• Побудова, аналіз і реінженіринг бізнес-процесів пов’язаних з обліком палива. • Написання технічного завдання для розробників. • Тестування функціоналу за технічним завданням. • Виконання аналітики на основі запитів. • Робота в Jira.

• Perform troubleshooting and resolve issues for core systems, internal developments, and vendor integrations • Assist in designing, testing, and documenting configuration solutions and evaluating departmental workflows for better efficiency • Participate in the full software lifecycle, from defining project scope and gathering requirements to implementing tactical plan projects • Help interpret policy changes from DHCS, DMHC, and CMS to ensure our systems remain compliant • Generate operational and system reports to keep leadership informed on system health and performance • Act as a technical resource for staff, developing training materials and facilitating sessions to ensure the team is proficient in our core systems

• Work with the Plan Automation team to review various inventory types • Support internal/external remediation projects and automation enhancement testing • Provide process-oriented support based on inquiries from analysts and leads • Assist in the development of frontline analysts through coaching, feedback, and reporting analytics • Collaborate with management on process improvement initiatives • Communicate effectively with business partners regarding process enhancements

• Support interdisciplinary planning teams with visitor use studies and data analysis • Prepare analytical summaries, datasets, charts, and written findings • Support public engagement activities and maintain organized datasets • Assist with project coordination tasks and prepare planning documents