Atlean World

• Provide technical support for customers, including troubleshooting issues, guiding users on product functionality, and coordinating repair or replacement processes • Deliver customer support and accurate documentation while following compliance and support procedures.

• Provide technical support for customers using MiniMed™ diabetes devices, including troubleshooting device issues, guiding users on product functionality, and coordinating repair or replacement processes when needed. • Deliver customer support and accurate documentation while following compliance and support procedures.

• We are looking for Danish native speakers with good English skills who are ready to build or grow their career in Customer Support. • Develop skills, join an international team, and create positive experiences for customers every day.

- Assist with customers' inquiries - Guide customers on their questions for the best use of the product/service - Maintain a high level of quality in each case you review

• Specialist training for the product/service which will be a vibrant and innovative platform. • Assist customers using your troubleshooting skills • Become a product expert • Be ready to help via email/chat and phone calls • Use your positive energy • Specialize in a specific brand

• Contacted new and existing customers via phone and email to identify sales opportunities. • Acquired and supported SMB advertisers by providing tailored business solutions. • Qualified leads and collaborated with account managers to drive customer revenue growth. • Used tools such as MS Excel and Salesforce for research, communication, and sales activities.

• Provide end-to-end support for customers’ online orders, including delivery management, shipping investigations, returns, payment transactions, refunds, inbound/outbound calls, and order reviews. • Handle sensitive customer and client information in compliance with PCI and GDPR policies. • Communicate with customers, carriers/couriers, financial institutions, Customer Support Representatives (CSRs), and internal departments to ensure efficient issue resolution.

Role Description We are offering a remote work opportunity as a Technology Sales Specialist - Italian Speaker. Why this role is excellent for your development: - Work remotely from anywhere in Portugal while engaging with international clients - Represent cutting-edge technology solutions - Advance your career with a fast-growing global company Daily Responsibilities: - Contacted new and existing customers via phone and email to identify sales opportunities. - Acquired and supported SMB advertisers by providing tailored business solutions. - Qualified leads and collaborated with account managers to drive customer revenue growth. - Used tools such as MS Excel and Salesforce for research, communication, and sales activities. Qualifications - Native level of written and verbal communication skills in Italian - Good computer skills - Excellent communication and interpersonal skills and team spirit - Experience in Sales - Experience with Social Media will be a plus - High School Diploma - EU passport/ID or a Portuguese resident card Benefits - Private Health Insurance from day one - Free Portuguese lessons - Great opportunity to grow quickly within the company - Excellent work opportunity in a dynamic leading multinational company - Stable work and career progression - Investment in training (ongoing training) and personal development - Modern, centrally located buildings with canteen facilities and an excellent public transportation connection - Free company events and activities - Football tournaments, beach barbecues, surf lessons, and cultural events await!

Role Description We are excited to offer a remote opportunity for a Dutch-speaking Client Operations Specialist. In this role, you will be the key point of contact for our clients, ensuring smooth operations and excellent service delivery in a dynamic fintech environment. - Provide end-to-end support for customers’ online orders, including delivery management, shipping investigations, returns, payment transactions, refunds, inbound/outbound calls, and order reviews. - Handle sensitive customer and client information in compliance with PCI and GDPR policies. - Communicate with customers, carriers/couriers, financial institutions, Customer Support Representatives (CSRs), and internal departments to ensure efficient issue resolution. Qualifications - Flawless communication skills, proficient (both written and oral) in English (B2). - Ability to work in a sensitive and classified information environment is an advantage. - Ability to work quickly and efficiently under deadline pressure. - Very good accuracy and attention to detail, understanding that small details can make the biggest difference. - Proven ability to work and make decisions with minimal supervision. - Proactively utilize strong problem-solving skills to deliver customer-focused solutions. - Working in a back-office environment with customer satisfaction in mind. - Excellent written and verbal communication skills. - Interest in self and team KPIs – focusing on what can be done instead of what cannot be. - Knowledge of SAP and Back-Office work is an advantage; otherwise, we can help with that. - Flexibility is required and will occasionally involve overtime work. - Extraordinary teammate, thriving in an environment where camaraderie matters. Benefits - Private Health Insurance from day one. - Free Portuguese lessons. - Great opportunity to grow quickly within the company. - Excellent work opportunity in a dynamic leading multinational company. - Stable work and career progression. - Investment in training (ongoing training) and personal development. - Modern, centrally located buildings with canteen facilities and an excellent public transportation connection. - Free company events and activities.

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! 🌍   We are offering a great work experience to work in Porto, Portugal for a role as a German Speaking Specialist.   Why a Content Review Specialist role is great for your professional and personal development: - Live in Porto and embrace multicultural experiences - Represent a global brand - Fast-track career development opportunity   How a day-to-day will look like: Specialist training for the product/service which will be a vibrant and innovative platform. You will: - Assist customers using your troubleshooting skills - Become a product expert - Be ready to help via email/chat and phone calls - Use your positive energy - Specialize in a specific brand