Catalight

Role Description The Client Case Manager will focus on streamlining and improving processes, communication, client satisfaction, and clinical quality outcomes with our client families. By concentrating on clinical outcomes, this role ensures our client families are supported throughout their episode of care by addressing the client family needs, barriers, or challenges and providing service recovery. By understanding client-specific needs and clinical outcomes, we aim to create a more effective and supportive care path experience. The Client Case Manager liaises between client families, provider network, internal CCS departments, and other resources to assess and coordinate appropriate behavioral health treatment. The client facing clinical case manager supports coordination of care to ensure that each client receives high-quality services. Qualifications - Master's degree from an accredited college or university in social work, marriage family therapy or counseling is required. - Current registration with the California Board of Behavioral Sciences is required. - Licensed Clinical Psychologist, LCSW, LMFT or LPCC required. - One to two years of related professional experience working with children with autism spectrum disorders (“ASD”) and/or other related developmental disabilities in a multi-disciplinary team setting preferred. - Knowledge of community resources. - Previous experience with clinical case management. - Demonstrated expertise in crisis management. Requirements - Able to conduct strengths based, client centered clinical screener and refer clients for clinically appropriate services. - Must adhere to all federal, state, and local laws/legislations as applicable as well as HIPAA laws and regulatory agencies. - Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population. - A commitment to the values of the organization while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters. - Knowledgeable in Microsoft Office (Outlook, Word, Excel, etc.). - Ability to work in a fast-paced environment while effectively multitasking. - Ability to work with various individuals across all levels within the organization. - Manage day-to-day responsibilities with or without supervision. - Excellent verbal and writing skills. - Strong interpersonal skills (i.e. advanced listening techniques: empathic, active and reflective listening). - Strong client focused approach (i.e. ability to set clear boundaries and advocate for client/family needs). - Must be highly detail oriented and have strong time management skills. - Ability to effectively de-escalate clients and families. - Excellent problem-solving skills. - Ability to work successfully on an interdisciplinary team. Benefits - Full time position. - Compensation: $105,000 - $120,000 Annually. Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). - Ability to obtain and maintain clearance through the Office of Inspector General. - Ability to obtain and maintain a National Provider Identifier (NPI). - Must attend any required training.

We are reimagining the way the world experiences healthcare and the Catalight Research Institute Associate Psychologist will collaborate within the Catalight Group and beyond to ensure alignment of the Mission, strategic priorities, and industry best practices for our growing portfolio of research and training programs. We are looking for an adaptive team member who will support inclusive and equity-informed strategies and programs that can adapt and scale to support the multi-faceted needs of our clients, families, and customers in support of our dynamic portfolio. The ideal candidate is bold in their approach, is solution oriented, welcomes ever changing environments, and approaches work with a growth mindset. They are excited for an opportunity to innovate, collaborate on strategy development and operational excellence across the CE, while building relationships with care and enjoy creating inclusive spaces. This role will also act as an Adjunct Instructor for Catalight Academy, providing clinical education and leadership across various behavioral interventions. Essential Job Functions Catalight Academy - Instructor for Catalight Academy program capstone sessions and Advanced Certification courses: RUBI, Compass-Behavioral, Calibrate, RUBI, Chat, Everyday ABA. - Review and grade learner assignments and fidelity assignments, meeting deadlines and associated timelines. - Collaborate with Catalight Academy as a subject matter expert (SME) on program development and manuscript writing. Catalight Research Institute - Inform and contribute to a collaborative yet transformative approach to the Catalight Research Institute operations that reflects our mission, values, and provides an exceptional learning experience. - Contribute to, support, and implement programs that are people centered and wellbeing focused. - Assist in the preparation and submission of IRB protocols - Support research initiatives of the institute - Drafting and editing manuscripts for peer review journal submission - Meet and exceed identified goals and metrics by innovating, taking risks, critically thinking, and establishing credibility as an advisor across the family of companies and beyond. - Successfully build, support, and collaborate within a high performing team in a fast-paced, dynamic, and growing work environment. - Participate in clinical case consultations, offering guidance on challenging behavior and treatment planning - Attending 2-4 conferences yearly to present on CRI research and Academy programs - Establish strong and collaborative partnerships within CRI, its’ community, as well as throughout the FoC. - Manage and perform special projects and duties as assigned. Qualifications Minimum Education, Experience & Training Equivalent to: - Doctoral degree in clinical psychology - Licensed clinical psychologist in home state - BCBA preferred - Fluent in American Psychological Association Publication Manual, 7th Edition publication guidelines. Knowledge, Skills & Abilities (organized by our company values): Community oriented: - Seeks to understand the underlying needs, desires, and values of colleagues. - Proactively builds spaces for others to engage in learning and community. - Appreciates and demonstrates collaboration across teams. - Serves as a role model, bringing our core values to life in your work. - Works well with employees at any level of employment. - Appreciation for cross-departmental collaboration. - Work in an exciting, fast paced high energy environment while effectively multitasking and managing day-to-day responsibilities without supervision. - Personable; able to work comfortably with individuals at all levels within the organization. - Excellent verbal and writing communication skills; frequent proofreading and checking documents for accuracy. - Proficient in Microsoft Office (Outlook, Word, Excel, etc. Equity informed: - Knowledge of multiple historically excluded groups with knowledge in I/DD (intellectual and developmental disability) communities. - Experience working with those with I/DD and their families. - Experience working and communicating with families. - Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline. - Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population. Bold: - Navigates ambiguity with an excitement for problem solving. - Commitment to meet agreed upon deadlines on time or ahead of schedule. - Transparent on action, pursuits, and outcomes. - A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters. Wellbeing driven: - Willingness and commitment to self-reflection and re-thinking. - Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity. - Commitment to managing a remote schedule that aligns with PST business hours, ensuring your availability supports a healthy team rhythm and effective cross-functional partnership. Requests: - Must be able to communicate effectively within the work environment, read and write using the primary language within the workplace. - Visual and auditory ability to work with clients, staff and others in the workplace continuously. - Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace. - Utilize computer and cell phone for effective communication. - Ability to utilize virtual meetings software (Zoom, Teams, etc.). Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. - Ability to obtain and maintain clearance through the Office of Inspector General. - Must attend any required training. Time Type: Full time Compensation: $127,500 - $172,500 Annually The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.

Catalight is the parent organization leading a family of companies (FoC) that includes Easterseals Northern California, Easterseals Hawaii and Catalight Care Services (CCS). Across the four non-profit companies, there are nearly 800 employees working together to responsibly disrupt and transform home and community-based care and help become a diverse, equitable and inclusive organization that works proactively to address complex societal problems such as healthcare access and greater well-being for underrepresented communities. Join our team at Catalight as a Learning Experience Designer focused on creating impactful learning experiences. We're seeking someone passionate about human-centered design, ensuring our courses are accessible and engaging for all learners. As part of our team, you'll embrace a growth mindset, continuously seeking opportunities for improvement and innovation. Building strong relationships with collaborators is essential as you collaborate to design and develop effective learning solutions. We invite you to apply if you're ready to make a difference and contribute to our high-quality, learner-centered education mission. Core Responsibilities & Essential Job Functions - Participate in the development and delivery of Catalight Classroom’s high-quality, inclusive, and equity-informed educational experiences. - Design and develop engaging learning experiences across formats (e.g., classroom, online, instructor-led, synchronous, and asynchronous) using sound instructional design processes and adult learning principles. - Develop course manuscripts as a foundational step in the instructional design process, including drafting, structuring, and iterating content in collaboration with subject matter experts. - Apply instructional design models (e.g., ADDIE) and best practices in online learning to guide course development. - Develop high-quality learning assets using tools such as Articulate Rise and Storyline, Vyond, and Adobe Creative Suite. - Build strong, collaborative partnerships with stakeholders across the organization and broader community. - Apply a deep understanding of adult learners, andragogy principles, and best practices in online learning to inform design decisions. - Implement accessibility guidelines across the learning catalog, ensuring alignment with the Americans with Disabilities Act (ADA), Section 508, and WCAG 2.1 Level AA standards. - Work effectively within cross-functional teams and multi-stakeholder environments, acknowledging power, privilege, and diverse perspectives. - Manage the workflow of online course development, including planning, documentation, review cycles, and coordination of related services. - Manage assigned programs and maintain the currency of content by updating and enhancing materials to reflect current best practices. - Collaborate to deploy curriculum and test for functionality, learner experience, and tracking. - Analyze post-learning survey results and other data to inform revisions, improve learning outcomes, and identify future content needs. Qualifications Minimum Education, Experience & Training Equivalent to: - Three years' experience as an instructional design or learning experience designer, e-learning development experience required. - Experience with Articulate Rise, Storyline, Camtasia, Vyond, and various LMS systems. - Experience designing and developing compelling learning experiences for adult learners. - Applicants must provide a portfolio demonstrating proficiency in Rise and Storyline. Knowledge, Skills & Abilities (organized by our company values): Community oriented: - Personable; able to work comfortably with individuals at all levels within the organization. - Strong interpersonal skills. - Appreciates and demonstrates collaboration across teams. - Works well with employees at any level of employment. - Excellent verbal and writing communication skills; frequent proofreading and checking documents for accuracy. Equity informed: - Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population. - Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline. - Open to feedback, fostering a collaborative environment for continuous improvement. Bold: - Work in an exciting, fast paced high energy environment while effectively multitasking and managing day-to-day responsibilities without supervision. - Deep knowledge of learning theories and instructional design models. - Write compelling copy, instructional text, and audio scripts/video scripts. - Updating tracking documents for internal and external use promptly, often while managing other projects. - Must be highly detail-oriented. - Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.). - A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters. Wellbeing driven: - Capacity to contribute to and help cultivate effective + sustainable wellbeing driven spaces. Physical Requirements: - Must communicate effectively within the work environment, read, and write using the primary language in the workplace. - Visual and auditory ability to work with staff and others continuously. - Frequent speaking and listening (20-80%) to staff and others in a remote work environment. - For effective communication, use a computer, virtual meeting software (Zoom, Teams, etc.), and a cell phone. Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. - Ability to obtain and maintain clearance through the Office of Inspector General. - Must attend any required training. About Us At Catalight, we embrace people’s differences — both visible and invisible. We believe everyone deserves to be understood, respected, and celebrated for their many contributions. That’s why we have a bold vision to break down barriers and biases to create a more equitable world, so people with developmental disabilities and special needs can choose their own paths. We do this by providing access to innovative, individualized care services, clinical research, and advocacy—all powered by intelligent Xolv Technology Solutions. Through the work of our affiliate partners, Easterseals Northern California and Easterseals Hawaii, we provide services to people with disabilities and their families to support them across their care journey. Our purpose-driven teams are creating a pathway to a more impactful future. Empowering others and fostering an inclusive environment that embodies our core values to ensure we grow responsibly. The listed salary range for this position is an expected range. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Time Type: Part time Compensation: $48.00 - $75.00 Hourly The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.

Catalight Care Services (CCS), one of the fastest growing behavioral health networks, is looking for a Vice President of Network Operations to ensure reliable access to high-quality, person-centered care for individuals and families across Northern CA and beyond. In addition, this role will be a catalyst to help shape and deliver the strategic growth of the organization and the expansion of care delivery by tenfold. As part of the broader Catalight family of companies, CCS is an integral part of realizing the organization’s purpose to create a more equitable world so people with developmental disabilities can choose their path. This means bringing the best talent in the industry together to address complex societal problems such as healthcare access and greater well-being for underrepresented communities. If you are a strategic, results and relationship-driven leader, this may be the perfect place to grow your career and expand your impact in the world. The Vice President of Network Operations has the unique opportunity to be an integral part of building structure, sustainability, and scalability for rapid growth within CCS, which includes being able to create access opportunities for 100K families by 2030. They are responsible for the execution of CCS’s administrative operations, which includes day-to-day operational oversight and management of the Network Services, Support Services, Client Services and other non-clinical operations teams. This role will coordinate with the leaders of each functional area. The Vice President of Network Operations will create a culture of operational excellence, champion collaboration, optimize best practices, and craft policies and procedures as needed to ensure standards of care and practice are maintained throughout the network. Essential Job Functions Execute on Organizational Strategy and Vision - The main goal of network operations is to ensure an optimized, predictable, and supportive care experience for all key stakeholders in a client family journey. - Collaborate with key partners (e.g. providers, funding sources, team members, legislative representatives) to continually evolve our network management and service delivery capabilities and reach. - Work closely with business leaders, other teams within CCS, and the supporting infrastructure throughout the Family of Companies to reliably meet targets and stated operational objectives. - Effectively represent the CCS through direct and indirect contact with clients, partners, funders, community members, and all stakeholders. - Enhance scalable systemic change through automated scheduling and vast technology. Operations - Day-to-day operational oversight and management of the Network Management Teams. - Create and oversee the development of metrics to measure and monitor the performance of all members of the CCS Network Operations teams. - Ensure job responsibilities and expectations are clearly defined and communicated, work is assigned and distributed appropriately, staff is appropriately trained, and performance issues are addressed in a timely manner. - Drive operational excellence via the right tools, processes, and resources. - Deliver on all clinical, quality, operational, and financial goals. - Maintain alignment and connection with the leadership team. - Drive the CCS’s initiatives to simplify the experience for our employees, providers, and clients by helping to further tools, capabilities, and institute best practices where opportunities exist. - Create and execute departmental budgets and resources to meet stated operational plans while maintaining service quality. - Partner with the SVP of CCS to develop and implement plans for the operational infrastructure, processes, and personnel designed to accommodate the rapid growth objectives, in order to evolve current standards and practices. - Ensure that operational and administrative standards are upheld to meet or exceed accreditation specifications. Build and Manage Teams - Create a diverse, equitable and inclusive organization. - Foster empowered and wellbeing-driven teams. - Model high performance as well as bold, accountable leadership. - Ensure a talent pipeline and succession plan. - Manage partnerships collaboratively to achieve shared goals. - Steward shared services, integration, and operational efficiency. Qualifications Minimum Education, Experience & Training Equivalent to: We believe humans with a diverse range of experiences may be suited for work at hand. We are avoiding education and experience minimums with an acknowledgment that these can be barriers for historically excluded groups. This role is suited for a dynamic, empathetic, and forward-thinking leader with a proven track record of inspiring teams, strong operational and programmatic thinking, driving organizational growth, and championing social impact, particularly within a nonprofit or community-focused setting. What would be a plus: - Direct experience serving or working with individuals with intellectual and developmental disabilities and their families. - Direct experience managing a large clinical network. - Proven track record driving meaningful clinical outcomes for the clients and families we serve. Requests: - Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace. - Visual and auditory ability to work with clients, staff, and others in the workplace continuously. - Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace. - Ability to utilize computer, cell phone (iPhone). - Frequent sitting. Knowledge, Skills & Abilities (organized by our company values): Community oriented: - Seeks to understand the underlying needs, desires, and values of colleagues. - Proactively builds spaces for others to engage in learning and community. - Appreciates and demonstrates collaboration across teams. - Serves as a role model, bringing our core values to life in your work. - Appreciation for cross-departmental collaboration. - Work in an exciting, fast paced high energy environment while effectively multitasking and managing day-to-day responsibilities without supervision. - Personable; able to work comfortably with individuals at all levels within the organization. - Excellent verbal and writing communication skills; frequent proofreading and checking documents for accuracy. Equity informed: - Knowledge of multiple historically excluded groups with knowledge in I/DD (intellectual and developmental disability) communities. - Interest in working with and elevating employee needs. - Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline. - Experience working and communicating with families. - Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population. Bold: - Navigates ambiguity with an excitement for problem solving. - Effectively manages programs from visioning to implementation + impact measure. - Commitment to meet agreed upon deadlines on time or ahead of schedule. - Transparent on action, pursuits, and outcomes. - A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters. Wellbeing driven: - Willingness and commitment to self-reflection and re-thinking. - Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity. - Capacity to contribute to and help cultivate effective + sustainable wellbeing driven spaces. - Commitment to managing a remote schedule that aligns with PST business hours, ensuring your availability supports a healthy team rhythm and effective cross-functional partnership. Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. - Ability to obtain and maintain clearance through the Office of Inspector General. - Ability to obtain and maintain a National Provider Identifier (NPI). - Must attend any required training. Time Type: Full time Compensation: $233,000 - $274,000 The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.

Catalight Care Services (CCS) is one of the nation’s largest behavioral health networks supporting more than 10,000 families a year and growing. In addition to providing access to exceptional care, the organization is helping build a culture and community focused on equality and belonging so all people, of all abilities can live their best lives and thrive. If that is not enough to entice you, clinical excellence reigns at CCS with a world-class multi-disciplinary team including MFTs, LCSWs, SLPs, Psychologists, Neuropsychologists, Medical psychologists and BCBAs. As part of the broader Catalight family of companies, CCS is an integral part of realizing the organization’s purpose to create a more equitable world so people with developmental disabilities can choose their path. This means bringing the best talent in the industry together to address complex societal problems such as healthcare access and greater well-being for underrepresented communities. If you are a strategic, results and relationship-driven leader, this may be the perfect place to grow your career and expand your impact in the world. The Vice President (VP) of Clinical Operations will be a dynamic thought partner and an integral member of our plans to continue shaping the landscape of home and community-based service delivery. The VP, Clinical Operations, will also focus on evaluating operations, identifying business needs and performance gaps, and planning and implementing operational improvements for Clinical Care teams at Catalight Care Services (CCS). The VP impacts operational efficiency of CCS Clinical teams, while ensuring that the high standards of clinical services provided to CCS client families are maintained. This role will report to the SVP, CCS, and will contribute to long-term planning and vision implementation by identifying strategic clinical and operational initiatives, collaborating, prioritizing, communicating, and evaluating results, while preserving the FoC’s reputation for integrity and excellence. Essential Job Functions Execute on Organizational Strategy and Vision - Develops, implements, and maintains the enhancement of all clinical services and programs, clinical policies and procedures, and quality assurance programs and activities - Develop high-trust relationships through interactive, accessible, timely, relevant, and inclusive communications with key stakeholders. - Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. - Apply broad clinical knowledge and management experience to complex performance dynamics to champion continuous improvement efforts. - Collaborate with CCS teams to implement plans for the operational infrastructure, processes, and staffing designed to accomplish the goals of our organization. - Ability to identify broad clinical operations issues and develop plans for senior management to address priority issues. - Collaborate with department leads across the CCS to ensure alignment of the Mission, CCS strategic priorities, industry best practices, and requirements per funding sources and state regulations. - Take initiative to identify performance gaps affecting business priorities, analyze the performance context to expose root causes, formulate solutions, deliver actionable recommendations to leadership, and then drive implementation of the performance intervention. Operations - Create and oversee the development of metrics to measure and monitor the performance of all members of the CCS Clinical Operations teams. - Work collaboratively across CCS teams to enhance key initiatives, analyze relevant data, and report on appropriate metrics to justify process changes and efficiency gains across CCS care path. - Work with stakeholders to facilitate clear communication with all relevant CCS clinical teams; ensure swift, effective resolution of clinical and operational issues; and collaborate to develop processes that work for both parties. - Ensure that clinical, operational, and administrative standards are upheld to meet or exceed accreditation specifications. - Drive operational excellence via the right tools, processes, and resources. - Deliver on all clinical, quality, operational, and financial goals. - Maintain alignment and connection with the leadership team. - Partner with the SVP of CCS Operations to develop and implement plans for the operational infrastructure, processes, and personnel designed to accommodate the rapid growth objectives, in order to evolve current standards and practices. - Drive the CCS’s initiatives to simplify the experience for our employees, providers, and clients by helping to further tools, capabilities, and institute best practices where opportunities exist. - Create and execute departmental budgets and resources to meet stated operational plans while maintaining service quality. - Create a culture of continuous improvement and operational excellence by keeping up to date with industry trends, current research, and leveraging other thoughts and resources to improve operating capabilities. Build and Manage Teams - Create a diverse, equitable and inclusive organization. - Foster empowered and wellbeing-driven teams. - Model high performance as well as bold, accountable leadership. - Ensure a talent pipeline and succession plan. - Manage partnerships collaboratively to achieve shared goals. - Steward shared services, integration, and operational efficiency. Qualifications Minimum Education, Experience & Training Equivalent to: We believe humans with a diverse range of experiences may be suited for work at hand. We are avoiding education and experience minimums with an acknowledgment that these can be barriers for historically excluded groups. This role is suited for a dynamic, empathetic, and forward-thinking leader with a proven track record of inspiring teams, strong operational and programmatic thinking, driving organizational growth, and championing social impact, particularly within a nonprofit or community-focused setting. What would be a plus: - Licensed Mental Health Practitioner with at least 10 years of licensure. - Direct experience serving or working with individuals with intellectual and developmental disabilities and their families. - Direct experience managing a large clinical network. - Proven track record driving meaningful clinical outcomes for the clients and families we serve. Requests: - Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace. - Visual and auditory ability to work with clients, staff, and others in the workplace continuously. - Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace. - Ability to utilize computer, cell phone (iPhone). - Frequent sitting. Knowledge, Skills & Abilities (organized by our company values): Community oriented: - Seeks to understand the underlying needs, desires, and values of colleagues. - Proactively builds spaces for others to engage in learning and community. - Appreciates and demonstrates collaboration across teams. - Serves as a role model, bringing our core values to life in your work. - Appreciation for cross-departmental collaboration. - Work in an exciting, fast paced high energy environment while effectively multitasking and managing day-to-day responsibilities without supervision. - Personable; able to work comfortably with individuals at all levels within the organization. - Excellent verbal and writing communication skills; frequent proofreading and checking documents for accuracy. Equity informed: - Knowledge of multiple historically excluded groups with knowledge in I/DD (intellectual and developmental disability) communities. - Interest in working with and elevating employee needs. - Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline. - Experience working and communicating with families. - Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population. Bold: - Navigates ambiguity with an excitement for problem solving. - Effectively manages programs from visioning to implementation + impact measure. - Commitment to meet agreed upon deadlines on time or ahead of schedule. - Transparent on action, pursuits, and outcomes. - A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters. Wellbeing driven: - Willingness and commitment to self-reflection and re-thinking. - Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity. - Capacity to contribute to and help cultivate effective + sustainable wellbeing driven spaces. - Commitment to managing a remote schedule that aligns with PST business hours, ensuring your availability supports a healthy team rhythm and effective cross-functional partnership. Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. - Ability to obtain and maintain clearance through the Office of Inspector General. - Ability to obtain and maintain a National Provider Identifier (NPI). - Must attend any required training. Time Type: Full time Compensation: $223,000 - $274,000 The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.

The Client Case Manager will focus on streamlining and improving processes, communication, client satisfaction, and clinical quality outcomes with our client families. By concentrating on clinical outcomes, this role ensures our client families are supported throughout their episode of care by addressing the client family needs, barriers, or challenges and providing service recovery.   By understanding client-specific needs and clinical outcomes, we aim to create a more effective and supportive care path experience.  The Client Case Manager liaises between client families, provider network, internal CCS departments, and other resources to assess and coordinate appropriate behavioral health treatment.  The client facing clinical case manager supports coordination of care to ensure that each client receives high-quality services. Core Responsibilities & Essential Job Functions - Follows care plan through effective case management - Responsible for assessing and addressing risk, and escalates high risk clinical concerns to supervisor - Serves as a liaison between treatment providers, funding sources, and client families. - Collaborates with key stakeholders to address clinical concerns related to client care. - Serves as the main contact for client families and funders and responds to all inquiries to ensure that they are addressed - Responsible for conducting service recovery efforts through a thorough clinical review of current care plan (i.e understanding barriers, challenges, clinical progress and desired outcomes) with client families. - Address and resolve any issues or complaints from client families to improve client satisfaction and access to medically necessary services through service recovery. - Responsible for reviewing clinical appropriateness of provider transfer requests and supports client’s transition to next treating provider. - Completes documentation regarding all interactions with the client, provider, and interdisciplinary team, using appropriate systems and procedures in a timely manner, per agency policies. - Supports Clinical Escalation Specialists and Provider Case Manager to address complaints and grievances by conducting client case reviews and client family outreach. Documents all client family complaints and grievances, and submits documentation to the Catalight Quality department, per policy requirements - Responsible for supporting identified coverage needs related to Behavioral Health Screening. - Monitor and analyze trends in caregiver concerns. - Prepare and present data to management on caregiver trends. - Participate in special projects, and assist with additional duties or tasks, as assigned by supervisor. Qualifications Minimum Education, Experience & Training Equivalent to: - Master's degree from an accredited college or university in social work, marriage family therapy or counseling is required. - Current registration with the California Board of Behavioral Sciences is required. - Licensed Clinical Psychologist, LCSW, LMFT or LPCC required. - One to two years of related professional experience working with children with autism spectrum disorders (“ASD”) and/or other related developmental disabilities in a multi-disciplinary team setting preferred - Knowledge of community resources - Previous experience with clinical case management. - Demonstrated expertise in crisis management. Knowledge & Skills: - Able to conduct strengths based, client centered clinical screener and refer clients for clinically appropriate services. - Must adhere to all federal, state, and local laws/legislations as applicable as well as HIPAA laws and regulatory agencies - Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population. - A commitment to the values of the organization while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters. - Knowledgeable in Microsoft Office (Outlook, Word, Excel, etc.) - Ability to work in a fast-paced environment while effectively multitasking. - Ability to work with various individuals across all levels within the organization. - Manage day-to-day responsibilities with or without supervision. - Excellent verbal and writing skills. - Strong interpersonal skills (i.e. advanced listening techniques: empathic, active and reflective listening) - Strong client focused approach (i.e. ability to set clear boundaries and advocate for client/family needs) - Must be highly detail oriented and have strong time management skills - Ability to effectively de-escalate clients and families. - Excellent problem-solving skills. - Ability to work successfully on an interdisciplinary team. Physical Requirements: - Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace. - Visual and auditory ability to work with clients, staff, and others in the workplace continuously. - Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace. - Ability to utilize computer, cell phone (iPhone). - Frequent sitting. Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. - Ability to obtain and maintain clearance through the Office of Inspector General. - Ability to obtain and maintain a National Provider Identifier (NPI). - Must attend any required training. Time Type: Full time Compensation: $107,000 - $125,000 Annually The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.

As the Accounting Manager at Catalight, you will be responsible for overseeing the daily accounting operations and financial reporting for a family of non-profit companies. This role involves managing key functions like accounts payable/receivable, payroll, and the month-end close process, while also leading a team of accountants. You'll play a vital role in ensuring compliance with financial standards such as GAAP and supporting the annual audit. This is an opportunity to use your expertise to help a mission-driven organization that works to address complex societal problems, such as healthcare access, and to create a more equitable world. Core Responsibilities & Essential Job Functions - Manage day-to-day accounting activities, including accounts payable/receivable, payroll entries, and general ledger maintenance. - Prepare and review journal entries, reconciliations, and supporting schedules for month-end close. - Assist in the preparation of financial statements in compliance with GAAP and organizational policies. - Support the annual audit process by preparing documentation and responding to auditor requests. - Monitor compliance with internal controls and recommend process improvements. - Oversee grant-related accounting tasks and ensure compliance with reporting requirements. - Supervise a team of accountants or specialists, providing training, coaching, and performance feedback. - Collaborate with the Finance team on budgets, forecasts, and variance analysis. - Recommend process improvements and support financial system enhancements to improve accuracy and efficiency. Qualifications Minimum Education, Experience & Training Equivalent to: We believe that individuals with a diverse range of experiences may be well suited for this role. While we strive to minimize education and experience requirements because we recognize that such barriers have historically excluded talented individuals, we want to be transparent that this position is best suited for someone with demonstrated expertise in financial leadership. A master’s degree is required due to the scope and complexity of the responsibilities, and a CPA is strongly preferred. The ideal candidate will bring substantial progress experience in accounting, a proven ability to lead complex financial functions and teams, and a background in healthcare financial management. Experience managing external audits and ensuring regulatory compliance is also essential. - Master’s degree in accounting, finance, or a related field required; Certified Public Accountant (CPA) designation strongly preferred (CPA-eligible candidates also strongly preferred). - Strong knowledge of GAAP, nonprofit accounting, and healthcare compliance requirements. - Proficiency in accounting and reporting systems (e.g., Workday, NetSuite, Adaptive Planning, Power BI, Tableau, Excel). - Demonstrated ability to lead teams, manage audits, and drive process improvement. - Excellent organizational, communication, and leadership abilities. Knowledge & Skills: Community oriented: - Seeks to understand the underlying needs, desires, and values of colleagues. - Proactively builds spaces for others to engage in learning and doing. - Appreciates and demonstrates collaboration across teams. - Serves as a role model, bringing our core values to life in your work. - Works well with employees at any level of employment. Equity informed: - Knowledge of multiple historically excluded groups with subject matter knowledge in I/DD (intellectual and developmental disability) communities. - Interest in working with and elevating employee needs. - Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline. Bold: - Challenges the status quo in service of creating advocacy informed systems and external partnerships. - Experience coaching, facilitating, or working in advocacy spaces. - Navigates ambiguity with an excitement for problem solving. - Effectively manages programs from visioning to implementation + impact measure. - Commitment to meet agreed upon deadlines on time or ahead of schedule. - Transparent on action, pursuits, and outcomes. Wellbeing driven: - Willingness and commitment to self-reflection and re-thinking. - Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity. - Capacity to lead and guide a team towards effective + sustainable wellbeing driven spaces. Additionally: - Strong analytical and problem-solving capabilities with great attention to detail. - Exceptional communication and interpersonal skills to collaborate and influence non-financial stakeholders. - Proficiency in accounting and reporting systems such as Workday, NetSuite, Adaptive Planning, Power BI, Tableau, and advanced Excel. - Deep knowledge of Generally Accepted Accounting Principles (GAAP), nonprofit accounting standards (FASB), and healthcare-specific financial compliance requirements. - Ability to thrive in a fast-paced, high-energy environment, managing multiple priorities independently with minimal supervision. - Demonstrated expertise in leading financial digital transformation through AI and robotic process automation (RPA), with strong knowledge of AI enabled ERP systems, automation in healthcare finance, and the ability to translate data-driven insights into strategic decisions. - Business acumen to understand broader operational impacts of financial decisions. Physical Requirements: - Must be able to communicate effectively within the work environment, read and write using the primary language within the workplace. - Visual and auditory ability to work with clients, staff and others in the workplace continuously. - Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace. - Utilize computer and cell phone for effective communication. Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. - Must be able to pass credit check - Ability to obtain and maintain clearance through the Office of Inspector General. - Must attend any required training. Time Type: Full time Compensation: $111,000.00 - $142,000.00 Annually The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.

The Client Case Manager will focus on streamlining and improving processes, communication, client satisfaction, and clinical quality outcomes with our client families. By concentrating on clinical outcomes, this role ensures our client families are supported throughout their episode of care by addressing the client family needs, barriers, or challenges and providing service recovery. By understanding client-specific needs and clinical outcomes, we aim to create a more effective and supportive care path experience. The Client Case Manager liaises between client families, provider network, internal CCS departments, and other resources to assess and coordinate appropriate behavioral health treatment. The client facing clinical case manager supports coordination of care to ensure that each client receives high-quality services. Core Responsibilities & Essential Job Functions - Follows care plan through effective case management - Responsible for assessing and addressing risk, and escalates high risk clinical concerns to supervisor - Serves as a liaison between treatment providers, funding sources, and client families. - Collaborates with key stakeholders to address clinical concerns related to client care. - Serves as the main contact for client families and funders and responds to all inquiries to ensure that they are addressed - Responsible for conducting service recovery efforts through a thorough clinical review of current care plan (i.e understanding barriers, challenges, clinical progress and desired outcomes) with client families. - Address and resolve any issues or complaints from client families to improve client satisfaction and access to medically necessary services through service recovery. - Responsible for reviewing clinical appropriateness of provider transfer requests and supports client’s transition to next treating provider. - Completes documentation regarding all interactions with the client, provider, and interdisciplinary team, using appropriate systems and procedures in a timely manner, per agency policies. - Supports Clinical Escalation Specialists and Provider Case Manager to address complaints and grievances by conducting client case reviews and client family outreach. Documents all client family complaints and grievances, and submits documentation to the Catalight Quality department, per policy requirements - Responsible for supporting identified coverage needs related to Behavioral Health Screening. - Monitor and analyze trends in caregiver concerns. - Prepare and present data to management on caregiver trends. - Participate in special projects, and assist with additional duties or tasks, as assigned by supervisor Qualifications Minimum Education, Experience & Training Equivalent to: - Master's degree from an accredited college or university in social work, marriage family therapy or counseling is required. - Current registration as an Associate with the California Board of Behavioral Sciences - Licensed Clinical Psychologist, LCSW, LMFT or LPCC strongly preferred. - One to two years of related professional experience working with children with autism spectrum disorders (“ASD”) and/or other related developmental disabilities in a multi-disciplinary team setting preferred - Knowledge of community resources - Previous experience with clinical case management. - Demonstrated expertise in crisis management. Knowledge & Skills: - Able to conduct strengths based, client centered clinical screener and refer clients for clinically appropriate services. - Must adhere to all federal, state, and local laws/legislations as applicable as well as HIPAA laws and regulatory agencies - Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population. - A commitment to the values of the organization while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters. - Knowledgeable in Microsoft Office (Outlook, Word, Excel, etc.) - Ability to work in a fast-paced environment while effectively multitasking. - Ability to work with various individuals across all levels within the organization. - Manage day-to-day responsibilities with or without supervision. - Excellent verbal and writing skills. - Strong interpersonal skills (i.e. advanced listening techniques: empathic, active and reflective listening) - Strong client focused approach (i.e. ability to set clear boundaries and advocate for client/family needs) - Must be highly detail oriented and have strong time management skills - Ability to effectively de-escalate clients and families. - Excellent problem-solving skills. - Ability to work successfully on an interdisciplinary team. Physical Requirements: - Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace. - Visual and auditory ability to work with clients, staff, and others in the workplace continuously. - Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace. - Ability to utilize computer, cell phone (iPhone). - Frequent sitting. Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. - Ability to obtain and maintain clearance through the Office of Inspector General. - Ability to obtain and maintain a National Provider Identifier (NPI). - Must attend any required training. Time Type: Full time Compensation: $107,000 - $125,000 Annually The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.

We are seeking a highly skilled and experienced Director, Contract Management, to lead the negotiation, review, and lifecycle management of contracts across our healthcare operations. The ideal candidate will bring deep knowledge of the healthcare regulatory environment, strong leadership in implementing technology-driven contract solutions, and hands-on expertise in using artificial intelligence (AI) tools to optimize contract workflows. This role is critical to ensuring legal compliance, operational efficiency, and strategic alignment in all contracting activities. Core Responsibilities & Essential Job Functions Contract Lifecycle Management Oversee the end-to-end contract lifecycle, including drafting, reviewing, negotiating, executing, storing, and monitoring of contracts . Help build and maintain contract templates and standard clauses to ensure consistency and legal compliance . Manage 3rd party sourcing of critical products & services for the FoC, template development for Request for Proposals (RFPs), and final vendor due diligence, scoring and general selection support. Manage various external Legal relationships and consult with appropriate legal counsel on complex contractual terms or language modifications. Develop, document and implement the FoC's contract administration related policies & procedures. Manage contract onboarding and termination processes. Partner with Business Owners in monitoring & assessing the performance of the FoC’s key/critical Vendors and ensuring adherence to SLA’s and other contractual conditions (insurance coverages, security provisions, employee screenings etc.). System Implementation & Optimization: Lead or support the deployment and ongoing management of a Contract Lifecycle Management (CLM) system . Drive adoption, training, and process redesign around CLM technology . AI & Automation Utilize AI-based contract review to identify risks, flag anomalies, and accelerate contract review. Provide insights and feedback to continuously improve AI model performance and usability in contract review . Cross-Functional Collaboration: Serve as a liaison between Legal, Finance, Compliance, IT, and business stakeholders . Understand business needs and tailor contract terms to align with operational and strategic goals . Risk Management & Compliance: Ensure contracts comply with applicable healthcare laws and regulations (e.g., HIPAA, Anti-Kickback Statute, Stark Law) . Identify and mitigate contractual risks and escalate significant issues to legal partners and business stakeholders. Performance Metrics & Reporting: Track and report on key contract metrics such as turnaround time, renewal dates, compliance rates, and risk profiles. Recommend and implement process improvements to enhance contract cycle efficiency and governance. Team Management: Hire, train, coach, counsel, and evaluate performance of direct reports. Assume budget responsibility for the team . Manage administrative and 3rd party contract negotiations encompassing as necessary the FoC Business Owner, FoC Counsel, Vendor Sales Representative and Vendor Counsel. Responsible for completing additional job duties as assigned by manager . Qualifications Knowledge of data privacy and security requirements related to contracts. Sound business judgment with the ability to escalate legal issues appropriately. Ability to work cross-functionally and partner with FoC Business Owners to drive contracts to completion. Experience with ServiceNow preferred. High attention to detail and strong interpersonal skills. Requests : Must be able to communicate effectively within the work environment, read and write using the primary language with in the workplace. Visual and auditory ability to work with clients, staff and others in the workplace continuously. Utilize computer and cell phone for effective communication. Knowledge, Skills & Abilities (organized by our company values): Community oriented: Seeks to understand the underlying needs, desires, and values of colleagues. Proactively builds spaces for others to engage in learning and community. Appreciates and demonstrates collaboration across teams. Serves as a role model, bringing our core values to life in your work. Works well with employees at any level of employment. Equity informed: Knowledge of multiple historically excluded groups with knowledge in I/DD (intellectual and developmental disability) communities . Interest in working with and elevating employee needs. Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline. Bold: Challenges the status quo in service of creating advocacy informed systems and external partnerships. Navigates ambiguity with excitement for problem solving. Effectively manages programs from visioning to implementation + impact measure. Commitment to meet agreed upon deadlines on time or ahead of schedule. Transparent on action, pursuits, and outcomes. Wellbeing driven: Willingness and commitment to self-reflection and re-thinking. Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity. Capacity to contribute to and help cultivate effective + sustainable wellbeing driven spaces. Conditions of Employment Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. Ability to obtain and maintain clearance through the Office of Inspector General. Must attend any required training. Time Type: Full time Compensation: $150,000.00 - $170,000.00 Annually The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.