Badger Meter

• Executes full cycle recruiting Company-wide, utilizing the applicant tracking system with a focus on data integrity, accuracy, and adherence to the process. • Build strategic partnerships with the business and hiring managers, make hiring recommendations based on interviews, assessment data, and candidate qualifications. • Develop sourcing strategies that will maximize the exposure of Badger’s open positions and identify top talent. • Conduct weekly meetings with hiring managers to discuss needs and search progress. • Partner with hiring manager to define interview team, interview parameters, and competency requirements for interview team; participate in interviews and facilitate debriefing sessions as needed.

Role Description The Sales Development Specialist plays a critical role in fueling pipeline growth by identifying new business opportunities and engaging both prospective and current customers. This role is ideal for a driven, curious professional who thrives in a fast-paced, goal-oriented environment and enjoys building relationships. You will partner closely with Sales and Marketing to generate qualified leads, strengthen customer engagement, and support revenue growth. What You’ll Do - Proactively identify and engage prospective customers through research, outreach, and networking - Generate new business opportunities via cold calls, email campaigns, and social selling - Qualify inbound and outbound leads to assess needs, timing, and fit - Re-engage current customers to drive satisfaction, retention, and upsell/cross-sell opportunities - Manage and track leads through the sales pipeline, ensuring consistent follow-up and progression - Partner with Regional Account Managers to align on strategy and successfully transition qualified leads - Represent the company at industry trade shows to build relationships, capture new leads, and drive timely follow-up to convert opportunities - Leverage Salesforce (or CRM tools) to document activities, manage pipeline, and maintain data integrity - Stay informed on market trends, competitors, and industry developments - Report on outreach activity, pipeline health, and key performance metrics Qualifications - 0–3 years of experience in sales, business development, or a customer-facing role - Strong communication skills (written, verbal, and interpersonal) - Comfortable with outbound prospecting, including cold calling - Experience using CRM tools (Salesforce or similar) - Strong organizational skills with the ability to manage multiple priorities - Self-motivated with a results-driven mindset Requirements - Bachelor’s degree in Business, Marketing, Communications, or related field (preferred) - Familiarity with modern prospecting techniques (social selling, multi-channel outreach) - High emotional intelligence and ability to build rapport quickly - Experience working in a fast-paced, metrics-driven environment Benefits - Competitive Pay - Annual Bonus - Eligible for Annual Pay Increases - Comprehensive Health, Vision, and Dental Coverage - 15 days Paid Time Off + 11 Paid Holidays - Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. - Access to a certified financial planner to help ensure your money is working for you, at no cost! - Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more - Educational Assistance – Tuition Reimbursement up to $5,250 - Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage - Health Savings Account (HSA) & Flexible Spending Account (FSA) options

Role Description At Badger Meter, we’re not just selling products, we’re delivering solutions that matter. As a global leader in smart water technology, we help communities and utilities manage water responsibly through innovative metering, monitoring, and analytics solutions. Our work ensures sustainability, efficiency, and reliability for one of the world’s most vital resources. As an Account Manager for Data Flow Systems, you’ll be a trusted partner to municipal and utility customers, building long-term relationships and collaborating to solve their toughest challenges. This is not a role about making 100 cold calls a day, it’s about strategic engagement, teamwork, and driving innovation in the water industry. This is a remote role, with regular travel throughout Florida and parts of the Southeast. What You’ll Do - Partner with municipal and utility customers to understand operational challenges across lift stations, collection systems, and stormwater networks, delivering tailored DFS SCADA and telemetry solutions. - Develop and maintain strong relationships with operators, engineers, and decision-makers, acting as a trusted resource for system optimization and modernization. - Collaborate with industry innovators and leverage team expertise to present new technologies and products to current and prospective clients. - Educate customers on best practices and emerging technologies in remote monitoring, alarm management, system integration, and digital transformation. - Serve as a resource and advisor, ensuring customers stay informed on the latest advancements in AMI, smart metering, and water quality solutions. - Represent Badger Meter and Data Flow Systems at industry events, technical conferences, and customer engagements to strengthen brand presence and partnerships. - Provide insights and feedback to internal teams to help shape product development and enhance customer experience. Qualifications - Bachelor’s degree in Business, Marketing, Communications, or related field preferred. - 3+ years of experience in account management, preferably with utilities or government agencies. - Strong communication, relationship-building, and problem-solving skills. - Proficiency in Salesforce and Microsoft Office tools. - Ability to travel up to 75% within your territory. Benefits - Competitive Pay - Annual Bonus - Eligible for Annual Pay Increases - Comprehensive Health, Vision, and Dental Coverage - 15 days Paid Time Off + 11 Paid Holidays - Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost! - Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more - Educational Assistance – Tuition Reimbursement up to $5,250 - Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage - Health Savings Account (HSA) & Flexible Spending Account (FSA) options

• Lead and Develop Your Team • Coach, mentor, and empower Account Managers to achieve individual and team goals. • Identify knowledge gaps and implement training programs to strengthen team capabilities. • Foster a collaborative, customer-focused culture that aligns with Badger Meter’s values. • Drive Strategic Growth • Develop and execute regional business plans aligned with national objectives. • Set sales targets, monitor performance, and implement corrective actions to ensure success. • Forecast revenue, manage budgets, and analyze variances to optimize financial outcomes. • Champion Innovation • Collaborate with internal teams to introduce cutting-edge water technology solutions to customers and distributors. • Stay ahead of industry trends and competitive offerings to maintain Badger Meter’s leadership position. • Build Strong Relationships • Engage with key customers and distributors to understand their needs and deliver tailored solutions. • Support Account Managers in high-level presentations and strategic negotiations. • Collaborate Across Teams • Work closely with Marketing, Solution Architects, and Channel Managers to ensure seamless support throughout the sales process. • Provide insights and feedback to influence product development and enhance customer experience. • Represent Badger Meter • Participate in trade shows, industry events, and customer meetings to showcase our leadership in water technology.

Develop and deploy integrations within AWS MWAA and BEACON cloud environments. Perform business systems analysis, including data validation, requirements definition, and software configuration.

• Support closure of large, strategic utility opportunities through consultative sales leadership • Lead win strategies and RFP/Bid responses for national and high-profile accounts • Provide pre-sales technical support including solution design and pre-installation planning • Partner with Account Managers, proposal teams, consultants, and customers • Build relationships with national engineering firms, partners, and key utility stakeholders • Represent Badger Meter at trade shows, industry events, presentations, and seminars • Maintain expertise in utility metering systems, technology trends, and competitive offerings • Ensure compliance with applicable regulatory and governmental requirements • Up to 75% travel required

• Provide field technical support for customers and calibration services • Perform field training for customers either onsite or using internet based methods • Perform internal training and testing when new products or significant changes occur in existing products • Analysis of measurement data • Software supported documentation and tracking of support cases & projects • Provide feedback to corporate training group on training materials such as guides and quick reference cards and to Marketing and Technical Support for purposes of resolving customer issues • Remain proficient and up–to-date in meter and system technology including software, both with Badger Meter products, and competitive product offerings • Respond to customer requests and questions in a timely manner, communicating effectively to both internal and external customers • Handling of repairs and global RMA process • Ability to assembly custom Blue Edge solutions

• Responsible for increasing revenue by building customer loyalty and brand recognition • Partners with the Field Sales Support Team to onboard customers to ensure their system foundation is set for future growth • Use industry and internal company knowledge combined with data and analytics to formulate proactive intelligence models for their customers • Utilizes extensive product knowledge and problem solving skills to enhance customer satisfaction and retention • Builds relationships with assigned customers by understanding their analytic and system needs such as pressure, flow, water quality etc. to deliver an overall positive customer experience • Review and address customer issues and concerns while seeking to improve their overall experience and loyalty • Provide insight and relay the voice-of-customer with internal teams, including sales, product/software marketing, technical support, field support and engineering • Promote additional maintenance, training and support programs designed to enhance customer loyalty and experience • Develop and share best practices with customers and Badger Meter personnel to drive quality, effectiveness and efficiency within our processes • Assist and manage assigned customer issue escalation and provide problem solving steps as needed to ensure overall customer satisfaction • Ability to travel up to 75% as needed to support customer requirements

Badger Meter - Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation. When you join us, you'll find: - Purpose-driven work that makes a real difference in communities around the globe. - Career growth and development opportunities designed to help you achieve your potential. - A supportive, inclusive culture where collaboration and creativity thrive. Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet. What You Will Contribute: The Customer Success Specialist is responsible for managing existing accounts to cultivate and maintain strong relationships within our BEACON customers, ensuring high levels of customer satisfaction using data to proactively manage events and opportunities within their water systems. This position is required to work closely with our customers alongside Sales, Customer Support, and Product / Software Management and Field Sales Support teams to ensure customers are maximizing their systems. The CSS plays a critical role in fostering customer satisfaction, maintaining service standards and driving continuous improvement initiatives. Job Duties: - Responsible for increasing revenue by building customer loyalty and brand recognition - Partners with the Field Sales Support Team to onboard customers to ensure their system foundation is set for future growth - Use industry and internal company knowledge combined with data and analytics to formulate proactive intelligence models for their customers - Utilizes extensive product knowledge and problem solving skills to enhance customer satisfaction and retention - Builds relationships with assigned customers by understanding their analytic and system needs such as pressure, flow, water quality etc. to deliver an overall positive customer experience - Review and address customer issues and concerns while seeking to improve their overall experience and loyalty - Provide insight and relay the voice-of-customer with internal teams, including sales, product/software marketing, technical support, field support and engineering - Promote additional maintenance, training and support programs designed to enhance customer loyalty and experience - Develop and share best practices with customers and Badger Meter personnel to drive quality, effectiveness and efficiency within our processes - Assist and manage assigned customer issue escalation and provide problem solving steps as needed to ensure overall customer satisfaction - Ability to travel up to 75% as needed to support customer requirements Education and Experience: - Associates Degree in Marketing, Business, Communications or a related field preferred - 5 + years of experience in in Water Utility AMI desired Qualifications: - Intermediate Proficiency in Excel, PowerPoint and Word required - Experience with Project Management preferred - Strong organizational and presentation skills required - Ability to identify and define problems, extract key information from data and develop workable solutions for the problems identified require - People / Customer Service skills required Competencies: - Collaboration: Work collaboratively with others across the organization to achieve shared objectives. - Communication: Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others. - Initiating Action: Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive. - Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Working Conditions: - Work is performed in an office environment and requires the ability to operate standard office equipment - Requires prolonged periods of talking/listening Competitive Total Rewards at Badger Meter: - Competitive Pay - Annual Bonus - Eligible for Annual Pay Increases - Comprehensive Health, Vision, and Dental Coverage - 15 days Paid Time Off + 11 Paid Holidays - Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost! - Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more - Educational Assistance – Tuition Reimbursement up to $5,250 - Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage - Health Savings Account (HSA) & Flexible Spending Account (FSA) options An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship. Privacy Statement The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here.

• Deliver technical and commercial support to existing water and wastewater utility accounts. • Troubleshoot our hardware and software products to support customers both remotely and in person. • Rapidly develop the necessary skills through company-provided training to support customer needs. • Understand how each customer uses our products and seek to identify additional solutions. • Assist the commercial team with business cases, proposals, presentations, and other activities essential for maintaining and growing accounts. • Work in compliance with all health and safety and environmental legislation and company policies.