American Arbitration Association - AAA

Accounts Payable - Accounts Receivable Administrator Job Description: The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Description Accounts Payable/Accounts Receivable Administrator (2026-57) SUMMARY The Accounts Payable/Accounts Receivable Administrator supports the organization’s financial operations by managing accounts receivable and disbursement processes, ensuring accuracy, compliance, and timely resolution of transactions. This role is responsible for bank reconciliations, payment processing, dispute resolution, collections support, escheatment activities, and maintaining ACH payment information. The position requires strong analytical, problem-solving, and organizational skills, along with proficiency in ERP systems and digital tools to support process efficiency, data accuracy, and continuous improvement across AR and AP functions. This is a mostly remote position and the successful candidate will reside within a 125 mile radius of their assigned location. If the successful candidate lives within this radius of our downtown Manhattan office, they will be asked to come in office once a month. The salary range for this position is location based with quarterly incentive opportunities: - Buffalo, NY | Atlanta, GA - $52,500 - $55,700 - Johnston, RI - $53,500 - $56,600 - Philadelphia, PA | Voorhees, NJ - $55,500 - $59,200 - Boston, MA - | Washington D.C. - $58,200 - $61,600 - New York, NY - $62,000 - $65,500 The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. ESSENTIAL FUNCTIONS - Perform bank reconciliations task and resolve discrepancies, ensuring process accuracy and attention to detail. - Handle credit card and ACH disputes and returns, including investigation and resolution, using problem-solving skills. - Support AR process integrity, including payment application and collections for more complex or escalated cases. - Assist with the escheatment process, including voiding outstanding checks, ensuring accuracy of data within the ERP system and case management tools, and supporting due diligence efforts and state reporting requirements. - Conduct analytical review and variance analysis of AR transactions to identify discrepancies, analyze trends, and proactively self-review for issues. - Process daily case-related disbursements, including checks, wires, and ACH payments - Enter voided check data, reissue payments, and manage cash available file - Work with the Panel Relation’s team to create, monitor, and maintain arbitrators’ ACH payment details, including handling related inquiries and ensuring accuracy and timely updates. - Demonstrate a continuous learning mindset by seeking feedback and building new skills. - Perform any additional tasks assigned to support department and organizational objectives - Utilize ERP systems and digital tools to streamline AR and AP processes, demonstrating technology proficiency and data literacy. - Attend on-site and virtual meetings and training sessions; demonstrate regular, reliable, and predictable job attendance. EDUCATION & EXPERIENCE - A minimum of an associate’s degree in accounting required - Bachelor’s degree in accounting, Business, Finance, or equivalent experience preferred - 1-3 years of accounts payable and account receivable experience; or an equivalent combination of education and experience - Experience with ERP/financial systems and Microsoft Excel (intermediate) preferred The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Title: Accounts Payable/Accounts Receivable Administrator Location: Voorhees, NJ, United States The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- humanresources@adr.org. Description Accounts Payable/Accounts Receivable Administrator (2026-57) SUMMARY The Accounts Payable/Accounts Receivable Administrator supports the organization’s financial operations by managing accounts receivable and disbursement processes, ensuring accuracy, compliance, and timely resolution of transactions. This role is responsible for bank reconciliations, payment processing, dispute resolution, collections support, escheatment activities, and maintaining ACH payment information. The position requires strong analytical, problem-solving, and organizational skills, along with proficiency in ERP systems and digital tools to support process efficiency, data accuracy, and continuous improvement across AR and AP functions. This is a mostly remote position and the successful candidate will reside within a 125 mile radius of their assigned location. If the successful candidate lives within this radius of our downtown Manhattan office, they will be asked to come in office once a month. The salary range for this position is location based with quarterly incentive opportunities: - Buffalo, NY | Atlanta, GA - $52,500 - $55,700 - Johnston, RI - $53,500 - $56,600 - Philadelphia, PA | Voorhees, NJ - $55,500 - $59,200 - Boston, MA - | Washington D.C. - $58,200 - $61,600 - New York, NY - $62,000 - $65,500 The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. ESSENTIAL FUNCTIONS - Perform bank reconciliations task and resolve discrepancies, ensuring process accuracy and attention to detail. - Handle credit card and ACH disputes and returns, including investigation and resolution, using problem-solving skills. - Support AR process integrity, including payment application and collections for more complex or escalated cases. - Assist with the escheatment process, including voiding outstanding checks, ensuring accuracy of data within the ERP system and case management tools, and supporting due diligence efforts and state reporting requirements. - Conduct analytical review and variance analysis of AR transactions to identify discrepancies, analyze trends, and proactively self-review for issues. - Process daily case-related disbursements, including checks, wires, and ACH payments - Enter voided check data, reissue payments, and manage cash available file - Work with the Panel Relation’s team to create, monitor, and maintain arbitrators’ ACH payment details, including handling related inquiries and ensuring accuracy and timely updates. - Demonstrate a continuous learning mindset by seeking feedback and building new skills. - Perform any additional tasks assigned to support department and organizational objectives - Utilize ERP systems and digital tools to streamline AR and AP processes, demonstrating technology proficiency and data literacy. - Attend on-site and virtual meetings and training sessions; demonstrate regular, reliable, and predictable job attendance. EDUCATION & EXPERIENCE - A minimum of an associate’s degree in accounting required - Bachelor’s degree in accounting, Business, Finance, or equivalent experience preferred - 1-3 years of accounts payable and account receivable experience; or an equivalent combination of education and experience - Experience with ERP/financial systems and Microsoft Excel (intermediate) preferred The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Title: Senior Staff Accountant, Accounting Location: Johnston, RI, United States The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Description Senior Staff Accountant, Accounting (2026-59) SUMMARY Ensures the integrity of AAA's accounting information by recording, verifying, and approving transactions. Manages monthly expenses and accruals, fixed assets, and prepaid expenses. Assists with monthly financial closing, variance analysis, annual budget process, and preparation of required federal and state tax returns. Provides financial analysis support for the annual audit. Interacts with regional, divisional, and senior management regarding accounting issues. This is a mostly remote position and the successful candidate will reside within a 125 mile radius of their assigned location. The salary range for this position is location based with quarterly incentive opportunities: - Buffalo, NY | Atlanta, GA - $84,500 - $89,000 - Johnston, RI - $85,500 - $90,500 - Philadelphia, PA | Voorhees, NJ - $89,500 - $95,000 - Boston, MA - | Washington D.C. - $93,500 - $98,500 - New York, NY - $99,500 - $105,500 The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. ESSENTIAL FUNCTIONS - Maintains General Ledger, including preparation and review of journal entries to ensure accuracy and adequate support - Ensures the accuracy and adherence to internal controls and accounting policies - Prepares monthly, quarterly, and year-end reports, journals, and account reconciliations - Assists with monthly and year-end financial closing, and prepares internal and external reporting - Manages production of balance sheet and income statement account analysis and subsidiary ledger reconciliations to the general ledger - Assists with audits by interacting with internal and external auditors and producing/retrieving supporting documentation - Creates and improves accounting processes; works with staff to promote and provide top-quality standards and practices - Supervises and reviews the work of a staff accountant to ensure accuracy and provide coaching and guidance to streamline processes - Maintains various functions of the budget process and cost allocation schedules - Ensures confidentiality of case information and case records; adheres to AAA's information security and data privacy policies, procedures, and practices - Demonstrates consistent reliability, professional integrity, and accountability - Attends on-site and in-person meetings and training sessions - Demonstrates regular, reliable, and predictable attendance - Perform other duties as assigned EDUCATION & EXPERIENCE - Bachelor's degree in accounting or related discipline; or equivalent experience - 4-6 years of progressive accounting experience - Knowledge of current FASB Accounting Standards Codification, specifically, ASC 350/360 and ASC 842 preferred KNOWLEDGE, SKILLS, & ABILITIES - Strong communication and analytical skills - Thrives in a fast paced, constantly evolving environment and easily adopts new technologies - Thinks critically and identifies and implements process improvements - Advanced Excel proficiency; Oracle/NetSuite preferred - Knowledge of GAAP accounting The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Job Description: Title: AVP, Assistant Controller Location: Los Angeles, CA, United States The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- humanresources@adr.org. Description AVP, Assistant Controller (2026-39) Overview The AVP, Assistant Controller is a senior leader within the accounting function, responsible for overseeing general accounting operations and ensuring the timely, accurate execution of financial close, reporting, and audit processes. This role leads General Ledger activities, maintains strong internal controls, and ensures compliance with US GAAP and regulatory requirements. This position partners cross-functionally with FP&A, Financial Technology, and other key stakeholders to enhance financial systems, improve data integrity, and drive transparency across the organization. The role also supports financial planning and analysis activities, leads process and system improvements, manages the annual audit process, and develops high-performing teams to support operational excellence. Work Environment This position offers a flexible work arrangement; hybrid or remote. Compensation Compensation is based upon work location: - Charlotte, NC; Miami, FL; San Antonio, TX: $125,000 – $133,000 - Atlanta, GA; Dallas, TX; Fresno, CA; Buffalo, NY: $133,000 – $140,000 - Houston, TX; Minneapolis, MN; Johnston, RI: $135,000 – $143,000 - Chicago, IL; Philadelphia, PA; Voorhees, NJ: $141,000 – $149,000 - Los Angeles, CA; Boston, MA: $147,000 – $155,000 - New York, NY; San Francisco, CA: $157,000 – $166,000 This position is also eligible for an annual performance-based incentive targeting 20% of base pay. Our competitive compensation package includes, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off. Qualifications - Bachelor’s degree in accounting or related discipline; MBA, CPA, or advanced degree strongly preferred - Minimum of 7 years of progressive accounting experience, including at least 5 years in a supervisory role - Advanced knowledge of GAAP accounting principles - Strong understanding of financial planning and analysis, budgeting, and forecasting - Proven ability to lead, develop, and manage high-performing teams - Excellent written and verbal communication skills, with the ability to explain complex financial concepts to non-financial stakeholders - Exceptional analytical and problem-solving skills - Advanced Excel skills and experience with ERP systems, preferably NetSuite About Us The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops. The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Job Description: AVP, Assistant Controller Location: San Antonio, TX, United States The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- [email protected] . Description AVP, Assistant Controller (2026-39) Overview The AVP, Assistant Controller is a senior leader within the accounting function, responsible for overseeing general accounting operations and ensuring the timely, accurate execution of financial close, reporting, and audit processes. This role leads General Ledger activities, maintains strong internal controls, and ensures compliance with US GAAP and regulatory requirements. This position partners cross-functionally with FP&A, Financial Technology, and other key stakeholders to enhance financial systems, improve data integrity, and drive transparency across the organization. The role also supports financial planning and analysis activities, leads process and system improvements, manages the annual audit process, and develops high-performing teams to support operational excellence. Work Environment This position offers a flexible work arrangement; hybrid or remote. Compensation Compensation is based upon work location: - Charlotte, NC; Miami, FL; San Antonio, TX: $125,000 – $133,000 - Atlanta, GA; Dallas, TX; Fresno, CA; Buffalo, NY: $133,000 – $140,000 - Houston, TX; Minneapolis, MN; Johnston, RI: $135,000 – $143,000 - Chicago, IL; Philadelphia, PA; Voorhees, NJ: $141,000 – $149,000 - Los Angeles, CA; Boston, MA: $147,000 – $155,000 - New York, NY; San Francisco, CA: $157,000 – $166,000 This position is also eligible for an annual performance-based incentive targeting 20% of base pay. Our competitive compensation package includes, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off. Qualifications - Bachelor’s degree in accounting or related discipline; MBA, CPA, or advanced degree strongly preferred - Minimum of 7 years of progressive accounting experience, including at least 5 years in a supervisory role - Advanced knowledge of GAAP accounting principles - Strong understanding of financial planning and analysis, budgeting, and forecasting - Proven ability to lead, develop, and manage high-performing teams - Excellent written and verbal communication skills, with the ability to explain complex financial concepts to non-financial stakeholders - Exceptional analytical and problem-solving skills - Advanced Excel skills and experience with ERP systems, preferably NetSuite About Us The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.

Job Description: Title: AVP, Assistant Controller Location: New York, NY, United States The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Overview The AVP, Assistant Controller is a senior leader within the accounting function, responsible for overseeing general accounting operations and ensuring the timely, accurate execution of financial close, reporting, and audit processes. This role leads General Ledger activities, maintains strong internal controls, and ensures compliance with US GAAP and regulatory requirements. This position partners cross-functionally with FP&A, Financial Technology, and other key stakeholders to enhance financial systems, improve data integrity, and drive transparency across the organization. The role also supports financial planning and analysis activities, leads process and system improvements, manages the annual audit process, and develops high-performing teams to support operational excellence. Work Environment This position offers a flexible work arrangement; hybrid or remote. Compensation Compensation is based upon work location: - Charlotte, NC; Miami, FL; San Antonio, TX: $125,000 – $133,000 - Atlanta, GA; Dallas, TX; Fresno, CA; Buffalo, NY: $133,000 – $140,000 - Houston, TX; Minneapolis, MN; Johnston, RI: $135,000 – $143,000 - Chicago, IL; Philadelphia, PA; Voorhees, NJ: $141,000 – $149,000 - Los Angeles, CA; Boston, MA: $147,000 – $155,000 - New York, NY; San Francisco, CA: $157,000 – $166,000 This position is also eligible for an annual performance-based incentive targeting 20% of base pay. Our competitive compensation package includes, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off. Qualifications - Bachelor’s degree in accounting or related discipline; MBA, CPA, or advanced degree strongly preferred - Minimum of 7 years of progressive accounting experience, including at least 5 years in a supervisory role - Advanced knowledge of GAAP accounting principles - Strong understanding of financial planning and analysis, budgeting, and forecasting - Proven ability to lead, develop, and manage high-performing teams - Excellent written and verbal communication skills, with the ability to explain complex financial concepts to non-financial stakeholders - Exceptional analytical and problem-solving skills - Advanced Excel skills and experience with ERP systems, preferably NetSuite About Us The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops. The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.