Aflac logo
Aflac

Aflac gives you cash to help with expenses health insurance doesn't cover like deductibles and co-payments.

Claims Technical Lead

Full-stack EngineerSoftware EngineerFull TimeRemoteSeniorTeam 10,001+Since 1955H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$75K - $95K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Claims Technical Lead

Aflac

• acts as a main point of contact for claims specific questions for the case managers • serves as a mentor for new hires as well as supports new hiring training • takes an active role in refresher training and development of existing staff • ensures case managers are utilizing appropriate risk management skills to secure the appropriate claim outcome • conducts manager reviews/audits of claims as necessary to ensure overall quality • provides the appropriate coaching and feedback to case managers as needed • monitors KPIs and reports to ensure service levels and commitments are met, working with case managers as needed • monitors and adjusts workload balancing for case managers • provides support to management in facilitating team meetings/ huddles • may periodically manage complex cases and customer escalations • elevates any trends and/or coaching opportunities to the leadership team • completes special projects and/or ad hoc assignments as requested by leadership • performs other related duties as required

Job Requirements

  • Bachelor's Degree in business, management or a related field
  • 4 or more years job related experience
  • 2 years STD/LTD case management experience
  • excellent critical thinking and decision-making skills
  • strong leadership and organizational skills
  • strong understanding of contracts, plans and products
  • strong knowledge of best practices and effective case management skills

Benefits

  • medical, dental, and vision coverage
  • prescription drug coverage
  • health care flexible spending
  • dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • annual bonuses
  • opportunity to purchase company stock
  • 11 paid holidays
  • up to 20 days PTO to be used for any reason
  • state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence

Related Job Pages

More Full-stack Engineer Jobs

SD Solutions logo

Senior Full Stack Engineer

SD Solutions

Create exceptional products with passionate people

Full TimeRemoteTeam 201-500H1B No Sponsor

• Develop and maintain our SaaS platform using modern web technologies. • Collaborate with product and design teams to build user-friendly and scalable solutions. • Write clean, maintainable, and efficient code. • Troubleshoot and debug applications. • Stay up-to-date with emerging trends and technologies in web development.

Europe
Full TimeRemoteTeam 10,001+H1B Sponsor

• Start-up, commissioning and preventative maintenance along with repairs at customer sites. • Understanding customer requirements and working closely with them on existing systems  • Informing the customer about obsolete equipment and stimulating replacement of old equipment that cannot be repaired anymore • Create accurate reports on all executed activities as well as the findings reported by the customer • Use and maintain all measuring equipment and tools optimally and timely calibrate these according to the procedures

United Kingdom
Müller's Solutions logo

Technical Lead

Müller's Solutions

Tech Solutions company where we believe in empowering businesses to leap forward, by providing top-tier tech resourcs.

Full TimeRemoteTeam 11-50H1B No Sponsor

• Lead the design, development, and implementation of solutions on the Skadina platform. • Provide technical leadership and mentorship to development teams. • Translate business requirements into technical solutions. • Review code and ensure adherence to development standards and best practices. • Coordinate with architects, business analysts, and QA teams to ensure successful delivery. • Support system integration, testing, deployment, and post-production activities. • Troubleshoot and resolve complex technical issues. • Ensure application performance, security, and scalability. • Prepare technical documentation and knowledge transfer materials.

Egypt
Gitwit logo

Principal Software Engineer

Gitwit

Consultancy, product development shop, and marketing agency rolled into one. In-house venture studio is 19days.

Full TimeRemoteTeam 11-50H1B No Sponsor

• Shaping products from the beginning. Helping define what should be built, what should wait, and what should be cut before time gets wasted. • Building from zero and shipping fast. Taking ideas from early concept to prototype to real product in users’ hands, often in days, not months. • Seeing your work in the wild immediately. You won’t work on tiny pieces of a giant system that may never reach production. What you build here ships, gets used, and teaches us something right away. • Making foundational technical decisions. Choosing the right tools, architecture, and tradeoffs for the stage, instead of inheriting someone else’s stack by default. • Working close to the truth. Learning directly from users, pressure-testing assumptions, and adjusting quickly when the signal changes. • Building across the full product reality. Thinking not just about whether something works technically, but whether it is useful, usable, differentiated, and economically sound. • Operating at a pace that keeps things fun. Small teams, minimal process, and the expectation that meaningful progress happens daily. If you love moving quickly, you’ll thrive here. If you prefer long cycles and layers of review, this will feel uncomfortable. • Helping shape ventures, not just software. Contributing to the decisions that determine whether something becomes a feature, a product, or a company.

Oklahoma
$190K - $230K / year