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Client Relations Manager – Financial Solutions
Location
United States
Posted
2 days ago
Salary
$80K - $85K / year
Seniority
Senior
Job Description
Client Relations Manager – Financial Solutions
BELAY
• Lead and develop a team of Client Success Consultants • Conduct regular one-on-one and team meetings to provide coaching and training • Monitor team performance against established client retention and revenue goals • Manage employee performance and recognize strong contributions • Ensure Client Success Consultants provide proactive, consultative support throughout the client lifecycle • Review client and contractor feedback to improve service experience
Job Requirements
- Bachelor’s degree or equivalent combination of education and relevant experience
- 3 or more years of experience in client success, account management, sales, or a related client-facing environment
- 1 or more years of experience leading, supervising, or coaching employees
- Experience managing client retention, account health, or revenue-growth initiatives
- Demonstrated ability to coach employees and address performance concerns
Benefits
- Occasional travel for company events
- Work from a dedicated home office
- Regular use of virtual collaboration tools
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