Bridger Aerospace

• Perform scheduled and unscheduled maintenance on Beechcraft King Air Series, Pilatus PC-12, and Kodiak 100 aircraft. • Troubleshoot and repair all aircraft discrepancies across multiple airframe types. • Conduct thorough phase inspections in accordance with FAA regulations and manufacturer maintenance manuals. • Maintain accurate and detailed maintenance records using Bridger Aerospace records system. • Ensure all work is performed in compliance with FAA regulations, company policies, and safety standards. • Conduct operational checks and engine runs to verify proper function post-maintenance. • Remove and installation of engines, props, and major components as required. • Collaborate with pilots, maintenance planners, and inspectors to ensure aircraft readiness. • Maintain a clean and organized work area, ensuring tools and equipment are properly cared for. • Assist with aircraft modifications, STC installations, and compliance with service bulletins and ADs.

• Perform scheduled and unscheduled maintenance on CL-215T aircraft in accordance with approved maintenance data and company procedures • Troubleshoot, diagnose, and correct aircraft discrepancies to support rapid return to service • Assist with inspections, repairs, modifications, and component replacements during winter maintenance and field operations • Maintain accurate maintenance records and complete required documentation in accordance with FAA regulations and company procedures • Ensure compliance with Bridger Aerospace’s Part 145 Repair Station procedures and all applicable regulatory requirements • Coordinate with Supervisors and maintenance personnel to communicate aircraft status and maintenance requirements • Follow company procedures for Microsoft Teams notifications, ensuring timely and accurate communication of aircraft removal from service and return-to-service status • Assist in tracking scheduled maintenance requirements and inspection intervals while deployed in the field • Support aircraft deployments and base changes, including setup and operation of required ground support equipment • Maintain a safe, clean, and organized work environment while adhering to all company safety policies • Provide technical assistance and mentorship to less experienced technicians as needed • Demonstrate professionalism and maintain positive working relationships with customers, including the USFS and other agency partners • Travel and deploy as required to support fire season operations and other company missions

Role Description The Implementation Specialist will serve as the primary bridge between Ignis Technologies (ignistech.io) and its federal, state, tribal and municipal partners, supporting the deployment, configuration, and adoption of the IGNIS platform across wildland fire operations. The Customer Success Implementation Specialist is responsible for ensuring customer organizations successfully onboard, implement and find value in our software applications. Our products are currently focused on providing mobile and web-based common operating pictures (COP) for responders and managers in the wildland fire space. By providing responsive support and building valued relationships, the Customer Success Implementation Specialist seeks to eliminate churn and position accounts for expansion. As our product features and customer base expands, you will progressively build new and innovative ways to ensure implementation and ROI. These include: - Establishing client organizational structure - Provisioning initial user roles per customer needs - Maintaining customer contacts in our CRM platform - Building and maintaining accurate and current training documentation - Escalating issues as required to leadership - Training – both virtually and in-person - Technical Support - Relationship Nourishment You will be an expert in our products and how they solve customer problems. You will be expected to use this expertise to occasionally support sales functions and will train both customers and internal partners. This role will require significant travel, weighted heavily towards the early and mid-fire season (March – September). This role may require operating in the immediate vicinity of wildland fire. You may be required to achieve a “red card” certification, which requires passing the Interagency Work Capacity Test (“Pack Test”), requiring the ability to walk 3 miles on level terrain carrying 45 pounds of weight in 45 minutes. This role will act as an advocate for our customer base, communicating and evaluating feature requests to the Product team. You will be required to track and maintain performance metrics tailored to implementation efforts, and time to value. Responsibilities - Guide the Customer Journey - Create Implementation Plans based on classification that define implementation milestones and success criteria; obtain customer sign-off when criteria are achieved. - Define and track risk factors that provide early insights on churn potential; execute get-well plans where required. - Identify and promote opportunities to expand contract value through additional use cases or by upselling features. - Achieve Early, Full and Sustained Adoption - Develop and deliver product training tailored to the customers' primary use case, to include field training and ride-alongs on incidents as required. - Perform scheduled and routine check-ins to address implementation frictions, promote value and track milestone achievement. - Develop secondary and tertiary champions to mitigate risks associated with personnel movement/terminations. - Technical Support - Implement and utilize the tooling required to track customer issues to resolution. - Establish and curate documentation or methods for self-help. - Rapidly resolve issues related to improper usage, documentation, or training gaps. - Document and assess the impact of reported bugs; escalate issues that pose high contractual or reputational risk. - Nourish Customer Relationships - Perform post-implementation support to customers to ensure account health as well as adherence to commitments and timelines made during implementation. - Attend conferences and events widely attended by our customer base. - Look for ways to improve customer outcomes by understanding their unique needs, missions, and resources. - Collect Performance Metrics - Track and report metrics associated with implementation, including time-to-provisioning, time-to-training, and time-to-adoption. - Track and report metrics associated with technical support, to include time-to-response and time-to-resolution. - Assist the sales function in reporting of metrics associated with churn cause. Qualifications - 1+ years utilizing a ticketing or CRM system - 1+ years providing technical customer support - 1+ years as an Implementation Specialist or similar CS role - Ability to travel extensively, to include periods that may exceed 50% of a given month - Must be legally authorized to work in the United States without the need for employer visa sponsorship now or in the future Requirements - Experience in an organization during its early growth stage - Experience working both administrative tasks and in the field simultaneously - Experience in wildland fire operations - Experience using dynamic common operating picture solutions in field environments - Experience using datalinks or integrations for inter-system data exchange - Familiarity with industry geospatial systems and file standards Benefits - Industry competitive compensation package - Company performance-based bonus plan - Equity stock-based compensation package - Employer-funded comprehensive health, vision, and dental insurance for employees and dependents - 401k with company match - Employer-funded life and disability insurance coverage - Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA options

Role Description We are building communications and software solutions that help firefighters and aviation assets fight wildfires more effectively. Our tools are used in some of the most demanding operational environments in the world, where the stakes are high and reliability is non-negotiable. Our Ignis mobile and web application (ignistech.io) is bringing real-time intelligence to the frontlines, enabling more effective, efficient and safer firefighting operations. Our Ignis team is looking for an experienced Product Manager who understands what it means to build technology that people depend on when it matters most. This is a fully remote position that requires semi-regular travel to our headquarters in Bozeman, MT and to our customers across the US. Qualifications - Minimum of 3–6 years of product management experience in a mission-critical, operational, or safety-critical environment - Proven ability to build trust with demanding, expert end users and translate their needs into great products - Strong product instincts — you can identify what matters, cut what doesn't, and make confident decisions with incomplete information - Experience managing complex stakeholder environments with competing priorities - Excellent written and verbal communication across technical and non-technical audiences Requirements - Bonus if you have experience with geospatial data, mapping platforms, or consumer navigation products - Bonus if you have experience in defense, public safety, aviation, or government technology - Bonus if you have direct experience with wildfire operations, first responder environments, or emergency management Benefits - Industry competitive compensation package - Company performance-based bonus plan - Equity stock-based compensation package - Employer-funded comprehensive health, vision, and dental insurance for employees and dependents - 401k with company match - Employer-funded life and disability insurance coverage - Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA options

Role Description As our first Sales Development Representative (SDR), you are the frontline of Ignis. Your goal is simple but vital: find the people who need our technology and get them into a room with our sales leadership. While many SDR roles are about high-volume "smiling and dialing," this role requires a strategic hunter. You will be responsible for identifying fire departments, private land management firms (like those specialized in fuels reduction), and international organizations that need the same cutting-edge tools we are providing to Federal and State agencies. You will be coached directly by our Founding Account Executive to master the art of the SaaS sales cycle. Key Responsibilities: - Strategic Prospecting: Identify and research new prospects within key verticals (WUI-focused municipal departments, private land management, and international entities). - Outbound Engagement: Execute multi-channel outreach (email, phone, LinkedIn) to generate interest and qualify leads. - Meeting Setting: Successfully convert cold and warm leads into scheduled discovery calls for the Account Executive. - Market Intelligence: Provide feedback to the product and marketing teams on what "pains" are resonating most with different types of prospects. - CRM Management: Maintain accurate records of all outreach and lead status to ensure no "hot" lead goes cold. - Collaborative Learning: Work closely with the Founding AE to refine scripts, objection handling, and qualification criteria (MQL to SQL conversion). Qualifications - 2+ Years operating in an outbound-focused role, either generating your own funnel as a junior sales/account representative or acting as a Sales Development Representative. - High Activity & Resilience: You aren't afraid of "no." You have the discipline to maintain a high level of daily outbound activity. - Resourcefulness: You know how to use LinkedIn, Google, and industry directories to find a needle in a haystack—whether that's a Fire Chief in a rural county or a Director of Operations at a land management firm. - Communication: Exceptional written and verbal communication. You can explain a complex technical tool (Ignis) clearly and succinctly to people who spend more time in the field than behind a desk. Requirements - The "Fire" Factor: Any background in wildland firefighting, emergency management, or public safety is a massive plus. If you know the difference between a Type 3 and a Type 6 engine, you're already ahead. - Tech-Savvy: Experience with modern sales stacks (HubSpot/Salesforce, Outreach/Salesloft, ZoomInfo, etc.). - SaaS Curiosity: A desire to grow a career in SaaS sales. This is a "ground floor" opportunity to learn from seasoned pros. Benefits - Industry competitive compensation package - Company performance-based bonus plan - Equity stock-based compensation package - Employer-funded comprehensive health, vision, and dental insurance for employees and dependents. - 401k with company match - Employer-funded life and disability insurance coverage - Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA options

Role Description We are looking for our first Account Executive FIRE, to lead the charge into new markets for Ignis, our mobile-first SaaS platform designed to provide a common operating picture for wildland firefighters. - You will own our Agile Sales segment, leading revenue generation across commercial, state government, and international customers in the wildland fire ecosystem. - This includes identifying, engaging, and closing new accounts while developing a repeatable sales motion tailored to these markets. - You will partner closely with our Business Development team, which focuses on large government clients, to ensure clear account ownership and seamless handoffs between segments. - This role begins as a high-impact individual contributor position, where you will carry a quota and directly drive pipeline and bookings. - You will also supervise and coach a Sales Development Representative (SDR), helping to build a disciplined outbound and qualification engine. - As the business scales, you will have the opportunity to step into a formal leadership role—building and leading the sales team, defining structure, and shaping the go-to-market strategy for this segment. Qualifications - 4+ years SaaS Sales Experience: Proven track record of meeting or exceeding quotas in a Software-as-a-Service environment. - 2+ years Sales Management Experience: Previous experience managing or leading other salespeople, particularly in setting quotas and performance standards. - CRM Fluency: With vendor support, able to configure and maintain HubSpot Sales Hub pipelines. - The "Founding" Mindset: Comfortable with ambiguity and excited by the challenge of building a sales function from the ground up. Requirements - Full-Cycle Sales: Manage the entire sales process from initial outreach to closing, focusing on non-RFP contracts. - Product and Customer Expertise: Provide tailored, engaging demos for a rapidly evolving application present on mobile and web. - Leadership & Coaching: Answering directly to the VP Fire Business Development, you will supervise one SDR, providing direct coaching on converting Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs) and scheduling successful AE meetings. - Supplement SDR prospecting through proactive hunting of revenue opportunities. - Strategic Growth: Assist leadership in defining sales quotas, performance metrics, and commission structures as the team expands. - Market Expansion: Identify and penetrate new verticals where our collaborative field-centric solution can bring value with minimal product updates. - Product Advocacy: Act as a bridge between the customer and our product team to ensure Ignis continues to solve the most pressing field problems. - CRM Management: Maintain a clean pipeline and provide accurate forecasting for the software division's revenue goals. Benefits - Industry competitive compensation package. - Company performance-based bonus plan. - Equity stock-based compensation package. - Employer-funded comprehensive health, vision, and dental insurance for employees and dependents. - 401k with company match. - Employer-funded life and disability insurance coverage. - Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA options.