This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Trace3 is seeking an experienced Technical Project Manager to lead the Proof of Concept (POC) and subsequent full implementation of Certinia PSA. This is a 9-month TEMPORARY role. - Drive the initiative from early validation through enterprise rollout, ensuring alignment across IT, Finance, Professional Services, and executive stakeholders. - Quickly assess the current landscape, establish structure, and confidently lead a complex enterprise systems implementation with minimal ramp-up time. - Independently drive SaaS ERP/PSA implementations, manage integrations, align stakeholders, and deliver results in fast-moving environments. - Lead the transition into full implementation following successful POC validation, including integration planning, data strategy, environment readiness, and operational rollout. Qualifications - 7+ years of experience leading complex enterprise SaaS implementations. - B.S. or B.A. degree from an accredited university. - Direct experience implementing PSA, ERP, or financial systems (Certinia strongly preferred; Salesforce platform experience highly desirable). - Demonstrated experience leading projects from POC validation through enterprise rollout. - Strong understanding of integrations, APIs, data migration strategy, system architecture dependencies, and reporting frameworks. - Experience managing cross-functional stakeholders including Finance, IT, Services Operations, and Executive leadership. - Proven ability to enter ambiguous environments, establish structure quickly, and drive execution with confidence and accountability. - Experience managing third-party vendors, implementation partners, and SOW-based engagements. - Exceptional attention to detail with disciplined project governance and documentation practices. - Strong executive communication skills with the ability to translate technical concepts into business outcomes. - Experience working within Agile or hybrid project environments. - PMP or equivalent certification preferred. Requirements - Manage external vendors, Certinia resources, and system integrators including SOW alignment, delivery tracking, and escalation management. - Lead UAT coordination and ensure readiness for go-live and steady-state support transition. - Provide executive-level reporting including clear articulation of risks, trade-offs, financial impacts, and implementation readiness. - Rapidly establish credibility with stakeholders and take ownership of outcomes, driving clarity and momentum across teams. - Lead post-implementation reviews and support transition to steady-state operations, ensuring operational handoff materials are provided by the appropriate technical owners. - Support additional Enterprise Systems or Reporting initiatives as bandwidth allows. Benefits - Comprehensive medical, dental and vision plans for you and your dependents. - 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability. - Competitive Compensation. - Training and development programs. - Major offices stocked with snacks and beverages. - Collaborative and cool culture. - Work-life balance and generous paid time off.

• Own the delivery and operational strategy of mid-to-high complexity GenAI data programs. • Lead end-to-end execution of complex GenAI data programs across multiple workstreams and stakeholder groups. • Define delivery strategy, including methodology, governance model, risk approach, and workforce structure. • Establish scalable operating models that improve productivity, reduce rework, and accelerate time-to-production. • Own program forecasting and performance visibility, ensuring financial and operational predictability. • Shape quality frameworks across pilots and scaled programs to meet evolving client expectations. • Act as senior escalation lead for delivery risks impacting workflow, productivity, or quality. • Partner with Client Partners and customers to refine scope, align execution strategy, and identify expansion opportunities. • Lead structured post-project reviews, converting insights into systemic delivery improvements and future growth opportunities.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is looking for a strategic, execution-oriented Technical Program Manager (TPM) to lead and scale complex, cross-functional initiatives supporting global expansion and M&A activities. This role operates at the intersection of strategy, operations, People, Legal, Finance, IT, and executive leadership. You will own end-to-end program management for international market entry, entity setup, workforce expansion, and acquisition integrations, ensuring seamless coordination across stakeholders and disciplined execution against timelines, budgets, and risk frameworks. A key component of the role includes close partnership with HR Centers of Excellence (COEs) on integration, compliance, compensation, benefits, payroll, and organizational design workstreams. This role requires a systems thinker who can translate ambiguity into structure, manage high-stakes initiatives with executive visibility, and bring operational rigor to moments of significant company change. About the Job Strategic Program Leadership (Global Expansion & M&A) - Lead large-scale, cross-functional programs related to international expansion and corporate development initiatives. - Develop integrated program plans across People, Legal, Finance, IT, Security, and Operations. - Define scope, milestones, dependencies, critical paths, and risk mitigation strategies. - Establish governance models, operating rhythms, and executive reporting for complex initiatives. - Drive alignment across senior stakeholders to ensure clarity of decision rights and accountability. Global Expansion Execution - Partner with Legal, Finance, IT, Security, and People teams on entity creation, employer-of-record transitions, and regulatory readiness. - Coordinate HR COE workstreams including compensation benchmarking, benefits setup, payroll implementation, mobility, and local compliance. - Build repeatable playbooks and scalable frameworks for new country launches. - Ensure technical and operational systems (people systems, payroll, IT provisioning, security access) are aligned for new markets. - Identify risks related to compliance, data privacy, and workforce management across jurisdictions. M&A Integration Management - Lead integration program management for acquisitions, including Day 0 / Day 1 readiness and post-close integration. - Partner with HR COEs on org design, job architecture alignment, compensation harmonization, benefits transition, and talent assessment. - Coordinate system integrations (people systems, payroll, identity management, collaboration tools). - Track synergy milestones, integration KPIs, and change management initiatives. - Establish structured communication plans to ensure clarity for acquired employees and leaders. HR COE Partnership - Serve as a central connector across Talent Acquisition, Total Rewards, People Systems & Operations, , Payroll, Benefits, HRBPs, and Employee Relations. - Translate expansion and M&A strategy into clear People workstreams with defined deliverables and timelines. - Identify interdependencies across COEs and proactively manage sequencing and risk. - Support scalable documentation, process mapping, and operational readiness. - Elevate program management maturity within People through templates, dashboards, and playbooks. Risk, Governance & Infrastructure - Partner with Legal and Security to operationalize GDPR and international privacy requirements within people systems, ensuring compliant employee data management across jurisdictions. - Build structured intake and prioritization processes for expansion and integration initiatives. - Maintain centralized risk registers and mitigation frameworks. - Create executive-ready dashboards and reporting artifacts. - Ensure documentation quality, audit readiness, and regulatory compliance. - Continuously refine global expansion and M&A operating models based on lessons learned. About You Minimum Qualifications - 7–10+ years of experience in Technical Program Management, M&A, Strategy & Operations, Corporate Development, or related functions. - Demonstrated experience leading complex, cross-functional programs with executive visibility. - Experience supporting global expansion initiatives and/or M&A integrations. - Strong familiarity with People systems, HR operations, and cross-border workforce considerations. - Experience operating in high-growth, fast-paced environments. - Exceptional program management discipline (planning, dependency mapping, risk mitigation). - Ability to translate ambiguity into structured execution plans. - Strong executive communication and stakeholder management skills. - Comfort navigating high-stakes, confidential initiatives. - Systems thinker who can connect business strategy, technical systems, and workforce implications. - High judgment and ability to manage competing priorities. - Strong analytical skills with a bias toward measurable outcomes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $141,000—$149,000 USD WA $135,000—$142,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $130,000—$137,000 USD All other states $118,000—$124,500 USD

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare. Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care. Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities. How you will impact the organization… The Senior Project Manager II serves as a strategic delivery leader for the Product and Technology organization. This role is designed to lead the organization's most complex, high-risk, and business-critical initiatives. Beyond traditional project coordination, this individual acts as a trusted partner to business and technology leaders, leveraging deep domain expertise to support strategic product and engineering decisions. The Senior TPM II models exemplary leadership, influencing project management standards across the team and creating a culture of resilience and accountability. They are responsible for translating ambiguous requirements into executable plans and maintaining momentum through unforeseen challenges to maximize business value. The value you will deliver… - Strategic Program Leadership: Lead the end-to-end planning and execution of the organization’s most complex and high-impact initiatives. Consistently seek out and manage high-risk projects, ensuring they deliver maximum business value. - Complex Problem Solving: Rapidly decompose ambiguous problems into executable workstreams. Proactively identify potential problems and solve or escalate them effectively without overreacting, ensuring cross-team dependencies are managed from discovery through production. - Operational Excellence (Job Knowledge): Proactively research, vet, and introduce new industry best practices and innovative tools to the team. utilize expertise in project execution to elevate the entire team's capabilities and drive operational improvements. - Productivity & Momentum: Demonstrate an exceptional ability to maintain momentum through ambiguity. Act as the team's productivity standard by unblocking critical paths, removing impediments, and driving work to production with urgency. - Domain Expertise: Apply deep domain expertise to master new, complex areas quickly. Partner with Product, Engineering, and Design to balance scope, quality, and speed while preserving product intent. - Communication: Communicate complex topics to larger, less familiar audiences with confidence. Ensure delivery commitments are visible and credible, and write comprehensive documentation to support execution. - Leadership & Mentorship: Lead by example regarding work ethic, attitude, and professionalism. Influence peers positively, mentor informally, and contribute to a positive team environment while taking ownership and demonstrating accountability - Lead "Post-Mortem" or Root Cause Analysis (RCA) meetings following critical incidents to prevent recurrence. Assist in the recruitment and interviewing process for new Program Management talent. Represent the Technology organization in executive-level status reviews and strategic planning sessions. - Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time. What you will bring to the table… - 7+ years of experience in Technical Program Management or Technical Project Management. - 7+ years of experience working directly with software engineering teams in a SaaS environment. - 7+ years of hands-on experience with Jira. - Proven track record leading medium-to-large, cross-functional software initiatives across multiple teams. - Experience owning program strategy and end-to-end delivery for platform or infrastructure initiatives. - Technical Fluency: Demonstrated ability to engage in architectural and implementation discussions with engineering leads. - Project Leadership: Models exemplary resilience; influences standards across the team. - Domain Expertise: Masters complex domains quickly; trusted strategic partner. - Communication: Articulates complex data to diverse audiences; strong documentation skills. - Initiative: Anticipates future risks; proactively solves issues before impact. - Productivity: Maintains high output during ambiguity; unblocks critical paths. - Leadership: Influences without authority; mentors and builds positive culture. You will stand out if you also have… - Background in scaled or complex software development organizations. - Bachelor’s degree in Computer Science, Business, or a related technical field (or equivalent practical experience). - Proven ability to lead without authority and influence outcomes through preparation, credibility, and execution. - Experience driving operational improvements and delivery metrics at scale. - Experience working in highly regulated industries. - Knowledge of HITRUST and/or FedRAMP High. Additional details… - Location requirements: Fully remote within the U.S. (Los Angeles or Las Vegas preferred.) - Travel requirements: Up to 10% travel. - Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time. - Technology requirements: Reliable, high speed internet. - Eligible for sponsorship: No The salary range for this role is $155,000 - $175,000 USD annually. The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired. We are not accepting agency submissions for this role. To learn more about us visit consensus.com