Charter Manufacturing

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family! Charter Casting is hiring a Strategic Account Manager! You'll leverage your deep understanding of the casting industry to develop and execute strategic plans that drive growth for Charter Casting. *This is a remote position with 40% travel - an ideal candidate will live and travel throughout the Midwest region. This is your chance to: - Collaborate with internal teams to create winning sales strategies for Charter Casting products. - Build strong relationships with key decision-makers within metals companies. - Utilize your technical expertise to identify customer needs and propose innovative solutions specific to the metals industry. What you'll do: - Collaborate with commercial teams to develop & execute strategic plans for key accounts. - Analyze markets & assess opportunities to develop strategic account strategies for growth. - Identify opportunities for strategic partnerships to expand Charter Casting's portfolio. - Direct regular reviews of markets and accounts to identify trends and growth opportunities. - Develop deep relationships with assigned strategic accounts at all levels. - Be the primary point of contact (POC) for assigned accounts, representing Charter and acting as the customer's voice internally. - Develop new business with target and strategic accounts through solution selling of product lines & maintain existing business through consultative selling - Manage customer communications regarding product specifications, quality, delivery, etc. - Develop, evaluate, and implement pricing models and strategies to optimize revenue, market share, and profits. - Support Inside Sales and Customer Service to deliver a superior customer experience. - Monitor competitive activity and identify key customers' needs. - Represent Charter at industry association meetings. What we're looking for: - Bachelor’s degree in a related field such as Business, Marketing, Engineering, or equivalent combination of education and experience. - 5 years of outside sales experience in metals or manufacturing environment - Demonstrated success delivering profitable growth with strategic accounts and prospects - Proven negotiation and analytical capability - Strong financial and pricing acumen - Proven consultative, solution-selling methodology - Excellent written, verbal, and presentation skills - Proficiency in Microsoft Office and Salesforce CRM Preferred experience: - Master’s Degree in Business, Marketing, Engineering, or other related advanced degree - Experience managing complex OEM accounts - Experience using Salesforce CRM - Experience leading cross-functional commercial initiatives - Experience developing formal strategic account plans #LI-AF1 #LI-Remote We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family! Charter Casting is hiring a Senior Strategic Account Manager! The Strategic Account Manager III is a senior commercial leader responsible for delivering above-market growth within Charter Casting’s most strategically important, complex, and highest-value OEM accounts. This role leads strategic execution across key customer relationships, driving long-range account positioning and delivering significant revenue growth, margin expansion, major platform wins, and strategic portfolio influence aligned with both annual and 5-year initiatives. Position Details: - Fully Remote - Up to 40% Travel - Ideal candidate will live in Wisconsin & Illinois to travel to our Charter Casting sites in Woodstock, IL & Shawano, WI What you'll need: - Bachelor’s degree in a related field such as Business, Marketing, Engineering, or equivalent combination of education and experience. - 8 years of outside sales experience in metals or manufacturing environment - Demonstrated success managing large, complex OEM accounts - Proven success in winning large, complex, multi-year programs - Advanced financial acumen, including pricing strategy, margin optimization, and contract evaluation - Executive-level communication, negotiation, and presentation skills - Experience developing and executing comprehensive multi-year strategic account plans Preferred experience: - Master’s Degree in Business, Marketing, Engineering, or other related advanced degree - Experience managing complex OEM relationships - Experience negotiating long-term agreements and complex commercial contracts - Advanced proficiency in Salesforce CRM and sales analytics tools - Demonstrated experience influencing cross-functional business strategy What you'll focus on: - Lead strategic account plans across Charter Casting’s most critical OEM relationships - Own executive-level commercial relationships and long-term account positioning - Identify and secure major platform wins, competitive displacement opportunities, and long-term commercial agreements - Lead complex commercial negotiations involving pricing strategy, margin protection, and contract structure - Influence portfolio strategy, business planning, and long-term growth priorities aligned with annual and multi-year initiatives - Lead and align internal cross-functional teams to deliver strategic customer commitments - Monitor industry trends, emerging technologies, and competitive dynamics to identify high-value growth opportunities - Provide mentorship and commercial leadership to SAM I and SAM II roles to elevate selling capability across the organization #LI-AF1 #LI-Remote The annual hiring range for this position is: $132,900-$166,100. The actual base pay offered to the successful candidate will depend on various factors, including but not limited to job-related skills, experience, and qualifications. Compensation decisions are tailored to the unique circumstances of each position and candidate. We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).

Title: Business Intelligence and Analytics Analyst III Location: Charter Steel - Saukville, WI Job Description: Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family! Applicants must be authorized to work for ANY employer in the U.S. Charter Manufacturing is unable to sponsor for employment visas at this time. This position is hybrid, 3 days a week in office in Mequon, WI. Business Intelligence & Analytics Analyst Position Purpose Bring data to life and turn insights into action. In this role, you’ll use advanced analytics, problem‑solving skills, and data visualization to help the business make smarter decisions. You’ll partner closely with stakeholders to understand their needs, transform complex data into compelling dashboards and stories, and deliver insights that drive measurable business value. You’ll work with both structured and unstructured data, applying statistical modeling and best practices to identify trends, patterns, and opportunities. Your work will enable leaders to better understand performance, optimize operations, and plan confidently for the future. What You’ll Do - Analyze business needs and translate them into clear technical and analytical requirements - Design, build, and deliver dashboards, reports, and visualizations that provide actionable insights - Apply advanced analytics and statistical techniques to uncover trends, patterns, and opportunities - Partner with business stakeholders to ensure analytics solutions align to real‑world needs - Leverage modern BI and data visualization tools to tell clear, compelling data stories - Continuously improve reporting and analytics by applying best practices and emerging trends Minimum Qualifications - Bachelor’s degree in Business Administration, Management Information Systems, Computer Science, or a related field - 5+ years of experience using Business Intelligence tools such as Tableau or Power BI - Strong verbal and written communication skills, with the ability to present data clearly to both technical and non‑technical audiences - Solid analytical, troubleshooting, and problem‑solving skills, including experience with mathematics and statistics - A strong sense of ownership, accountability, and action orientation Preferred Qualifications - Experience applying BI and analytics solutions in a manufacturing environment - Exposure to cloud‑based data warehouse platforms such as Snowflake or Azure Data Warehouse - Experience with ERP systems such as Oracle or SAP - Familiarity with tools used within specific functional business areas Key Accountabilities - Assess and resolve a wide range of BI and analytics challenges using creative and effective approaches - Partner closely with assigned functional areas to understand business processes and analytics needs - Identify opportunities to enhance reporting, analytics, and insights across the organization - Become a subject matter expert in assigned business areas, including data sources and workflows - Apply and share BI&A best practices to improve analytics quality enterprise‑wide - Stay current on trends, tools, and innovations in the BI and analytics space - Collaborate with business SMEs, analysts, and offshore partners to deliver timely, accurate insights - Develop Tableau visualizations in alignment with established governance standards - Support self‑service analytics by assisting and enabling other BI users - Adhere to Environmental, Quality, and Safety Management System requirements We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family! Join the Charter Steel Commercial team as a Technical Services Engineer. Alternative job titles: Customer Technical Services, Technical Sales Engineer, Technical Services Representative Charter Steel is a leading American supplier of carbon and alloy steel bar, rod and wire products, and the largest steel coil processor in North America. As a fully integrated steelmaker with locations in Ohio and Wisconsin, Charter Steel offers a full range of grade and size coiled products and vast technical service experience. Charter Steel is a member of the Charter Manufacturing family of companies. Job Summary: Collaborate with customers to align metallurgical specifications and performance criteria with Charter’s advanced steelmaking capabilities across diverse industrial applications. Interface cross-functionally with Engineering, Sales, and Operations to optimize process parameters, troubleshoot production constraints, and ensure metallurgical integrity through applied materials science. Spearhead innovation by leading new product development initiatives, leveraging thermomechanical processing, alloy design, and failure analysis expertise. Position Specifics: - Location: Remote-based in OH or WI - Travel Expectations: 50% domestic travel to US customers - Applicants must be authorized to work for any employer in the U.S. Charter Manufacturing is unable to sponsor for employment visas at this time. Key Responsibilities: Customer & Product Support - Manage customer claims and address field concerns. - Interpret specifications to recommend suitable Charter products. - Assess feasibility of customer requirements and manage expectations. - Recommend process improvements for both customer and internal manufacturing. - Develop strong technical relationships to resolve issues collaboratively. Cross-Functional Collaboration - Act as a technical resource for Inside and Outside Sales. - Coordinate technical meetings between customers and internal teams. - Communicate significant technical issues across all business levels. - Leverage internal technical resources to meet customer needs. Innovation & Industry Engagement - Lead or support New Product Development initiatives with customers. - Influence and suggest enhancements to customer processes. - Participate in industry and association events to promote Charter’s products. Compliance & Job Requirements - Follow Environmental, Quality, and Safety Management System procedures. - Meet essential job requirements with or without reasonable accommodation. What You Will Need: - Bachelor’s degree in Engineering or related field. - 2+ years of customer-facing technical experience. - Strong grasp of steel manufacturing processes and specifications. - Excellent communication and interpersonal skills. - Ability to interpret and evaluate customer technical requirements. - Skilled in influencing and coaching across teams to drive results. - Comfortable with up to 50% travel. Nice to Have: - 5+ years in manufacturing including cold-heading / cold-forming - Master’s Degree in Business Administration, Physical Sciences, Engineering, or related advanced degree. - Experience in a related market as a customer or a supplier of steel products. - Experience in strategic planning. - Experience managing within a highly documented manufacturing quality system. - Supervisory or managerial experience in a technical discipline. - Experience with QS9000, ISO9000, and/or TS16949 quality systems. Take the next step in your career, apply today! #LI-PF1 #LI-REMOTE #coldheading #steel #fasteners #coldfinishing #Colddrawing #SBQ #Springs We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).