Citrine Informatics

• Design, implement, and maintain cloud infrastructure in AWS with attention to scalability, reliability, security, and automation • Manage infrastructure using Infrastructure as Code, including hands-on work with Terraform and experience with CloudFormation • Deploy, administer, and maintain Kubernetes clusters in production environments • Improve platform tooling, deployment workflows, and operational practices that support engineering teams and production systems • Implement and manage observability and monitoring solutions, ideally including experience with Datadog, across metrics, logging, alerting, and incident response • Work with containerized systems and deployment workflows, including image build pipelines and optimization techniques • Create and maintain CI/CD pipelines, including required experience with GitHub Actions; experience with Jenkins and/or ArgoCD is a plus • Partner with teammates across engineering to identify needs, evaluate options, and deliver practical infrastructure and platform solutions • Investigate platform and infrastructure issues, support root-cause analysis, and contribute to sustainable improvements • Participate in technical planning, architecture discussions, and continuous improvement efforts across the platform engineering function

• Assist Citrine Platform users with materials informatics challenges to accelerate product development at materials, chemicals, and manufacturing companies • Develop initial AI assets (e.g. AI models) on the Citrine Platform • Encode more complex domain knowledge into AI assets within the Citrine Platform via the user interface or API in collaboration with Citrine senior technical leaders • Communicate frequently and empathetically with customers to provide unparalleled, domain-aware materials informatics support • Handle incoming support requests from Citrine Platform users, including reporting and reproducing Citrine Platform bugs and feature requests • Provide data formatting and data ingestion guidance to Citrine Platform users • Clean, structure, and explore materials informatics data • Create knowledge base content (e.g. articles, videos) that extends Citrine’s library of user-accessible materials informatics content and addresses frequently asked questions from users • Deliver Citrine Platform training for customer users (virtual and on-site) • Create and maintain training materials to reflect the newest Citrine Platform features

• Build consensus and develop relationships at multiple levels – executive sponsors, influencers, decision-makers, and buyers • Develop customer-specific Business Cases for the investment in Citrine • Build strong client relationships by developing a deep understanding of your accounts and tailoring Citrine’s value proposition to meet their needs • Collaborate closely with our Customer Delivery and Data Science, and Engineering teams to ensure successful delivery for your accounts and shape product enhancements and go-to-market initiatives • Develop account-based plans and track key performance indicators to drive revenue and account expansion; make customers referenceable, generating various sales assets (Case Studies, Videos, etc.) with them co-presenting in a variety of forums (Webinars, Events, etc.) based on high level of deployment/adoption/results success • Identify customers at risk and provide the support necessary to retain and make them successful • Achieve (or exceed) personal revenue targets to drive growth for the company • Work in a fast-paced, results-oriented, collaborative environment • Maintain fluency in Citrine’s products and services to deliver value in the marketplace • Quota responsibility of $1 million+ of individual contract value within a territory of named client accounts • Manage the entire sales cycle from the customer adoption process, renewal, upsell and cross-sell • Lead the team in building proposals and handle complex negotiations

• Design, implement, and maintain cloud infrastructure in AWS with attention to scalability, reliability, security, and automation • Manage infrastructure using Infrastructure as Code, including hands-on work with Terraform and experience with CloudFormation • Deploy, administer, and maintain Kubernetes clusters in production environments • Improve platform tooling, deployment workflows, and operational practices that support engineering teams and production systems • Implement and manage observability and monitoring solutions, ideally including experience with Datadog, across metrics, logging, alerting, and incident response • Work with containerized systems and deployment workflows, including image build pipelines and optimization techniques • Create and maintain CI/CD pipelines, including required experience with GitHub Actions; experience with Jenkins and/or ArgoCD is a plus • Partner with teammates across engineering to identify needs, evaluate options, and deliver practical infrastructure and platform solutions • Investigate platform and infrastructure issues, support root-cause analysis, and contribute to sustainable improvements • Participate in technical planning, architecture discussions, and continuous improvement efforts across the platform engineering function

• Assisting Citrine Platform users with materials informatics challenges to accelerate product development at materials, chemicals, and manufacturing companies • Developing initial AI assets (e.g. AI models) on the Citrine Platform in collaboration with Citrine Data Scientists • Frequent and empathetic communication with customers to provide unparalleled, domain-aware materials informatics support • Handling incoming support requests from Citrine Platform users, including reporting and reproducing Citrine Platform bugs and feature requests • Providing data formatting and data ingestion guidance to Citrine Platform users • Cleaning, structuring, and exploration of materials informatics data • Creating knowledge base content (e.g. articles) that extends Citrine’s library of user-accessible materials informatics content and addresses frequently asked questions from users • Delivering Citrine Platform training for customer users (virtual and on-site) • Creating and maintaining training materials to reflect the newest Citrine Platform features

• Create high-quality content and campaigns for a technical B2B audience in the materials, chemicals, and industrial technology space • Write and publish high-performing LinkedIn content for company and leadership profiles • Develop and refresh case studies, including customer interviews and quote development • Create and edit white papers, technical briefs, and webinar follow-up assets • Build and manage Google Ads campaigns (search and retargeting), including ad copy and landing page messaging • Support SEO and AEO efforts (search + AI discovery), including content optimization and keyword strategy • Collaborate with subject matter experts to translate technical concepts into clear, credible marketing language • Use AI tools (e.g., ChatGPT, Gamma) to accelerate drafting, ideation, content repurposing, and layout

Thanks for your interest in joining our team! In the event we are not actively recruiting for a role that aligns with your skill set, please feel free to leave your resume with us. We review these applications periodically and may reach out if your background aligns with a new role. Please note that you will not receive a declination email if your application isn't selected if you apply to this post. About Citrine Informatics At Citrine, we’re using generative Artificial Intelligence to enable our customers to usher in the next generation of sustainable, high-performing materials and chemicals. We’re the leader in AI for materials and chemicals. Our no-code SaaS platform gives product developers, researchers, and engineers access to domain-specific data management and AI tools. Our models propose new ways to combine ingredients and processes that are most likely to outperform, helping companies discover and deploy innovative, sustainable, high-performing materials and chemicals up to 98% faster than traditional R&D approaches. Citrine regularly wins awards for innovation and sustainability, earning spots on the CB Insights AI 100 list and the Inc. 5000 list of fastest-growing private companies in the US. Our customers include leading organizations such as LyondellBasell, Braskem, Grace, Synthomer, and Syensqo. We also collaborate with researchers from world-renowned institutions on cutting-edge research at the intersection of AI and the physical sciences. Our team is ambitious with our goals, passionate about our vision, driven by our sustainability mission, and eager to grow and learn from each other. We’re headquartered in California, with team members throughout North America and Europe. Our Core Values Citrine Informatics recognizes that its most valuable asset is its people. We have created our set of Core Values to encourage, support, and invest in our team as they work to innovate and support a more sustainable world. Our Core Values reflect our ongoing commitment to continuously invest in nurturing our talent and our people-first approach to conducting business. - We take pride in and recognize the successes and growth of ourselves and our colleagues. We support each other in our growth . - We prototype and collect data to make good decisions. We question that data and are constantly iterating to find the best solution. - We are all owners of Citrine and make decisions like owners. We work autonomously with personal and organizational accountability. - We commit to building a diverse and inclusive community within Citrine and actively promote equity and belonging. - We are tirelessly committed to creating value for our customers . - We exist to help our customers accelerate the development of sustainable products that are critical to the future of both our planet and our industry. Our Benefits (for exempt, full-time employees based within the United States) 401k with matching up to 4% Medical, vision, dental insurance (we pay 100% of your premium and 75% of your dependents) Company-paid Life and Disability insurance FSA and HSA plans Equity options within the company 12 weeks of paid parental leave Flexible PTO on top of our 15 paid company holidays (includes your birthday!) Free financial counseling $600 tech allowance Monthly $75 phone reimbursement $5,000 annual continuing educational allowance

• Leverage your Chemistry, Engineering, and/or Materials background to lead and support technical sales calls with scientists, R&D leaders, and business stakeholders (including senior stakeholders) in partnership with Sales and senior SEs when appropriate • Articulate how Citrine’s platform addresses customer challenges by aligning technical capabilities with their R&D goals • Share structured customer feedback and recurring use cases to help inform product direction. • Develop and deliver tailored demonstrations that clearly communicate platform capabilities and relevance to customer use cases • Travel to prospective and current customers to build client relationships, support technical evaluation efforts, and teach customers how AI/ML-driven workflows can benefit their organizations. • Contribute to improving team best practices, templates, coding assets, and project documentation • Partner with Customer Success and Technical Services teams to ensure smooth project delivery and share suggestions for workflow improvements • Execute materials informatics projects with customers over short and long timelines by implementing Citrine’s technology, collaboratively troubleshooting technical hurdles while keeping an eye on what is most valuable to the customer • Represent Citrine and attend designated webinar events, trade shows, conferences, and technical symposiums to support our growing business