• Own and maintain the end‑to‑end delivery roadmap across multiple data and analytics workstreams. • Lead project planning, execution, and tracking for data initiatives, ensuring alignment across engineering, analytics, and business teams. • Facilitate governance and delivery meetings, capturing decisions, risks, issues, and action items. • Perform hands‑on coordination and light business analysis, including requirements gathering, dependency tracking, and documentation. • Track progress, risks, and dependencies across vendors, platforms, and cross‑functional teams, escalating issues as needed. • Ensure delivery and governance standards, processes, and reporting are consistently followed throughout the program lifecycle.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Trace3 is seeking an experienced Technical Project Manager to lead the Proof of Concept (POC) and subsequent full implementation of Certinia PSA. This is a 9-month TEMPORARY role. - Drive the initiative from early validation through enterprise rollout, ensuring alignment across IT, Finance, Professional Services, and executive stakeholders. - Quickly assess the current landscape, establish structure, and confidently lead a complex enterprise systems implementation with minimal ramp-up time. - Independently drive SaaS ERP/PSA implementations, manage integrations, align stakeholders, and deliver results in fast-moving environments. - Lead the transition into full implementation following successful POC validation, including integration planning, data strategy, environment readiness, and operational rollout. Qualifications - 7+ years of experience leading complex enterprise SaaS implementations. - B.S. or B.A. degree from an accredited university. - Direct experience implementing PSA, ERP, or financial systems (Certinia strongly preferred; Salesforce platform experience highly desirable). - Demonstrated experience leading projects from POC validation through enterprise rollout. - Strong understanding of integrations, APIs, data migration strategy, system architecture dependencies, and reporting frameworks. - Experience managing cross-functional stakeholders including Finance, IT, Services Operations, and Executive leadership. - Proven ability to enter ambiguous environments, establish structure quickly, and drive execution with confidence and accountability. - Experience managing third-party vendors, implementation partners, and SOW-based engagements. - Exceptional attention to detail with disciplined project governance and documentation practices. - Strong executive communication skills with the ability to translate technical concepts into business outcomes. - Experience working within Agile or hybrid project environments. - PMP or equivalent certification preferred. Requirements - Manage external vendors, Certinia resources, and system integrators including SOW alignment, delivery tracking, and escalation management. - Lead UAT coordination and ensure readiness for go-live and steady-state support transition. - Provide executive-level reporting including clear articulation of risks, trade-offs, financial impacts, and implementation readiness. - Rapidly establish credibility with stakeholders and take ownership of outcomes, driving clarity and momentum across teams. - Lead post-implementation reviews and support transition to steady-state operations, ensuring operational handoff materials are provided by the appropriate technical owners. - Support additional Enterprise Systems or Reporting initiatives as bandwidth allows. Benefits - Comprehensive medical, dental and vision plans for you and your dependents. - 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability. - Competitive Compensation. - Training and development programs. - Major offices stocked with snacks and beverages. - Collaborative and cool culture. - Work-life balance and generous paid time off.

• Own the delivery and operational strategy of mid-to-high complexity GenAI data programs. • Lead end-to-end execution of complex GenAI data programs across multiple workstreams and stakeholder groups. • Define delivery strategy, including methodology, governance model, risk approach, and workforce structure. • Establish scalable operating models that improve productivity, reduce rework, and accelerate time-to-production. • Own program forecasting and performance visibility, ensuring financial and operational predictability. • Shape quality frameworks across pilots and scaled programs to meet evolving client expectations. • Act as senior escalation lead for delivery risks impacting workflow, productivity, or quality. • Partner with Client Partners and customers to refine scope, align execution strategy, and identify expansion opportunities. • Lead structured post-project reviews, converting insights into systemic delivery improvements and future growth opportunities.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is looking for a strategic, execution-oriented Technical Program Manager (TPM) to lead and scale complex, cross-functional initiatives supporting global expansion and M&A activities. This role operates at the intersection of strategy, operations, People, Legal, Finance, IT, and executive leadership. You will own end-to-end program management for international market entry, entity setup, workforce expansion, and acquisition integrations, ensuring seamless coordination across stakeholders and disciplined execution against timelines, budgets, and risk frameworks. A key component of the role includes close partnership with HR Centers of Excellence (COEs) on integration, compliance, compensation, benefits, payroll, and organizational design workstreams. This role requires a systems thinker who can translate ambiguity into structure, manage high-stakes initiatives with executive visibility, and bring operational rigor to moments of significant company change. About the Job Strategic Program Leadership (Global Expansion & M&A) - Lead large-scale, cross-functional programs related to international expansion and corporate development initiatives. - Develop integrated program plans across People, Legal, Finance, IT, Security, and Operations. - Define scope, milestones, dependencies, critical paths, and risk mitigation strategies. - Establish governance models, operating rhythms, and executive reporting for complex initiatives. - Drive alignment across senior stakeholders to ensure clarity of decision rights and accountability. Global Expansion Execution - Partner with Legal, Finance, IT, Security, and People teams on entity creation, employer-of-record transitions, and regulatory readiness. - Coordinate HR COE workstreams including compensation benchmarking, benefits setup, payroll implementation, mobility, and local compliance. - Build repeatable playbooks and scalable frameworks for new country launches. - Ensure technical and operational systems (people systems, payroll, IT provisioning, security access) are aligned for new markets. - Identify risks related to compliance, data privacy, and workforce management across jurisdictions. M&A Integration Management - Lead integration program management for acquisitions, including Day 0 / Day 1 readiness and post-close integration. - Partner with HR COEs on org design, job architecture alignment, compensation harmonization, benefits transition, and talent assessment. - Coordinate system integrations (people systems, payroll, identity management, collaboration tools). - Track synergy milestones, integration KPIs, and change management initiatives. - Establish structured communication plans to ensure clarity for acquired employees and leaders. HR COE Partnership - Serve as a central connector across Talent Acquisition, Total Rewards, People Systems & Operations, , Payroll, Benefits, HRBPs, and Employee Relations. - Translate expansion and M&A strategy into clear People workstreams with defined deliverables and timelines. - Identify interdependencies across COEs and proactively manage sequencing and risk. - Support scalable documentation, process mapping, and operational readiness. - Elevate program management maturity within People through templates, dashboards, and playbooks. Risk, Governance & Infrastructure - Partner with Legal and Security to operationalize GDPR and international privacy requirements within people systems, ensuring compliant employee data management across jurisdictions. - Build structured intake and prioritization processes for expansion and integration initiatives. - Maintain centralized risk registers and mitigation frameworks. - Create executive-ready dashboards and reporting artifacts. - Ensure documentation quality, audit readiness, and regulatory compliance. - Continuously refine global expansion and M&A operating models based on lessons learned. About You Minimum Qualifications - 7–10+ years of experience in Technical Program Management, M&A, Strategy & Operations, Corporate Development, or related functions. - Demonstrated experience leading complex, cross-functional programs with executive visibility. - Experience supporting global expansion initiatives and/or M&A integrations. - Strong familiarity with People systems, HR operations, and cross-border workforce considerations. - Experience operating in high-growth, fast-paced environments. - Exceptional program management discipline (planning, dependency mapping, risk mitigation). - Ability to translate ambiguity into structured execution plans. - Strong executive communication and stakeholder management skills. - Comfort navigating high-stakes, confidential initiatives. - Systems thinker who can connect business strategy, technical systems, and workforce implications. - High judgment and ability to manage competing priorities. - Strong analytical skills with a bias toward measurable outcomes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $141,000—$149,000 USD WA $135,000—$142,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $130,000—$137,000 USD All other states $118,000—$124,500 USD