Charles Taylor

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking an enthusiastic Liability Claims Adjuster to join our Wisconsin team. This a remote position for Wisconsin residents. Position Summary The Claims Adjuster is responsible for investigating liability and APD claims and determining settlement value, if any, based on the individual merits and available defenses of each claim. Responsibilities - Receives newly reported claims and records the claim information in claims database accurately - Investigates claims - Determines coverage and deductible - Obtains and reviews all required investigative materials (photos, police reports, etc.) - Interviews claimants, insureds, and witnesses to determine claim validity, may travel to site to inspect - Maintains and updates thorough claim notes in a timely manner throughout lifespan of claim - Sets appropriate reserves for claims - Communicates claim decisions to claimant, insured - Works with auto repair provider or contractors to establish appropriate repair costs - Requests payments through claims database - Fields calls from insured, or claimant regarding status of claims - Submits claim to Litigation Manager to request additional authority on claims that exceed current authority - Maintains files of related documents and forms electronically for clients and insureds according to record retention policy - Prepares report for insured when claim is closed - Works with underwriting to help provide relevant information on losses for renewal rates as well as Risk Management to identify trends - Acts as a backup and as a resource to other Adjusters - Prepares reports on large losses for internal use as well as for reinsurers as necessary - Answers questions regarding loss runs from insureds - Identifies subrogation potential and pursues recovery - Other duties as assigned Skills - Proficient in the full Microsoft Office Suite - Skilled in reading and interpreting estimates - Familiar with terminology used in the automotive repair industry - Knowledgeable in medical terminology, records, and billing processes - Able to build and maintain effective working relationships - Adaptable to evolving technologies, with the ability to quickly learn new systems and equipment - Strong verbal and written communication skills, with the ability to engage effectively at all organizational levels - Demonstrates a high level of confidentiality and professional discretion - Maintains a strong commitment to accuracy and quality - Customer-focused with a service-oriented mindset - Highly organized with effective time management skills - Strong attention to detail and an understanding of its impact on business operations - Capable of working both independently and collaboratively within a team - Sound judgment and strong decision-making abilities - Skilled in negotiation and issue resolution - Active listener with strong interpersonal skills - Able to manage and resolve situations involving dissatisfied clients professionally Education and Experience - High School Degree - 2-3 Years’ experience in claims adjusting or related fields (auto repair, medical services, restoration, construction) - Prior work experience in liability claims adjusting - preferred - Prior work experience with municipal insureds - preferred Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, disability, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things in a supportive and collaborative environment, then we may be the place for you. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. About Charles Taylor Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Marketing Coordinator Are you looking for an opportunity to make an immediate impact in rapidly growing U.S. division of a global organization that spans 30 countries? Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a dynamic Marketing Coordinator to join our Sales & Marketing team in the U.S. Summary Charles Taylor is seeking a highly motivated, detail-oriented and results-driven Marketing Coordinator with a foundation in marketing principles and a proven track record of contributing to successful teams. Proficient in market research, event coordination, social media management, content creation, and email lead gen campaign execution with excellent communication and organizational skills. Adept at collaborating with cross-functional teams to execute strategic initiatives and adapt to dynamic work environments. Eager to leverage creativity and analytical abilities to support the achievement of marketing goals and enhance brand visibility. The Marketing Coordinator will also help assist with the development and execution of a wide range of sales and marketing materials, including case studies, email, website and social media copy. The Marketing Coordinator will play an integral role in executing our growth strategy and achieving our goals. This position has executive level exposure and an opportunity to collaborate with many leaders within the business. This is the ideal career opportunity for individuals looking for exposure to all aspects of B2B corporate marketing. Strong verbal, and written communication are key to delivering quality results while successfully managing various marketing projects. Responsibilities - Manage and execute social media strategy, including planning, scheduling, and publishing content - Develop written marketing content, including social media posts, sell sheets, website copy, email campaigns, and other collateral aligned with brand standards - Coordinate and execute events, conferences, and promotional initiatives, including vendor management, logistics oversight, and on-site support to ensure a seamless experience - Oversee promotional merchandise programs, including sourcing, ordering, and inventory management - Manage and execute large-scale email marketing campaigns, including high-volume communications, audience segmentation, and performance optimization to support lead generation - Collaborate with external agencies to produce marketing materials, providing direction, managing timelines, and ensuring quality and brand consistency - Work cross-functionally to align messaging across campaigns, channels, and business units - Maintain and manage marketing databases, ensuring data accuracy and usability for ongoing campaigns and reporting - Support digital marketing efforts, including campaign planning, content scheduling, and engagement/performance tracking - Provide administrative and operational support, including KPI reporting, invoice processing, and budget tracking Skills - Expert knowledge with Word, PowerPoint, and Excel. - Working knowledge of databases or knowledge management systems - Excellent interpersonal, verbal, and written communication skills - Excellent writing, editing and proofreading skills - Excellent time management - Experience with social media, CRM or marketing automation software required - Experience working in a remote, work from home environment Related Work Experience - High proficiency in self-managing project details - Ability to comprehend and organize complex materials according to requirements - Ability to use judgment to plan, accomplish goals and meet demanding deadlines - Independent research and fact-finding abilities - Ability to work with minimal direction and proactively seek guidance as needed Requirements - Bachelor’s degree (English, marketing or business administration is a plus) from a four-year accredited college/university. - Minimum of 3 years of business/ relevant working experience - Ability to work independently in a remote work environment - Manage complex projects that may require overtime hours - Desire for career growth - Available for travel (10%) Values Demonstrate and role model the Charles Taylor six Values by ensuring a Supportive Environment, upholding Excellence in People, focusing on Partnership with Clients, delivering High quality Work, promoting Group-wide Entrepreneurship, and having an Appetite for Change. Equal Opportunity Employer Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a dynamic Financial Accountant to join our finance team. This role can be fully remote for candidates working within the Eastern Time Zone, or hybrid for those located within a reasonable commuting distance of Norwalk, CT. Job Summary The Financial Accountant is responsible for supporting the month-end closing process, preparing journal entries, performing account reconciliations, and assisting with financial reporting. The role plays a key part in ensuring the accuracy and integrity of the financial records, supporting audits, and driving process improvements across the finance function. The role sits within Finance Group Shared Services and is responsible for Record-to-Report (R2R) operations within the Charles Taylor US group. The incumbents will be expected to support and work closely with their assigned Finance Team and business partners. Additionally, the successful candidate will be responsible for the financial reporting and accounts of the CT Engineering division. Responsibilities - Performing the month end close, including all relevant balance sheet and other reconciliations. - Support the invoice, collections teams with A/R, AP and other operational items. - Providing case and client analysis on business areas in conjunction with the business leaders and business development team. - Preparing month-end analysis on financial performance and Key Performance Indicators - Posting monthly Journal Entries and ensuring data accuracy in Deltek. - Set up and assist with monthly/quarterly balance sheet reconciliations and investigate any discrepancies. These include trade debtors & creditors, sundry creditors & debtors, fixed assets, intangibles, prepayments, provisions, financial lease assets/liabilities & accrued expenses. - Carry out monthly allocation analysis across various TB GL Accounts inclusive but not limited to creditors, debtors, receivable, etc. - Prepare monthly designated Sweep Consolidation Bank Reconciliations - Review and reconcile US Region Employee Healthcare Benefits inclusive of journals, recharges and IODN setup. - Identify and implement process improvements to enhance accuracy and efficiency - Ensure compliance with internal controls, policies, and relevant accounting standards - Assist with the transition of business’ finance functions for existing acquisitions related to monthly financials’ mapping. - Assist with internal and external audits, providing documentation and analysis - Assisting in various Ad Hoc Projects as required Requirements - Deltek system experience is strongly preferred - Bachelor’s degree with major in Finance and/or Accounting - 5-7 years of professional experience in accounting, reporting and/or auditing with large global corporation or shared services environment. - Working knowledge of U.S. GAAP (IFRS knowledge is a plus). - Detail oriented with strong financial analysis, organizational and stress management skills. - Identify opportunities and lead digital transformation by automating manual tasks - Very strong Excel, VBA and SQL; Proficiency preferred with skills in managing, automating, and manipulating large data. - Adept at building relationships, excellent communication skills, both written and verbal and ability to work cross-functionally. - Ability to prioritize and work under a tight schedule. - Ability to work independently with little to no supervision. - Highly motivated and dedicated. - Cognos Controller, TM1, SUN6, Info Q&A, CMA, FileTrac knowledge is a plus. Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. About Charles Taylor Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a seasoned workers’ compensation adjuster to join our Third-Party Administration team. This is a remote role, open to candidates who live in California. Job Summary The Workers Compensation Claims Adjuster is responsible for managing all aspects of a workers compensation claim which includes determining compensability, verifying coverage, administering disability and medical benefits, skillfully negotiating claim resolutions, troubleshooting and assisting injured employees, employers and medical/legal professionals with any service needs throughout the lifespan of a claim. Essential Functions - Receives newly reported claims - Maintains and updates claim notes throughout lifespan of claim - Records claim information in electronic database - Interviews claimants, insureds, medical professionals and witnesses to determine claim validity - Communicates claim compensability decisions to claimant, employer and medical provider - Sets appropriate reserves based on nature/extent of injury - Calculates lost time wages, makes disability payments directly to claimants and diaries future payments as appropriate - Orders independent medical examination as necessary and prepares all relevant documentation for physician review - Maintains regular correspondence with claimants, insureds, and nurse case manager to include claim updates, medical appointments, or issues with disability payments - Reviews and processes medical bills through third-party vendor for additional discount opportunities - Aggressively collaborates with claimants and insureds to ensure early return-to-work is pursued - Works in partnership with legal counsel to warrant that insured’s interests are protected on litigated claims which includes providing all relevant claim documentation needed for defense counsel to successfully defend claim and evaluate ultimate claim exposure - Attends settlement conferences, mediations, and hearings on behalf of the insurance company/insured - Reviews and approves defense attorney bills within authority - Works with underwriting to help provide relevant information on losses for renewal rates as well as Risk Management to identify trends and may interact with agents for insureds on losses - Responds to State requests for health cost disputes, applications for hearings and penalty assessment letters - Identifies subrogation potential and pursues recovery - Leads claim reviews with clients as requested - Other duties as assigned Requirements - 10 years of experience adjusting Workers Compensation Claims in California required - SIP Certification required - Bilingual (Spanish/English) required - Must be current with CEU's - Proficiency in entire Microsoft Office suite - Knowledge of relevant workers compensation laws - Strong grasp of medical terminology - Familiarity with medical cases and how treatment typically progresses - Excellent oral and written communication abilities - Attention to detail and good organization skills - Ability to negotiate issues and settlements - Strong focus on customer service which includes timely response to requests/inquiries - Ability to adapt to changing technologies and learn functionality of new equipment and systems - Ability to establish and maintain effective working relationships with others Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. About Charles Taylor Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a dynamic Business Development Manager to join our team. This is a remote role for the Nashville, TN or Louisville, KY area. Job Summary This role will expand our safety services in the Nashville, TN and/or Louisville, KY markets. The ideal candidate is a driven B2B salesperson with a proven track record of hunting, prospecting, and closing deals in fast sales cycles. Responsibilities - Develop and execute a local sales strategy targeting key industries and clients. - Generate new leads through cold calling, networking, social media, and events. - Build and manage client relationships to drive long-term growth. - Collaborate with local associations to create opportunities and close business. - Attend trade shows and client events to promote services and grow the brand. - Maintain CRM/database of accounts, activities, and pipeline. Qualifications - Bachelor’s degree preferred. - 2+ years of experience in B2B sales, business development, or account management. - Experience in construction or safety services is a plus. - Strong communication, negotiation, and relationship-building skills. - Self-motivated, organized, and thrives in a prospecting environment. - Ability to stay focused and productive while working remotely. Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. About Charles Taylor Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.