Charles Taylor

Role Description The Liability Claims Litigation Adjuster position is responsible for the investigation, administration, litigation and settlement of complex automobile, property and general liability claims. This person must perform coverage, liability and damage analysis, maintain timely correspondence and determine the best course of action with a high level of autonomy, while working closely with clients, their employees and attorneys as a seasoned claims expert. Essential Functions - Investigate new claims and initiate timely contacts with clients, their employees, claimants and legal counsel to determine appropriate actions to be taken. - Read and comprehend insurance policies. - Properly evaluate liability and damages, address time limit demands appropriately. - Negotiate settlements with claimants and attorneys and draw up contracts. - Report to clients and excess carrier requests regarding claim status and follow through on recommended actions. - Refer claims to defense counsel, remaining directly involved in litigation claims management to reach desired outcomes and minimize expenses. - Remain in direct compliance with company policies and procedures, including MMSEA reporting. - In state travel to attend mediations and other required proceedings. - Maintain active adjuster license in states where this is required. - Maintain valid driver’s license and automobile insurance. - Meet with clients and account management to conduct claim reviews, including account location visits to present cost reports, reserves, active claims and settlement recommendations. - Serve assigned clients as an experienced claims consultant. Qualifications - Minimum of five years’ experience handling litigation and settlement of complex P&C claims preferably with municipalities in the State of Kentucky. - Extensive working knowledge of state negligence laws (legal background helpful). - Experience with medical terminology is essential. - Exceptional communication and interpersonal skills. - Continuing education and seminars related to changing claim laws. - Detail-oriented with strong organizational and time management skills. - Excellent customer service and telephone skills. - Ability to work independently, as well as in a team environment under general management direction to complete assignments. - College degree is preferred. Benefits - Competitive salary commensurate with experience. - Excellent benefits including medical, dental, vision, life insurance and 401(K) with match. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. Company Description Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Role Description The Auto/Property Damage Claims Adjuster is responsible for the investigation, administration and settlement of simple to moderately complex commercial auto property damage claims, within the authority granted by the company and the client. The right candidate will perform with high levels of autonomy, while working closely with clients and attorneys as a claims professional. Essential Job Functions - Investigate new claims and initiate timely contacts with clients, their employees, claimants and legal counsel to determine appropriate actions to be taken. - Read and comprehend insurance policies. - Properly evaluate coverage and damages, address demands appropriately. - Apply understanding of insurance policies and policy interpretation while establishing appropriate loss estimates. - Coordinate and manage total loss claims, including valuation review, salvage disposition, title processing, and settlement negotiations with vehicle owners and lienholders. - Negotiate settlements with claimants and attorneys. - Report to clients and excess carrier requests regarding claim status and follow through on recommended actions. - Remain in direct compliance with company policies and procedures. - Ability to utilize windows-based claims systems and Microsoft type applications. - Ability to serve on-call after-hours in response to urgent claim matters. - Meet with clients and account management to conduct claim reviews, including presenting cost reports, reserves, active claims and settlement recommendations. Qualifications - Two or more years of experience in adjusting automobile and auto related property damage claims. - Active Adjusters License. - Exceptional communication and interpersonal skills. - Detail-oriented with strong organizational and time management skills. - Strong PC/laptop skills. - Excellent customer service and telephone skills. - Ability to work in a team environment under direct management to complete assignments. Benefits - Competitive salary commensurate with experience. - Excellent benefits including medical, dental, vision, disability, life insurance, and 401(K) with match. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. Company Description Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Role Description The Bodily Injury Claims Adjuster is responsible for the investigation, evaluation, and settlement of bodily injury liability claims. The right candidate must verify coverage, determine liability, maintain timely correspondence and determine the best course of action with medium levels of autonomy, while working closely with clients, claimants, and attorneys as an experienced claims professional. - Investigate new claims and initiate timely contacts with clients, claimants and legal counsel to determine appropriate actions to be taken. - Read and comprehend insurance policies. Properly evaluate liability, address time limit demands appropriately. - Communicate with injured individuals, their attorneys, healthcare providers, and other involved parties. - Negotiate settlements with claimants and attorneys and draw up contracts. - Report to clients and excess carrier requests regarding claim status and follow through on recommended actions. - Maintain detailed records of claims, including investigation findings, communication logs, and settlement details. - Prepare for and attend hearings or trials when necessary. - Remain in direct compliance with company policies and procedures, including MMSEA reporting. - Maintain active adjuster license in states where this is required. - Ability to utilize windows-based claims systems and Microsoft type applications. - Meet with clients and account management to conduct claim reviews, including account location visits to present cost reports, reserves, active claims and settlement recommendations. Qualifications - Working knowledge of insurance policies and legal procedures for claims in Kentucky. - Minimum of five (5) years of experience handling, negotiating, and settling complex bodily injury and liability claims, including litigation management and coordination with defense counsel, preferably within the State of Kentucky. - Ability to assess complex situations, evaluate evidence, and make informed decisions regarding liability and claim value. - Experience with medical terminology is essential. - Exceptional communication and interpersonal skills. - Confidence in negotiating settlements to reach mutually agreeable outcomes. - Detail-oriented with strong organizational and time management skills. - Excellent customer service and telephone skills. - Ability to work in a fast-paced environment and manage multiple claims while meeting deadlines. - College degree is preferred. - Continuing education and seminars related to changing claim laws. Benefits - Competitive salary commensurate with experience. - Excellent benefits including medical, dental, vision, disability, life insurance, and 401(K) with match. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. Company Description Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking an enthusiastic Liability Claims Adjuster to join our Wisconsin team. This a remote position for Wisconsin residents. Position Summary The Claims Adjuster is responsible for investigating liability and APD claims and determining settlement value, if any, based on the individual merits and available defenses of each claim. Responsibilities - Receives newly reported claims and records the claim information in claims database accurately - Investigates claims - Determines coverage and deductible - Obtains and reviews all required investigative materials (photos, police reports, etc.) - Interviews claimants, insureds, and witnesses to determine claim validity, may travel to site to inspect - Maintains and updates thorough claim notes in a timely manner throughout lifespan of claim - Sets appropriate reserves for claims - Communicates claim decisions to claimant, insured - Works with auto repair provider or contractors to establish appropriate repair costs - Requests payments through claims database - Fields calls from insured, or claimant regarding status of claims - Submits claim to Litigation Manager to request additional authority on claims that exceed current authority - Maintains files of related documents and forms electronically for clients and insureds according to record retention policy - Prepares report for insured when claim is closed - Works with underwriting to help provide relevant information on losses for renewal rates as well as Risk Management to identify trends - Acts as a backup and as a resource to other Adjusters - Prepares reports on large losses for internal use as well as for reinsurers as necessary - Answers questions regarding loss runs from insureds - Identifies subrogation potential and pursues recovery - Other duties as assigned Skills - Proficient in the full Microsoft Office Suite - Skilled in reading and interpreting estimates - Familiar with terminology used in the automotive repair industry - Knowledgeable in medical terminology, records, and billing processes - Able to build and maintain effective working relationships - Adaptable to evolving technologies, with the ability to quickly learn new systems and equipment - Strong verbal and written communication skills, with the ability to engage effectively at all organizational levels - Demonstrates a high level of confidentiality and professional discretion - Maintains a strong commitment to accuracy and quality - Customer-focused with a service-oriented mindset - Highly organized with effective time management skills - Strong attention to detail and an understanding of its impact on business operations - Capable of working both independently and collaboratively within a team - Sound judgment and strong decision-making abilities - Skilled in negotiation and issue resolution - Active listener with strong interpersonal skills - Able to manage and resolve situations involving dissatisfied clients professionally Education and Experience - High School Degree - 2-3 Years’ experience in claims adjusting or related fields (auto repair, medical services, restoration, construction) - Prior work experience in liability claims adjusting - preferred - Prior work experience with municipal insureds - preferred Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, disability, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things in a supportive and collaborative environment, then we may be the place for you. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. About Charles Taylor Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Role Description The Field Case Manager position is responsible for assessing and analyzing information pertinent to injured employees to evaluate the medical and vocational needs required to facilitate the patient’s rehabilitation in order to promote appropriate and timely return to work. This person will act as a liaison between patient/family, employer, provider(s), healthcare personnel, adjusters, and attorneys involved in workers’ compensation claims. Essential Functions - Obtains medical history of the injured employee and a signed medical release form when appropriate for medical care coordination purposes. - Requests, obtains, and reviews medical records. - Assesses and analyzes an injured employee’s medical and vocational status. - Develops a plan of care to facilitate the patient’s appropriate and timely return to work; coordinates with the employer when appropriate. - Interviews patients in the physician office, home and/or work site to provide ongoing case management services. - Communicates both in-person and telephonically with patients, medical providers, adjusters, attorneys, and vendors. - Schedules appointments for implementation and follow-up of treatment plan. - Coordinates and monitors progress and completion of vendor referrals, consultations, and therapeutic services for patients. - Ensures transportation and translation are available for the injured employee to attend medical appointments when appropriate. - Accompanies the injured employees during physician consultations when appropriate. - Conferences with specialists concerning course of care and treatment. - Ensures all injured employees’ and employers’ concerns are addressed by the physicians. - Ensures injured employees understand diagnosis of their injury/illness, and any instructions and recommendations regarding treatment when appropriate. - Provides consistent monitoring, contact, support, and education to injured employees to monitor patients’ progress toward desired outcomes, promote compliance, motivation, and address issues as they arise when appropriate. - With adjuster approval, coordinate necessary medical and rehabilitative care for injured employees including but not limited to appointments, medications, surgery, therapies, diagnostics, equipment, transportation, translation etc. - Establishes effective rapport with all professions involved in the injured employees’ rehabilitation process to facilitate treatment, optimum care, and successful return to work. - Provides comprehensive documentation detailing case management services, the injured employees’ progress with treatment plan, return to work status, maximum medical improvement, and significant events that meets company standards for content and format. - When appropriate coordinate return to work issues with the employer, to include job site analysis, ergonomic evaluation, etc. and present to the physician for review. - Maintains a working knowledge of up-to-date medical information including but not limited to medications, procedures, equipment, therapies, treatments, their uses, contraindications, side effects, etc. and provides research information to adjusters to assist with determinations of medical necessity and appropriateness. - Applies all laws and regulations relative to the provision of case management and rehabilitation services in the geographic region assigned. - Testifies as required to substantiate any relevant case work or documentation. - Timely completion of time and expense reporting per company guidelines. - Works closely with team of case managers and support staff. Qualifications - Must hold at least one of the following credentials: CCM, CRRN, CDMS, COHN, CRC. - Must hold an unrestricted Registered Nurse license in the state of California. - Must maintain all applicable credentials, licensure, and/or certification(s) for case management in the state of California. - Must have current, unrestricted driver’s license and be able to provide proof of automobile insurance. - Ability to travel day to day within assigned geographic region. - Ability to work independently, within a team environment, and deal effectively with multiple tasks simultaneously. - Must possess strong professional communication, organizational, and interpersonal skills when interacting verbally and in writing. - Strong customer service skills. - Proven critical thinking skills that demonstrate analysis/judgment and sound decision making with focus on attention to details. - Computer literacy, daily usage of MS Office Product Suite, i.e., Word, Excel, PowerPoint, Teams. - Ability to proofread typed material for grammatical, typographical, or spelling errors. - Ability to change and adapt work activities frequently while prioritizing projects. - Knowledge of operating standard office equipment i.e., computer, fax, copier, scanner, phone, etc. Requirements - Case management experience at a Third-Party Administrator (TPA), in the medical field, or workers compensation industry (preferred but not required). - Knowledge or experience with the statutes and rules of Longshore and Harbor Workers' Compensation Act and Jones Act Claims (preferred but not required). - Knowledge or experience with the statutes and rules of the State of California Workers’ Compensation claims (preferred but not required). - Spanish speaking, both conversational and medical terminology (preferred but not required). Benefits - Salary range: $115,000-125,000. - Competitive salary commensurate with experience. - Excellent benefits including medical, dental, vision, life insurance and 401(K) with match. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.

Marketing Coordinator Are you looking for an opportunity to make an immediate impact in rapidly growing U.S. division of a global organization that spans 30 countries? Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a dynamic Marketing Coordinator to join our Sales & Marketing team in the U.S. Summary Charles Taylor is seeking a highly motivated, detail-oriented and results-driven Marketing Coordinator with a foundation in marketing principles and a proven track record of contributing to successful teams. Proficient in market research, event coordination, social media management, content creation, and email lead gen campaign execution with excellent communication and organizational skills. Adept at collaborating with cross-functional teams to execute strategic initiatives and adapt to dynamic work environments. Eager to leverage creativity and analytical abilities to support the achievement of marketing goals and enhance brand visibility. The Marketing Coordinator will also help assist with the development and execution of a wide range of sales and marketing materials, including case studies, email, website and social media copy. The Marketing Coordinator will play an integral role in executing our growth strategy and achieving our goals. This position has executive level exposure and an opportunity to collaborate with many leaders within the business. This is the ideal career opportunity for individuals looking for exposure to all aspects of B2B corporate marketing. Strong verbal, and written communication are key to delivering quality results while successfully managing various marketing projects. Responsibilities - Manage and execute social media strategy, including planning, scheduling, and publishing content - Develop written marketing content, including social media posts, sell sheets, website copy, email campaigns, and other collateral aligned with brand standards - Coordinate and execute events, conferences, and promotional initiatives, including vendor management, logistics oversight, and on-site support to ensure a seamless experience - Oversee promotional merchandise programs, including sourcing, ordering, and inventory management - Manage and execute large-scale email marketing campaigns, including high-volume communications, audience segmentation, and performance optimization to support lead generation - Collaborate with external agencies to produce marketing materials, providing direction, managing timelines, and ensuring quality and brand consistency - Work cross-functionally to align messaging across campaigns, channels, and business units - Maintain and manage marketing databases, ensuring data accuracy and usability for ongoing campaigns and reporting - Support digital marketing efforts, including campaign planning, content scheduling, and engagement/performance tracking - Provide administrative and operational support, including KPI reporting, invoice processing, and budget tracking Skills - Expert knowledge with Word, PowerPoint, and Excel. - Working knowledge of databases or knowledge management systems - Excellent interpersonal, verbal, and written communication skills - Excellent writing, editing and proofreading skills - Excellent time management - Experience with social media, CRM or marketing automation software required - Experience working in a remote, work from home environment Related Work Experience - High proficiency in self-managing project details - Ability to comprehend and organize complex materials according to requirements - Ability to use judgment to plan, accomplish goals and meet demanding deadlines - Independent research and fact-finding abilities - Ability to work with minimal direction and proactively seek guidance as needed Requirements - Bachelor’s degree (English, marketing or business administration is a plus) from a four-year accredited college/university. - Minimum of 3 years of business/ relevant working experience - Ability to work independently in a remote work environment - Manage complex projects that may require overtime hours - Desire for career growth - Available for travel (10%) Values Demonstrate and role model the Charles Taylor six Values by ensuring a Supportive Environment, upholding Excellence in People, focusing on Partnership with Clients, delivering High quality Work, promoting Group-wide Entrepreneurship, and having an Appetite for Change. Equal Opportunity Employer Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a dynamic Financial Accountant to join our finance team. This role can be fully remote for candidates working within the Eastern Time Zone, or hybrid for those located within a reasonable commuting distance of Norwalk, CT. Job Summary The Financial Accountant is responsible for supporting the month-end closing process, preparing journal entries, performing account reconciliations, and assisting with financial reporting. The role plays a key part in ensuring the accuracy and integrity of the financial records, supporting audits, and driving process improvements across the finance function. The role sits within Finance Group Shared Services and is responsible for Record-to-Report (R2R) operations within the Charles Taylor US group. The incumbents will be expected to support and work closely with their assigned Finance Team and business partners. Additionally, the successful candidate will be responsible for the financial reporting and accounts of the CT Engineering division. Responsibilities - Performing the month end close, including all relevant balance sheet and other reconciliations. - Support the invoice, collections teams with A/R, AP and other operational items. - Providing case and client analysis on business areas in conjunction with the business leaders and business development team. - Preparing month-end analysis on financial performance and Key Performance Indicators - Posting monthly Journal Entries and ensuring data accuracy in Deltek. - Set up and assist with monthly/quarterly balance sheet reconciliations and investigate any discrepancies. These include trade debtors & creditors, sundry creditors & debtors, fixed assets, intangibles, prepayments, provisions, financial lease assets/liabilities & accrued expenses. - Carry out monthly allocation analysis across various TB GL Accounts inclusive but not limited to creditors, debtors, receivable, etc. - Prepare monthly designated Sweep Consolidation Bank Reconciliations - Review and reconcile US Region Employee Healthcare Benefits inclusive of journals, recharges and IODN setup. - Identify and implement process improvements to enhance accuracy and efficiency - Ensure compliance with internal controls, policies, and relevant accounting standards - Assist with the transition of business’ finance functions for existing acquisitions related to monthly financials’ mapping. - Assist with internal and external audits, providing documentation and analysis - Assisting in various Ad Hoc Projects as required Requirements - Deltek system experience is strongly preferred - Bachelor’s degree with major in Finance and/or Accounting - 5-7 years of professional experience in accounting, reporting and/or auditing with large global corporation or shared services environment. - Working knowledge of U.S. GAAP (IFRS knowledge is a plus). - Detail oriented with strong financial analysis, organizational and stress management skills. - Identify opportunities and lead digital transformation by automating manual tasks - Very strong Excel, VBA and SQL; Proficiency preferred with skills in managing, automating, and manipulating large data. - Adept at building relationships, excellent communication skills, both written and verbal and ability to work cross-functionally. - Ability to prioritize and work under a tight schedule. - Ability to work independently with little to no supervision. - Highly motivated and dedicated. - Cognos Controller, TM1, SUN6, Info Q&A, CMA, FileTrac knowledge is a plus. Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. About Charles Taylor Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a seasoned workers’ compensation adjuster to join our Third-Party Administration team. This is a remote role, open to candidates who live in California. Job Summary The Workers Compensation Claims Adjuster is responsible for managing all aspects of a workers compensation claim which includes determining compensability, verifying coverage, administering disability and medical benefits, skillfully negotiating claim resolutions, troubleshooting and assisting injured employees, employers and medical/legal professionals with any service needs throughout the lifespan of a claim. Essential Functions - Receives newly reported claims - Maintains and updates claim notes throughout lifespan of claim - Records claim information in electronic database - Interviews claimants, insureds, medical professionals and witnesses to determine claim validity - Communicates claim compensability decisions to claimant, employer and medical provider - Sets appropriate reserves based on nature/extent of injury - Calculates lost time wages, makes disability payments directly to claimants and diaries future payments as appropriate - Orders independent medical examination as necessary and prepares all relevant documentation for physician review - Maintains regular correspondence with claimants, insureds, and nurse case manager to include claim updates, medical appointments, or issues with disability payments - Reviews and processes medical bills through third-party vendor for additional discount opportunities - Aggressively collaborates with claimants and insureds to ensure early return-to-work is pursued - Works in partnership with legal counsel to warrant that insured’s interests are protected on litigated claims which includes providing all relevant claim documentation needed for defense counsel to successfully defend claim and evaluate ultimate claim exposure - Attends settlement conferences, mediations, and hearings on behalf of the insurance company/insured - Reviews and approves defense attorney bills within authority - Works with underwriting to help provide relevant information on losses for renewal rates as well as Risk Management to identify trends and may interact with agents for insureds on losses - Responds to State requests for health cost disputes, applications for hearings and penalty assessment letters - Identifies subrogation potential and pursues recovery - Leads claim reviews with clients as requested - Other duties as assigned Requirements - 10 years of experience adjusting Workers Compensation Claims in California required - SIP Certification required - Bilingual (Spanish/English) required - Must be current with CEU's - Proficiency in entire Microsoft Office suite - Knowledge of relevant workers compensation laws - Strong grasp of medical terminology - Familiarity with medical cases and how treatment typically progresses - Excellent oral and written communication abilities - Attention to detail and good organization skills - Ability to negotiate issues and settlements - Strong focus on customer service which includes timely response to requests/inquiries - Ability to adapt to changing technologies and learn functionality of new equipment and systems - Ability to establish and maintain effective working relationships with others Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. About Charles Taylor Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a dynamic Business Development Manager to join our team. This is a remote role for the Nashville, TN or Louisville, KY area. Job Summary This role will expand our safety services in the Nashville, TN and/or Louisville, KY markets. The ideal candidate is a driven B2B salesperson with a proven track record of hunting, prospecting, and closing deals in fast sales cycles. Responsibilities - Develop and execute a local sales strategy targeting key industries and clients. - Generate new leads through cold calling, networking, social media, and events. - Build and manage client relationships to drive long-term growth. - Collaborate with local associations to create opportunities and close business. - Attend trade shows and client events to promote services and grow the brand. - Maintain CRM/database of accounts, activities, and pipeline. Qualifications - Bachelor’s degree preferred. - 2+ years of experience in B2B sales, business development, or account management. - Experience in construction or safety services is a plus. - Strong communication, negotiation, and relationship-building skills. - Self-motivated, organized, and thrives in a prospecting environment. - Ability to stay focused and productive while working remotely. Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. About Charles Taylor Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.