• Manage and coordinate the overall Solutions Design process, ensuring clinical protocols are accurately mapped to Clario software solutions. • Gather and document requirements, defining study‑specific design components. • Represent the Solutions Design team as a subject matter expert in client meetings. • Create and maintain specifications for study implementations of Clario products and services. • Ensure alignment between trial data capture, data delivery, and database structures. • Collaborate with Clinical Systems Translation & Licensing to confirm correct versions of copyrighted questionnaires. • Support Solutions Validation/Quality Control testing by resolving design‑related defects. • Partner with cross‑functional teams to troubleshoot study issues beyond startup. • Contribute to interdepartmental process improvement initiatives. • Collaborate with Clinical Project Management to ensure sponsor expectations are met. • Participate in, and occasionally lead, internal and external design milestone meetings. • Represent Solutions Design during client audits, clearly describing processes, standards, and best practices. • Partner with Business Development and Project Management to review proposals and protocols for new studies. • Configure systems based on approved configurational documents. • Map, configure, and maintain automated workflows using low-code/no-code platforms. • Build and customize user interfaces, forms, and data collection fields to ensure accurate data capture. • Analyze existing business processes to identify opportunities for automation. • Conduct user acceptance testing (UAT) and validate workflow logic. • Ensure seamless integration of workflows across various platforms and applications. • Document technical processes and create reports/dashboards based on captured data.

• Manage, maintain, and regularly update payer fee schedules and methodology in rate management system for assigned payer contracts • Monitor effective dates, rate changes, and contract modifications • Support validation efforts to ensure payer reimbursement aligns with contracted terms • Identify changes to payer information via newsletters, bulletins, policy updates, and payer portals • Monitor communication channels and share updates with Payer Relations leads • Manage field-facing payer information to optimize accurate handling of patient registration • Partner with internal teams to ensure accurate and timely contract alignment and payment accuracy • Act as the subject matter expert for the availability and effectiveness of payer communication channels • Build and maintain strong working relationships with internal stakeholders and external payer counterparts • Assist in researching and resolving payer related operational issues • Maintain documentation repositories for payer policies, requirements, and fee schedules

• Planificación, diseño, implementación y mantenimiento de la infraestructura de red de la compañía. • Garantizar la seguridad y el rendimiento de la red. • Gestionar la resolución de las solicitudes e incidentes reportados por las diferentes áreas sobre las diferentes soluciones de red, telecomunicaciones, video conferencias y Firewall. • Gobernar todo el ciclo de soporte, gestionando cada uno de los niveles de resolución, incluidos los proveedores de telecomunicaciones, manteniendo una comunicación permanente con la Región. • Mantener las métricas respectivas respecto a los niveles de servicio establecidos.

• Develop thought-leading insights and advice on AWS, Microsoft Azure/M365, and Google Cloud Platform licensing and commercial negotiations. • Guide clients through major cloud contract events, renewals, cost optimization, and negotiation strategy. • Publish research, deliver presentations, and advise through client interactions. • Analyze trends such as optimizing commercial strategies for multi-cloud environments. • Evaluate client usage patterns to identify cost optimization levers and recommend negotiation strategies. • Develop in-depth analysis of client challenges. • Demonstrate thought leadership across cloud commercial management topics. • Research and predict cloud market trends. • Engage daily with senior-level clients. • Create and deliver presentation materials. • Support Research and Sales. Provide peer review. Build credibility as an industry expert. Participate in innovation and research discussions. Mentor junior team members. Be client-centric and drive engagement.