American Veterinary Group

• Identify practice manager and support staff talent by sourcing resume databases, directories, practice websites, social media profiles, and testing extensive name generation techniques. • Generate a pipeline of interested candidates via targeted email campaigns to both passive candidates and prior applicants. • Conduct virtual screens with prospective candidates to understand technical skill level, position alignment, and scheduling availability. • Contribute to the maintenance, accuracy, and growth of the candidate database/CRM (Lever). • Provide market intelligence on market trends and research with Recruiting Team. • Work with our Recruiting Team to continuously evolve our capabilities and identify opportunities to improve workflow efficiency, quality of work, and lead conversion rate.

Role Description The UV Expansion Manager coordinates and supervises new clinic preparations leading up to the soft opening and through the Grand Opening phase of operations. They are responsible for: - Mentoring new Practice Managers - Implementing the 60-day DVM staffing schedule - Certifying the Practice Manager and paraprofessional team in American Veterinary Group’s (AVG’s) LevelUp Training Program - Partnering with corporate Compliance and Purchasing to prepare the facility to pass veterinary inspection - Collaborating with Marketing to achieve community outreach goals The UrgentVet Expansion Manager works closely with stakeholders across multiple departments within AVG to successfully launch de novo UV locations. Upon completion of the pre-opening Playbook, the Expansion Manager prepares the Practice Manager and the paraprofessional team to transition to the supervision of UrgentVet Operations. Start-up integration requires operational brand consistency, comprehensive team training, and up-to-date DVM and team staffing schedules. This is a remote role that requires extensive business travel. Qualifications - Associate’s Degree (CVT/LVT/RVT) or equivalent experience in veterinary technology - 1-3 years’ experience in practice management or project management environment - Bachelor’s Degree preferred - Advanced knowledge of veterinary practice management software required, experience with eVetPractice preferred - A commitment to the highest quality of patient and client care - Excellent verbal and written communication skills - Strong leadership skills and the ability to inspire others - Well-developed time management skills - A self-starter with the ability to analyze complex information, prioritize task completion, and meet deadlines - A passion for leading, motivating, and teaching people of various personality types - A proven ability to thrive in a fast-paced environment - Intermediate to advanced skills with MS Office (Excel, Outlook, PowerPoint, SharePoint, Teams, Word, etc.) - SmartSheet experience is preferred - Former veterinary start-up experience a plus - A positive, can-do attitude; strong people skills/emotional intelligence; excellent analytical skills; willingness to roll up your sleeves and chip in to help the team Requirements - Collaborates with the Director of Training & Development and UrgentVet Training Team to mentor and support newly hired UV Practice Managers (PMs) - Partners with AVG Purchasing to organize and prepare the clinic for veterinary board inspection and Grand Opening - Partners with AVG Compliance to ensure that all Federal, state, and local permits & licenses are current - Supervises the new PM in executing the clinic’s 60-day DVM staffing schedule and team staffing schedule beginning at soft opening - Assists in on-boarding newly hired associate veterinarians (DVMs) - Nurtures relationships between the new clinic and individual relief DVMs in the community, relief DVM agencies, and AVG general practice DVMs - Supervises and mentors new PMs in outreach to local community - Collaborates with Marketing to foster relationships with AVG and non-AVG general practices (GPs), non-DVM pet-related businesses (boarding, grooming, retail), and local pet rescues & non-profits - Informs DVMs, paraprofessional teams, and pet parents about the UrgentVet vision and mission - Guides new PMs and clinical teams from soft open through the new clinic’s first few weeks - Transitions the new clinic to the UrgentVet Director of Operations Benefits - Opportunity for career advancement as UrgentVet continues to grow and expand clinic locations throughout the country - Health Care Plan (Medical, Dental & Vision Options) - 401k Match - Generous paid time off (PTO) - Paid Parental Leave + Paid Maternity Leave - One (1) Work/Life Balance day off - Short-term and long-term disability options - Supplemental insurance options - Discounted Veterinary Care - Scrub allowance - Hands-on and E-training - Professional growth opportunities - Bonus potential based on performance

Veterinary Receptionist Location: Saint Johns United States Part-Time Job Description: Our hospital is seeking a Part-Time Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Ideal Candidate - Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment - Energetic people-and-pet person with excellent work ethic and social and organizational skills - Be compassionate/caring - Willing to work flexible hours including weekends - Can work individually, as well as on a team - Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits - 401k Match - Discounted Veterinary Care - Scrub allowance - Hands-on and E-training - Professional growth opportunities

Title: Part-Time Pet Resort Specialist Location: Chapel Hill United States Job Description: We are seeking a Part-Time Kennel Assistant to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Kennel Assistant is responsible for maintaining back of hospital duties. These tasks include: caring for boarding animals, maintaining appropriate feeding schedules/providing prescribed medication to pets, maintaining the kennel area (cleaning and mopping), bathing animals and upholding the highest level of care for all pets. Additional duties may include general cleaning of the hospital and communicating directly with clients. Ideal Candidate - Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment - Energetic people-and-pet person with excellent work ethic and social and organizational skills - Be compassionate/caring - Willing to work flexible hours including weekends - Can work individually, as well as on a team - Self-starter personality that can complete daily tasks without the need for constant direction - This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws. Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits - 401k Match - Discounted Veterinary Care - Scrub allowance - Hands-on and E-training - Professional growth opportunities

**Scope of Position******The Vice President of Medicine – UrgentVet provides enterprise level clinical and operational leadership for UrgentVet’s expanding national network of 90+ urgent care animal hospitals operating across multiple states. This role is responsible for setting, scaling, and sustaining medical standards, ensuring clinical quality, and driving consistent delivery of urgent care services as the organization continues to grow.****As a senior clinical executive, the VP of Medicine partners closely with Operations, Talent Relations, HR, Finance, and executive leadership to balance clinical excellence with hospital performance, growth, and scalability across a rapidly expanding platform. This role directly leads and develops a team of Regional Medical Directors and serves as the primary liaison between clinical teams and corporate leadership for the UrgentVet brand.****

Title: Veterinary Receptionist Location: Islamorada United States Part Time Job Description: Our hospital is seeking a Part-Time Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Ideal Candidate - Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment - Energetic people-and-pet person with excellent work ethic and social and organizational skills - Be compassionate/caring - Willing to work flexible hours including weekends - Can work individually, as well as on a team - Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits - 401k Match - Discounted Veterinary Care - Scrub allowance - Hands-on and E-training - Professional growth opportunities

• Identify practice manager and support staff talent by sourcing resume databases, directories, practice websites, social media profiles, and testing extensive name generation techniques. • Generate a pipeline of interested candidates via targeted email campaigns to both passive candidates and prior applicants. • Conduct virtual screens with prospective candidates to understand technical skill level, position alignment, and scheduling availability. • Contribute to the maintenance, accuracy, and growth of the candidate database/CRM (Lever). • Provide market intelligence on market trends and research with Recruiting Team. • Work with our Recruiting Team to continuously evolve our capabilities and identify opportunities to improve workflow efficiency, quality of work, and lead conversion rate.

• Identify practice manager and support staff talent by sourcing resume databases, directories, practice websites, social media profiles, and testing extensive name generation techniques. • Generate a pipeline of interested candidates via targeted email campaigns to both passive candidates and prior applicants. • Conduct virtual screens with prospective candidates to understand technical skill level, position alignment, and scheduling availability. • Contribute to the maintenance, accuracy, and growth of the candidate database/CRM (Lever). • Provide market intelligence on market trends and research with Recruiting Team. • Work with our Recruiting Team to continuously evolve our capabilities and identify opportunities to improve workflow efficiency, quality of work, and lead conversion rate.

TITLE: Veterinary Receptionist Department General Practice Hospitals Employment Type Part Time Location Asheboro Animal Hospital Address 466 NC Highway 49 S, Asheboro, North Carolina, 27205 Open in Google Maps Workplace type Onsite Reporting To Practice Manager Job Description: Our hospital is seeking a Part-Time Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Ideal Candidate - Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment - Energetic people-and-pet person with excellent work ethic and social and organizational skills - Be compassionate/caring - Willing to work flexible hours including weekends - Can work individually, as well as on a team - Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge, & Expertise - Prior Customer Service Experience - Must be able to lift 40 lbs. - This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws. Benefits - 401k Match - Discounted Veterinary Care - Scrub allowance - Hands-on and E-training - Professional growth opportunities About Asheboro Animal Hospital Asheboro Animal Hospital proudly serves the Asheboro, North Carolina community, home to North America's largest zoo. Our multi-doctor practice is located in a spacious 7,000 sq. ft. facility featuring six exam rooms, separate waiting areas for dogs and cats, indoor runs for dogs, and cozy cat condos. We are committed to community engagement and welcome school and explorer groups to visit and learn about careers in veterinary medicine. Additionally, we have a “Good Samaritan” policy to provide care for injured stray animals and wildlife.

Provide exceptional client service by answering phone calls, scheduling appointments, and greeting clients. Maintain required paperwork and review invoices to ensure efficient operations in a dynamic animal hospital environment.