Browzwear

Role Description We are looking for a driven and curious Sales Development Representative (SDR) to join our growing sales team. In this role, you will be on the front lines of Browzwear's growth — generating qualified pipeline by identifying and engaging apparel brands, retailers, and manufacturers who are ready to transform their product development process with 3D design technology. This is a high-impact, high-visibility role for someone who is energized by outbound prospecting, passionate about the fashion and technology space, and eager to build a foundation for a long-term career in enterprise SaaS sales. You will work closely with Account Executives, the Head of Sales, and the Marketing team to accelerate pipeline across both the U.S. and European markets. What You'll Own - Generate qualified pipeline through outbound prospecting into target accounts across the U.S. and Europe, with a focus on apparel brands, specialty retailers, and contract manufacturers. - Execute multi-channel outreach and nurture sequences (via email, phone, and social media) to engage decision makers including VPs of Design, Technical Design, and Product Development. - Qualify and follow up on inbound leads generated by marketing campaigns, events, and the Browzwear website. - Convert qualified prospects into discovery meetings for Account Executives. - Research and prioritize target accounts based on Browzwear's Ideal Customer Profile (ICP) criteria, including firmographic data, buyer personas, and intent metrics. - Develop personalized outreach by understanding each account's business model, competitive landscape, garment categories, and digital transformation maturity. - Establish yourself as an expert on pain points in the apparel industry and how Browzwear's suite of products solves those issues and drives ROI. - Maintain accurate, thorough, and up-to-date records of all prospecting and qualification activity in Salesforce and HubSpot. - Partner with Account Executives and Sales leadership to align on target account strategies, messaging, and handoff processes. - Work closely with the Demand Generation Marketing Manager to ensure outbound efforts complement and amplify campaign activities. - Share market insights, prospect feedback, and competitive intelligence with the Sales and Marketing teams. Qualifications - 2–5 years of experience in a sales development, business development, or inside sales role, ideally in B2B SaaS or technology. - Demonstrable ability to conduct high-volume, personalized outbound prospecting across email, phone, and social channels. - Excellent written, verbal, and interpersonal communication skills; you craft messages that resonate with buyer needs and get responses. - Strong organizational skills and ability to manage a high volume of accounts and activities simultaneously. - Familiarity with Salesforce and HubSpot and sales engagement platforms (e.g., Amplemarket, Outreach, Salesloft). - Self-motivated and comfortable working independently in a fully remote environment. - Genuine curiosity about the fashion and apparel industry and enthusiasm for how technology is reshaping it. Requirements - Experience or familiarity with the apparel, fashion, or retail industry — whether through work, education, or personal passion. - Experience selling or prospecting into enterprise accounts with complex buyer/influencer ecosystems (design, product development, merchandising, IT, and executive stakeholders). - Exposure to 3D design, PLM, or digital product creation (DPC) technology is highly desirable. - Experience working across both U.S. and European markets. Benefits - This role will receive a competitive base salary + commission + benefits. - Location: Remote. - This role will be expected to begin the workday at 6-7AM to reach target market.

Role Description You’ll own and grow a portfolio of established fashion brand accounts across the United States — driving expansion, account growth, and strategic relationship development with global apparel brands, retailers, and their vendor ecosystems. This role is ideal for someone with 3–6 years of SaaS sales experience who is ready to step into a quota-carrying account ownership role focused on expansion and long-term growth strategy. What You’ll Own - Manage and grow a named portfolio of enterprise fashion brand accounts, owning upsell and expansion outcomes against ACV targets. - Lead all commercial activity within accounts, including opportunity development, pricing strategy, and contract negotiations for expansion deals. - Develop and execute account growth strategies, identifying whitespace across platform, seat, and consumption-based dimensions. - Build multi-threaded relationships across design, product development, technology, and sourcing functions, progressing toward senior executive engagement over time. - Drive proactive discovery conversations to uncover new use cases, expansion opportunities, and broader platform adoption. - Translate Browzwear’s platform capabilities — VStitcher, Stylezone, Open Platform, AI Innovation Lab — into clear business value narratives tied to speed-to-market, efficiency, and digital transformation. - Orchestrate internal resources (Customer Success, Solutions Engineering, Marketing) to support deal progression and expansion opportunities, while maintaining ownership of commercial outcomes. - Navigate the broader brand-vendor ecosystem to identify and develop network-level growth opportunities. - Maintain accurate pipeline, forecasting, and account data in CRM; contribute customer insights to GTM planning and revenue forecasting. Qualifications - 3–6 years in quota-carrying B2B SaaS or software sales, with a track record of meeting or exceeding revenue targets. - Experience managing accounts in the $50K–$500K+ ACV range, with responsibility for expansion revenue. - Exposure to the fashion, apparel, or retail industry, or experience within the FashionTech ecosystem. - Demonstrated ability to drive expansion conversations, uncover whitespace, and close complex deals. - Strong ability to build multi-threaded enterprise relationships and navigate complex buying environments. - Excellent communicator who can translate technical product capability into clear, ROI-driven business value. - Familiarity with platform, SaaS, or consumption-based pricing models is a plus. - Experience in FashionTech, PLM, 3D design, or adjacent software categories is highly desirable. Requirements - This position will have travel. Benefits - This role will receive a competitive salary + commission + benefits. - US annual base compensation: $95,000 to $115,000 annually + Commission. - A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above based on these considerations. Company Description We are a remote first organization.

Role Description We are seeking a Regional Director, Customer Success who will serve as a co-owner of the Customer Success function, responsible for evolving our operating model, driving cross-regional renewals accountability, and partnering directly with the VP to shape CS strategy. The Director is accountable for the integrity of renewals forecasting, the evolution of CS systems, and the development of future CS leaders. Decisions made in this role influence outcomes across multiple regions and time horizons, including board-level reporting on Net Revenue Retention (NRR). What You’ll Do - Function Leadership & Strategy - Co-own Customer Success strategy with the VP, Customer-Facing Delivery - Identify systemic gaps in CS execution and lead structured improvements - Evolve the CS operating model across regions (not just execute it) - Ensure alignment across regional CS teams on a unified framework and methodology - Global Renewals Ownership - Own the regional renewals forecast and ensure accuracy, consistency, and accountability across regions - Serve as the CS interface to Finance for ARR and renewal reporting - Ensure leadership and board reporting reflects a defensible, data-driven CS narrative - Resolve forecast discrepancies with analysis and clear recommendations - Cross-Regional Leadership - Hold regional Customer Success leaders accountable for forecast accuracy, data integrity, and execution standards - Ensure consistent CS practices across all regions - Act as the connective layer between regional execution and global CS outcomes - Executive & Customer Engagement - Lead Executive Business Reviews (EBRs) for strategic and high-impact customers - Engage with C-suite and VP-level stakeholders on customer outcomes and value realization - Represent Customer Success in executive and ELT-level discussions when needed - Program Evolution & Operational Excellence - Own and drive at least one meaningful CS system improvement annually, such as: - Onboarding model redesign - Customer health scoring evolution - Expansion playbook development - Tiering or segmentation strategy refinement - Partner cross-functionally with Sales, Product, and Services to improve lifecycle outcomes - Ensure all changes are documented and scalable across the organization - People Leadership & Talent Development - Lead and develop CS managers and senior ICs - Build leadership depth within the Customer Success organization - Define and reinforce what “great” looks like across CS roles - Expand team member scope and autonomy over time - Create durable operating artifacts (playbooks, templates, frameworks) that outlast individual tenure - Data-Driven Decision Making - Operate fluently in CS and revenue data systems such as Salesforce and customer analytics tools such as Pendo - Use data to explain NRR movement, expansion drivers, and retention risks - Ensure decisions are grounded in measurable outcomes, not intuition alone Qualifications - 8–10+ years of Customer Success experience - 3–4+ years of people leadership, including managers and/or senior ICs - Proven ownership of renewal outcomes that materially impact ARR - Background in fashion/apparel industry; product expertise in PLM, 3D/AI design - Experience partnering with VP-level leaders to shape CS strategy - Demonstrated ability to evolve a Customer Success operating model, not just run one - Strong commercial acumen with deep understanding of NRR, expansion, and retention drivers - Executive-level communication skills with both internal leadership and external customers - Strong analytical mindset and comfort working in structured data environments (e.g., Salesforce, customer health systems, and usage analytics tools like Pendo) Company Description

About Browzwear Browzwear is an established global leader in digital design solutions for the fashion and apparel industry. Trusted by over 1,000 fashion and apparel companies worldwide, Browzwear’s software platform enables every step of the creative process, with easy and accurate virtual prototypes that bring garments to life in photorealistic 3D and AI-generated visuals. Our technology empowers brands, retailers, manufacturers, and designers to create, visualize, produce and merchandise products digitally across the entire apparel ecosystem—accelerating innovation, reducing time to market, lowering costs, and advancing sustainability. Position Overview Browzwear is looking for a Demand Generation Marketing Manager to drive scalable pipeline growth across B2B enterprise sales target accounts, mid-market accounts, partner/reseller accounts and e-commerce end users. This is a highly autonomous role for a hands-on marketer who excels at building and executing multi-touch campaigns, yet is also able to think strategically about overall funnel performance. You will own end-to-end campaign planning, execution, reporting and optimization, managed in, and requiring deep expertise with, HubSpot. Ability to fine-tune sophisticated, event-triggered nurture campaigns and experience engaging complex buyer/influencer/decision-maker ecosystems, including fashion brands, retailers, suppliers and manufacturers. Working closely with the head of marketing, head of sales, and head of revops, the ideal candidate will possess a blend of data-driven, operational rigor and creative, big-picture strategic thinking. Key Responsibilities Campaign Strategy & Execution - Plan and execute integrated, multi-touch demand generation campaigns across email, paid media, webinars, events, and content syndication. - Own top-of-funnel lead generation across enterprise accounts, mid-market accounts, and individual self-service, including lead capture/conversion, campaign lifecycle, audience segmentation/targeting, messaging/asset development, optimization, and reporting. - Build and manage a campaign calendar aligned to product and industry milestones (e.g. launches, renewals, industry events, etc.) coordinated across key sales, product, and partner constituencies. Marketing Automation & HubSpot Ownership - Lead hands-on execution in HubSpot, including workflows, email campaigns, landing pages, forms, and reporting dashboards. - Ensure accurate campaign attribution, tracking, integration and data integrity, working with Salesforce admin. - Improve top-of-funnel conversion rates from MQL to SAL, measured through to closed-won opportunities and continuously optimize campaign performance. Account-Based Marketing (ABM) - Design and execute multi-touch, account-based nurture campaigns targeting ICP apparel brands and strategic accounts. - Partner closely with sales to define target account lists and engagement strategies that complement and empower direct sales outreach. - Personalize campaigns based on persona (design, merchandising, technical design, sourcing) and buying stage. Customer Segmentation & Scoring - Develop and refine account grading based on Browzwear’s ICP criteria and contact-level lead scoring based on engagement indicators. - Segment audiences by firmographics, behaviors, product interest and lifecycle. - Engage existing installed base customers for product education, adoption, advocacy, as well as account renewal/expansion. Performance Measurement & Optimization - Analyze campaign performance, closed-won attribution, and pipeline contribution. - Build and maintain dashboards to communicate results and insights to marketing and sales leadership. - Run ongoing A/B testing across messaging, channels, and conversion paths. Qualifications Required - 4–7 years of demand generation experience in a B2B SaaS enterprise software company - Deep, hands-on expertise in HubSpot (campaign builds, workflows, reporting, segmentation) - Proven track record of driving pipeline growth through multi-channel campaigns - Strong analytical skills and experience with attribution, funnel metrics, and performance optimization - Experience partnering closely with sales leadership/teams in a global, enterprise sales environment Preferred - Experience with account-based marketing (ABM) and multi-touch nurture strategies - Expertise in lead scoring, segmentation, and lifecycle marketing - Background in fashion/apparel industry; product expertise in PLM, 3D/AI design - Experience in consumer/B2C/DTC with product-led growth solutions - Experience with channel, reseller, or partner marketing ecosystems You’ll Thrive in This Role If: - You are a storyteller who knows the emotional triggers that drive engagement - You have strong business acumen and can translate strategy into execution - You are curious about the machinery of GTM success and willing to experiment - You have a passion for fashion and an instinct for appealing to apparel brands - You speak the language of creative designers, not technologists - You understand how distributed, extended organizational ecosystems work Additional Details This role will receive a competitive salary + benefits. The total compensation for US-based employees located in the below markets may expect offers in the ranges for this role. US annual base compensation: $100,000 to $140,000 annually A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above based on these considerations. Location: We are a remote first organization. Requirements null Who You Are Browzwear is an established global leader in digital design solutions for the fashion and apparel industry. Trusted by over 1,000 fashion and apparel companies worldwide, Browzwear’s software platform enables every step of the creative process, with easy and accurate virtual prototypes that bring garments to life in photorealistic 3D and AI-generated visuals. Our technology empowers brands, retailers, manufacturers, and designers to create, visualize, produce and merchandise products digitally across the entire apparel ecosystem—accelerating innovation, reducing time to market, lowering costs, and advancing sustainability.