CNA Insurance

• Under technical direction, responsible for underwriting risks in a book of business • Reviews applications and financial requirements for risks requiring complex underwriting skills • Determines acceptability of risk in accordance with company guidelines and standards • Determines appropriate pricing based on financial and competitive analysis in line with compliance requirements • Prepares quotes and answers questions from agencies, policyholders or other external contacts and escalates issues to management along with proposed solutions as necessary • Negotiates with agents to reach positive and profitable outcomes • Analyzes quality, quantity, and profitability of risks underwritten and prepares reports for management review • Markets products and services through agencies or through the brokerage community and makes field visits • Develops and maintains agency and/or broker relationships • Keeps current on state/territory issues and regulations, industry activity and trends and shares information with others

• Implement and support client benefit administration and HR technology platforms • Operate as a connective resource across teams • Serve as lead implementer for Employee Navigator • Maintain proficiency in other client benefit administration systems • Facilitate implementation of HR modules within client HRIS systems

• Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. • Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners, achieving quality and cycle time standards, providing regular, timely updates and responding promptly to inquiries and requests for information. • Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters , estimating potential claim valuation, and following company's claim handling protocols. • Conducts focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. • Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts by identifying and collaborating with resources that are needed to effectively resolve claims. • Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim, negotiating settlements and escalating to manager as appropriate. • Contributes to expense management by timely and accurately resolving claims, selecting and actively overseeing appropriate resources, and delivering high quality service. • Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Recovery or SIU resources for further investigation. • Achieves quality standards on every file by following all company guidelines, achieving quality and cycle time targets, ensuring proper documentation and issuing appropriate claim disbursements. • Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. • May serve as a mentor/coach to less experienced claim professionals • May perform additional duties as assigned.

• Lead the strategic management and performance of assigned programs • Accountable for program profitability, growth, and overall business performance • Partner closely with Program Administrators to define and execute strategies • Serve as a key liaison across underwriting, product, actuarial, and claims • Own the financial performance of assigned programs • Develop and execute new and renewal business strategies • Establish and maintain underwriting guidelines, policies, and procedures • Manage End-to-End Program Performance

• Perform workplace/work site risk evaluation and consultative risk improvement services • Provides risk assessment information on complex accounts • Develops and conducts education, training, and presentations

Title: Underwriting Consultant, National Accounts Property, Wholesale Locations: Los Angeles, CA Littleton, CO, USA Irvine, CA, USA San Diego, CA, USA Plano, TX, USA Walnut Creek, CA, USA San Francisco ,CA Scottsdale, AZ, USA time type Full time Hybrid job requisition id R-7294 Job Description: You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. JOB DESCRIPTION: When you join the Cardinal, a CNA brand, National Accounts Property, Wholesale team as an Excess & Surplus Underwriting Consultant, youare responsible forthe overall management, business development,analysisand monitoring ofa highly complexbook of business. You will be recognized as a technical expert in underwriting ground-up monoline policies. Under general management direction, you will work within broad limits of authority on assignments requiring a high degree of technical complexity and coordination. This hybrid role will work4days per weekin the marketfrom our local officesinCalifornia, Arizona,Colorado,or Texas. Asdeterminedby CNA and depending on the applicant’s experience and/or qualifications, candidates may be hired into one of three Underwriter positions: Underwriting Specialist, Underwriting Consultant, or Underwriting Consulting Director. Typically, 3-10+ years of related experience. Essential Duties & Responsibilities Performs a combination of dutiesin accordance withdepartmental guidelines: - Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability.Developspecialized endorsement language forhighly complexrisk. - Determinesappropriate pricingof complex risks for assignedbook of businessbased on financial and competitive analysis in line with compliance requirements and with little oversight needed from superiors. - Makes recommendations on underwriting policy and pricing strategy. - Analyzes quality, quantity, and profitability ofhighly complexrisks underwritten; prepares and presents reports to management. - Markets products and services through agencies or through the brokerage community and makes field visits. - Develops andmaintainsagency and/or broker relationships with large producers within the assigned territory to reach positive and profitable outcomes on complex, high-riskbusiness. - Keeps current on state/territory issues and regulations, industryactivityand trends. Mayparticipatein industry trade groups. - Mentors and guides less experienced underwriters andassistsin the development of underwriting training. - Utilizes advanced functionality in relevant CNA systems to perform day-to-day activities. - Responsible for special underwriting projects and presentations. Reporting Relationship Manager or above Skills,Knowledgeand Abilities 1. Advanced technicalexpertise, underwritingskillandhigh levelof knowledge of insurance and underwriting principles,practicesand procedures. 2.Strong communication,negotiationand presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. 3. Advanced analytical and problem-solving skills, with the ability to manage and prioritize multiple projects. 4. Ability to deal with ambiguous situations and issues. 5. Creativity in resolving unique and challenging business problems. 6. Knowledge of Microsoft Office Suite and other business-related software. 7. Demonstrated leadership skills. Education and Experience 1. Bachelor's degree or equivalent experience. Professional designations preferred. 2. Typically, aminimumeight years underwriting experience. #LI-MA1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia,California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.

• Administer client’s employee leaves of absences, including FMLA, ADA accommodations, state-specific leave programs, military leave, and company-sponsored leaves • Serve as the primary contact for employees, managers, and client’s regarding leave eligibility, processes, and timelines • Ensure compliance with federal, state, and local leave laws and regulations • Coordinate with payroll, benefits, and third-party leave vendors • Track and maintain leave documentation in leave management system • Provide timely notices, approvals, denials, and return-to-work communications • Support the ADA interactive process and coordinate reasonable accommodations • Maintain confidentiality of sensitive employee and medical information • Prepare reports and metrics related to leave activity as needed • Stay current on changes to leave laws and regulations • Working with the HR Business Partner, assist client’s with employee relations matters, employee handbooks, assessments as needed.

• Working collaboratively with team members, process bi-weekly/weekly/monthly payroll accurately and on time for all employees • Administer payroll changes including new hires, terminations, promotions, bonuses, deductions, and garnishments • Ensure ongoing compliance with federal, state, and local wage and hour regulations • Reconcile payroll reports, identify discrepancies, and implement corrective actions • Coordinate payroll tax filings, year-end processing (W-2s), audits, and vendor relationships • Serve as a subject-matter resource for payroll-related employee inquiries and issue resolution • Maintain and audit employee records within HRIS systems to ensure accuracy and compliance • Lead onboarding and offboarding processes, ensuring timely completion of documentation and system updates • Work with benefits team members for questions surrounding employee benefits programs, and deductions • Manage background checks, employment verifications, and I-9 compliance

Title: AVP Product Leader Public and Private Directors & Officers Liability Locations: Chicago, IL, USA New York, NY, USA All Locations, USA time type Full time job requisition id R-7346 You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Officer position responsible for providing overall underwriting excellence for Public and Private Directors & Officers Liability Insurance, including product design, regulatory compliance, and system enablement, in accordance with the company’s strategic plans. In this officer-level role, you’ll shape product design and policy language, ensure regulatory readiness, and partner with key stakeholders to deliver system enablement and a best-in-class underwriting experience aligned to the company’s strategic priorities. This role is well suited for a leader who brings deep expertise in underwriting and a strong command of policy language and product development—gained through a blend of underwriting, claims, and/or legal experience. You’re comfortable navigating complex issues, balancing risk and growth, and driving decisions that improve portfolio performance. This role is open to candidates based in any CNA office location, with a strong preference for the Chicago area or the New York City metro (including surrounding Northeast locations). JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: 1. Provides end‑to‑end product leadership for assigned product lines, including product design, ongoing governance, compliance oversight, and lifecycle management aligned with enterprise strategy. Leads policy form development, maintenance, and enhancements to ensure products meet regulatory, underwriting, and market requirements. 2. Ensures the achievement of continued profitability, growth and/or operational efficiencies for a product line through assessment of risk tolerance, market appetite and emerging risk issues. 3. Evaluates underwriting performance based on financial analysis. Includes rate, reserve adequacy, operational, planning and product reviews. Provides results to members of the underwriting management team and develops plans to resolve issues. 4. Monitors the usage and profitability of alternative pricing programs. 5. Drives adherence to underwriting authority delegation, audit criteria and catastrophe management, and product governance standards for Directors & Officers Liability . 6. Oversees regulatory filings strategy, including coordination with Legal and Compliance, to support product changes, new offerings, and multi‑state implementation. 7. Partners with technology and operations teams to support product implementation in underwriting systems, resolve system‑related issues, and ensure alignment between product intent, system configuration, and underwriting execution. 8. Collaborates with business partners in Risk Control, Actuarial, Claim, Operations and Compliance to address governance and compliance issues related to underwriting practices. 9. Provides guidance and direction in the development and delivery of underwriting, product, systems, forms, and guideline training to ensure consistent execution across the organization. 10. May take lead responsibility for the development of underwriting strategies and position papers for emerging issues when assigned. 11. May maintain relationships with branches, brokers, agents and customers to assess risk tolerance, market appetite and emerging issues. May perform additional duties as assigned. Reporting Relationship VP and above Skills, Knowledge and Abilities 1. In-depth technical knowledge of underwriting theories and practices within the insurance field. 2. Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment. 3. Leadership and management skills, demonstrating integrity and professionalism. 4. Ability to drive results by identifying, and resolving problems within scope of responsibility. 5. Knowledge of the insurance industry, its products and services. 6. Knowledge of Microsoft Office Suite and other business-related software. Education and Experience 1. Bachelor's degree with Master's preferred in a related discipline, or equivalent. 2. Typically a minimum of 10 years of related work experience, with five years management experience. 3. Chartered Property Casualty Underwriter (CPCU) or RPLU certifications and related roles. *LI-KC1 *LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $152,000 to $242,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.

• Responsible for the timely and accurate processing of new and renewal insurance applications • Partnering with Underwriters on all aspects of the Underwriting function including providing necessary information • Performs routine selection, evaluation, and pricing of the least complex risks • Assists underwriters by communicating with agencies on routine matters • Requests underwriting and/or state-mandated requirements • Issues and assembles policies upon receipt of underwriter approval