• Lead hands-on development of the AI Extraction Gateway, progressing from Simple RAG to Complex RAG • Implement and tune the expert-weighted (SME) retrieval layer and structured result validation • Own confidence score calibration; collaborate with the BA on accuracy rubrics and test evidence • Drive technical delivery cadence: sprint planning, code reviews, technical risk identification, and team unblocking • Ensure architectural patterns are implemented consistently across the codebase • Collaborate with the Data Engineer on ingestion pipeline integration points and vector store schema • Implement and evolve the query orchestration layer (Python/FastAPI, AWS Lambda/ECS) • Support the QA Automation Engineer in designing the validation harness for RAG outputs • Maintain development observability: structured logging, CloudWatch dashboards, X-Ray tracing

• Design and deploy AI-powered workflows across operations (member onboarding, support, events, communications) • Build and manage automations using tools such as n8n, Zapier, Make, APIs, and AI agents • Implement and manage AI copilots using tools such as Claude Code and similar environments • Reduce manual workload by systemizing repetitive tasks and processes • Continuously audit workflows and improve efficiency (time saved, error reduction) • Own and maintain internal systems (Notion, CRM, communication tools) • Build scalable processes for member experience, events, and internal operations • Ensure data is structured, accessible, and usable across the team • Enable self-serve access to information and reduce operational bottlenecks • Triage and route communications using structured workflows and automation • Support scheduling and coordination where automation cannot replace it • Maintain high-quality interactions with members, partners, and stakeholders • Support planning and execution of events across multiple cities • Coordinate logistics with venues, vendors, speakers, and members • Manage invitations, scheduling, and attendee communication

The Opportunity As a Human-AI Interaction Designer-Senior Associate, you will be at the forefront of software and product innovation, focusing on user experience design to enhance the interaction between users and products. Within our Internal Firm Services practice, you will leverage your technical skills and creative thinking to deliver innovative solutions that meet the evolving needs of clients. As a Senior Associate, you will build meaningful relationships, manage and inspire others, and navigate complex situations to grow your personal brand and deepen your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality work while embracing ambiguity and using these moments as opportunities for growth. In this role at PwC, you will focus on creating and enhancing the overall experience users have when interacting with products, systems, or services. You will use a broad range of tools and methodologies to generate new ideas and solve problems, while interpreting data to inform insights and recommendations. Upholding professional and technical standards, you will develop a deeper understanding of the business context and how it is changing, using reflection to enhance strengths and address development areas. Responsibilities - Designing user experiences that enhance interaction between humans and AI systems - Collaborating with cross-functional teams to develop innovative software solutions - Conducting user research and usability testing to inform design decisions - Creating user personas and journey maps to guide design development - Utilizing human-centered design principles to improve product usability - Analyzing industry trends to incorporate emerging technologies into design strategies - Developing user interface prototypes to visualize design concepts - Applying analytical thinking to solve complex design challenges - Gathering and interpreting user feedback to refine design solutions - Building meaningful client relationships to understand and anticipate their needs What You Must Have - At least a High School Diploma or the equivalent degree - At least 2 years of experience What Sets You Apart - Utilizing Human-Centered Design for innovative solutions - Excelling in User Experience (UX) Design Research - Developing User Interface (UI) Prototyping skills - Conducting Usability Testing for enhanced user satisfaction - Analyzing industry trends to inform design strategies - Embracing change and emerging technologies - Demonstrating intellectual curiosity and learning agility The salary range for this position is: $55,000 - $151,470. For residents of Washington state the salary range for this position is: $55,000 - $187,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The ideal candidate has a background in commercial production, filmmaking, VFX, animation, motion design, editing, or post-production and understands how to apply those skills within modern AI workflows. Generate, direct, and refine content using leadi...