resources according to strategic objectives of the sales region; provides sales team of varying skill levels with the tools, assistance/ support, and leadership needed to do their jobs; consistently monitors staff performance; provides specific and constructive feedback; coaches staff in the development of their skills/ abilities/ knowledge; provides disciplinary actions as needed for non-performing staff. - Shapes Sales Strategy - Develops and implements sales plans and strategies for the assigned sales region consistent with the company’s sales policies and sales service capacities through a deep understanding of the market; adapts sales channels as markets change; considers both global and local trends/ opportunities when establishing sales strategies; identifies creative opportunities to maintain the organization’s competitive edge; consistently monitors pricing strategy relative to market value of products and services; shapes decision making within the company through personal drive supported by strong logic and facts. - Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies. - Other job duties as assigned Basic Qualifications - BA or BS degree - 5+ years successful sales experience - 3+ years of medical sales management experience with proven success - Willingness and ability to travel, including overnight -- 50% - 75% - Lives within the Sales Region they are responsible for - Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system - Employees must possess a valid driver’s license, as driving will be required for this position Required Knowledge, Skills and Abilities: - Masters degree in Business Management or equivalent - Track record of successfully building long term relationships with Supply Chain executives. - Ability to positively coach sales teams in a complex and lengthy sales process and develop a Passion to Win - Ability to adapt and willingness to change - Strong business acumen and analytical skills - Reporting, strategic planning and project management skills at account and regional level - Strong knowledge of Ostomy care products - Knowledge of current and new industry trends, technologies, competitors and place in the market - Pro-active; high-performance and results orientation - Ability to consistently work, manage and lead with ethical integrity - Ability to nurture relationships with internal and external customers by consultative methods - Excellent written and verbal communication skills with the ability to listen, articulate and advocate - Proficient computer skills including MS Office Suite (Word, Excel and PowerPoint) and CRM databases At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect: - Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. - Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. - Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. - Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. - Competitive Compensation: The compensation range for this position is $210,000 - $240,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives. Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward– we explore, learn and look for new ways of doing things. Visit us on Coloplast.com. Watch the film. Follow us on LinkedIn. Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification. 61219 #LI-CO #LI-REMOTE

Illinois + 7 moreAll locations: Illinois | Indiana | Michigan | Minnesota | New York | Ohio | Pennsylvania | Wisconsin
$210K - $240K / year

Associate Territory Manager (Interventional Urology - ProAct) - Minnesota

Coloplast

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

Manager1 day ago

Title: Associate Territory Manager (Interventional Urology - ProAct) - Minnesota Location: United States Job Description: The Interventional Urology Territory Manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers, clinical consultations, driving market share and sales growth. The Territory Manager will target Urology customers by selling and servicing Coloplast’s Stress Urinary Incontinence device. Major Areas of Accountability Business Acumen - Effectively engage all targeted accounts as well as develop and execute a clear and strategic plan to achieve overall territory sales objectives - Support developing and implementing business strategies to maximize territory and company objectives, including analyzing key sales and marketing data to determine the best opportunities in the territory - For all targeted accounts, understands customer’s environment, including who the clinical, financial and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast - Ensures timely advancement of the sales process with all targeted accounts achieving/exceeding the business and marketing target set for each product line focus - Demonstrates a basic understanding of Financial Business Models and conducts cost/benefit analysis. - Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies. Selling Skills - Demonstrates understanding of consultative selling skills to uncover customer strategy and presents value proposition including financial and clinical impact - Plans daily call routine and account penetration to ensure appropriate coverage of key accounts given sales time allocation, sales potential, geographical location, development of sales process, etc. - Utilize all available tools to maximize sales growth including, but not limited to marketing directives & tools, sales reports, educational materials as well as National contracts (GPO,IDN, etc), - Understands competitive activity and sales volume in each targeted account Relationship Building - - - Has a basic understand of how to influence others and develop relationships to help teach peers across product categories to maximize customer engagement - Retain and support business within current customer base by identifying opportunities and help formulate sales strategies - Develop and maintain long-term relationships that lead to increasing use of products within target accounts - Develop and maintain productive cross-functional relationships to share knowledge and leverage synergies within the organization Clinical Knowledge and Self Development - - - Has an understanding of clinical and technical product knowledge - Leverages clinical knowledge to help educate peers on product categories. - Has an understanding of competitive activity and products as well as knowing current market trends and industry information - Attends and actively participates in industry related training/ meetings/ events for business development opportunities Healthcare Facility/ Operating Room Interactions - - - Interacts frequently with Health Care Professionals including surgeons, doctors, nurses, technicians, procurement, inventory control, administrative staff and related personnel - Provides case coverage as needed. - Present during procedures and surgeries as requested/ required to assist healthcare professionals with Coloplast product related questions – interaction includes following operating room protocols, but does not include crossing the sterile field or patient interactions - Conforms with all Healthcare Facility/ Operating Room compliance standards Administrative - - - Organize and manage information utilizing CRM or related tool as directed - Maintains current records and administrative duties, including sales reporting, forecasting, inventory and expense management - Other job duties as assigned Basic Qualifications - Bachelors degree required - Minimum 2 years sales experience. - Urology background and implantable device sales preferred - Experienced in relationship and consultative selling skills - Experienced in interpersonal and customer service skills - Experienced in negotiating, analytical, oral and written communication skills - High attention for detail and follow through - Exceptional listening skills - Candidates must possess a valid driver’s license as driving is a requirement for this position. - Ability to work independently, high initiative and results orientation - Proficient in Microsoft Office applications including Word, Excel and PowerPoint - Willingness to travel overnight (30 - 50%) - Demonstrate effective time and territory management skills and administrative capabilities - Personifies Coloplast Mission, Values and Vision as well as Coloplast Leadership Principals - Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system. - Employees must possess a valid driver’s license, as driving will be required for this position At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect: - Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. - Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. - Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. - Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. - Competitive Compensation: The compensation range for this position is $129,000 - $190,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives. Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. Visit us on Coloplast.com. Watch the film. Follow us on LinkedIn. Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification. 61292 #LI-CO #LI-REMOTE

Minnesota
$129K - $190K / year

Clinical Sales Representative

Coloplast

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

Title: Clinical Sales Representative (Interventional Urology - Men's Health) - Cleveland Location: United States Coloplast has an exciting opportunity for a Clinical Sales Representative to join our growing team! The Interventional Urology Clinical Sales Representative is responsible for covering our Men’s Health cases as required by customers, hospitals, and/or surgeons and providing on-site clinical consultation and product information on Coloplast’s Men’s Health portfolio of surgical products. This position supports the customer during surgical procedures and is also responsible for any follow-up, support, troubleshooting, customer service, and education as requested or required. The Clinical Sales Representative will cover surgical cases and sales related support as deployed by either Coloplast Territory Sales Managers or Regional Sales Directors. Major Areas of Accountability Clinical Knowledge - Clear understanding of clinical and technical product knowledge relating to assigned products - Demonstrated expertise in all aspects of implant, follow-up support and troubleshooting techniques. - Educate and train physicians, surgeons, and hospital personnel and office staff on technical matters relating to Coloplast products. - Attends and actively participates in industry related training/meetings/events for business development opportunities - Maintains current knowledge about assigned products and services as well as competitive products. Relationship Building - Retain relationships within current customer base by identifying opportunities and may help formulate sales strategies. - Develop and maintain long-term relationships that lead to increasing use of products within target accounts. - Develop and maintain productive cross-functional relationships in and outside of Coloplast to share knowledge and leverage synergies within the organization. - For assigned accounts, understands customer’s environment, including who the clinical, financial, and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast. - Engage in basic market development activities depending on the needs of the assignment Administrative - Organize and manage information utilizing CRM or other related tool as directed. - Maintains current records and administrative duties, including inventory, sales reporting, and expense management. - Maintains all required Vendor Credentialing requirements with assigned medical facilities. - Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies Healthcare Facility/Operating Room Interactions - Interacts frequently with Healthcare Professionals including surgeons, doctors, nurses, technicians, procurement, inventory control, administrative staff, and related personnel. - Present during procedures and surgeries as requested/required to assist healthcare professionals with Coloplast product-related questions – interaction includes following operating room protocols, but does not include crossing the sterile field or patient interactions Basic Qualifications - Bachelor’s degree required - Minimum 1 year successful medical experience – preferably in medical device marketing, sales or service - Urology background and/or implantable device case coverage or sales preferred - Ability to be on time and prepared for each case deployed – every time. - Ability and willingness to travel domestically and overnight (up to 50%) - Proficient in Microsoft Office applications including Word, Excel, and PowerPoint Preferred Qualifications - Strong relationship and consultative selling skills - Strong interpersonal and customer service skills - Strong analytical, oral, and written communication skills - High attention for detail and excellent follow through - Knowledge of current and new industry trends, technologies, competitors, and place in the market - Pro-active; high-performance and results oriented - Ability to work independently - Demonstrate effective time management skills with administrative capabilities - Ability to adapt and willingness to change. - Ability to consistently work, manage, and lead with ethical integrity. - Excellent written and verbal communication skills with the ability to listen, articulate, and advocate - Personifies Coloplast Mission, Values, and Vision as well as Coloplast Leadership Principles - Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system - Employees must possess a valid driver’s license, as driving will be required for this position At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect: - Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. - Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. - Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. - Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - Community and Culture: A supportive and inclusive work environment where everyone feels valued, and diversity is celebrated. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Employee Resource Groups that support Women, Minorities, Veterans and LGBTQ+ Community. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. - Competitive Compensation: The compensation range for this position is $100,000 - $110,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.

Ohio
$100K - $110K / year

Consumer Support Specialist

Coloplast

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

Title: Consumer Support Specialist Location: United States Job Description: Consumer Support Specialists (CSS) are responsible for making high volume outbound calls to existing Coloplast end users. This individual is responsible for executing post purchase confirmation calls and providing customer service to the end users on Coloplast products. This role is critical in understanding the experiences of Coloplast end users. In addition to outbound calls, a CSS team member will be responsible for inbound call activity with clinicians, dealers, various Care users, and end users assisting with support and complaint/conflict resolution. Most importantly, this position requires superior Customer Service skills and the ability to discuss intimate medical issues. Additionally, the ability to learn quickly, multi-task, and have excellent organizational abilities. Major Areas of Accountability - Responsible for high volume of inbound and outbound activities - Effectively educate consumers and resolve conflict/complaints - Communicate and work as a team with the Consumer Sales Reps and the Consumer Advisors to ensure excellent service - Meeting established inbound and outbound objectives and metrics - Accurately and thoroughly document each end user conversation in Coloplast systems per standard department procedures. Responsible for data quality, including self-audit work. - Demonstrate a superior attitude and represent the Coloplast Brand - Utilize available resources to stay current with company products and operations - Support Cross Functional needs - Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. - Other job duties as assigned Basic Qualifications - Associates degree or experience to match, Bachelor’s degree preferred - Excellent interpersonal and verbal skills - Time management and ability to multitask a must - Ability to work a flexible schedule from 8am-7pm M-F Preferred Qualifications - Bachelor’s degree - 1-3 of customer service/call center experience, outbound preferred Required Knowledge, Skills and Abilities: - Computer, CRM, and data entry experience - Excellent communication, investigation and listening skills - Self-motivated and able to remain focused independently - High level of enthusiasm drive and determination At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect: - Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. - Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. - Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. - Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. - Competitive Compensation: The starting hourly rate for this position is $22.24. Hired candidates may be eligible to receive additional compensation for applicable experience and may also be eligible for bonuses and/or incentives. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward– we explore, learn and look for new ways of doing things. Visit us on Coloplast.com. Watch the film. Follow us on LinkedIn. Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification. 61253 #LI-CO #LI-REMOTE

Worldwide
$0 - $22 / hour

Regional Sales Manager-East

Coloplast

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

Sales1 day ago

Title: Regional Sales Manager-East Location: United States Job Description: Regional Sales Manager-East | Atos Medical-US | United States | Field-based role   Our East Coast region includes all states south and east of Michigan, excluding Indiana, Kentucky, and Tennessee. Candidates should ideally live within the region near a major airport for regular travel. Join a growing company with a strong purpose! Do you want to make a difference for people breathing, speaking and living with a neck stoma? At Atos Medical, our people are the strength and key to our on-going success. We create the best customer experience and thereby successful business through our 1300 skilled and engaged employees worldwide.   About Atos Medical Atos Medical is a global leader in neck stoma care—dedicated to improving the lives of people living with laryngectomy and tracheostomy. With origins in Sweden and Germany, both our Laryngectomy and Tracheostomy brands bring decades of expertise and innovation in voice and respiratory care, offering trusted solutions such as the Provox® voice prosthesis and TRACOE tracheostomy products.   As part of the Coloplast Group, we operate in over 90 countries with a shared commitment to clinical excellence, patient support, and high-quality medical devices that help people breathe, speak, and live more comfortably.   We are seeking a Regional Sales Manager to join our team and manage our East Region.   SUMMARY Under the general direction of reporting to the National Sales Manager – Laryngectomy Division, the Regional Sales Manager is responsible for achieving targets sales in an assigned region by developing, coaching, and leading a disciplined, high-performing sales team. The Regional sales manager focuses on expanding existing business, developing new customers, and leveraging company resources to exceed sales objectives.    JOB RESPONSIBILITIES - Provide leadership, coaching, and guidance to Territory Sales Managers in a performance-based organization. - Implement and ensure Territory Sales Managers are utilizing all sales and competency framework. - Travel with direct reports to ensure a minimum of one co-travel per representative per quarter. - Develop and maintain business relationships with surgeons, clinicians, and additional hospital staff. - Represent Atos Medical at conferences, seminars, and meetings, including occasional weekend coverage. - Develop business relationships with referral sources including clients and end-users, with an emphasis on customer retention.  Client base includes; surgeons, clinicians, materials management, patients and caregivers. - Promote the full Atos Medical product portfolio and instruct on safe and proper product use. - Ensure all IT tools, including but not limited to CRM, business warehouse, etc., are adopted and utilized across the team. - Maintain a professional and cooperative relationship with all company personnel. - Reinforce the need for TSMs to work with the Customer Support Group in qualifying and following through with prospective customers. - Share relevant competitive and market intelligence with internal stakeholders. - Report any suspected patient harm or product complaints immediately. - Manage company property responsibly and ensure appropriate use of company funds. - Maintain professional conduct and compliance with company policies and ethical standards. - Perform additional duties assigned by leadership.     BASIC QUALIFICATIONS - Bachelor’s Degree in related field - 3-5 years sales experience in medical device or relevant industry - 1-2 years of people management experience, with proven success leading a sales team - Must possess valid US driver’s license, own or have leased a late model automobile appropriate for the position, a credit rating acceptable to extensive travel - Must be able to meet all hospital credentialing requirements, including applicable medical and vaccination clearances   PREFERRED QUALIFICATIONS - Master’s Degree in related field - Clinical qualifications and experience is a plus - 1-2 years of people management experience leading a sales team within the DME or Medical Device industry   SKILLS & ABILITIES -  Ability to work in a consultative sales environment, recognize prospects, present products and close sales. - Strong selling skills, customer service and relationship-building skills.  - Excellent written and verbal communication skills. - Strong business acumen, analytical, strategic planning and performance management skills. - Ability to manage multiple priorities and travel independently. - High ethical standards with a proactive, results-driven mindset. - Demonstrated computer skills relevant to the position including efficient use of internet and email. - Employment is subject to a satisfactory background and credit check. - Position requires visiting clinicians in a health care facility or provider's office where patients may be present.  Tuberculosis screening upon employment and every 12 months based on exposure.  Hepatitis B Vaccine is optional - Company personnel are NOT authorized to therapeutically touch a patient.   WE OFFER Atos Medical is a global leader headquartered in Sweden, united by a shared purpose and strong values. Guided by our superpowers—patient-centric, dedication, agile, and the belief that you never walk alone—we support and empower our users, our colleagues, and our partners every day. We believe in working together, growing together, and treating everyone we interact with—patients, coworkers, health care professionals, and partners—with respect and integrity.   You will be part of an ambitious work environment in which teams work together to continuously grow and develop the business. You will have great opportunities to learn and develop, and you will be offered a competitive salary package and benefits.   TOTAL REWARDS At Atos Medical, a Coloplast company, we value and reward the contributions of our employees. Our total rewards package supports your well-being, professional growth, and work-life balance. Here's what you can expect: Health & Wellness: - - Comprehensive medical, dental, and vision coverage for you and your family. - Access to company-sponsored wellness programs and mental health resources - Paid leave for qualifying events, and generous parental leave for both birthing and non-birthing parents. - Health Savings Account (HSA) with employer contributions Financial Security: Competitive 401(k) with a dollar-for-dollar match up to 6% and immediate vesting, financial planning services, and corporate discounts. State-of-the-art facility: Hybrid and onsite employees work from our state-of-the-art facility, thoughtfully designed with sit-stand desks, large monitors, and premium onsite amenities, including a gym and golf simulator. Work-Life Balance: Flexible work options, Generous PTO plan, 10 paid holidays, and summer hours to help you recharge. Professional Development: Ongoing learning and career growth opportunities through training, mentorship, and tuition reimbursement. Community & Culture: Join a Top Workplace, as recognized by USA Today and the Milwaukee Journal Sentinel. We foster a supportive environment where everyone feels valued and included. Engage in team-building, volunteer events, and our sustainability initiatives. Competitive Compensation: The On-Target-Earnings (OTE) range for this position is $190,000-$200,000/yr. Additional earnings may be achieved by surpassing performance goals. Base compensation will reflect factors such as skills, experience and qualifications.   Atos Medical, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request reasonable accommodation to participate in the job application, please contact 800-217-0025.   Founded in 1986, Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox®, Provox Life™ and Tracoe.   We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business.    Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma.   Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S #LI-Remote 61291

Alabama + 8 moreAll locations: Alabama | Georgia | Florida | Mississippi | North Carolina | South Carolina | Maryland | Virginia | West Virginia
$190K - $200K / year

Medical Records Specialist

Coloplast

Coloplast is a global medical device company dedicated to developing products and services that make life easier for people with intimate healthcare needs. Foun

Analyst9 days ago

Title: Medical Records Specialist Location: United States Requisition ID 61186 Job Description: We are seeking candidates based in or near Coral Springs, FL or Minneapolis, MN. Although this position is primarily remote, the selected candidate must be able to attend in-person training sessions at the office as needed. Major Areas of Accountability - Organize and maintain customer medical records by collecting pertinent and relevant information about customers, and uploading leads into the database. - Review each medical record for missing documentation; check physician’s notes for appropriate diagnosis to justify Comfort Medical’s service; verify that the correct person has signed all paperwork such as physician’s orders, and other documentation requiring signature. - Ensure the correction of deficient documentation, and documentation requiring signature are received, and filed in the required time frame. - Call referral sources to obtain corrected, deficient or missing documentation - Ensure accuracy of components within the files, and scanning into the system when applicable. - Collect verbal orders, written copy of the verbal order, and the authenticated doctor’s order prior to billing for supplies - Identify and overcome objectives in an attempt to resolve complaints and ensure customer retention and satisfaction. - Identify and report errors and quality deficiencies to manager - Fulfill requests by clarifying desired information; completing transactions; forwarding requests when applicable. - Maintain customer records by entering information accurately, and completely. - Keep equipment operational by following established procedures; report equipment malfunctions. - Updates job knowledge by participating in educational opportunities. - Enhance the organization’s reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job tasks. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Communicate effectively with teammates to ensure high quality, and timely expedition of customer requests. - Remain knowledgeable of Medicare policies and federal/state regulations that affect sales activities, and interactions with physicians. - Assists with shipping and other duties as required. - Occasionally, employees currently recognized as high performers through recent performance evaluations, or employees with current demonstrated productivity leadership compared to other employees on existing metrics may be asked to engage in overtime. Basic Qualifications - High school diploma or equivalent experience. - English/Spanish bilingual preferred. - Clerical skills including proficiency with data entry and computers programs. - Willingness to engage in telephone direct sales. - Ability to take initiative and work independently. - Call center experience is desired as position entails a high amount of customer interaction over the phone. - Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect: - Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. - Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. - Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. - Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. - Competitive Compensation: The starting hourly rate for this position is $21.92. Hired candidates may be eligible to receive additional compensation for applicable experience and may also be eligible for bonuses and/or incentives. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Comfort Medical provides an extensive selection of name brand catheter and ostomy supplies to thousands of customers nationwide. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation!​ Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Comfort Medical is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification. 61186 #LI-CM #LI-Remote

Worldwide
$22+ / hour

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