Antech

Role Description The Customer Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. They are responsible for managing and servicing incoming customer calls with a customer-forward approach and a high level of empathy. This position requires a professional with strong relationship building and communication skills. The Customer Support Specialist accurately enters orders and is knowledgeable about Antech products and programs. Essential Duties and Responsibilities - Provides superior customer service and remains solution driven with all customers and/or customer concerns. - Provide phone coverage within the queue. - Handles customer issues, as needed, to ensure quality customer service. - Effectively uses multiple software systems to service accounts, including but not limited to Customer Relationship Management (CRM) Software, Enterprise Resource Planning (ERP) Software, and Microsoft Suite. - Demonstrates proficiency in all products and is seen as a knowledgeable resource in all product categories. - Investigates customer issues and finds appropriate solutions. - Takes incoming calls and places orders for supplies or consumables, or handles inquiries as requested. - Manages appropriate distributor relationships and other partnerships. - Updates data in Salesforce.com and sets up new accounts. - Communicates potential sales opportunities via leads to appropriate teams. - Other duties as assigned. Qualifications - High school diploma required. - Associates degree in business or veterinary related field, or equivalent related experience preferred. - Minimum of 2 years’ experience in call center environment is preferred. - Working knowledge of veterinarian, medical information technology (IT) and/or clinical diagnostic environment preferred. Knowledge, Skills and Abilities - Excellent customer service skills including patience, ability to listen and ability to provide a positive experience with all interactions. - Strong organizational skills and attention to detail. - Demonstrated ability to approach problems and find appropriate solutions. - Ability to work effectively in a team environment. - Ability to adapt and be flexible in a variety of situations. - Displays strong oral and written communication, especially over the telephone, with both internally and externally customers. - Accurate and efficient data entry skills. - Intermediate ability with Microsoft Office Suite, Internet Software and E-mail required. - Intermediate ability with Salesforce.com or similar CRM (Customer Relationship Management) preferred. - Ability to maintain quality assurance metrics for queue as determined by Customer Support Leadership and the Support Enablement Team. Working Conditions - The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. - The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. - The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. - The associate is occasionally required to sit and stoop, bend, kneel, or crouch. - The associate must occasionally lift and/or move up to 15 pounds. - The associate will primarily work in a typical office environment or a remote home office. - The noise level in the work environment is usually moderate. - The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. - The associate is frequently required to use a calculator; fax, copy machine, and phone system. - The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. - Environment where pets are present. Benefits - Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. - Benefits eligibility is based on employment status. - Paid Time Off & Holidays. - Medical, Dental, Vision (Multiple Plans Available). - Basic Life (Company Paid) & Supplemental Life. - Short and Long Term Disability (Company Paid). - Flexible Spending Accounts/Health Savings Accounts. - Paid Parental Leave. - 401(k) with company match. - Tuition/Continuing Education Reimbursement. - Life Assistance Program. - Pet Care Discounts.

Role Description This fully remote DVM role focuses on the review, interpretation, and reporting of PennHIP radiographs to support the evaluation of canine hip quality and joint health. Responsibilities include: - Assessing radiographic image quality and positioning. - Interpreting hip imaging studies for evidence of hip laxity and degenerative joint disease. - Calculating distraction index measurements. - Validating AI-assisted measurements for clinical accuracy. - Preparing detailed diagnostic imaging reports. - Evaluating veterinarian proficiency submissions. - Maintaining accurate breed registry and database records. Essential Duties and Responsibilities: - Evaluate PennHIP radiographs for adequate quality and proper positioning. Training covering specific PennHIP set-up and scoring details will be provided virtually. - Perform routine interpretation of radiographs (hip-extended, compression, and distraction views) for clinical assessment of hip quality, including assessment of coxofemoral degenerative joint disease (DJD). - Analyze and coordinate hand-calculated distraction index measurements with those generated by artificial intelligence tools to arrive at the most reliable and rapid measures of hip laxity. - Generate comprehensive and accurate diagnostic imaging reports for all PennHIP cases using the PennHIP reporting software. - Evaluate a specified set of radiographs from 3 separate dogs to determine the proficiency of new PennHIP veterinarians in general practice. - Communicate directly with submitting clinics regarding inadequate radiographic technique and provide constructive suggestions for correction. - Discuss complex cases with staff radiologists as needed, specifically for abnormalities falling outside of standard DJD or hip joint laxity. - Communicate with referring veterinarians to provide case updates or gather necessary clinical context. - Interact with technical support to resolve questions or concerns regarding case submissions, client data, or patient information. - Meet regularly with the PennHIP Director, Gail Smith, for scheduling matters and guidance on unusual or complex cases. - Accurately enter all PennHIP data into the appropriate breed-specific registries. - Ensure the overall database remains up-to-date, organized, and strictly accurate at all times. Qualifications - Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent. Requirements - Prior experience in orthopedics or diagnostic imaging highly preferred. - Excellent written and verbal communication skills for interacting with veterinary professionals. - High level of comfort using diagnostic software and database entry systems. - Ability to work independently and manage time effectively in a fully remote environment. Benefits - This is a contractor role with flexible scheduling options, including part-time, full-time, and weekend shift availability. - Compensation is provided on a per-case commission basis.

Role Description The Manager of Support Technology & AI delivers on the Antech Customer Service vision of unwavering commitment to empathetic and caring veterinary diagnostic support through the strategic orchestration of world-class technology. Reporting to the Director of Support Enablement, this role is the technical heartbeat of our customer-facing infrastructure, responsible for the architecture, logic, and continuous evolution of the NICE CXone MPower Suite, Splashtop remote desktop, and the integration of Agentic AI solutions. This individual works at the intersection of technical engineering and operational excellence, ensuring our communication systems are as compassionate as they are efficient. The Manager will collaborate with leaders across the Antech Organization to transform complex data into "Stand-Out Moments" for our veterinary partners. By leveraging advanced Studio scripting, AI-driven data, and seamless CRM integrations, they empower our frontline associates with the tools needed to provide industry-leading diagnostic support. This role focuses on building a future-ready support ecosystem that prioritizes the human experience, driving associate engagement and customer retention through technical innovation. Qualifications - Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related technical field. - 3–5 years of experience in Contact Center as a Service (CCaaS) administration. - Proven experience with NICE CXOne Studio Scripting is required. - Experience with the MPower Suite (Enlighten AI, WFM, Analytics) is highly preferred. - Experience or a strong aptitude for implementing AI agents, LLMs, or automated workflows within a customer service environment. - Knowledge of laboratory procedures or veterinary workflow is a plus. Requirements - Ability to troubleshoot complex logic within IVR scripts and API integrations with an "outside the box" mindset. - Ability to summarize complex technical issues and AI performance data for senior leaders in the Support Enablement department. - A quick learner who can keep pace with the rapid evolution of Generative AI and CCaaS features. - Ability to build technical systems that prioritize the human experience and Antech’s "Stand-Out Moments" culture. - Ability to communicate a message to associates, peers, and leadership that inspires action in support of customer needs. - Ability to effectively shift attention between various tasks, team needs, and business demands. - Ability to manage customer complaints through problem solving and cross-functional partnership. - Strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail. - Ability to define problems, collect data, establish facts, and draw valid conclusions and make recommendations. - Ability to read, analyze, and interpret scientific and technical information. - Ability to promptly respond to inquiries or complaints from customers, co-workers, or other individuals. - Ability to effectively present information and respond to questions from managers, customers, and the general public. - Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus. - Ability to work in a corporate environment where daily client interaction is over the phone and at the computer. - Ability and diligent willingness to enter and maintain accurate and thorough records and notes on each customer interaction. - Demonstrates ease in use of various computer and technological applications and learns new applications easily. Benefits - Paid Time Off & Holidays - Medical, Dental, Vision (Multiple Plans Available) - Basic Life (Company Paid) & Supplemental Life - Short and Long Term Disability (Company Paid) - Flexible Spending Accounts/Health Savings Accounts - Paid Parental Leave - 401(k) with company match - Tuition/Continuing Education Reimbursement - Life Assistance Program - Pet Care Discounts

Role Description As a Professional Services Veterinarian (PSV) at Antech Diagnostics, you will play a vital role in providing expert veterinary support and guidance to our customers and colleagues. You will serve as a trusted resource for both internal and external stakeholders, ensuring the highest standards of animal health and diagnostics quality. This role demands a strong background in veterinary medicine, exceptional communication skills, and a commitment to advancing animal health. You will cover Colorado, Phoenix, Arizona, Washington DC, and Durham, North Carolina, and potentially surrounding areas of these places. Antech PSVs accelerate adoption and utilization of veterinary diagnostics by: - Supporting sales representatives in their assigned regions to meet the goals set by their respective managers. - Being an expert consultant to sales professionals, veterinarians in practice, and veterinary technicians. - Creating and delivering continuing education (CE) to improve customer experience, supporting the belief that when veterinarians understand the benefits of our diagnostic portfolio, they will use our offerings more and reach better medical outcomes. Furthermore, PSVs encourage broader growth of Mars Science and Diagnostics by: - Supporting Training and Development of Sales Professionals on veterinary diagnostics. - Relaying insights from the field (‘voice of customer’) to the relevant product managers, enabling better New Product Development and refinement of on-market products. - Making a Better World for Pets™ by expanding veterinary care through diagnostics. Essential Duties and Responsibilities - A new PSV must quickly become knowledgeable in veterinary diagnostics. - The PSV is the first-line technical consultant for their region’s sales professionals, supported by further technical expertise from Medical Consulting, Clinical Pathology, Quality Assurance, Clinical Education, R&D, and more. - The PSV must know when and who to ask for additional information and ensure that representations they make are supported by research. - The PSV must be able to identify and surface clinical studies that need to be conducted to support growth in the market. - A PSV is expected to be proficient in teaching learners, including veterinarians, veterinary technicians, and sales professionals. - A PSV must be able to elevate medical knowledge through formal and informal training opportunities. - A PSV must have a sales aptitude, with a desire to acquire new business for their region and increase utilization in existing customers. - A PSV must be sensitive to the unfulfilled medical needs of our customers and be able to accurately represent those to the relevant Antech product managers. - As well as clinical acumen, the successful PSV will apply commercial considerations to prioritize their activities. - A successful PSV will have a service mindset, aiming to create customer value, loyalty, and trust. Typical activities include: - Providing CE including, but not limited to, small group presentations, webinars, and conference presentations. - Participating in regional business meetings. - Providing medical and technical advice on in-house diagnostics, reference laboratory diagnostics, and diagnostic imaging, including managing customer questions and addressing product concerns. - Providing support to Antech sales training and marketing departments, creating written materials, presentations, and conducting training sessions as appropriate. Education and Experience - Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent. - At least two years’ experience in clinical practice. Past clinical work with companion animals (dogs, cats, and/or horses) highly desired. Knowledge, Skills and Abilities - Strong verbal and written communication skills. - Strong diplomacy and adaptability attributes. - Must possess strong logic and reasoning skills. - Must have the ability to plan for, prioritize, and execute multiple recurring and ad hoc tasks. - Strong analytical skills with extreme attention to detail. - Must have the ability to work well under time constraints. - Must have the ability to take own initiative and work independently. - Must be able to communicate effectively and tactfully with all levels of personnel, in person, in web-meetings, and on the phone. - Must have a flexible and adaptable attitude to cope with a fast-changing and complex environment. - Ability to execute strategies in a complex, multi-faceted environment. - Works on problems of diverse scope. - Must be able to maintain confidentiality and use confidential information appropriately. - Must be able to organize and schedule work effectively and adapt to changing priorities. - Proficiency with Microsoft Office Products including Outlook, Word, Excel, PowerPoint, and strong typing ability. Travel - Percent of time: up to 85%. Benefits - Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. - Benefits eligibility is based on employment status. - Paid Time Off & Holidays. - Medical, Dental, Vision (Multiple Plans Available). - Basic Life (Company Paid) & Supplemental Life. - Short and Long Term Disability (Company Paid). - Flexible Spending Accounts/Health Savings Accounts. - Paid Parental Leave. - 401(k) with company match. - Tuition/Continuing Education Reimbursement. - Life Assistance Program. - Pet Care Discounts.

Role Description We are seeking a dynamic and experienced Change and Communications Lead to join our Transformation Office at SDx. This individual will be responsible for developing and executing integrated change management and communication strategies to support our organization's transformation initiatives supporting our growth journey and building trust with our Associates. The successful candidate will play a pivotal role in ensuring that all stakeholders are informed, engaged, and prepared for the changes ahead. Essential Duties and Responsibilities - Develop and implement a comprehensive change management and communications strategy in support of key business transformations in SDx. - Partner with the SDx transformation office leaders to ensure a strategic and timely approach to communications on transformations. - Build a positive reputation for the SDx transformations and ensure the transformation communications provide clarity, build excitement and engagement with Associates. - Equip and guide SDx leaders to deliver effective and compelling communications around transformations. - Partner with the SDx CA leads and the Petcare transformation change management leads to ensure alignment and consistency in communications within SDx. - Craft clear, compelling, and consistent messaging, narratives and Q&As across various channels, and audiences in SDx. - Conduct impact analyses and stakeholder assessments to understand the effects of the transformation on different groups within the organization. - Develop and implement strategies to mitigate resistance to change and foster a culture of adoption. - Establish key performance indicators (KPIs) to measure the effectiveness of change and communication efforts. - Provide expertise on change communications to the SDx transformation team. - Provide regular updates and reports to the transformation office and senior leadership on progress and outcomes. - Own and manage agency and/or management consultancy support on communications. - Play a key role on the SDx Corporate Affairs Leadership team, having transformation as part of the agenda. Qualifications - Bachelor's degree required. A Master's degree is a plus. - More than 10 years of experience in a similar role in-house or in an agency, with a proven track record of successfully managing change and communications for large-scale transformation projects. - Experience working in a corporate affairs or communications function is essential. Knowledge, Skills and Abilities - Exceptional written and verbal communication skills. - Strong strategic thinking and planning abilities. - Excellent interpersonal and relationship-building skills. - Excellent influencer with senior executives. - Proficiency in using various communication tools and platforms. - Proactive self-starter, and able to work in a fast-paced, dynamic environment. Travel - Travel: Up to 15% of time in various locations. Benefits - Paid Time Off & Holidays - Medical, Dental, Vision (Multiple Plans Available) - Basic Life (Company Paid) & Supplemental Life - Short and Long Term Disability (Company Paid) - Flexible Spending Accounts/Health Savings Accounts - Paid Parental Leave - 401(k) with company match - Tuition/Continuing Education Reimbursement - Life Assistance Program - Pet Care Discounts

Role Description The Specialty Products Technical Support Agent strives to deliver on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. The Specialty Products Technical Support Agent provides medical and technical support to clinics for products as they relate to animal health care. This position performs a variety of responsibilities that require sound judgment and patience to provide a high level of efficient customer service while regularly managing a large volume of inbound and outbound calls, faxes, and emails. This position works both independently and within a team environment and must be open to input and feedback from colleagues. Essential Duties and Responsibilities - Troubleshoots technical issues and resolves customer complaints with veterinarians and veterinary staff, as related to portfolio products and services. - Responsible for the daily review of patient histories, IgE allergy test results, and immunotherapy recommendations for data entry accuracy and appropriate allergen selection prior to result transmittal to clinics. - Responsible for inbound and outbound calls regarding patient-specific immunotherapy, including: - Discussing results/allergen recommendations - Accurately adjusting ingredients when requested by the clinic - Discussing standard protocols and pricing for injectable and oral immunotherapy - Discussing benefits and differences between serum IgE testing and intradermal testing - Explaining working knowledge of allergenic cross-reactivities - Refers case consultations to in-house veterinarians, as appropriate. - Assists veterinarians and veterinary staff regarding infectious disease point of care test protocols, reading results, specificity/sensitivity, and accuracy. - Promotes health care and disease prevention. - Maintains diligent recordkeeping within Customer Relationship Management (CRM) database system. - Works in partnership with Specialty Product Technical Support Veterinarians and other channels within the organization, such as marketing, to create educational tools for customers to promote their understanding of how to integrate allergy into their practice. - Other duties as assigned in support of customer service, point of care. Qualifications - Minimum of 3 years’ experience in clinical veterinary practice experience with use of Point of Care systems is required. - Customer care and support experience of at least 2 years. - Current Veterinary Technology license to practice in Colorado required. - Associates degree in Veterinary Technology or related field, or equivalent related experience (e.g. years of experience as a Veterinary Assistant). Knowledge, Skills and Abilities - Full knowledge and understanding of Antech’s products and services. - Consistently displays strong analytical and problem-solving ability. - Displays excellent communication skills; especially good listening skills. - Displays a strong customer focus within a team environment. - Is available to, and works cooperatively with, team members. - Ability to work in a corporate environment where daily client interaction is over the phone and at the computer. - Consistently displays strong organizational and planning skills, great attention to detail and ability to multi-task. - Intermediate ability with Microsoft Office Suite, Internet Software and E-mail required. Familiarity with CRM or similar database software program desired. - Familiarity with or interest in allergy medicine desired. Travel - Travel may be required on occasion up to 5% of the time. Working Conditions - The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. - The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. - The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. - The associate is occasionally required to sit and stoop, bend, kneel, or crouch. - The associate must occasionally lift and/or move up to 15 pounds. - The associate will primarily work in a typical office environment or a remote home office. - The noise level in the work environment is usually moderate. - The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. - The associate is frequently required to use a calculator; fax, copy machine, and phone system. - The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. - Environment where pets are present. Benefits - Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. - Benefits eligibility is based on employment status. - Paid Time Off & Holidays - Medical, Dental, Vision (Multiple Plans Available) - Basic Life (Company Paid) & Supplemental Life - Short and Long Term Disability (Company Paid) - Flexible Spending Accounts/Health Savings Accounts - Paid Parental Leave - 401(k) with company match - Tuition/Continuing Education Reimbursement - Life Assistance Program - Pet Care Discounts

Role Description This position remotely interprets digital radiographs, ultrasound, magnetic resonance imaging (MRI), computed tomography (CT), and other diagnostic images, and provides evaluations for use by veterinarians in the clinical treatment of their patients. - Remotely reviewing, evaluating and interpreting radiographs, ultrasound, MRI, CT, and other diagnostic images submitted digitally - Dictating diagnostic imaging reports using voice dictation software - Collaborative communications with colleagues through the AIS chat group - Consulting with clients and other veterinary professionals through phone, email, Zoom, MS Teams and other forms of communication - Interact with AIS technical support and other personnel - Be involved in regular AIS clinic rounds, journal club, employee meetings and professional enrichment which may be held in person or in on-line formats - Participate in ACVR continuing education (CE) as well as other applicable CE events - Participate in various quality control programs - Maintain proficiency in clinical diagnostic skills and remain current on new theories, diagnostic approaches, and available treatments in the veterinary industry - Assist in other duties relevant to veterinary teleradiology - May be asked to participate in enterprise initiatives, special projects, and other duties as assigned Qualifications - Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent - Diplomat of American College of Veterinary Radiology (ACVR) or European College of Veterinary Diagnostic Imaging (EVDI) - Expertise interpreting radiographs, ultrasound, computed tomography, magnetic resonance imaging and nuclear medicine - Must be licensed to practice veterinary medicine in respective state - Fluency in the English language - Excellent written and verbal communication skills - A strong commitment to practicing the highest standards of medical quality while upholding the veterinary code of ethics - The ability to think outside the box, with a keen attention to detail - Analytical and problem solving skills - Ability to prioritize - Strong passion for helping people and animals - Organized with the ability to multi-task in a fast paced environment - Proven ability to work effectively within a team, with clients, and with management - The ability to work effectively remotely with minimal supervision Benefits - Paid Time Off & Holidays - Medical, Dental, Vision (Multiple Plans Available) - Basic Life (Company Paid) & Supplemental Life - Short and Long Term Disability (Company Paid) - Flexible Spending Accounts/Health Savings Accounts - Paid Parental Leave - 401(k) with company match - Tuition/Continuing Education Reimbursement - Life Assistance Program - Pet Care Discounts

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. This is a field based management role with a territory that includes all of Kentucky and Ohio. Candidates must be based within the territory. The Target Base Pay Range for this position is $121,000 - $152,000 annually, with a uncapped commission potential. This position is also eligible for a company vehicle. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview The Regional Business Manager leads a team of field sales professionals to achieve revenue plans in a designated region. Provides sales expertise, operational insight and managerial focus with direct reports while exceeding revenue plans and improved return on investment strategies within a complex marketplace and with a broad span of control. Ensures the continuity between Sales, Marketing, Customer Service and all functional areas designated to support the sale of Antech products and services. Essential Duties and Responsibilities - Responsible for executing designated programs to achieve established objectives. - Manage the reporting, tracking and forecasting of revenue performance vs. goals for Region. - Link individual performance goals for direct reports to Region / Antech Diagnostics business strategies. - Develop a clinic coverage plan which profitably optimizes resources to grow revenue and share. - Conduct regularly-scheduled ride-alongs in-field a minimum of 3 times per week. - Provide a strategic basis for development of Region by: - Developing a comprehensive regional business plan to achieve goals and objectives - Recruiting, hiring, training, developing and evaluating direct reports - Executing and managing against SOP’s - Maximizing spending efficiencies - Developing/ Analyze spending effectiveness thru reports - Maintaining business relationships with key Clients in Region - Provide training resource for the team as needed. - Regional business plan development - Responsible for budget control, tracking, forecasting, and reporting (T&E, Operating, Salary, Marketing). - Complete project work or other duties as assigned. - Support and drive accountability of overall Corporate initiatives throughout organization. - Communicates key information to sales leadership and cross-functionally (professional veterinarians, customer growth, customer service teams, sales enablement, etc.) to enable: - Solid client-based input to Regional programs - Ongoing competitive input on programs, new items, pricing etc. - Methods or ideas to improve profitability, sales or costs and service - Direct responsibility for hiring, training, development and supervision of direct reports in Region. - Conduct annual performance reviews, succession planning, disciplinary actions. - Monitor and update ongoing maintenance of CRM. We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards. Antech Diagnostics has several processes in place to communicate with leadership and expects that employees will have a commitment to integrity and uncompromising values Education and Experience - Bachelor’s Degree in Marketing/Business Administration/Animal Science or related field - Sales experience (3-5 Years) calling on veterinary channel or clinics - 2-5 years field sales experience in Line Management - 3+ years managerial experience of first line managers Knowledge, Skills and Abilities - Alignment with Mars People Leadership expectations - Organized with the ability to multi-task in a fast paced environment - Strong interpersonal, organizational, negotiation and problem solving skills - Excellent verbal and written communication skills - Ability to manage multiple conflicting priorities - Proven ability to work effectively with clients and management is required - Strong working knowledge and experience with CRM, etc. - Strong attention to detail and accuracy - Proficiency with Microsoft Office Products including Word, Excel, and PowerPoint Travel There will be some travel and overnight stays, up to 50% of the time. About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Benefits Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. Benefits eligiblity is based on employment status. - Paid Time Off & Holidays - Medical, Dental, Vision (Multiple Plans Available) - Basic Life (Company Paid) & Supplemental Life - Short and Long Term Disability (Company Paid) - Flexible Spending Accounts/Health Savings Accounts - Paid Parental Leave - 401(k) with company match - Tuition/Continuing Education Reimbursement - Life Assistance Program - Pet Care Discounts Commitment to Equal Employer Opportunities We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. PURPOSE OF JOB: The Assistant Director of Clinical Pathology will report directly to the Director of Clinical Pathology. This position will oversee roughly half of the clinical pathologists, and will be responsible for monitoring, training, reviewing and mentoring Pathologists in their current assignments, as well as contributing to career development. The Clinical Pathologist in this position will dedicate 50% of the time to interpreting cytology, hematology and urine sediments and complete diagnostic reports. The remainder 50% of the time will be dedicated to managerial and administrative duties. This role will join our Medical Operations leadership team and will be remote in North America. At Antech, pay decisions are determined using factors such as relevant job related skills, experience, education, training and budget. The hiring salary range for this position is $180,000-$195,000. This position is also eligible to earn an annual incentive. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Examination and interpretation of digitized and glass slide cytology, blood films, and urine sediments. - Consultation with Antech Clients regarding cytology results or other laboratory findings related to blood and urinalysis reviews. - Assist in the recruitment, training, and continuous development of clinical pathology professional staff. Help to identify, plan and facilitate continuing education programs for Antech Clinical Pathologists. - Manage a team of staff clinical pathologists, responsible for performance standards of it in relation to quality, efficiency and productivity. - Responsible for monitoring of work performance of professional staff and employee performance evaluations. - Contribute to the design and management of studies related to clinical pathology especially as it pertains to artificial intelligence and digital cytology. - Responsible for timely and accurate response to quality issues as related to clinical pathology, when they occur and liaison with QA and operations to determine root cause and implement a corrective and preventative action. - Work closely with other operational support departments such as Laboratory Operations. IT, Medical Affairs, Client Services, Laboratory Coordinators and Marketing. - Commitment to achieving company goals. - Attend annual meetings with members of the Antech leadership team as needed. - Responsible for assisting the Director of Clinical Pathology and operations with implementation and continued improvement of digital cytology both at the POC and reference lab level. - Responsible for assisting the Director of Clinical Pathology innovation and development of artificial intelligence as related to digital cytology. - Responsible for assisting the Director of Clinical Pathology and primary scheduler with clinical pathology scheduling automated development. - Responsible for individual/team education of clinical pathologists in regards to report writing, work efficiency, and diagnostic quality improvements. - Maintain proficiency and develop diagnostic skills through regular continuing education. - Assist in other duties as assigned, relevant to Clinical Pathology and other lab services. EDUCATION/EXPERIENCE REQUIREMENTS: - Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent - Diplomate of American College of Veterinary Pathologists (ACVP) REQUIRED SKILLS AND ABILITIES: - Strong diagnostic skills in cytopathology, hematology, and urinalysis. - Strong written and verbal communication skills and ability to work as a collaborative team member. - Ability to work efficiently while keeping a high level of quality. - Flexibility to changing methodologies, technologies, and standard operating procedures. - Previous supervisory experience preferred. - Analytical and problem solving skills. - Ability to prioritize. - Strong passion for helping people and animals. - Organized with the ability to multi-task in a fast paced environment. - Previous experience in a lab environment a plus. - Proven ability to work effectively with clients and management is required. - The ability to potentially work remotely with minimal supervision. - Previous experience with Dragon software a plus. - Fluency in English. PHYSICAL DEMANDS: - Extensive sitting, phone, microscope and computer use. - Extend and reach with hands and arms and use hands and fingers. - Occasionally required to bend, kneel, stoop, or crouch. - May be required to lift, move, and carry up to 15 lbs. - Specific vision abilities required including close vision, color vision, depth perception, and the ability to adjust focus. - Hearing ability to effectively communicate via the telephone and in person - Ability to communicate verbally on the telephone and in person - Extended hours may be needed - Occasional travel for conferences, meetings, and trainings About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Benefits Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. Benefits eligiblity is based on employment status. - Paid Time Off & Holidays - Medical, Dental, Vision (Multiple Plans Available) - Basic Life (Company Paid) & Supplemental Life - Short and Long Term Disability (Company Paid) - Flexible Spending Accounts/Health Savings Accounts - Paid Parental Leave - 401(k) with company match - Tuition/Continuing Education Reimbursement - Life Assistance Program - Pet Care Discounts Commitment to Equal Employer Opportunities We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. This is a field based role with a territory that includes all of Georgia, Alabama, and most of the southern part of Tennessee. Candidates must be based within the territory, with a strong preference for candidates based in the Atlanta metro area. The Target Base Pay Range for this position is $65,000 - $81,000 annually, with a uncapped commission potential. This position is also eligible for a company vehicle. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview The Equipment Account Manager brings a high level of value to Antech’s full service diagnostic solution in the veterinary industry. The objective of this role is to meet or exceed sales revenue targets by positioning and selling Sound Imaging diagnostic equipment including: Digital Radiography, Ultrasound, Laser and CT systems. Through a team approach, the Equipment Account Manager will be partner with the region’s Diagnostics Sales Managers to assist in the creation and development of lab opportunities which creates a full diagnostic solution for our veterinary customers. Essential Duties and Responsibilities - Identify, qualify and close business leads and sales opportunities in assigned territory. - Prospect, forecast, and drive new business opportunities in assigned territory. - Understand and maintain a high level of knowledge about the target market, as well as the products and services offered by Antech-Sound - Demonstrate products with and without live animals and effectively communicate corporate and product positioning to prospective customers. - Work closely with new and existing Industry partners. - Document data for all activities in Salesforce - Work closely with Sales team regarding lead generation activities. - Represent Antech-Sound in a professional manner in the assigned territory, and at regional and national tradeshows. - Demonstrate exceptional interpersonal and communication skills with clients and team members. - Aptitude in computer programs to manage daily business activities and communication through CRM and Microsoft Office programs. - Effectively deliver timely completion of all required reports; Pipeline / Forecast / Expense. - Developing and aligning plans to support business strategies; translating objectives into action plan Education and Experience - Bachelors Degree or equivalent work experience. - 2+ years diagnostic imaging sales experience - Working knowledge of Veterinary and/or clinical diagnostic environment. - Demonstrable experience is overachievement of quota and revenue goals. - Experience building a pipeline; qualifying and identifying deals to close. Knowledge, Skills and Abilities - Strong sales and closing skills - Strong verbal and written communication skills with the ability to influence and negotiate with clients and co-workers/peers - Strong interpersonal skills and the ability to build strong client relationships and loyalty to Antech - Must be professionally mature and able to adapt to independent and team-oriented environment - Strong organizational skills and high commitment to timely follow-up and issue resolution. - Ability to work in a flexible environment with demanding schedules & extensive travel. - Proficient with MS Office programs and CRM. - Strong written, organization and verbal communication skills. - Strong negotiation/sales skill. - Consistent overachievement of quota and revenue goals. - Must be able to communicate effectively and tactfully with all levels of the organization in person, on the phone, and over video conferencing technology. - Must have flexible and adaptable attitude to cope with fast fast-changing and complex environment - Must be able to maintain confidentiality and use confidential information appropriately - Must be able to organize and schedule work effectively and effectively adapt to changing priorities - Must be insurable and must maintain a valid driver’s license. - Travel by vehicle up to 85% of the time within assigned territory, including overnight travel. - Ability to drive up to 4 hours consecutively and overnight travel is required - Strong organizational skills and high commitment to timely follow-up and issue resolution. - Ability to work in a flexible environment with demanding schedules & extensive travel. - Proficient with MS Office programs and CRM. - Strong written and verbal communication skills. - Strong organizational skills and ability to - Strong negotiation/sales skills. Travel This position requires extensive travel in assigned territories up to 85% of the time. About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Benefits Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. Benefits eligiblity is based on employment status. - Paid Time Off & Holidays - Medical, Dental, Vision (Multiple Plans Available) - Basic Life (Company Paid) & Supplemental Life - Short and Long Term Disability (Company Paid) - Flexible Spending Accounts/Health Savings Accounts - Paid Parental Leave - 401(k) with company match - Tuition/Continuing Education Reimbursement - Life Assistance Program - Pet Care Discounts Commitment to Equal Employer Opportunities We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.