Role Description As a System Administrator in our North American Service Delivery group, you will be responsible for managing, maintaining and supporting the systems that underpin our suite of driver identification and information system solutions for our US customers (VA, NC, SC, NY, and WI DMVs). Responsibilities - System Installation, Configuration and Virtualization: - Install, configure and virtualize server hardware. - Install/configure operating systems, software, network settings. - Write deployment scripts and manifests to deploy hardware and platforms consistently. - Develop and implement new solutions based on new customer requirements. - System Maintenance: - Pro-actively monitor system performance and ensure the reliability and availability of IT services. - Tune-up OS and deploy software updates and patches and modify deployment scripts and manifests to ensure configuration complies with security requirements. - Troubleshooting: - Diagnose and resolve hardware, software, and network issues. - Respond to system outages and perform necessary repairs. - User Management: - Manage user accounts, permissions, and access controls. - Provide technical support and training to users. - Backup and Disaster Recovery: - Implement and maintain backup solutions, including RDBMS replication, recovery and system failover. - Develop and test disaster recovery plans. - Network Management: - Configure and maintain network infrastructure, including routers, switches, and firewalls. - Ensure network security and manage VPNs. - Security Management: - Monitor and enforce security policies. - Conduct regular security audits and vulnerability assessments. - Documentation: - Document system configurations, procedures, and changes. - Maintain accurate records of IT assets and inventory. - Collaboration: - Work with other CBN and customer IT staff and departments to support various projects and initiatives. - Communicate effectively with stakeholders to understand and address their IT needs. - Compliance: - Ensure compliance with CBN and customer IT policies, procedures, and regulatory requirements. Qualifications - Fluency in English (speak, read, write) - Legally eligible to work in USA - Able to work outside of standard business hours as required - Able to travel approx. 2-4 weeks/year on average - Bachelor’s degree in Computer Science/Engineering (or related field) or equivalent combination of relevant education and years of work experience - Any CISSP, LPIC, ITIL, VCP, MCSE, OCA/OCP 12c certifications are assets, but not required - 5+ years of system administration experience Requirements - Knowledge of Active Directory - Knowledge of Virtualization - Basic IT Security principles and protocols (TLS, encryption at rest) - ITIL processes - IT auditing process (asset) - Soft Skills and Competencies: - Critical thinking skills - Analysis, problem solving - Interpersonal skills - Communication, teamwork and collaboration - Organization, time management and prioritization skills - Attention to detail - Self-directed - Adaptable Benefits - Competitive compensation package - Health, medical and life insurance benefits - 401k plan with company matching Company Description CBN Secure Technologies Inc. (CBN STI) is a subsidiary of Canadian Bank Note Company, Limited, a global leader in the provision of secure document and adjacent enterprise-level systems solutions for various domains.

Role Description This role troubleshoots customer issues, maintains server and workstation performance, and ensures timely resolution while delivering an excellent customer experience. This position also serves as a technical resource for Level I technicians by providing guidance, answering questions, and assisting with escalated issues. We are looking for technicians who take ownership of problems, communicate proactively with clients and teammates, and enjoy developing their technical skills while supporting others. For experienced candidates, this role may follow a Level 2 development track. Experienced new hires participate in structured on-boarding and training and if eligible, transition into the Service Delivery Technician II upon successful completion of defined training milestones. Key Responsibilities - Maintains availability to receive escalated inbound calls, support tickets, and web chats. - Interprets customer-reported issues, troubleshoots effectively, provides solutions, and documents interactions clearly. - Supports and assists Level I technicians by providing technical direction and answering questions in team communication channels promptly. - Assesses customer technical support needs and routes or resolves tickets using documented procedures and available tools. - Provides technical guidance by identifying problems, researching solutions, following knowledge base articles, and guiding clients through corrective steps. - Proactively creates and updates knowledge base articles and documentation. - Achieves predetermined service and performance goals. - Follows designated workflows and escalation procedures while maximizing support efficiency. - Participates in internal meetings and required trainings. - Maintains a professional image and demonstrates and adheres to all policies and procedures. - Other duties as assigned. Qualifications - High school diploma required. - CompTIA A + certification required. - 2+ years of technical customer support experience or help desk experience (MSP experience preferred). - Strong troubleshooting skills with the ability to isolate and resolve issues quickly. - Excellent communication skills, including verbal, written, and active listening abilities. - Ability to compose grammatically correct, concise, and accurate notes. - Ability to thrive in a fast-paced, technically advanced environment. Benefits - Health Care Plan (Medical, Dental & Vision). - Retirement Plan (401k, IRA). - Paid Time Off (Vacation, Sick & Public Holidays). - Short Term & Long Term Disability. - Training & Development. - Work From Home.

Role Description Peraton is seeking a Senior Linux Systems Administrator (Linux Sys Admin) to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program. CAEIO provides IT Operations and Maintenance to modernize the legacy networks, applications, and databases supporting consular applications services globally. The Senior Linux Sys Admin will be a member of the Infrastructure Support team, supporting CA servers, storage platforms, systems, networking equipment, and hosted systems in use at DOS domestic and overseas facilities. The team works closely with other program team members, contractors, DOS leadership, and business stakeholders to: - Monitor performance - Address faults - Ensure secure service delivery - Craft and implement solutions for operational issues and new requirements Location: This position is fully remote; however, candidates must reside in the Washington, DC, Metropolitan Area (DMV) to accommodate occasional onsite meetings, training, or customer support activities at the Washington, DC, customer location or the Peraton office in Sterling, VA. The number of days the Sys Admin works on-site in Washington, DC, or Sterling, VA, is subject to change based on government/program requirements (for example, surge support might require the individual to be in the office five days per week). Core Work Hours: Monday - Friday 7:00 AM ET - 4:00 PM ET (Flexible with manager approval. The Linux Sys Admin can expect to work off-hours, including weekends, to support period surge requirements.) Roles and Responsibilities: - Leverage Red Hat and Oracle Linux experience to deliver measurable results in a fast-paced, professionally challenging environment. - Assist in troubleshooting complex issues that cross many functional areas. - Perform Linux Administration using AAP, Satellite, and Puppet to automate system builds, upgrades, patching, and hardening. - Provide T3 level support for the Red Hat Enterprise and Oracle Linux environments. - Deliver technical and user documentation as required. - Provide off-hours support. - Train junior team members on patching and other O&M related tasks. - Comply with certification and accreditation requirements. - Create and maintain SOPs. Qualifications - Masters degree and 6 years of experience or Bachelors degree and 8 years of experience or Associates degree and 10 years of experience or High School diploma/equivalent and 12 years of experience. - U.S. citizenship and an active SECRET Government Security Clearance. - 5 years of experience in a similar role within a large, multi-site production environment. - Strong knowledge of RHEL and/or Oracle Linux. - In-depth knowledge of and real-world experience in automation. - Ability to quickly troubleshoot and mitigate issues. - Proficiency with Ansible. - Experience working with Security teams to translate common vulnerability and exposures (CVE) into actionable mitigation and remediation steps. Requirements - Experience running databases on Linux (Oracle, MySQL, or PostgreSQL). - Experience with any of the following: vCenter, VMWare vSphere, Apache HTTP Server. - Hands-on experience working with Openshift 4.x – RBAC, AD/LDAP Integration, CI/CD, Certificates, SSL/TLS. - Red Hat Certified Engineer; Red Hat Certified System Administrator. Benefits - Target Salary Range: $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. - Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Company Description Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

• Install, configure, maintain, and troubleshoot Windows workstations, servers, and Microsoft 365 environments • Administer user accounts in Microsoft Entra ID (Azure AD) and Active Directory • Deploy and manage Windows devices using Microsoft Intune • Provide technical support for hardware, software, printers, mobile devices, and end users • Perform operating system updates, patch management, and vulnerability remediation • Monitor system performance, endpoint compliance, backups, and security alerts • Assist with server upgrades, migrations, and technology deployments • Maintain accurate system documentation, asset inventories, and change records • Support cybersecurity initiatives and compliance with frameworks such as CMMC and NIST SP 800-171 • Collaborate with senior administrators to troubleshoot issues and improve IT operations • Travel occasionally to customer sites or company locations (approximately one to two trips per year, averaging three days per trip)