• Provides strategic delivery leadership across NBS modernization initiatives, ensuring technical execution aligns with CDC modernization priorities, program objectives, and public health mission needs • Coordinates delivery across multiple Agile teams, proactively managing cross-team dependencies, risks, resource constraints, and competing priorities, and release readiness activities to support successful roadmap execution • Serves as Scrum Master for modernization teams by facilitating Agile ceremonies, supporting backlog management, removing impediments, and promoting effective team execution and continuous delivery • Monitors delivery health using Agile metrics and program performance indicators, providing leadership with status updates, risk assessments, and recommendations to improve predictability, quality, and delivery outcomes • Facilitates collaboration among CDC stakeholders, jurisdictional partners, technical teams, and public health subject matter experts to ensure modernization efforts support evolving surveillance workflows, interoperability requirements, and operational priorities • Drives continuous improvement across delivery processes, governance practices, release management activities, and Agile execution through data-driven recommendations and team feedback • Mentors Scrum Masters, project and product managers, and technical leads to strengthen Agile maturity, delivery excellence, and organizational effectiveness • Supports modernization planning, transition activities, and strategic process improvement initiatives that contribute to long-term program success • Coordinates and facilitates delivery activities across CDC, jurisdictional partners, multidisciplinary teams, and public health subject matter experts to ensure modernization initiatives align with evolving surveillance workflows, interoperability standards, and operational priorities

• Learn our benefits administration business, client needs, operations, and systems so technical decisions support meaningful business outcomes. • Partner with the VP of Software Engineering, Product, and business leaders to shape technical strategy, priorities, and roadmaps. • Own technical discovery and planning for complex initiatives that span teams, products, systems, or external partners. • Turn ambiguity into clear decisions, dependencies, risks, milestones, and ownership; raise concerns early. • Guide architecture across modern and legacy applications, integrations, data, and cloud infrastructure, making thoughtful tradeoffs among reliability, security, scale, maintainability, delivery speed, and business continuity. • Write, review, debug, and improve production code when direct technical contribution is the best way to unblock delivery or reduce risk. • Step into unfamiliar systems, prototype uncertain solutions, and help resolve critical production issues and root causes. • Lead through technical judgment, trust, and delivery across employees, contractors, consultants, and vendors. • Mentor engineers and build technical fluency across Product through pairing, reviews, working sessions, and direct feedback. • Create reusable patterns and practical guardrails that help teams make sound decisions independently. • Stay accountable through implementation, rollout, and production, adjusting plans as conditions change. • Advance practical standards for testing, observability, incident response, CI/CD, documentation, code review, security, and production readiness. • Drive modernization, technical-debt reduction, and systemic improvements that strengthen reliability, supportability, delivery confidence, and client experience. • Model accountability, curiosity, service, productive disagreement, and dependable follow-through; maintain quality work that promotes our core values and perform other duties as assigned.

Role Description As a Principal Full Stack Engineer, you will be one of Sleek’s most senior individual contributors, leading the architectural vision and end-to-end delivery of complex web applications and core platform services. You'll operate with a high degree of autonomy, solving ambiguous engineering problems while helping raise the technical standards of the wider engineering organisation. Mission: - Balance deep technical execution across the full stack—from intuitive user interfaces to scalable distributed backend systems. - Champion developer productivity and embed agentic AI workflows into our products. Key Outcomes: - Full Stack Architecture & Product Delivery: - Architect, build, and maintain production-grade SaaS applications across the entire stack using modern JavaScript/TypeScript, frontend frameworks (React/Vue), and backend environments (Node.js/NestJS). - Design resilient APIs, database schemas (Postgres, MongoDB), and cloud-native services capable of scaling with business growth. - Partner closely with Product, Design, and Engineering leaders to turn complex operational and financial challenges into simple, robust software solutions. - Agentic AI Integration: - Architect and implement agentic AI capabilities and intelligent workflows into production applications (e.g., document processing, automated classification, and decision-support systems). - Establish reliability patterns for AI features, including guardrails, evaluation frameworks, fallback strategies, and observability for model behavior. - Harness Engineering & Engineering Productivity: - Build and maintain engineering harnesses, automated workflows, and internal developer tooling that eliminate friction in the engineering lifecycle. - Introduce modern AI-assisted development tools (such as Cursor, automated test/documentation generators, and debugging aids) to significantly increase productivity across the entire engineering organization. - Platform Performance & Technical Leadership: - Identify and eliminate performance bottlenecks in APIs, data pipelines, and backend microservices. - Mentor senior and mid-level engineers, lead technical architecture reviews, and raise the bar for code quality, testing, and system design across Sleek. Qualifications - 8+ years shipping and running production SaaS. - Experience with scalable distributed systems, APIs, and service boundaries. - Proficient in TypeScript / Node.js. - Full-stack ownership from schema to API to UI and out to production. - Experience building internal developer tooling and automation. - Cloud operations including deployment, monitoring, and incident response. - Experience with AI-powered product capabilities. - Ability to mentor and raise the standards of those around you. - Thrives in ambiguous environments and proactively identifies problems worth solving. Requirements - Experience with NestJS, React or Vue, Postgres or MySQL, MongoDB, AWS, Kubernetes or Rancher. - Familiarity with tooling and observability tools like Cursor, Claude Code, or Copilot; Grafana, Prometheus, OpenTelemetry. - Experience with applied AI, agentic systems, and multi-agent workflows. - Contextual experience in async work in globally distributed teams; FinTech, Accounting, Compliance, or RegTech. Benefits - Humility and kindness are core attributes in our culture. - Flexibility to work remotely and adjust hours as needed. - Competitive market salaries and generous paid time off. - Employee share ownership plan for eligible staff. - Opportunities for personal growth and responsibility. - Commitment to building Sleek as a force for good as a certified B Corp.

Role Description We are looking for a Software Engineer with experience in Full-stack development. We are looking for someone who brings in experience of coding, fixing, executing and versioning existing code for applications. We are looking for someone who is ready to think beyond and is ready to take bigger responsibilities. If you're passionate to solve real time fundamental problems, explore, learn and work on technologies out of scope, Netomi is the perfect place for you. - Build and maintain full-stack features using Node.js (backend) and React/Vue (frontend). - Develop and integrate REST APIs, ensuring performance and reliability. - Collaborate with product, design, and QA to deliver features end-to-end. - Debug issues, fix bugs, and ensure code quality through testing and reviews. - Contribute to deployments, monitoring, and basic cloud (AWS) workflows. Qualifications - 2–3 years of experience in software development. - Working knowledge of Node.js and building backend APIs. - Experience with React and/or Vue.js (components, state management, API integration). - Understanding of REST APIs, basic system design, and data structures. - Familiarity with Git, debugging, and collaborative development workflows. Requirements - Experience with TypeScript. - Basic exposure to AWS or cloud platforms. - Familiarity with Docker or CI/CD pipelines. - Understanding of testing frameworks (unit/integration). - Awareness of performance and security best practices. Benefits - Ownership and willingness to learn. - Ability to work in a fast-paced environment. - Writing clean, maintainable code. - Strong problem-solving mindset. - Good collaboration and communication. Company Description Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.