CAQH

• Work with technical vendor teams to ensure cloud-based infrastructure and applications run securely and efficiently • Creation and exposure of Development environment using Azure Virtual Desktops • Ensuring cloud infrastructure is patched according to Microsoft and other industry best practices • Assist with triage and remediation of production incidents, engaging with client technical staff as needed • Coordinate with internal security and vendor teams to ensure the system meets or exceeds HITRUST, SOC 2, and other applicable security and audit requirements • Oversee monitoring and management of infrastructure for both availability and performance • Maintain documentation representing the current state of application and infrastructure components deployed in Azure • Analyze the Azure cloud environment and make design recommendations to improve scalability, reliability, and cost efficiency • Recommend new technologies, practices, and architectures to improve the system, as appropriate • Participate in or lead infrastructure-related projects as needed • Participate in the development of a 3–5 year infrastructure roadmap • Provide technical guidance and assistance to internal and external engineers, product management, and operations personnel • Ensure software licenses and versions are kept current • Management of identities in Entra and ensuring users are in the appropriate RBAC groups for their role (ideally accomplished by scripting) • Assist in managed identity/service principal creation along with other application and security tasks • Identify areas for Cloud cost savings by decommissioning unused resources, changing resource tiers to be cost-effective without causing performance bottlenecks, and identifying resources that are good candidates for reserved instances • Report on Azure resources, utilization, topology, and related topics as requested by management.

Role Description The Marketing Presentation Manager is a highly execution‑focused role responsible for translating complex inputs, ideas, and direction into clear, compelling executive‑ and board‑level presentations. The role is deeply hands‑on in PowerPoint and supports a wide range of business needs from strategic initiatives and leadership communications to planning, decision support, and cross‑functional alignment. The successful candidate will possess strong curiosity, an ability to understand business objectives, and the judgment to translate direction into clear, compelling executive‑level and board materials. The role operates as a shared service within the Commercial function and supports key corporate stakeholders by delivering reliable, accurate, and professional presentation outputs that meet enterprise standards. The Marketing Presentation Manager is a full-time, remote, exempt position based in India and reports to the Director, Marketing Communications. Qualifications - Demonstrated ability to listen carefully, take direction, synthesize input, and independently progress work without requiring constant direction or rework. - Growth mindset: actively seeks feedback, learns new tools and standards quickly, and iterates on work to continuously improve quality and speed. - Advanced proficiency in Microsoft PowerPoint. - Strong attention to detail, accuracy, and visual consistency. - Ability to work from structured inputs and independently produce polished, executive-ready slides. - Expert English language fluency required. Requirements - Healthcare, health IT, or B2B technology experience preferred but not required. - 4–6 years of hands-on experience producing professional PowerPoint presentations in a corporate, consulting, or enterprise environment. Benefits - Competitive compensation and a comprehensive benefits package for full-time employees. - Medical, dental, and vision coverage. - 401(k) with company contributions and matching. - Paid parental leave. - Tuition assistance. - Generous paid time off. - Commitment to investing in our people and supporting professional growth over time. Company Description CAQH is the trusted data connector at the core of healthcare. For more than 25 years, we have powered the industry with the largest and most complete healthcare data foundation in the U.S., including more than 4.8 million provider data records sourced directly from providers and member data representing 75% of covered lives supplied by health plans. By improving how essential information flows across the system, CAQH helps healthcare operate more efficiently, accurately, and with greater confidence.

• Partner with data owners and the Data team to identify and inventory critical data assets across the enterprise. • Implement automated and programmatic classification of sensitive data using tools such as Wiz, Microsoft Purview, Varonis and other data security solutions. • Develop and maintain data protection policies aligned with regulatory standards (e.g., HITRUST, HIPAA). • Apply and tune DLP policies across email, cloud, USB, printing, and endpoint channels. • Build dashboards, alerts, and metrics for real-time monitoring of data protection events. • Implement and manage data rights enforcement mechanisms to ensure appropriate access and usage of sensitive data. • Contribute to the deployment and tuning of DSPM tools such as Wiz, Zscaler, Varonis, Imperva and others to enhance visibility and control. • Collaborate with infrastructure teams to ensure backup and recovery strategies align with data protection objectives and support immutable backups. • Integrate DLP and DSPM tools with SIEM for incident response, ticketing, and compliance reporting. • Work closely with CAQH teams to align protection strategies with business operations. Provide training and documentation to business units on data protection best practices.

• Support recruiting operations by coordinating interviews and tracking candidate progress. • Assist with onboarding logistics including candidate communications, completing onboarding checklists and supporting new hire experience. • Provide general HR administrative support, including updating employee files, maintaining documentation, and assisting with audits. • Support HRIS administration tasks such as data entry, reporting, and troubleshooting under guidance of the HR team. • Support the refresh and maintenance of the HR SharePoint site, ensuring content reflects updated branding and current information. • Assist with updating HR the organizational chart, employee handbook, benefits summary and other documents as needed. • Support the development of an internship program. • Support the People Experience & Belonging with logistics and initiative coordination. • Assist with planning and executing events and meetings for the Senior Leadership Team (SLT), including scheduling, securing meeting space, material preparation, and follow-up. • Help coordinate virtual and in-person employee engagement activities. • Contribute to other projects related to employee experience, engagement, and process improvement as needed.

Role Description The Marketing Communications Manager supports CAQH’s brand and corporate marketing communications by producing clear, compelling content across owned and shared channels. This role helps translate business priorities and subject matter expertise into high-quality thought leadership, social media content, press releases, and other market-facing materials that strengthen CAQH’s narrative, credibility, and visibility. This role focuses primarily on brand communications and content marketing, supporting execution of the marketing communications strategy established by the Director. The right candidate will be growth minded, curious, and have strong comfort collaborating across the organization. The Marketing Communications Manager partners with internal stakeholders to draft, refine, and publish thought leadership and corporate content that meets brand standards, strengthens CAQH’s narrative and credibility, and performs well in digital environments. The Marketing Presentation Manager is a full-time, remote, exempt position based in India and reports to the Director, Brand & Marketing and will be expected to be available during some hours in the US Eastern Time zone. Specific Responsibilities - Develop and edit thought leadership and content marketing assets aligned to CAQH’s narrative and positioning. - Draft and update press releases, media statements, and supporting materials (e.g., FAQs, key messages, quotes), coordinating reviews and approvals in partnership with the Director, Brand & Marketing and subject matter experts. - Plan and create social media content including post copy variations, channel-appropriate formats, and content series that amplify thought leadership, announcements, and campaigns. - Maintain and update portions of the content calendar and planning cadence to support intake, prioritization, deadlines, stakeholder coordination, and publication across channels. - Interview with internal subject matter experts; synthesize complex concepts into accessible, audience-centered content while maintaining message discipline and brand voice. - Apply editorial standards and quality checks and help maintain templates and style guidance. - Partner with digital/SEO stakeholders to incorporate keyword insights and on-page best practices. - Leverage AI tools to improve visibility in search and AI/LLM-driven discovery experiences and recommend content optimizations based on performance. - Support the Director, Brand & Marketing in measurement and optimization of communications performance by helping compile reporting inputs, maintaining tracking, and summarizing insights from available tools and platforms. - Support coordination with external partners as needed, including briefing, feedback, and delivery against deadlines. - Collaborate cross-functionally with marketing, product, sales, and other teams to ensure communications are accurate, timely, and aligned to business priorities. Qualifications - Demonstrated ability to write and edit across formats, including thought leadership, blogs/articles, press releases, social media copy, web/campaign copy, and messaging/FAQs. - Strong editorial judgment and attention to detail; ability to simplify complex topics and maintain a consistent brand voice. - Experience coordinating reviews and approvals with multiple stakeholders; comfortable operating in a fast-paced, matrixed environment and managing competing deadlines. - Working knowledge of content performance and digital best practices (e.g., basic SEO, social channel norms, content distribution); comfort partnering with performance marketing/analytics owners to use metrics to improve content. - Comfort using AI-assisted tools to support research, first drafts, rewriting, and content optimization, with strong judgment to validate accuracy, protect confidential information, and maintain CAQH’s voice and quality standards. - Proficiency with LinkedIn and HubSpot (or comparable marketing automation tools). - Exposure to social publishing/management tools (e.g., Sprout Social, Hootsuite) and PR/media monitoring databases (e.g., Meltwater, Cision) is a plus. - Excellent verbal communication, stakeholder management, and collaboration skills across time zones. - Growth mindset: actively seeks feedback, learns new tools and standards quickly, and iterates on work to continuously improve quality and speed. - Expert English language fluency required. Experience - 6+ years of experience in marketing communications, content marketing, corporate communications, journalism, or agency/public relations, with a strong writing-first portfolio. - Healthcare, health IT, or B2B technology experience preferred but not required. - Bachelor’s degree required preferably in Communications, Marketing, Journalism, English, or a related field. Benefits - Competitive compensation and a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage. - 401(k) with company contributions and matching. - Paid parental leave. - Tuition assistance. - Generous paid time off. - Commitment to investing in our people and supporting professional growth over time. Equal Opportunity Employer CAQH is proud to be an equal opportunity employer and is committed to fostering a workplace where all individuals are valued, respected, and empowered. Employment decisions at CAQH are made without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH does not tolerate unlawful discrimination or harassment of any kind. Applicants have rights under the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you need a reasonable accommodation to apply for a posted position, please contact the CAQH People & Culture team at Careers@caqh.org or 202-517-0436.

Role Description The Senior Performance Marketing Manager is responsible for building and activating effective digital growth marketing strategies and campaigns that improve demand generation, pipeline velocity, and brand awareness in support of CAQH growth objectives. This role supports the performance marketing engine across the digital funnel including website optimization, SEO/SEM, paid search (PPC), paid and organic social media, email, and third-party digital platforms and ensures campaigns are measurable, optimized, and connected to revenue outcomes. As the primary administrator for HubSpot and a key partner for Salesforce (SFDC) reporting, this role manages campaign build, landing pages, lead scoring, nurture programs, data hygiene, and lead flow management to accelerate MQL triage, conversion, and closed-won tracking. The Senior Performance Marketing Manager collaborates closely with Growth Marketing, Brand & Web, Sales Enablement, and Revenue Operations to deliver integrated campaigns, actionable insights, and continuous optimization across the growth marketing tech stack (e.g., Demandbase, Google Analytics, SEMrush). The Senior Performance Marketing Manager is a full-time, remote, exempt position based in India and reports to the Director, Growth Marketing. Qualifications - Expert proficiency in HubSpot and Salesforce (SFDC) reporting, dashboarding, and campaign performance measurement; experience with integrations, syncing, and lifecycle stage governance. - Advanced skills in performance marketing and analytics tools (e.g., Demandbase, Google Analytics, SEMrush). - Ability to build/optimize campaigns across paid search, paid social, email, and web/landing pages. - High proficiency in Excel/Sheets. - Demonstrated ability to design and evaluate tests (A/B, incrementality) and translate results into optimizations. - Able to think strategically and act tactically. - Strong demand generation and buyer-journey marketing foundation, including lead scoring and nurture methodologies. - Strong understanding of funnel metrics, MQL triage, and attribution approaches (single- and multi-touch) with an ability to connect marketing activity to sales outcomes and closed-won reporting. - Excellent analytical, organizational, and project management skills. - Resourceful problem-solver who can work independently, prioritize effectively, iterate quickly, and stay current on performance marketing, digital, and marketing operations best practices. - Expert language fluency in English required. - SQL skills are a bonus. Requirements - 5+ years’ experience managing or leading performance, digital or marketing operations required. - Bachelor’s degree in marketing, sales or equivalent required. Benefits - Competitive compensation and a comprehensive benefits package for full-time employees. - Medical, dental, and vision coverage. - 401(k) with company contributions and matching. - Paid parental leave. - Tuition assistance. - Generous paid time off. - Commitment to investing in our people and supporting professional growth over time. Company Description CAQH is the trusted data connector at the core of healthcare. For more than 25 years, we have powered the industry with the largest and most complete healthcare data foundation in the U.S., including more than 4.8 million provider data records sourced directly from providers and member data representing 75% of covered lives supplied by health plans. By improving how essential information flows across the system, CAQH helps healthcare operate more efficiently, accurately, and with greater confidence.

• Own and evolve CAQH’s marketing communications strategy spanning corporate communications, PR/earned media, and thought leadership from end-to-end • Write, edit, and finalize core communications deliverables ensuring message discipline and brand voice • Establish editorial standards, templates, and review processes to ensure content quality, brand voice, readability, compliance awareness, and accessibility • Champion CAQH’s brand reputation by proactively identifying opportunities and risks • Steward and operationalize CAQH’s enterprise brand narrative across the organization • Manage day-to-day relationships with media outlets, reporters, and PR firms • Monitor and report on media coverage and market visibility • Provide strategic communications counsel to the CEO and executive leadership • Lead issues management and crisis communications planning and response • Own the communications planning cadence and content calendar

• Partner with Sales, Marketing, Finance, Product and Customer Success leadership to operationalize go-to-market strategy • Identify and drive improvements across the full commercial lifecycle • Analyze pipeline performance from lead through cash including conversion rates and revenue trends • Partner with Salesforce and HubSpot Administrator to optimize CRM • Ensure data integrity, governance, and consistent usage across all commercial teams • Build and maintain dashboards and reports for pipeline, bookings, forecast, and productivity metrics • Design and document standardized processes across the commercial lifecycle

• Analyze key business processes and KPIs to identify performance trends, anomalies, and opportunities for improvement • Design, build, and maintain dashboards and scorecards in Power BI or Tableau to monitor department-level and enterprise KPIs • Support leadership in making informed decisions based on data trends, historical context, and predictive indicators • Automate recurring reporting workflows using SQL, data transformations, and BI tools

• Translate the overarching enterprise strategy into tactical, executable data features and epics • Serve as the primary functional lead for the Data Integration and Data Quality pods • Define and document the core business rules, data mapping requirements, and acceptance criteria specifically required for features • Partner with dedicated Business Analysts (BAs) in a structured handoff, providing clear feature definitions • Manage and prioritize the feature backlog exclusively for the Data Integration and Data Quality pods • Document comprehensive data requirements, including integration logic and quality remediation to ensure assets meet enterprise standards • Act as the day-to-day liaison between the Lead Data Strategist and the execution pods • Participate in Agile execution ceremonies to represent the business intent and validate developed solutions