Title: Part-time Faculty, Economics Job Description: Compensation Range: Hourly: $26.63 - $28.89 National University – San Diego, California Part-time Faculty: Finance, Economics, Marketing & Accounting Location: Remote, USA National University is a veteran-founded, San Diego-based nonprofit. Since 1971, our mission has been to provide accessible higher education to adult learners. Today, we educate a diverse student body from across the U.S. and around the globe, with more than 230,000 alumni worldwide. Our three schools and three colleges offer more than 200 accredited and licensed graduate and undergraduate programs. National University holds accreditation through the Western Senior College and Universities Commission (WSCUC). Position Summary The Department of Finance, Economics, Marketing & Accounting, in the College of Business, Engineering & Technology at the National University invites applications for part-time facultyin Economics. The successful candidate will have a demonstrated record of or potential for excellence in teaching in their field and a commitment to serving the university’s diverse adult student body. The successful candidate will have the potential for a commitment to serving the university’s diverse adult student body. This position primarily works closely with the Academic Program Director and other faculty within the program and contributes to ensuring program quality, student engagement, and success. Essential Job Duties: - Provide substantive, timely feedback to students on various assessment activities. - Maintain a positive, safe, inclusive student-centric learning environment. - Complete required tasks on deadlines (e.g., final grades, assessment, grading rubrics, input for grade appeals, etc.) - Maintain appropriate professional training and/or scholarly activities, when applicable. - Provide feedback to the course lead regarding the course content. - Identify at-risk students and collaborate with student services. Qualifications: - Master’s degree in the field of Economics from a regionally accredited university required; candidates with a doctorate degree in a related area with an undergraduate degree in Economics and at least six hours of courses taken in Economics may also be considered. - 3 years of higher education teaching experience preferred. - Candidates residing in San Diego area will be preferred; however, all qualified candidates will be considered. Once hired, a part-time faculty will be offered proper training on the National University formats of onsite and online classes. Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For part-time positions, please click here. National University is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative, and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

• Drive the adoption of our platform among a diverse client base. • Understand customer needs deeply, guide them through personalized onboarding and ongoing engagement strategies, and ensure they realize the maximum value from our solutions. • Develop strong relationships with customers and implement strategies to increase customer retention and satisfaction. • Serve as the primary contact for any significant issues our customers face. • Regularly check in with clients to ensure they are satisfied with our services, understand new challenges they are facing, and provide appropriate support or solutions. • Identify opportunities for customers to use more of our services to help their businesses grow. • Conduct webinars, create user guides, and provide other training materials to help customers understand and fully utilize our software. • Work closely with the sales and product teams to share customer insights that inform new business strategies and product improvements. • Monitor and report on account health, usage, and client satisfaction metrics to provide insights and recommendations.

Du suchst einen klar strukturierten Arbeitsplatz mit festen Abläufen und klaren Zuständigkeiten? Dann bist du bei uns richtig. Wir suchen gewissenhafte und organisierte Mitarbeiter (m/w/d) für unser Vertriebsteam in Hamburg, die Spaß daran haben, Menschen zu beraten, Termine zu strukturieren und Prozesse sauber umzusetzen. Dein Aufgabenbereich ist klar abgegrenzt: Du betreust warme Leads, führst strukturierte Erstgespräche und unterstützt unsere Finanzberater bei der Terminvorbereitung. Auch Quereinsteiger sind herzlich willkommen. Wir arbeiten dich systematisch ein – Schritt für Schritt. Du bekommst klare Abläufe, Checklisten und Tools an die Hand, um professionell und effizient zu arbeiten. Vertriebserfahrung ist hilfreich, aber nicht notwendig. Dein Aufgabenbereich - Telefonische Betreuung von Interessenten auf Basis eines Gesprächsleitfadens - Durchführung strukturierter Erstgespräche zur Bedarfsermittlung - Pflege und Dokumentation der Kontakte im CRM-System - Organisation und Vorarbeit für Beratungstermine im Finanzbereich - Unterstützung bei Veranstaltungen, Seminaren und Team-Events - Wir bieten - Stabilität & Struktur: Geregelte Arbeitszeiten, klare Prozesse, feste Rollen - Systematische Einarbeitung: 2–4 Wochen strukturierte Übergabe mit Checklisten und Leitfäden - Langfristige Zusammenarbeit: Wir denken in Jahren, nicht in Projekten - Angenehmes Arbeitsumfeld: Modernes Büro in Hamburg oder remote – mit klarer Struktur und Teamfokus - Teamorientiertes Arbeiten: Jeder kennt seine Aufgaben, alle ziehen an einem Strang - Du arbeitest zuverlässig, pünktlich und diszipliniert - Du fühlst dich in klar strukturierten Abläufen wohl - Du hast eine angenehme, verbindliche Kommunikation – telefonisch und schriftlich - Du setzt Anweisungen präzise um und dokumentierst deine Arbeit gewissenhaft - Erfahrung in Vertrieb, Beratung oder Kundenbetreuung ist ein Plus – kein Muss

• Respond to client queries via email, live chat, and ticketing systems in a timely and professional manner • Onboard new clients and guide them through product or service features • Monitor client accounts to proactively identify and resolve potential issues • Liaise with internal teams to escalate and resolve complex client concerns • Maintain accurate records of all client interactions in the CRM • Gather client feedback and share insights with the team to improve service delivery