Best Egg

• Align: work closely with the Product Leadership, Senior Product Operations Manager, Product Managers, and cross-functional business partners to help ensure product work is clearly understood, decisions are communicated effectively, and teams stay aligned on priorities, dependencies, and readiness. • Enable: Help provide product teams with the means to complete routine and strategic tasks as efficiently as possible, by supporting key processes, maintaining tools and workflows, and bringing structure to how work is prepared, reviewed, and tracked. • Improve: Support continuous, iterative improvement of how teams work by helping identify bottlenecks, reducing time spent on non-core product activities, and reinforcing the systems, governance, and operating rhythms that support high-quality product work

• Lead development, improvement and monitoring of processes for payment default and balance persistency guidance for personal loans • Own forward looking guidance and performance outcomes of material portfolio segments • Provide scenario analysis and financial impact sizing from changes in credit underwriting and pricing policy. • Assess macroeconomic trends and adjust expectations accordingly • Partner with Capital Markets, Credit Strategy on return targets • Ensure decision logic is scalable, compliant, and operationally sound • Escalate emerging risks with clear analysis and recommendations • Maintain governance standards and strategy documentation • Mentor junior team members and promote best practices

• Support change execution across third-party platforms, internal tools, or partner-specific decisioning environments. • Translate business requirements and approved strategies into clear specifications, logic, and implementation support materials. • Help ensure decision logic is aligned to business intent, policy, and approval documentation. • Perform user acceptance testing, production verification testing, and other validation activities for strategy changes. • Help develop and maintain repeatable testing processes and quality checks to improve execution accuracy and consistency. • Maintain documentation including specifications, test evidence, validation results, and change logs. • Communicate testing outcomes, implementation status, issues, and risks clearly and effectively. • Identify opportunities to improve workflows, reduce manual work, and strengthen execution controls.

• This individual will be responsible for monitoring, refining and developing Credit strategies (including underwriting and loan amount) for personal loans • Create test/control champion/challenger tests and monitoring to inform future strategies • Provide scenario analysis/create financial impact sizing/develop new strategy test case • Perform ad-hoc analytics, create reporting and presentations • Work across functional areas to drive overall growth, product enhancements, and improve web funnel conversion rates across all channels. • Partner with Decision Science to define and develop Credit models and tools • Maintain overall risk and return targets for investors particularly in a changing economic environment

• This individual will be responsible for monitoring, refining and developing Credit strategies (including underwriting and loan amount) for personal loans • Create test/control champion/challenger tests and monitoring to inform future strategies • Provide scenario analysis/create financial impact sizing/develop new strategy test case • Perform ad-hoc analytics, create reporting and presentations • Work across functional areas to drive overall growth, product enhancements, and improve web funnel conversion rates across all channels. • Partner with Decision Science to define and develop Credit models and tools • Maintain overall risk and return targets for investors particularly in a changing economic environment

Operations Associate I - Verifications Wilmington, DE Operations – Verifications Full Time, Hourly Non-Exempt Hybrid Best Egg is a market-leading, tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them. We offer top-tier benefits and growth opportunities in a culture built on our core values: Put People First – We foster an inclusive, flexible, and fun workplace. Create Clarity – Open communication drives trust and results. Get Things Done – We focus, prioritize, and deliver with excellence. Deliver with Heart – We lead with kindness, humility, and strong teamwork. Listen to Our Customers – Their needs drive our innovation. Barclays has entered into an agreement to acquire Best Egg with closing expected to take place in Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture, lower cost of funds, and increased employee growth opportunities across a global brand, we are excited about the future of the Best Egg brand under the Barclays umbrella. We are looking for collaborative, innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If you're inspired by growth and want to make a real difference, Best Egg is the place for you. Operations Associate roles are all full-time, non-exempt positions where you work an hourly schedule (posted in the description below) and receive paid time off benefits and monthly incentives based on performance. To work remotely, you must have access to high-speed internet and a quiet area to work as we need to limit background noise while interacting with customers. We will provide you with a computer, monitors, headset and all equipment you will need. All new verifications associates will receive three weeks of training from 8 am to 5 pm ET each day. We ask that you do not plan any days off during this three-week period to ensure you receive all of the necessary training. Our headquarters is in North Wilmington offering state of the art technology, comfortable working areas, an on-site gym, free snacks & drinks, food trucks and happy hours on Wednesdays and a bit of fun in our ping pong and arcade areas. Currently, we are hiring new associates that live within 50 miles distance to our headquarters building to work a hybrid schedule that consistent of at least one in-person day. Join our growing internal Operations team as we look for Loan Analysts to verify consumer loan applications and documentation to ensure eligibility while helping to avoid fraud and create a positive customer experience. This will involve making outbound calls, handling inbound calls, reviewing loan documentation, calculating income and problem solving for questions related to consumer finance loans. You can expect a fast-paced fun production environment that includes continuous delivery, quality, and knowledge sharing. Work Hours: Monday- Friday: 8am-5pm OR 9am-6pm with 2 Saturday per month 9-1pm. The Job: Our Operations Associate team is crucial to our customer-centric business operations. We stand by principles of quality, customer satisfaction and delivering best in class customer service Duties & Responsibilities - Ensure we deliver a positive customer experience throughout the application and verification process - Handle inbound and outbound phone calls to assist customers with questions, uploading documents and developing information provided on loan applications - Review loan applications and supporting documentation to validate application details - Calculate income and verify employment for designated applications - Document and update case information within the system of record - Provide feedback on trends that can be used to create bulletins and training modules - Make recommendations on policies and procedures related to verifications and fraud - Assist with tests and special projects assigned by management Requirements: - 1+ years of financial services experience or equivalent experience - Positive and self-motivated - Ability to work effectively in a team environment - Strong analytical skills - Excellent verbal/written communication skills - Strong organizational skills and ability to multi-task - Effectively communicate with all levels of Marlette Funding leadership - Proficient with navigating basic computer applications - Attention to detail & high emphasis on quality - Must embrace change and thrive in an evolving department - Bilingual (English-Spanish) desired, but not required Culture: - High-functioning team emphasizing collaboration - Be confident and willing to challenge status quo, but also willing to concede and execute other’s ideas when necessary - Capable of teaching and learning from others to promote continuity of knowledge and personal development - Ability to work effectively as a team member and as an independent contributor $19.50 - $21 an hour

Title: Operations Recovery Supplier Manager Location: Wilmington, DE Type: Full Time, Exempt Workplace: hybrid Category: Servicing & Collections Strategy Job Description: Best Egg is a market-leading, tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them. We offer top-tier benefits and growth opportunities in a culture built on our core values: Put People First – We foster an inclusive, flexible, and fun workplace. Create Clarity – Open communication drives trust and results. Get Things Done – We focus, prioritize, and deliver with excellence. Deliver with Heart – We lead with kindness, humility, and strong teamwork. Listen to Our Customers – Their needs drive our innovation. Barclays has entered into an agreement to acquire Best Egg with closing expected to take place in Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture, lower cost of funds, and increased employee growth opportunities across a global brand, we are excited about the future of the Best Egg brand under the Barclays umbrella. We are looking for collaborative, innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If you're inspired by growth and want to make a real difference, Best Egg is the place for you We’re proud to be an equal opportunity employer committed to building a diverse, inclusive team. We’re seeking a strategic and execution-focused Operations Recovery Supplier Manager to oversee third-party partners supporting recovery and post-charge-off activities across our consumer lending products. In this role, you’ll manage supplier performance, governance, and optimization efforts to ensure strong recovery outcomes while maintaining compliance, ethical standards, and positive customer experiences. This role is ideal for a leader who understands the balance between performance, risk management, and responsible collections in a regulated FinTech environment. Duties & Responsibilities - Manage the end-to-end relationship with recovery suppliers, including collection agencies, legal partners, and specialty servicers. - Establish and oversee performance frameworks, SLAs, KPIs, and scorecards to drive recovery outcomes and supplier accountability. - Monitor supplier performance across recovery metrics, compliance standards, and customer experience indicators. - Partner with Risk, Compliance, Legal, and Operations teams to ensure suppliers adhere to regulatory requirements (FDCPA, Reg F, UDAAP) and internal policies. - Lead supplier onboarding, due diligence, audits, and ongoing oversight activities. - Identify opportunities to optimize recovery strategies, placement logic, segmentation, and supplier mix. - Support contract negotiations, renewals, and cost management efforts for recovery suppliers. - Manage escalations, issue resolution, and corrective action plans related to supplier performance or compliance concerns. - Develop reporting and insights for leadership on recovery performance, risks, and strategic opportunities. - Drive continuous improvement initiatives across supplier management processes and tools. Requirements Development & Expertise - 6–10+ years of experience in operations, recovery, collections supplier management, or related roles within consumer lending, FinTech, or financial services. - Strong understanding of recovery and post-charge-off collections strategies. - Deep knowledge of regulatory and compliance requirements impacting recovery activities. - Proven experience managing third-party suppliers and performance-driven contracts. - Strong analytical skills with the ability to interpret recovery data and supplier metrics. Leadership & Collaboration - Strong relationship management and negotiation skills. - Ability to influence cross-functional stakeholders and drive alignment across teams. - Excellent communication skills, including executive-level reporting. - Comfortable managing complex issues, escalations, and competing priorities. Culture & Mindset - Customer- and compliance-focused, with a commitment to ethical recovery practices. - Proactive, detail-oriented, and driven by continuous improvement. - Comfortable operating in fast-paced, regulated environments. - Accountable, collaborative, and results-oriented. In addition to semi-monthly salary payments, this position is also eligible for an annual incentive bonus based on individual and company performance. Yearly incentive bonus target 20% of base salary. Employee Benefits Best Egg offers many additional benefits for our employees, including (but not limited to): · Pre-tax and post-tax retirement savings plans with a competitive company matching program · Generous paid time-off plans including vacation, personal/sick time, paid short-- term and long-term disability leaves, paid parental leave, and paid company holidays · Multiple health care plans to choose from, including dental and vision options · Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts · Company-paid benefits such as life insurance, wellness platforms, employee assistance programs, and Health Advocate programs · Other great discounted benefits include identity theft protection, pet insurance, fitness center reimbursements, and many more! In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy here

Title: Lead Engineer II - Backend (Python) Location: Wilmington, DE Type: Full Time, Exempt Workplace: hybrid Category: Software Engineering & Architecture Job Description: Best Egg is a market-leading, tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them. We offer top-tier benefits and growth opportunities in a culture built on our core values: Put People First – We foster an inclusive, flexible, and fun workplace. Create Clarity – Open communication drives trust and results. Get Things Done – We focus, prioritize, and deliver with excellence. Deliver with Heart – We lead with kindness, humility, and strong teamwork. Listen to Our Customers – Their needs drive our innovation. Barclays has entered into an agreement to acquire Best Egg with closing expected to take place in Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture, lower cost of funds, and increased employee growth opportunities across a global brand, we are excited about the future of the Best Egg brand under the Barclays umbrella. We are looking for collaborative, innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If you're inspired by growth and want to make a real difference, Best Egg is the place for you. We’re proud to be an equal opportunity employer committed to building a diverse, inclusive team. The Lead Software Engineer II – Backend plays an important role in building and enhancing backend engineering solutions across the organization. This role focuses on designing and delivering reliable, high-quality Python services on AWS while contributing to technical discussions, improving engineering practices, and supporting team execution. You will work closely with senior engineers, Product, and other backend and frontend teams to build performant, maintainable, and scalable APIs, serverless functions, and containerized services. What You Will Do Technical Leadership & Delivery - Design, develop, and deliver high-quality backend Python services iteratively and incrementally. - Take ownership of key services and APIs—from hands-on coding through CI/CD, deployment to AWS, monitoring, and on-call support. - Contribute to backend observability using tools like Datadog for logging, metrics, distributed tracing, and alerting. - Participate in technical design discussions and contribute architectural insights, working with senior leaders to shape solutions. - Ensure software follows modern engineering practices, including clean code, testing, automation, and modern backend architecture patterns. - Support continuous improvement in code quality, reliability, performance, and developer experience. - Translate business requirements into clear technical tasks and help validate assumptions and approaches. Qualifications & Experience Technical Expertise - 3–7 years of professional backend software engineering experience. - Proficiency in Python at scale, including modern Python (3.13+), type hints, async/await, packaging, and a strong grasp of the standard library and the broader ecosystem. - Expertise with at least one major Python web framework (FastAPI preferred; Django or Flask also strong) and the patterns that make Python services reliable in production. - Strong hands-on experience with AWS, including building and operating production workloads on Lambda (serverless functions, event-driven architectures) and EKS (containerized services on Kubernetes). - Working knowledge of supporting AWS services such as API Gateway, SQS/SNS, S3, IAM, CloudWatch, and Secrets Manager. - Experience designing and building RESTful APIs - Working knowledge of PostgreSQL - Experience with Redis for caching, rate limiting - Experience with containerization (Docker) and Kubernetes fundamentals (deployments, services, scaling, troubleshooting). - Experience with CI/CD pipelines and modern release tooling; familiarity with GitHub Actions and Octopus Deploy is a plus. - Experience with unit, integration, and contract testing (pytest or similar). - Experience working within mature, legacy codebases and contributing to incremental modernization efforts. What Success Looks Like In the first 90 days - Own core services or features. - Deliver high-quality, production-ready code and contribute meaningfully to team goals. - Build strong working relationships within Engineering, Product, and partner teams. In 6–12 months - Lead development of one or more services or features with increasing autonomy. - Help improve service performance, reliability, and scalability. - Support and elevate engineering practices through mentorship, code reviews, and process improvements. Employee Benefits Best Egg offers many additional benefits for our employees, including (but not limited to): · Pre-tax and post-tax retirement savings plans with a competitive company matching program · Generous paid time-off plans including vacation, personal/sick time, paid short-- term and long-term disability leaves, paid parental leave, and paid company holidays · Multiple health care plans to choose from, including dental and vision options · Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts · Company-paid benefits such as life insurance, wellness platforms, employee assistance programs, and Health Advocate programs · Other great discounted benefits include identity theft protection, pet insurance, fitness center reimbursements, and many more! In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy here

• Build and scale income verification strategies for personal loans • Leverage credit bureau + vendor data (payroll, cashflow, alternative data) to detect income inconsistencies and risk signals • Define verification playbooks, decision rules, and escalation criteria for manual review • Quantify and optimize trade-offs across: • Approval & conversion rates • Funding / booked loans • Early delinquency & credit losses • Design and run A/B tests and champion/challenger strategies • Monitor performance using funnel metrics, cohort/vintage analysis, and risk segmentation • Partner with Product, Data Science, Fraud, and Credit Underwriting • Turn analysis into clear, high-impact recommendations

• Develop a compelling product vision and roadmap aligned with company objectives and market opportunities for your pod • Lead the end-to-end product development lifecycle, from ideation to launch, ensuring high-quality execution; driving clarity throughout the entire PDLC • Utilize qualitative and quantitative insights and discovery techniques to deeply understand customer needs and pain point to drive your roadmap and future iterations • Partner closely with engineering, general managers, design, data, marketing, and operations to drive innovation and deliver impactful solutions that balance customer and business needs • Leverage metrics, A/B testing, and user feedback to make informed product decisions • Be able to clearly tie the work of your team to the business outcomes that work enables, continuously iterating on the product using feedback, market trends and data until the outcome is achieved