👋 We're Salesforce, the customer company. CRM + Data + AI + Trust.
Senior Solution Architect – PubSec – FedCiv
Location
Virginia
Posted
3 days ago
Salary
$123.1K - $227K / year
Seniority
Senior
Job Description
Senior Solution Architect – PubSec – FedCiv
Salesforce
• Serve as a trusted advisor to the client • Identify and lead internal critical initiatives to grow the consulting practice • Guide customers and colleagues in rationalizing and deploying new technologies • Work collaboratively and having very strong communications skills, especially in instructing sophisticated concepts • Identify and proactively lead risk areas and commit to seeing an issue through to complete resolution • Handle customer expectations; negotiate solutions to sophisticated problems • Review and correct project/program direction, approach, and key artifacts to keep programs on track • Drive a program vision while advising and articulating program/project strategies
Job Requirements
- 5+ years of shown experience in enterprise-level projects using both waterfall and agile software development methodologies
- Extensive experience with configuration and customization on the Salesforce platform
- Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states
- Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
- Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc.
- Hands-on technical experience with Service Cloud, OmniStudio and Public Sector (PSS)
- Strong presentation skills; able to optimally present a point of view
- Strong communication skills, both written and verbal
- Experience working with clients within the Public Sector industry
- Experience working with Salesforce GovCloud or GovCloud Plus.
- This candidate must be a U.S. citizen (U.S. born or naturalized) and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Related Guides
Related Categories
Related Job Pages
More Solutions Engineer Jobs
Senior Solution Architect - PubSec - SLED, NGO
Salesforce👋 We're Salesforce, the customer company. CRM + Data + AI + Trust.
• Serve as a trusted advisor to the client • Identify and lead internal critical initiatives to grow the consulting practice • Guide customers and colleagues in rationalizing and deploying new technologies • Work collaboratively and have very strong communications skills • Identify and proactively lead risk areas • Handle customer expectations and negotiate solutions • Review and correct project/program direction • Drive a program vision while advising on project strategies
Senior Solution Architect – PubSec
Salesforce👋 We're Salesforce, the customer company. CRM + Data + AI + Trust.
• Provide steady architectural leadership across large and complex engagements • Partner with executive and delivery stakeholders to co-create and execute solution visions • Serve as a hands-on advisor combining Salesforce platform expertise, industry knowledge, and consulting acumen • Drive architectural strategy from initial solutioning through execution • Ensure mission-critical programs are set up to deliver measurable outcomes • Provide and are accountable for architectural integrity, executive alignment, and elevate solution quality • Manage customer expectations; negotiate solutions to complex problems • Review and correct project/program direction, approach, and key artifacts
• Serve as the primary SA for assigned customers, focusing on expansion, optimization, and ongoing ERP/EPM roadmap execution. • Maintain full coverage across the BPC portfolio, ensuring every customer has a Growth SA point of contact. • Align customers to the right Managed Services package (Maintain, Optimize, Enhance) based on attributes, maturity, and growth stage. • Lead customer roadmap discussions, identifying opportunities for enhancements, new modules, and integrations. • Drive account expansion through upsell/cross-sell of Managed Services, renewals, and additional projects. • Work closely with BPC Alliances (AMO) to leverage NetSuite and ecosystem relationships.
Senior Solutions Architect – Retail, Travel & Hospitality
DatabricksDatabricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow.
• Work with 1-5 clients as the main technical voice for Databricks • Lead customers on a transformational journey, helping them to evaluate and adopt Databricks • Implement the technical strategy in the account, with a close understanding of the strategy • Build a movement of technical champions within the account • Align technical strategies around Databricks solutions • Provide structured mentorship for other team members
