Acuity International

Role Description The Director of Business Operations provides strategic business leadership and cross-functional coordination in support of the growth, development, implementation, and performance of the Occupational Health Services business line. Reporting to the Vice President & Business Line Lead, the Director works across: - Business development - Capture - Pricing - Exam operations - Provider network operations - Clinical leadership - Technology - Finance - Contracts - Compliance - Quality The role supports: - Pipeline development - Opportunity qualification - Capture - Proposal development - Pricing - Implementation planning - Technology enablement - Performance analysis - Recompetes - On contract growth - Customer expansion All services shall be provided in accordance with established standards, principles, and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity International is recognized. Actively support and uphold the Company’s stated vision, mission, and values. Qualifications - Bachelor’s degree in healthcare administration, business administration, operations management, public health, health services, or a related field, or an equivalent combination of education and relevant experience. - Fifteen (15) or more years of progressive experience in healthcare operations, business operations, occupational health, government contracting, implementation, business development support, or a related field. - Ten (10) or more years of progressive leadership/management experience in healthcare operations, business operations, occupational health, government contracting, implementation, business development support, or a related field. - Experience supporting federal government healthcare contracts and competitive procurements. - Experience with occupational health, workforce health, medical surveillance, or related healthcare service-delivery programs. - Experience supporting one or more of the following: capture, proposal development, pricing, implementation, or business-line planning. - Demonstrated ability to translate customer, contractual, clinical, and business requirements into operational solutions, workflows, proposals, implementation strategies, or technology requirements. - Experience collaborating across exam operations, clinical, provider network, financial, technical, quality, compliance, and business-development functions. - Strong analytical, problem-solving, written, verbal, presentation, facilitation, and stakeholder-management skills. - Demonstrated ability to lead through influence and coordinate outcomes within a matrixed organization. - Ability to manage multiple priorities, proposals, implementations, deadlines, and strategic initiatives in a fast-paced environment. - Working knowledge of applicable occupational health and healthcare requirements, including OSHA, DOT, HHS/SAMHSA, HIPAA, credentialing, and clinical quality standards. - Proficiency with Microsoft Office and common business, reporting, and project-management tools. - Ability to travel based on business requirements. Requirements - Master’s degree in business administration, healthcare administration, public health, operations management, or a related field (preferred). - Knowledge of federal acquisition processes, government contract structures, capture, proposal development, and pricing practices (preferred). - Experience with healthcare pricing, provider reimbursement, staffing models, operational cost development, and margin considerations (preferred). - Experience supporting national provider networks or geographically dispersed healthcare-delivery models (preferred). - Experience implementing or optimizing healthcare technology solutions, such as electronic medical record, case-management, scheduling, contact-center, provider-management, portal, integration, or reporting platforms (preferred). - Project Management Professional, Lean Six Sigma, or a similar professional certification (preferred). Benefits - Maintains knowledge of company policies, customer requirements, contractual obligations, and applicable regulatory standards. - Protects confidential, proprietary, customer, employee, and protected health information in accordance with company policy and applicable law. - Travel and participation outside of standard business hours may be required based on customer and business needs. Physical Requirements and Work Conditions - Work is primarily performed in a professional office or remote-work environment. - Work may require prolonged periods of sitting and computer use. - May occasionally require lifting or carrying materials weighing up to 20 pounds.

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information. Job Summary: Under general supervision of the Program Manager (PM) and reporting to the PM, the Medical Review Nurse (MRN) is responsible for the initial chart review and chart case management for medical exam/screening programs to verify that all medical information and exam components are accurate. The RN works directly with Physicians and Examinees to ensure all medical information is gathered and performs medical Quality Assurance on all charts in various process stages leading to a final determination. Candidates local to Cape Canaveral Florida is preferred, but we will consider remote for the right candidate. Salary range for this position is $66,560-$70,000 Duties and Responsibilities: • Performs medical review of incoming charts to determine if additional medical information is needed. • Collaborates with Physician(s) and other internal nursing staff members for chart review. • Performs medical Quality Assurance (QA) on all charts in various process stages. • Interfaces with Client’s Medical Department as well as the on-site provider. • Contacts Examinee via telephone or email to clarify information necessary to complete the chart. • Develops a very good understanding of the specific contract’s guidelines and addendums as required. • Masters the various software programs specific to the functioning of the exam program. • Implements and follows up on requests for further evaluation from the Examinee when required. • Works closely with other departments to provide accurate and quality outcomes. • Thoroughly cognizant of metrics and organizes workload to meet them. • Consistently learns and applies codified state and federal regulations specific to particular contract(s). • Serve as backup to other nurses for daily duties and assists with follow-up calls to facilities and Examinees as needed as well as other duties as assigned. • Opportunity to travel and assist on medical mobile events as either a site lead and/or RN as work or personal schedule permit. • May participate in interdepartmental project groups or task forces to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain a specific level of knowledge pertaining to new developments, new task efforts, contract awards, and new policy requirements. • Supports marketing and sales objectives and efforts as requested. • Performs duties in a safe manner. Follows the corporate safety policy. Participates and supports safety meetings, training, and goals. Ensures safe operating conditions within an area of responsibility. Encourages co-workers to work safely. Identifies “close calls” and/or safety concerns to supervisory personnel. Maintains a clean and orderly work area. • Assists in the active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards. • May serve on the OSHA VPP, Safety, and Wellness Committees. Qualifications: • 5-7 years of relevant experience. • Fully unencumbered nursing license required. • Proficiency with computer and common office equipment, as well as with MS Office products. • Must be able to multitask, be flexible, be organized, and have excellent oral and written communication skills as well as exceptional attention to detail. Preferred Qualifications: • COHN-S and/or CAOHC certifications • Bachelor’s Degree with 5 years of relevant experience • Flexibility and availability to travel and assist to support medical mobile events as either site lead and/or RN Physical Requirements and Work Conditions: • Work is normally performed in a typical interior/office work environment. • Work involves sitting and standing for prolonged periods of time. • May require bending and lifting up to 15 lbs. • Constant use of computer and common office equipment required. Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status. For OFCCP compliance, the taxable entity associated with this job posting is: Acuity-CHS, LLC

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information. Job Summary: This position is responsible for supporting the Program Manager (PM) in directing and ensuring all aspects of service delivery under a particular contract(s) within the Exam Management Department. Assists in the application of various resources (human, internal, and external) in order to meet agreed-upon commitments under assigned contract(s). Supports the PM in the execution of service deliverables per contract while consistently achieving profit targets, and serves as the primary interface with clients, under the guidance of the PM. Reports to the Program Manager. Candidates local to Cape Canaveral Florida is preferred, but we will consider remote for the right candidate. Duties and Responsibilities: - Serves as supporting interface with PM to Clients throughout the program life cycle. - Interfaces closely with client officials. - Ensures Client satisfaction by delivering quality service and solutions. - Implements and executes all contractual service delivery requirements. - Supports Program Manager in direction of program activities in accordance with Acuity policies and procedures. - Works with Program Manager to ensure identification and assignment of resources to each task or deliverable. - Develops and guides program staff under the direction of the Program Manager. - Assists in providing Senior Management and the Client(s) with metrics to assess program performance. - Provides backup and support to all responsibilities in the absence of the Program Manager. - Other duties as assigned. - Perform duties in a safe manner. - Follows the corporate safety policy. - Participates and supports safety meetings, training, and goals. - Ensures safe operating conditions within area of responsibility. - Encourages co-workers to work safely. - Identifies close calls and/or safety concerns to supervisory personnel. - Maintains a clean and orderly work area. - Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards. - May serve on the OSHA VPP, Safety, and Wellness Committees. Qualifications: - Associate’s degree or an equivalent combination of education or experience may be substituted for the degree requirement. - 1-3 years of management or supervisory experience. - Proficiency with computer and common office equipment, as well as with MS Office products required. - Excellent presentation, oral and written communication skills required with strong analytical and problem-solving skills. Preferred Qualifications: - Bachelor’s degree in health-related field (preferred). Physical Requirements and Work Conditions: - Work is normally performed in a typical interior/office work environment. - Work involves sitting and standing for prolonged periods of time. - May require bending and lifting up to 15 lbs. Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status. For OFCCP compliance, the taxable entity associated with this job posting is: Acuity-CHS, LLC

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information. Job Summary: This position is responsible for providing administrative support and exceptional customer service to all Acuity team members on a medical exam or drug screening program within the Occupational Health Services business unit. Coordinates with examinees and network providers to schedule employment-related examinations. Interacts daily with other Acuity team members and provider network partners. Hours may vary to include weekends. Candidates local to Cape Canaveral Florida is preferred, but we will consider remote for the right candidate. Pay is $16.20 per hour Duties and Responsibilities: - Coordinate with examinees and network providers to schedule employment-related examinations. - Follow different protocols for each program. Adheres to program specific protocols, processes, and policies. - Utilize supporting software to process examinations from scheduling appointments, tracking progress, and recording final status for billing and delivery to the client. - Works closely with our medical team, examinees, employers, and contracted facilities to ensure the completion of the examination process. - Contact examinees and facilities to schedule requested examinations. - Contact providers regarding missing or incomplete examination results. - File, scan, and retrieve exam results to include laboratory, medical, and final determinations. - Consistently provides professional and gracious customer service. - Processes inbound and outbound phone calls, faxes, email, and mail. - Handle routine customer inquiries and assess call escalation; redirect calls as needed to the appropriate manager. - Meet or exceed established standards on a consistent basis for quality, customer service, productivity, and service level guidelines. - Handles all medical and drug screen results compliant to HIPAA standard practices. - Other duties as assigned. - May participate in interdepartmental project groups or task forces. - May assist other departments with routine administrative duties. - Performs duties in a safe manner. Follows the corporate safety policy.  Participates and supports safety meetings, training, and goals.  Ensures safe operating conditions within area of responsibility.  Encourages co-workers to work safely.  Identifies “close calls” and/or safety concerns to supervisory personnel.  Maintains a clean and orderly work area. - Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards. - May serve on the OSHA VPP, Safety, and Wellness Committees. Qualifications: - High School Diploma or equivalent - Customer service experience - Able to work a flexible schedule to accommodate work requirements. - Computer proficiency in MS Office Suite Apps, Adobe Acrobat, database software, etc. with the ability to toggle between multiple platforms. - High level of organization and detail oriented - Dependability - Good written and oral communication skills - Must be able to pass a background check and drug screen. Preferred Qualifications: - 1 year of office experience - Experience with medical terminology - Call Center Experience Physical Requirements and Work Conditions: - Work is normally performed in a typical interior/office work environment. - Work involves sitting and standing for prolonged periods of time. - May require bending and lifting up to 15 lbs. Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status. For OFCCP compliance, the taxable entity associated with this job posting is: Acuity-CHS, LLC

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information. JOB SUMMARY: Provide advanced accounting support by performing a variety of accounting duties involving account reconciliations, account analysis, and journal entries for general ledger adjustments. Ensure compliance with GAAP and FAR applicable standards, Country Statutes and Company policies. Demonstrate a can-do attitude and approach work with energy and enthusiasm. JOB RESPONSIBILITIES: - Ensures the integrity of accounting information by recording, verifying, reconciling, consolidating, and entering transactions and maintenance of supporting schedules. - Prepares and records assets, liability, revenue, and expense entries by compiling and analyzing account and transaction information. - Support the Period End, Quarterly and Year End closing and reporting of the Accounts with accurate, timely and transparent transaction recording. - Support and improve the system of Internal Controls. - Maintain account reconciliations and resolve differences between supporting documentation and the account. - Analyze and report on accounting variances. - Interface with management, colleagues, auditors, tax advisors regarding accounting reports and analysis. - Perform research on various accounting topics, as needed. - Develop work instructions for new processes; review and maintain all work instructions as needed. - Demonstrate proper discretion in dealing with sensitive and highly confidential information. - Review the work of Accountants and guide other staff by knowledge sharing and answering questions. - Provide backup support for other accounting team members. JOB QUALIFICATIONS: - Bachelor’s degree in Accounting or business degree required. - Must have a minimum of five (5) years of accounting experience at a similar level, preferably with knowledge of government contractor accounting and multi-currency environments. - Must be a U.S. citizen. - Certified Public Accountant (CPA) preferred. - Ability to communicate company policy and practices with senior executives, vendors, contractors, and company employees. - Ability to take voluminous data and present easy to understand reports. - Must be able to follow detailed instructions in oral or written form. - Ability to work under pressure and meet tight deadlines. - Able to work with a process improvement mindset and in a changing environment. - Ability to work outside standard work hours at short notice when dictated by workload. - Advanced user level of Excel, including graphics, pivot tables, V Lookups, and downloading data from external sources such as the General Ledger, Asset Management software, Time & Expense software, HRIS system, and others as needed. - Deltek Costpoint Accounting system experience desired. - Strong written and oral presentation skills. - Excellent interpersonal and communication skills. - Excellent organizational skills. - Proven ability to work both collaboratively and autonomously. - Superior analytical and problem-solving skills. Physical Requirements and Work Conditions - Work involves sitting and standing for prolonged periods of time. - May require bending, stooping and lifting as required. Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status. For OFCCP compliance, the taxable entity associated with this job posting is: Acuity-CHS, LLC